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Valley Honda
4173 Ogden Ave, Aurora, IL 60504, United States
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Al
Review №1

*****Five Star Dealership*****Hassle-free, Friendly staff that goes the extra mile to make you feel comfortable during your buying process. From Eddie to Diego & Jab to Camacho…this sales team is the BEST I’ve ever come across.If you want a reliable vehicle at a great price, stop in to Valley Honda in Aurora, Illinois and ask for Diego, you won’t be disappointed.I purchased a Honda Accord from Valley Honda in Aurora, IL. and I encourage everyone to stop here before making their next vehicle purchase. Their staff will beat any deal and their service department is massive!

Re
Review №2

Bill and Scott were great to work with. They communicated regularly about when our new car would arrive. Overall the process was really fast and I would definitely get my next car from there too!

Al
Review №3

Shoutout to Tyler Davis for helping me get into my new 2022 Honda Civic. He went above and beyond helping me find a new vehicle. Tyler was a pleasure to work with! He answered all my questions thoroughly and made sure I knew how to use all the features in my car. I would definitely recommend Valley Honda to anyone looking to lease/purchase a vehicle!

Ca
Review №4

Very satisfied with customer service of Valley Honda Aurora! Victor Ramirez did a great a job since the first day that he contacted, being very kindness and pro active to close a good deal, and doing the follow up until the car delivery!

Ch
Review №5

I just got my first car which is a 2022 Honda Civic all thanks to Diego Leon. He was very nice and funny and made it easy and simple to find a car that best suits me. This was top tier service and I would recommended anyone to Diego Leon as he definitely has experience. I couldn’t have asked for a better car and a better salesperson and I would definitely come back in the future once I need a new car.

Ra
Review №6

Again Steve Grady and the overall management team at Valley Honda exceeded our expectations! They got us to our price point and delivered us the Civic model, color and trim level in just a few weeks in an almost impossible supply chain environment the auto industry is plagued with currently. Five stars fits this dealership just fine and it’s a pleasure to provide this review! Keep up the great work and professionalism!

Ka
Review №7

The overall environment of Valley Honda is great! I went to two other dealerships in the area and wasnt impressed by the competitors. Valley Honda has a very warm and welcoming feeling. Diego Leon was great to work with! He was patient (and thats saying a lot because I went with my mom and two toddlers), knowledgeable, informative, honest, friendly, and respectful of my time. The team worked with me and keeping me within the budget I felt comfortable with. Im grateful for all their help.

Da
Review №8

I had a terrific buying experience with Valley Honda as I picked up my new 2021 Ridgeline this morning. The Valley sales team was professional and focused throughout the extended delivery process, with the Honda factory manufacturing (parts/chips) challenges and subsequent production scheduling changes. My salesperson, Kevin Hanna, was exceptional in his follow-up and personally managing my requirements for specific accessories. I would recommend that you visit Valley Honda if youre in the market for a new or used car. Low pressure, customer focused (they listen) and very professional.

Ka
Review №9

Michael Edelen did a wonderful job in helping us to find the perfect car for our family when we were looking to get one fairly quickly. Michael was very personable, kind and genuinely interested in helping us find the best car for our situation, and showed us both new and used vehicles. We ended up getting a new Honda Insight Hybrid, which has been a joy to drive. With Michaels help, we were able to find the right car and drive out with it that day.

Ka
Review №10

If you are considering buying a Honda, I HIGHLY RECOMMEND buying it from Valley Honda.I would recommend calling Norma (sales person) if you want to buy . Norma and Cesar (finance) we’re extremely helpful and knowledgeable.All COVID protocols are being followed at dealership.

Bi
Review №11

I have to admit this was the best experience I had with the purchase of a new vehicle. Scott Stevens was really great. He was kind, patient, honest and very helpful. There was absolutely no pressure to buy anything else including extended warranty. They also provided a decent discount while some other dealers are trying to sell above MSRP. Thanks Valley Honda help me purchase our Odyssey.

Mr
Review №12

I want to thank Amber for such a great experience! From the moment I requested information about my new vehicle to the moment she handed me the key, she was super professional! She explained every single feature of my odyssey we bought! She even gave us a tour of the facility, which I was really impressed with! Nice and clean facility with an impressive amount of technicians! Amber made my whole experience of buying a car again really easy and wonderful, I went in there pretty nervous and unsure but when I left I, my wife and the kids were really happy! Thanks Amber!!!!!Update 09/09/2021- I want to thanks Sam for his awesome help and his professionalism. I’m really happy the issues with my van are getting fix thanks to him.

Ma
Review №13

With how our world has been it’s unfortunate customer service has gone down the drain. I was awakened and reminded there are still people out there willing to go above and beyond when working in the customer service industry. I worked with Kevin Hanna and he was an absolute pleasure throughout the entire process. He was responsive and always kept me in the loop with updates on my car. He made it so easy. He even checked in with me from time to time to answer my questions. He was very informative and also had a great sense of humor! I would continue to go to valley Honda, only if I could work with Kevin.

Ju
Review №14

I had an amazing experience getting my first car from Honda with Ray Luttrell. I had never seen Honda’s options and Ray walked me through all the differences and made me feel so confident with my decision. Loved all the add on safety features in the vehicle & my window tint experience. I will exclusively work with Ray on any future Honda purchases! His follow up and customer service is unmatched!

Gu
Review №15

I want to give a big shout out to Umesh Kapoor for helping me with the purchase of my beautiful Honda Civic hatchback. He was very helping throughout the process and I would refer him to anyone who is looking for a car. If you want the best deal on the best car with the best experience Umesh is the go to person. Thank you Umesh.

An
Review №16

Best car buying experience and all thanks to Diego Leon, he was really attentive and made is easy for us! 10/10 will be coming back for future purchase!

Na
Review №17

Got my first car here. Really liked the service and quality provided by Honda. I really liked Tyler Davis service. He helped me through the process and made it seamless.

Mo
Review №18

I would like to thank Umesh kapoor for making car purchase and paperworks much easier and understandable . I had good customer service experience with valley honda. Thanks valley honda

Kh
Review №19

I just got a CR-V HYBRID car which is so amazing and me and my husband were in awe about this car. We were thankful to this guy name Alex Velazquez. He is smart, kind and a hard working person. His talking makes sense for me and he showed me which car I can choose. I want to thank his so much. Good luck and have a great day at Valley Honda.❤️🥰

Jo
Review №20

I would recommend Honda Valley to anyone. We have been looking for a car for our son for months. We struggled with all the hidden costs that dealers would add on and it was nothing but frustrating. When we stopped at Valley Honda and talked to Ken he was so informative and supportive. Listened to what we wanted and found us a great deal with no hidden costs. Thank you Ken

tr
Review №21

I just got my car which is 2022 Honda Odyssey minivan and all to thank you Mr.Victor for made everything easy , he was friendly and professional , I would recommended anyone to Mr. Victor ! Thank you

Be
Review №22

Valley Honda exceeded my expectations and I received great and helpful service, thorough explanations of everything, and had plenty of time to review the paperwork and ask questions.Elias McMahon was respectful, helpful, knowledgeable, informative, and kind while we were asking questions and getting my vehicle purchased. He went over everything, was open to all our questions, and went above and beyond in providing excellent service, both before and after my visit. He was constantly in contact with me and was very friendly and responsive, encouraging me to come in and making suggestions based on what I was looking for. He answered all the questions I had and made an excellent impression even before I came in to make the purchase, which shows my business was valued and made me feel very welcomed. My vehicle was in excellent shape when I took ownership of it and lots of work was done to keep it in top shape before I arrived. The facility was organized and in great shape with numerous amenities, proving to me that we receive high quality service at Valley Honda. I felt respected, welcomed, and informed all throughout my visit at this friendly environment with many services and options and would recommend this location to anyone I know is looking for a car. The facilities were very organized, clean, and welcoming inside and it really shows that Valley Honda cares a lot about their customers, and I received both a high quality product and high quality service from everyone I interacted with. I LOVE MY NEW CAR!!!!! Thank you Elias McMahon and all staff at Valley Honda!

Sh
Review №23

Great experience buying a new vehicle from Kevin Hanna. He was quick to respond on email with a quote with no tricks like other dealers play. When we visited, he was very professional and attentive. He was pleasant to work with and patiently answered all our questions. Everyone at the dealership was courteous as well. Thank you Kevin!

Ra
Review №24

Had very good shopping experience with Valley Honda. Both Alex V. and Jack Davis were very clear in all the communication and provided top notch customer service. Alex was very patience and welcoming. They provided very fair quote and there were no surprises on buying day.I was surprised with these many positive reviews few days ago and tried to search for any fake reviews, but after buying the car I would say these reviews are genuine.

Jo
Review №25

This is the 6th Honda my husband and I have purchased or leased over the years from Valley Honda, but my first experience working with them. My husband, playfully known there as Mr. Honda, usually does the car shopping for us. Now I understand why he loves Valley Honda so much! The entire team there is incredibly helpful, professional and a delight to work with. This has been the best car shopping experience in my life, and Valley Honda is certainly not your stereotypical car dealership. Kevin Hanna, Nick Poole, Jab Rahman and Jim in finance made the car buying process quick, smooth and painless. My husband likes to say that Valley Honda runs like a well-oiled machine. Its a description that you will completely understand once youve had the pleasure of spending some time with the employees at this dealership. We are Valley Honda customers for life, and I highly recommend buying a car here. You wont regret it....Mrs. Honda :-)

Ch
Review №26

We recently were looking for a 2022 Honda Odyssey and made an enquiry at Valley Honda. I happened to meet Alex (Alejandro Velazquez) during this process and right from my first meeting, till we took the delivery of the car, Alex was very thorough and helpful. He was great to interact with as he respectfully listened to all the questions and clarified in detail.We changed our choice of color during the course but he respected and welcomed our choice. All along, kept us updated of the status, and we had a wonderful car buying experience at Valley Honda. Many thanks to him and I would highly recommend five star Alejandro.

Fe
Review №27

I had been keeping a look out for a 10th generation civic si for a while now. Found one on Valley’s website and headed over. I was able to find it on the lot no problem. Luis walked right over and we started talking. I never felt pressured or any type gimmick sales tactics.We went for a test drive and I fell in love. I hadn’t been able to pull the trigger up until now since I never had gotten an offer with positive equity for my lease… until that day. I knew then that Luis was really working towards my best interest. Even as I stayed past closing time, everything was thoroughly explained and every question answered.Thank you to Luis in sales and Jim in finance for making the process seamless.

Er
Review №28

Valley Honda is a great place to purchase a vehicle, Mark Fitzpatrick helped from start to finish and gets a A+ for all his effort. Thanks again.

An
Review №29

I got an online quote for a 2022 Pilot. I got a response back from Luis the next day unlike my local dealer who did not have time to respond to an online request. However, I worked with Larry when I reached the dealer facility hoping to make a deal and we placed an order. I did not feel he was a sales person. I understand he has to explain thats being offered but he did not try hard to sell them. I was more impressed when we visited the dealer a week later. I asked for the $1000 loyalty program and they deducted it to the final price we had agreed.If I buy Honda again, I will choose Valley Honda again.

La
Review №30

Larry at Valley Honda helped us find the perfect vehicle to suit our familys needs. We bought a Honda Civic and we are loving it so much. It is such a great car! Larry took the time to explain everything about the Civic while we both had a change to test drive it. Larry showed us around Valley Honda and we were so impressed with Valley Honda and the time Larry took to make sure we drove home with an great car! Thank you so much Larry! Thank you Valley Honda for such a fantastic deal on a truly awesome car.

Ro
Review №31

My wife and I visited the dealership with the aim of evaluating options around our existing lease and possibly renewing it. Scott did an excellent job of showing all the alternatives and patiently helped us work through the various options, answering all our questions clearly and in a way that helped us evaluate things with ease. At no point did we feel pressured to make a decision in any direction, and Scott patiently waited as we discussed which way to proceed. We are very thankful for the time Scott allowed us to discuss and work through the various decisions and SO satisfied with our new lease. Thank you Scott and Valley Honda!

Pa
Review №32

Kevin Hanna was the best! Absolute easiest time purchasing our beautiful Odyssey! He was so thorough and helpful. Every step was explained so well and respectfully listened to our needs. We recommend Valley Honda and more specifically Kevin to anyone who is looking for their new car!

Ch
Review №33

We purchased a CRV from Valley Honda and the team there was outstanding. Scott Stevens was our sales person and really went the extra mile to make us feel comfortable with the entire process. When things needed to be sped up at the end, he advocated for us to make sure we made our next appointment on time. He worked hard to make sure we were comfortable with our decision and selection and we are loving our new car. Thank you Valley Honda Team from Management to Sales to Porters to Financial Office for a job well done.

Ma
Review №34

Awesome dealership and repair center. Not one time in the last 5 years have I had a bad experience with staff. Everyone in the repair center is super helpful and kind. Very knowledgeable. Even the person who sold me my car wasnt pushy or sleazy he gave me all the features I asked for and the warranty has been amazing. This is the best dealership Ive been to.

Yu
Review №35

I am very happy to buy my first car from Tyler Davis. His service is absolutely excellent. He is patience when I need to wait for a few hours to buy my car. I loved the car that he sold to me. All the safety features is all I need. He is also a very nice, and creditable salesman. He solved all the problem that I have with the car.

Ma
Review №36

I had a Great time working with Larry! He was a great guy, looking out for me and has been helping me for a couple months now as I was waiting for my car! He was explaining everything thoroughly and answered every question I had on my vehicle! Would love to work with him again and would definitely recommend him to anyone looking to buy a car!

Al
Review №37

I’ve bought 6 cars from this dealership. I wouldn’t even think of owning anything but a Honda and buying my car from Valley Honda. Fantastic experience.

Ma
Review №38

An awesome overall experience. I couldnt stay late to finalize my purchase so Pat came in on his off day just to finalize the deal.

Ti
Review №39

Had the pleasure of buying my first car from Valley Honda with Tyler Davis last week. He was very professional, respectful, friendly, and patient throughout the whole process (which was pretty impressive since my parents who’ve been lifelong Honda/Acura buyers were kinda breathing down his neck). He made sure that my car got the add-ons I requested and was very knowledgeable and helped familiarize me with all the new features. This car is the third Civic in my family but has so much more technology in it than our last one, so I really appreciate Tyler’s continued customer service via texts as I will probably have more questions later on!

Da
Review №40

I purchased a new car from Valley in 2018 and was pleasantly surprised at the low pressure and helpfulness of the dealership, therefore I returned in 2021. I couldn’t imagine the process would be better during these Covid times than in 2018. It was better thanks to Jab Rahman who was extremely nice, patient and helpful. Covid has changed car buying and cars are now reserved by customers before the car arrives to the dealership. Unfortunately Valley was unable to locate the model with the trim level we desired but did have an upgraded model which I put a deposit on. Later, after reconsidering, I called Jab to inform him and request a deposit refund. Jab was so helpful and attentive that I really wish I could have purchased my car from him and Valley Honda. I do not like the “new car” buying experience, so for me to say that I wish I could have purchased my new car from Jab is a testament of how helpful and respectful he was throughout this process, even after I informed him we purchased a car from a different dealer. I visited five dealerships in 2 days with Valley being the first and I highly recommend anyone in the market for a new Honda visit Valley Honda before any other dealership. They were truly well above the other 4 dealerships in knowledge, customer service, respectfulness, customer service and price. Thank you Mr. Jab Rahman for being a wonderful Sales Manager and great person. I highly recommend you visit Jab Rahman at Valley Honda for the purchase of your next vehicle.

Wi
Review №41

If i could only use one word to describe my experience at this dealership, it would be OUTSTANDING!....I worked with Tyler Davis on getting a 22 Odyssey that wasnt in stock, had to wait for the van to be built. From the point i walked in the dealership, took the courtesy tour of the place, service dept and sat down to discuss the purchase (transparency and no BS tactics during discussion from tyler was refreshing to deal with, hard to find this at other places...), until finally finishing the financing paperwork and picking up the van when it came in, i was totally impressed. I felt i got it for a competitive price. He kept me updated regularly on the status and when i came in to pick it up, the van looked amazing when we left, completely detailed, paint was sparkling! ....he thoroughly went over everything about the vehicle with me.I felt Tyler did an amazing job throughout the process. In financing i worked with Cesar who also did a great job getting me through the process, not to mention they actually were able to get me approved for a better rate than i originally had thought!! ..I was extremely grateful for this and that they went full out for me in the financing process...All in all, the reviews are correct(some dealers i feel have overrated reviews, based on my experience after i go in), but Valley truly stands by their reputation, i see why they are highly rated. I made the right choice coming here for the odyssey even tho i had to wait for the van to be built and to get what i wanted , not to mention this dealership was 40miles away from me, it was worth it. If i could only deal with a dealership like Valley and a sales Rep like Tyler with any future purchase, i could only be so lucky. Valley was truly an all around great experience, Hands Down best car purchase experience/process i have ever had...highly recommended... Loyal Valley Customer for life...Looking forward to coming back.

Ka
Review №42

Mark Fitzpatrick is awesome!!Keep up the good work! you always make r purchase easy and simple..

Ro
Review №43

Very organized and clean showroom. Our Salesman, Kevin Hanna gave us fantastic customer service and treatment. Kevin provides us an excellent customer service. He is knowledgeable, informative, honest, friendly, and respectful of my time. Im grateful for all his help. Thank you!

sa
Review №44

We came in without an appointment Amber was ready to help us right away, she went above and beyond to provide us with the best customer service. The service here really is unmatched, they got us in the car we wanted in a reasonable amount of time and everyone was friendly including the manager! Highly recommend working with Amber she was super friendly and positive and also very well informed, honestly one of the best sales individual I have dealt with.

Te
Review №45

Working with JD at Valley Honda was a fantastic experience. JD was knowledgeable, friendly, and very forthright the entire time we worked with him. He even spent about a half hour showing us how to use all the features of our new car before we left the dealership. The price was the best we found anywhere in the area and the car even came in early. Highly recommend JD and Valley Honda!

Ir
Review №46

Alex Velazquez made my first car purchase a smooth and seamless experience. We came to the dealership with the intent of merely exploring and ended up buying the car on our first visit. Alex was knowledgeable, friendly, patient and very polite. He showed us how to use all the features of the car and provided all the information in detail regarding finances, warranty and services. We got a great price for the 2021 Honda Accord.We couldn’t be happier!Highly recommend Alex and Valley Honda!Thank you!!

Be
Review №47

I was able to get my first car all thanks to Diego Leon. He made the process very enjoyable and easy. As a first time buyer he was very patient with me and answered any questions I had. Overall Amazing service I would highly recommend Diego Leon!

Di
Review №48

I would recommend Valley Honda to anyone. The service was great. Alex was very knowledgeable and was a great young man to work with. He went the extra mile to give us a great deal.

Li
Review №49

Thank you Mark and Jim for assisting me with my new lease! The turbo is nice! It’s gonna get me in trouble lol

pr
Review №50

Valley honda is one the best places to shop new Honda cars, they are the best to beat any price.i really appreciate Santhosh and Jack who helped me to choose the best car configuration and offered the best deal among the other dealerships I reached.Best place to buy new car or service your old car

Jo
Review №51

We really want to thank Scott Stevens for helping to own the new Pilot. His professionalism and excellent customer service were awesome!! Extremely satisfied with the experience...👍👍

Pa
Review №52

Bought our CRV here and would absolutely go back. Stellar service department even on the busiest days !

An
Review №53

Absolutely my favorite Honda dealership by far. Beautiful waiting room with new computers, Starbucks coffee makers, reclining chairs and big flat screen tvs. Waiting for service never takes half as long as other Honda locations I have been to. Our salesman, Scott, is top-notch and very understanding of customers wants and needs. He helped us through a very rough time after my previous vehicle was vandalized and robbed. Now I have a beautiful new car that I am over the moon about. He also went above and beyond to explain to me all the different mechanisms that Honda has added over the years on the dashboard and radio. My previous van was a 2002 Odyssey, so it lacked all of the bells and whistles of todays standards. 10/10 would recommend again.

Ke
Review №54

Ray Lutrell was amazing to work with. He is efficient and friendly. If you are a first timer at Valle Honda, I would ask directly to speak with Ray. You are in great hands!

Ri
Review №55

My parents had a great experience here, and their salesperson Santosh I believe made it even better. He was extremely friendly and knew what he was doing. Would definitely recommend getting your next car here! Wont disappoint :)

Ad
Review №56

It was a great experience working with valley Honda. From the start, the process was smooth and straight forward. The sales executives, Ken Negley and Santosh were very knowledgeable and courteous in their service. While the other Honda dealerships were giving crazy pricings, Valley Honda gave us a real decent quote and made is possible to get me my car. Overall their service is excellent.

Ch
Review №57

I would recommend 10/10 for anyone looking to purchase a car. Nice environment and me and my mom both were grateful of how respectful and nice Larry the salesman was, he guided us through the process patiently and provided us with great customer satisfaction. Valley of Honda is where it’s at!

Da
Review №58

I have to be honest and say that my experience at Valley Honda has been hands down the best experience I have had at any of the Honda dealerships that I have ever gone to and this was my 6th Honda car purchase! I am so grateful for for the patience and professionalism that was shown to me by Kevin Hanna. This is the guy that you want to make your car dreams come true. Thank you Valley Honda and thank you Kevin!

Ev
Review №59

I’m writing this on behalf of my Dad Rodolfo who recently made a purchase at Valley Honda. Alejandro helped my dad through the entire process and was very attentive to what my dad was looking for. He also told me that Alejandro was very kinda and nice to him! Would definitely recommend anyone going to see Alejandro at Valley Honda ! Thank you Alejandro for helping my Dad !!!

Al
Review №60

I was in search of a new car and had gone to about five dealers by the time my brother and I finally made it to Valley Honda. George took care of us right away. He was efficient, kind, funny, and he spoke to ME and listened to what I wanted and what my budget was. Buying a new car is a stressful experience, but George helped made the process easier. The inside of the dealer was clean and organized and everyone there was friendly. I would recommend this dealer location to my friends and family, and I would encourage people to ask for George. Hes the best!

Mo
Review №61

I dont leave reviews very often but when I experience exceptional service, I need to share it with others! My experience with Honda was unlike any other car buying. Larry was very attentive and listened to everything we had to say. He was very patient, knowledgeable and answered all of our questions about the car and more. The Honda tour and their transparency how they operate made a huge impression on me. The transaction was smooth and everyone was very professional...from the sales department to finance office staff, everyone was friendly and pleasant to talk to. I will recommend Larry and Honda to everyone. Im now a proud owner of Honda CR-V and I love it!

Bh
Review №62

I went back to Valley Honda the second time in the past three years. It was an absolute pleasure working with Mr. Umesh Kapoor in eventually deciding on Honda Passport. Mr. Umesh patiently worked through a multitude of vehicle options, pricing & financing options and delivery dates to make sure that I get what I wanted - on time!!!

Ch
Review №63

I had the BEST experience upon my first visit to Valley Honda. I walked in very unsure of what I wanted and it was all thanks to Diego Leon that I now have the best first car I couldve ever found! He was for sure the most trustworthy and reliable dealer I couldve been paired with!If youre in the market for a car, dont just trust getting a Honda but Diego as your salesman!You wont be disappointed!!!

Em
Review №64

Amber and Jack were terrific to work with. They were knowledgeable and helpful, and worked hard to solve all the issues we came across. They stayed in touch with updates just the right amount through the whole process and got us a deal we were thrilled with. We absolutely recommend them and this dealership. And Michael in the delivery center had our car spotless and shiny, ready for us as soon as we arrived for pickup.

S
Review №65

Our salesman, Eli, was knowledgeable and professional. He patiently guided us to find the car we want and then pleasantly worked with us through the purchasing process. Eli made car purchasing an enjoyable experience at this dealership.

Da
Review №66

Had a great experience with this dealership. Larry was very helpful and informative. They offered the best price around, and they delivered the car I ordered weeks ahead of schedule. I did not have to waste any time negotiating, and I was never pressured into purchasing any add ons that I did not want. I highly recommend buying from here.

Be
Review №67

We love Valley Honda and will keep coming back. Most recently, we worked with Michael and Jack and they were both so wonderful. The service is great and the cars are always the best. We love our CR-V and will see you in 2 years when it’s time to trade in the Accord!

cr
Review №68

Ken took great care of me and did a good job and we had a good deal!

30
Review №69

Great dealership with great people working there. Mike Edelen helped us with the purchase of a new odyssey. We are happy with all options and the price is great! Thanks Mike! Others who also worked with us on the purchase made sure we are satisfied and happy. Choice of vehicles is huge. Thanks Valley Honda!!!

Ma
Review №70

Valley Honda’s sales team is phenomenal. We’ve dealt with them on numerous occasions; leasing 3 or 4 cars and eventually buying them. Our rep, Bill T. has always been a huge help and guided us through the whole buying process.Emilio in the service department was knowledgeable and explained what the issues with my car were and exactly what work may need to be done.Speaking with Sam at Valley Honda also made a difference. He followed up when some issues arose and put my mind at ease. We will remain loyal to Valley.

Di
Review №71

Extremely friendly and knowledgeable. I appreciate the time they take for a new customer

Ma
Review №72

Have never bought a car here... Parts dept always friendly. Looks like coffee is back. Looked like all employees were still wearing masks.

Fa
Review №73

I had a great experience buying a car at Valley Honda.Alex Velazquez assisted us with the purchase. He did a great job and was very helpful.He answered all my questions and he was very patient and honest.I will recommend Alex to any of my friends in the market for a Honda vehicle.

Pa
Review №74

Tyler did an amazing job at finding me my dream car. We were able to work together to get the best deal. Tyler is very honest, personable, and a great worker. Tyler kept me updated and did all that he could to provide me the best service. He even came in on his day off so ensure I got the car I wanted. There’s no loops or anything hidden at Valley Honda. They truly care about their customers and make sure they get a perfect car. Thank you so much Tyler for making my first car purchase so smooth! I cannot begin to explain how grateful I am that I chose to do my business with this dealership.

Br
Review №75

Clean, friendly, and the best customer service you will ever receive. Ray L gave me the most authentic and genuine experience and made car buying fun. We laughed and smiled the whole time. I will recommend Valley Honda to anyone. Amazing dealership. Thank you Valley Honda, and most importantly, thank you Ray Luttrell!

Si
Review №76

I worked with Santosh who has been helping me to the entire buying process. He is very nice and even worked during his offday to ensure I get my delivery on time.He always ensured that my questions are answered and I am Satisfied. I recommend him as True and Honest sales person. Thank you Santosh!! I also like the sincerity and service provided by Jab (Sales Manager)Reason for my 4 star rating is: (1) I have not received proper information on Honda Care which they started explaining during the final sales when I already added few other feature. (2)They claimed that you got 500$ of service voucher which has 200$ worth of referral bonus (if you get). (3) First time in my car buying I found you will just get Keys no key holders

RE
Review №77

Great experience buying our New Pilot at Valley Honda and working with Santosh. Thank you

Pe
Review №78

The semiconductor shortage has made the automotive market completely bonkers. My wife and I were literally picking the worst time in history to buy a vehicle. But our experience with Scott Stevens at Valley Honda was top-notch. From the moment we walked in the dealership, to the moment we drove off, the process went surprisingly smoothly. Scott was friendly and knowledgeable, and made every effort to get us on our way with minimal waiting, even on a busy Saturday.

Ge
Review №79

My experience working with the professionals at Valley Honda was the best I’ve had to date when buying a car. Diego and Bill were helpful, friendly and very responsive. The price I got was very competitive. And it was not a hassle to get to the number I needed. It was a very straightforward process and I am happy to have gotten to know them.

Ad
Review №80

I purchased a certified used Odyssey through Tyler Davis at Valley Honda. Tyler is fantastic to work with. Hes extremely knowledgeable about the vehicles features and made the entire process as efficient as possible. I never felt pressured during the entire transaction. If Tyler didnt know an answer to a question, he quickly found out and relayed it to us through call or text.

Om
Review №81

I had a really good experience at Valley Honda. Tyler helped me find the car I needed at a reasonable price while giving thorough answers to any question I had. The process was quick and communication with the salesmen was easy as well.

Au
Review №82

Easiest car buying experience ever! Dave, Ken, Mark, George & everyone at valley Honda made this the best time ever! Thanks again guys you are all amazing!

Co
Review №83

I am very pleased with this dealership! Every time I get a service done, they are fast and efficient. All the employees are professional and organized. A special thank you to Roland Gomez! He is a great employee, and is very knowledgeable and honest. This is not a paid review, these are my honest thoughts.

Na
Review №84

Valley Honda.. hands down the BEST!! Spoke with Mark 2 days before I arrived at the dealership, Mark was with another client, and Diego being the gentleman that he was very kindly saw to me until Mark became available!! From the service department, To Heather who fielded a few calls from me, Jack, and Stephanie, strong team!! I secured a PRISTINE 2018 Honda Pilot! Mark also went over the car at length! Awesome absolute 💯 the most professional and positive car buying ever!! Come on yall get yourselves to Valley Honda and let them show you how a car buying experience SHOULD be!! Thanks everyone!!

Ma
Review №85

I’ve been to a lot of dealerships and the service department at Valley Honda is extremely well run and well staffed. Haven’t bought a vehicle here yet, but have used the service department and on a Saturday, at the busiest time of day, my Honda Odyssey was back to me very quickly. I’m impressed

So
Review №86

We visited the valley Honda two times. We were assisted by Mr.Umesh Kapoor, he is a wonderful sales person ,helped us in every possible way . He was very kind very attentive and very cooperative throughout our deal. Thanks to him we got our first car Honda HRV 2022 in America. Thank you Umesh Jee you were great.

Ab
Review №87

I wanted to recognize Umesh Kapoor for helping me get my new 2022 Honda Civic. He went above and beyond helping me with the vehicle, tracking it from its manufacturing location in Japan all the way to final inspection and pickup at Naperville, IL. Umesh was a pleasure to work with and he answered all my questions thoroughly. I would definitely recommend Umesh and Valley Honda to anyone looking to lease/purchase a vehicle!

Ga
Review №88

I got to work with Alejandro Velazquez on the sales staff and he was very helpful and made the car buying experience less dreadful. I got a good price on my vehicle and the service from the sales staff and management is amazing. The car was immaculately clean and they do a thorough check/repairs in the maintenance shop before selling. Overall, amazing dealership.

Ve
Review №89

Transparency:10/10Valley Honda is transparent in all it communication and commitment. Zack , Mark and Ken promised me what they can offer me and they are I. communication with me through out the purchase processCompetitive prices: 10/10I have contacted 6 in-state Honda dealers and 2 out of state dealers, none of them were able to beat or even meet the price Valley Honda offered me.They will not make you pay for anything that you dont need. Valley Honda team is very interactive and they are very prompt in their responseZack (the sales manager) is awesome , he was in communication with me throughout the purchase of my new car, explaining every detail that is needed for me.Mark from sales team did a wonderful job in helping choose my right car and getting me a very good price on new car.Ken from Sales has helped me lot during the delivery and paper work process. He made my wait time pretty worth during the paper process by sharing all the important and minute details of the car features.I would love to buy my second car in future from here.I recommend Valley Honda 100% to all my family, friends and everyone!!!Thanks you Valley Honda!!!!!!

To
Review №90

This is the 6th car I have purchased from Valley Honda. The last 2 were purchased from Kevin Hanna and it was a smooth process. I like how Valley keeps all your info from your previous transactions, making the negotiating process much more streamlined.

Ka
Review №91

My salesman, Kevin H, did an outstanding job communicating the different leasing options/cars available at a manageable monthly car payment. He was extremely knowledgeable and efficient. Kevin listened to what my needs were and I didnt feel pressured. This dealership made the leasing process quick and painless. I drove home in a 2021 Honda Civic Sport. I love my new car! I will and have recommended this dealership to family and friends.

Le
Review №92

Thanks to Scott Stevens and Alex Velasquez that made my car buying experience a pleasure. My car was recently considered a total loss and this Honda dealership was so helpful in getting me a new vehicle when I needed it.Thank you again!

Mo
Review №93

I love Valley Honda! We have known George for about 5 years now and he has helped us get the best deal without a hassle every time. He is very kind and tries to get you exactly what you are looking for. We really appreciate the way he approaches his sales. We get all our maintenance completed here and they are always great with what needs to be done.Thank you all for giving our family a great experience at the H shop (what my kids call it)!

Ja
Review №94

Our salesman Alex provided us with exceptionally good service, had a solid balance between being professional and relatable! Thanks for providing me with my new car! :)

Je
Review №95

I just purchased my second car (Accord) from Valley Honda. Scott Stevens the Sales Consultant that worked with me on getting the car was great!Scott helped me find the car I was looking for and answered all of my questions. Scott explained everything in a way that was very easy to understand. No pressure and had good suggestions,Valley Honda has a very good system that ensures that every important thing for the buyer is gone over. Valley Honda has a very good service department that I have used for my other Honda. Service was quick and no appointment was necessary.

Va
Review №96

Diego Leon did a fantastic job with the purchase of my new CRV. He gave weekly updates on my vehicle from the time I placed the order to when the vehicle arrived. He was very friendly and polite. He did a great job explaining all the technology in my new vehicle!

Ke
Review №97

Let me start off by saying Amber is a delight. If you want to buy a car from someone who is just genuinely enthusiastic about getting you exactly what you want, meet with Amber. My entire experience here was beyond pleasant on its own, even more so when contrasted with the nightmares I had at other dealers. Genuinely, I will never consider another Honda dealer while Valley Honda is around. I got a fair deal, a great car, and felt respected the entire time.

Da
Review №98

Tyler Davis couldnt have provided better customer service. When I spoke to him over the phone I made it very clear that I needed what I wanted immediately and unfortunately due to availability I would be coming in only for a test drive and that is it. This didnt stop him from being as helpful as possible. He went above and beyond with me just so I can get a feel for the vehicle and essentially let me know what he has available if we were to choose to purchase there if we chose to come back after shopping around for our car and didnt find what we liked for immediate use. Never tried to talk me into buying from him, just provided information and politeness in hopes we find what we need and it would be awesome if it was from him. After I left I honestly couldnt imagine buying from somewhere else. Especially after talking to other dealerships. So I decided to wait for the car I wanted because I knew I was going to be treated right and thats what the most important thing is, is knowing that you will be treated right. He wasnt trying to talk me into anything, just give me the knowledge I asked for and didnt ask for but I needed and hoped I chose him to do business with and if not atleast he could be a help to me and that was amazing. Ill definitely be coming back to him and referring anyone I could to him which I already did before I even got my own car. He has my business and valley honda has my trust as a top notch car dealership that truly believes in customer service and being respectful of potential buyers space and letting them choose on their own without the feeling of salesman trying to manipulate you. Id give more stars if I could. Thank you for the great experience. Buy with confidence and reach out to Tyler Davis if possible.

Do
Review №99

Have been servicing an Odyssey here for years, and this service department is exceptional. Needed a new car so locked onto a civic EX. I was so fortunate to be tagged teamed by Nick Poole and Diego Leon. If you are lucky enough to be assisted by these two gentlemen, you will have received the best of the best in sales service. These guys are amazing. They will assist you in every way necessary and will take as much time as you need to explore your purchase options and operational choices of whatever you decide to purchase. These guys are the best!!!!

Da
Review №100

I typically dread the car buying process, but we had a wonderful experience with Amber. She was VERY fastidious with us. We hadn’t purchased a car in nearly 15 years so technology changed a lot. We appreciated her pace and patience. We actually came back three weeks later and purchased a second car from her. People ask me where do I buy my cars? My answer……From Amber!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:4173 Ogden Ave, Aurora, IL 60504, United States
  • Site:https://www.valleyhonda.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 630-851-5700
Categories
  • Auto repair shop
  • Honda dealer
  • Auto tune up service
  • Brake shop
  • Car dealer
  • Car leasing service
  • Oil change service
  • Tire shop
  • Used car dealer
Working hours
  • Monday:9am–9pm
  • Tuesday:9am–9pm
  • Wednesday:9am–9pm
  • Thursday:9am–6pm
  • Friday:Closed
  • Saturday:9am–9pm
  • Sunday:9am–9pm
Offerings
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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