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Tommys Total Heating and Cooling Repair
14496 E Tufts Pl, Aurora, CO 80015, United States
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Tommys Total Heating and Cooling Repair

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Sh
Review №1

Tommys Total Heating and Cooling Repair is great company with fair pricing and outstanding customer service. They were able to address a number of challenging needs from fabricating and installing custom duct work in tight quarters to cleaning our ducts and mold remediation. Ken went above and beyond to make sure everything was right. We are so grateful!

Jo
Review №2

Ken, the tech, called me to set up the time of arrival. He arrived on time and was very professional and courteous. He had my hot water tank up and running in 15 minutes! Too bad I didnt know about them on the when my tank stopped working! I couldve used them. Highly recommended!

Da
Review №3

The crew at Tommys Total Heating and Cooling Repair was top notch, respectful and attentive. They kept me informed of the progress that was going on with my furnace the entire time it was being installed. I would highly recommend them to anyone wanting the job done right the first time. This is my second experience with Tommys, a previously installed my AC system in 2019 and now my furnace and I couldnt be happier. Keep up the good work guys!

Ma
Review №4

Everyone Ive had an interaction with at Tommys Total Heating and Cooling Repair has been great. Very professional, very helpful, and very quick to respond for service. Its been an easy decision to use them for installation and servicing, would recommend them to others.

Ca
Review №5

Tommys Total Heating and Cooling Repair performed a fantastic job. Our prior installer placed our ductless unit incorrectly, causing it to malfunction and cause damage. The technician came in and educated us on the problem before getting to work on fixing it, despite their hectic schedule. When he was done, our unit was as good as new. Professionalism and excellent craftsmanship! This business is highly recommended by us.

Pa
Review №6

I got a call from Tommys Total Heating and Cooling Repairs office telling me they were running a little late. When the tech got here, he was very friendly, knowledgeable and went right to work. He explained what he was doing and found a potential problem that could arise. It involved replacing a small thing on the furnace. He did excellent work!

We
Review №7

Tommys specialists that knows what service means. They are knowledgeable about their products and are cost competitive. I will and have used them more than once. I was very pleased with their work and their employees. I want to compliment the level of service this company provides. Thank you guys, you are doing very fine job!

Mi
Review №8

I am genuinely sad to have to leave a mediocre review for this company because my experience started out so positive, but things went downhill from there. Our furnace was cycling so we asked them to come check it out. They were prompt, honest, and pleasant. They explained that the part we need to replace was going to be about $1000 and would take weeks to get in stock due to COVID or they could install a new furnace the next day for $4000. Our furnace was already 15 years old and we didnt want our kids to freeze for weeks so we opted for the new furnace. I was incredibly impressed when the next day they told me that the furnace I had requested wasnt available after all, but they would give me a better furnace for the same price to honor their commitment. A new person came out to install the furnace. I think it was harder to get into our small space than he anticipated because even though he was super pleasant, the work was shoddy. The connection between the furnace and ducts was so terrible/loose that tons of hot air was blowing out of the furnace closet and the house wouldnt get warm. I let them know and they sent someone else out to try to fix it. He tried to seal of the leaks/gaps with some special tape and cement-looking material, but it didnt hold and the problem persisted because the initial connection was just so bad. They sent out the original installer again and he was super apologetic and pleasant and fixed the problem adequately so I was ready to leave it at that. Here we are 4 months later and we tried to turn on our AC only to discover that when they had taken out all of the wiring to install the new furnace, they hadnt hooked the AC back up. My husband looked at it but didnt know enough to feel comfortable wiring it back up himself, so I called the on 4/5 to let them know. They said they would assign someone to come back out and fix the oversight. By 4/12 I hadnt seen or heard from anyone so I called again. They told me that was unusual and they would move it up the priority list and have a technician contact me. I waited till this morning, 4/28 to reach out again. They once again acted very surprised no on had reached out to me and assured me repeatedly that the manager would contact me today. Its 8:30pm and no one has reached out. My husband and I are pretty easy going people, but to have paid a company $4,000 for a service and then not only still have problems almost 5 months later, but to just be ignored? I am super disappointed. I am still leaving them 3 stars because they were so honest and great at the beginning, but it has been a rough road since then.

Je
Review №9

The tech came out to do a summer checkup as per the agreed service plan, and implemented an excellent job checking out my A/C and heating system, and pointed out some much needed enhancements and upkeeps. I’ll keep him coming back!

Ja
Review №10

Tommys Total Heating and Cooling Repair is an amazing and knowledgeable HVAC company. The tech came out to my home and did a good job. I will call no one else for my AC repairs. He offered great services at very reasonable prices. Cant hesitate to recommend him more. I will be sharing this experience with all my family and friends.

Ma
Review №11

Weve used multiple companies in the area to service our AC/Heating unit in the past and even post replacement of the unit a few years back. However Tommys Total Heating and Cooling Repair is the best! Their work is impeccable. They also spend time to explain the issues and show you where your hard earned money is going. Very appreciative of each experience I have had with the caring staff of this company. Thanks again!

Ch
Review №12

My HVAC unit was making a strange noise when it cycled on and off. Called Tommys Total Heating and Cooling Repair. The technician was very professional, diagnosed the problem and got it resolved quickly. The best part was that it was covered under my maintenance agreement so I didnt have an unexpected expense.

Ro
Review №13

Our A/C unit stopped producing cold air during a hot afternoon. We called them at noon, got a response within the hour and were able to get an appointment for service that evening. When the technician showed up to our home, he was able to identify the issue fast. He completed the service in 25 minutes! Would definitely recommend and use again when our A/C unit has trouble again.

Co
Review №14

When my A/C went out in mid-August this year, I was quick to give Tommys Total Heating and Cooling Repair a call. Ken and Chris were on time, completed the job efficiently, and gave us exactly what we were expecting. They also answered all of my annoying questions with a mask covered smile. Whenever I call, they have been courteous, knowledgeable, and always had an actual person answer the phone. I would recommend anyone use Tommys Total Heating and Cooling Repair for their heating and cooling needs.

Jo
Review №15

Choosing this company for our project was one of the best decisions ever made! The salesman was very accommodating by scheduling the installation within a few days. The technicians showed up on time and completed the job in a tidy and timely manner. I would have no hesitation to recommend them.

Ra
Review №16

Highly recommend this company. They came to our rescue as a small business when our air conditioning quit during a heat wave. They came sooner than the competition and for a better price. They were very professional and efficient. We will use Tommys Total Heating and Cooling Repair again for any of our air conditioning and heating needs.

Ch
Review №17

Max arrived on time. He was very knowledgeable and told me of different options regarding my hot water tank replacement. Max was polite and nice and I look forward to him coming back for repair. The ladies in the office were very nice also. My neighbor recommended Tommys Total Heating and Cooling Repair to me and I would highly recommend them also.

Sc
Review №18

We are selling our house and we needed to have some HVAC work done.We called Tommys Total Heating and Cooling Repair and they were able to send out a technician the same. They were a pleasure to work with. He was also very professional and knowledgeable. He did an excellent job and we were impressed.We would definitely recommend them.

Sa
Review №19

Max came out today on a routine servicing of my HVAC system. He was very knowledgeable, honest and professional.He was also very polite and friendly. He went beyond our expectations. I was very impressed and would definitely recommend them.

St
Review №20

The services were extraordinary and exceeded our expectations. They did not try to over-sell us, and were very truthful and also committed to taking care of our concerns. We will continue to use them whenever the need arises. Will refer more clients to them.

Ni
Review №21

Have used Max at least three times and he has always provided excellent service! Weve been very pleased with them from initial installation of our air conditioner to the regular check-ups in spring and fall. We highly recommend Tommys Total Heating and Cooling Repair!

Em
Review №22

We are extremely pleased with Tommys Total Heating and Cooling Repair. The whole experience was excellent from the speed of the reply to our request for an estimate for a new system to the clean and neat way the installers left our home on their exit. Every one we have dealt with have been friendly and very professional.

St
Review №23

Needed a replacement of a new furnace after the old one died yesterday. Excellent service from a reputable company!Both Max and Jeff were extremely knowledgeable about the work. Their work ethic is is hard to come by these days. We highly recommend Tommys Total Heating and Cooling Repair Co and the team!

Fr
Review №24

Max inspected and repaired our air conditioner recently. He patiently clarified everything he did and checked so we knew precisely what was going on. He left us with many helpful hints as to how to keep our unit functioning properly. I would strongly recommend Tommys Total Heating and Cooling Repair!!

Ta
Review №25

Tommys Total Heating and Cooling Repair Technician arrived on time and performed a thorough check/repair of both my air conditioner and furnace. He answered all my questions thoroughly and was practical in his approach to the type of service I truly needed. I was very pleased with the service I received.

Gr
Review №26

Laban from this company came out to provide a quote on our broken furnace. I was very pleased with his clarification on the different options available for me to choose and he helps provide pros/cons for each option. I chose the mid-price option and he got to work. I could not be happier! I would recommend openly!!

Fr
Review №27

The service was outstanding from the beginning to end. Max laid out all my options for me and provided excellent communication throughout the whole process. His installation team was punctual, clean and provided excellent service. I would highly recommend Tommys Total Heating and Cooling Repair for your furnace/AC needs.

Ch
Review №28

Max was very professional and did a great job. He showed me the parts that were not working properly . Best of all, he fixed a duct issue that three other companies told me couldnt be fixed; I now have a cooler/warmer bedroom. Max and Tommys Total Heating and Cooling Repair was recommended to me by my friend, and I have recommended them several times already.

Au
Review №29

Fast and friendly service. Tommys Total Heating and Cooling Repair guys organized and installed new furnace unit without hassle. The new unit is 100% efficient and we are pleased with that! Would definitely use again!

Ju
Review №30

Great experience with Tommys Total Heating and Cooling Repair. Max the repair professional, was very knowledgeable and efficient in cleaning and performing a complete check on our units fan, motor, air filters, heating assembly, electrical components and the thermostat. Highly recommend this company and Max a repair professional.

Be
Review №31

Efficient and affordable. Thanks Tommys Total Heating and Cooling Repai rfor keeping our system running like new! Max is so informative about Air Condition really knows his stuff. We asked several questions and he had the answers. We were very pleased with his visit and would call Tommys Total Heating and Cooling Repair for his services again.

Information
1 Photos
31 Comments
5 Rating
  • Address:14496 E Tufts Pl, Aurora, CO 80015, United States
  • Phone:+1 970-591-3368
Categories
  • Air conditioning repair service
  • HVAC contractor
Working hours
  • Monday:8am–10pm
  • Tuesday:8am–10pm
  • Wednesday:8am–4pm
  • Thursday:Closed
  • Friday:8am–4pm
  • Saturday:8am–10pm
  • Sunday:8am–10pm
Offerings
  • Repair services:Yes
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