Absolutely amazing service!! Mr. Justin Hancock was the BEST I have ever dealt with. He was knowledgable and informative. He made sure to explain things in ways I could easily understand. I definitely recommend Estes and Justin! Thank you!!!

My husband and I just moved into our house in July and heard through word of mouth to use Estes for our heating/air maintenance. We called them out for maintenance and other issues we were noticing with one of our units. Justin Hancock was incredible! He was so knowledgeable, patient, and personable. He took the time to educate me on how the systems work and why we were experiencing the issues we were. A team came out the very next week to put in a new unit. They were efficient, did a great job and cleaned up after themselves! Props to Brad, Brandon and Jordan.

Normally Estes is our HVAC fixer (and maintainer) but we had a plumbing leak and didnt know the extent of the problem. We got scheduled and our plumber came and took a lot but knew he would need to go into the ceiling to find the leak. We were worried it would be a huge hole but he only did what he needed to solve the issue. Additionally, we did end up rescheduling once as he called to let us know an earlier service call ran long. We appreciated being able to move the appointment to a better time as the leak wasnt huge. Our plumber cleaned up all his trash and made sure we understood next steps, if the leak continued after the fix. Overall, very happy and impressed.

I want to share that last month I had 2 units installed by Estes and the crew of Brad, David, Jordan and Jeremy were amazing and efficient. All my questions were answered. They did an outstanding job. Collin was the initial representative to come out and evaluate the existing systems. He spent 2 1/2 hrs going over all the options I had. I highly recommend Estes

Marcus/Jordan/Jason....came out to install my second A/C unit in my home and they did an awesome job.. They were very professional and courteous. They answered all my questions. .They even came out a second time to address a concern and was happy to do so.

Carlos & Geovani completed the installation of my new heat pump perfectly and removed the old unit. Im very pleased with the service on 8/7/21.Prior to that, JOHN the PLUMBER did a great job replacing TWO of my ancient toilets with brand new low flow ADA units on 6/24/21. This man is GOOD and so professional I no longer fear the plumber!Its been a BANNER YEAR for me and Estes having spent >$10k.

We have been using Estes for years now. They have always sent out well trained technicians who gives us quality work/maintenance/repairs. Palomar was our technician today & he did not fail us in the least. We were well informed prior to him making repairs. He thoroughly explained the prices and even reminded us of the program we were once apart of that saved us money. Giving us the opportunity to rejoin it for added benefits of future maintenance of our A.C. We are very happy with Estes!

Estes did an amazing job from start to finish! Excellent evaluation, great advise on the solution and perfection with the equipment installation! They pointed out issues that other companies simply missed. They provided several options on equipment and gave great guidance on the benefits with all the options. I am now using them for annual maintenance as well. Feel confident that you will be treated fairly with honest assessments and recommendations! Highly recommend Estes!

I can’t explain how satisfied I am in using Estes. After searching through so many businesses Estes was the best. From the day Mr. Jerry called me, put me on his schedule to come out the next day and look at my business. I’m in awe of the response, the professionalism and the gratitude of care I received from Estes. I was on their schedule a week later to get my system installed. Brandon & Rick were my technicians and when I say I was so pleased. They arrived on time made sure I didn’t have to route my customers out the way I mean they were everything. I can’t even thank them enough in words as their job was beyond my expectations. My business is cool again because of Estes, my customers are just in awe. After buying a store that had no air for years it’s a pleasure coming into the business and having Estes not only satisfy me but satisfy my customers. Im thankful for them. I wish google gave 100 stars they’d get all 100 stars from me. Thanks so much Brandon, Rick & Jerry..

Brad and Jordan were a pleasure to work with. They were Professional, Efficient, and best of all explained everything so that we could understand easily. Before they left, Brad and Jordan made sure we did not have anymore questions and gave some pointers on yearly maintenance that should be done. Their install of our indoor and outdoor units was very clean and left the areas looking neat and attractive. None of this would have been possible without the help and guidance of Leverne Jackson. He helped us pick the unit that was best for our home and had his crew out here in a pinch. Thank you to the Estes Team!

Our technician Lee is always so helpful when coming out to do any work. He takes pictures and explains everything very thoroughly! Thanks Lee!

My AC unit had stopped working, so I called Estes after another company had attempted to fix the unit and was not able to find the solution. Estes made two visits - for the first visit, Estes performed an inspection but was not able to locate the problem. My boyfriend was present and took the time to look up what might be the problem on YouTube. He helped the technician locate the fire damper which was closed. I was charged $79 for that visit. The technician informed me that the system needed to be recharged and nitrogen needed (which was an issue I had brought to his attention from the previous company), and another visit would be necessary. He performed the removal and recharge on the second visit and charged $256. The professionalism and lack of initiative was poor, and I would like my money back.-----UPDATE------Estes followed up with me by phone call. They sent a check of the amount spent. I appreciate their customer service.

The technician who performed the maintenance and installation of the smart thermostat is very knowledgeable about the carrier products and the Estes company. He arrived in a timely manner and in this stage of COVID was dressed appropriately showing respect for the clients. The HVAC is running better than ever.

Jordan, Brad and Jermmey were on point. Very professional and knowledgeable. Took time to explain the process. Both A/C units were out of commission due to dead compressor. All day job for one unit took only little over a half day. They have to come back and install main floor A/C due to having to wait for a part to come in.They came back and I got the same crew. Brad took the time look at me dehumidifier and make sure I had it set up right for my basement. 4hour job only took a little over 2 hours. 5 stars for me!!!!!

Technicians Marcus and Jordan were professional, knowledgeable, swift and courteous. They did a great job to get our air going again! Highly recommend Estes.

I had some serious A/C problems. Unit kept blowing fuses and A/C would shut down. Several repair guys came out (different HVAC companies), but could not fix the system. Estes (I have a service agreement with them) finally sent me Erick H. and he did an excellent repair job that no one else could figure out. Its been working for a week now and its been HOT as Hell. Thanks to Erick were enjoying the comfort of our home again. Hes a fine young man, very respectful, with a nice personality and very knowledgeable about his work. Thanks again to Erick. Estes is very lucky to have such a fine young man working for them.Al Grasso

Great experience with Estes! Marcus and Jordan were on site fast to replace our condenser and coil, which was great because it was a hot summer week and our AC went out suddenly when the refrigerant leaked out. Would highly recommend this company!

Great service, the electrician was cool, and, best of all competent. Honest charges, I knew upfront what I would pay, and there no attempts to add on more.

Brad and David installed a new air conditioner and furnace. They were courteous, efficient and hard-working and professional in every way, and finished the job in a little over half a day. The new air conditioner now works perfectly.

Do not use. They have been out twice and the a/c is still not working. They try to upsale/recommend/scare you into getting more expensive work done. I hope I don’t have to fight them to cancel my service contract. I don’t trust them at all.

Quick service to fix my blocked AC condenser drain. Minimum fee to come out is $80 and they charged me no more. I’m very happy with the repair.

Jered M. and Sonny did an outstanding job. Even in the rain the service was outstanding!

My technician’s,Marcus and Jordan, arrived a few minutes before my scheduled appointment. They completed the AC installation process promptly, efficiently and professionally. I’ve been an Estes customer customer for 20 years and I’ll continue to use their services for any future repairs.

Mitchell and David were terrific. Everything about the experience from the estimating, to scheduling to install on our new main level unit was outstanding. Highly recommend.

Carlos and Geovani are true professionals and did an excellent job with the HVAC system modifications at my house. They were very cautious with dust control and careful not to damage things. The system modifications that Estes performed were very beneficial to the system. Very pleased with the result so far.

Had a great experience working with the entire Estes team .. from start to finish. Marlee, Erick, Laverne, Marcus and Jordan were all fantastic to work with. Needed 2nd opinion on an old unit and Laverne provided the best customer service reviewing everything needed, what to expect and more when ready to replace. Marcus and Jordan were prompt, professional, attentive and careful, when replacing unit. Didnt waste any time getting things taken care of in a timely fashion. Even though it was a 2nd opinion, and not who I typically have servicing on a regular basis, I switched service companies and highly recommend the Estes team.

I had a great experience working with the Estes team. Justin was very knowledgeable and helped me pick the right system for my property. After reviewing different bids, Estes was competitively priced and included above and beyond service. Fray and Sonny installed the new system today and were very professional. I will be using Estes in the future and would happily recommend to others.

I heard about promotion for service plan and called. Estes sent out a service man name Càmeron. I want my Tankless water heater flushed out. He quoted me $675.00 including parts. He told me that the individuals that had installed the unit did not install the flush out valves. I went to plumbing company and purchased the valves for $105.00. When he returned and I advised that I had purchased the valves, he revised his price to $475.00 just to flush the tank. I told him that was very expensive. He would not budge saying corporate was in charge of pricing. He was somewhat rude! I asked him to leave. When I found someone to repair or flush out the unit, I was told to take the flush out valves back bc I didnt need them. The plumber show me inside the unit that I already had the valves. I called to complaint and his supervisor gave me different prices (Marley) and said he just made a mistake.This is the Hapeville office in Georgia. I was surprise that a company with Estes representation would be for underhanded.

EDIT REVIEW - I had an issue with a service call and ESTES fixed it the next day. This company is awesome and gives great service. I will be using them for all my plumbing and HVAC. THANK YOU !!!

Mr. Erick Hunnicutt came over to service my heating and air conditioning and he was efficient and professional. He is a credit to the Estes family.

Geovani and Carlos were on time, very friendly and helpful. They took out my old furnace and replaced it with a new one they also installed a new outlet in my ceiling. They asked me where I wanted it and always made sure it was what I want. I would call them anytime if I had a problem in the future. Estes Heating & Air is a great company with great people working for them. Thank you so much for your fast response

Jason Conger quickly figured out the issue with our heating and air conditioning system. He was very knowledgeable and professional. Great service!

Service Tech Tristan(Noah) was super polite, professional and knowledgeable. Kudos to Tristan and Estes Services for a job well done!

Could not be happier! Very quick and professional response from the repair engineer, estimator, and install crew. I requested a major upgrade in system capacity over the prior system and in a week I had a fantastic system installed. Estes also installed additional ducting to maximize the new systems increased capabilities and my house has never felt cooler and dryer - while using less energy! A great feature was the reasonably price annual maintenance plan that covers 100% of any and all repair/replacement costs for ten years (excluding filters of course). My prior HVAC company priced its maintenance plans so high that I was better off buying a new system every five years than signing up for their plan. Estes is the best HVAC company I have dealt with in the last 20+ years in ATL.

Estes installed 2 heating and air units in our home. The team working on this project was Jordan, Brad, Davis and Mitchell. They were very knowledgeable thorough respectful and professional. They all worked well together and their service was seamless. Thank you to these 4 gentleman for an job well done.

Had new unit installed and working crew, especially the leader of team very respectful and kept me informed of the installation process.Had to suspend installation due to inclement weather.Would recommend highly

Marcus and Jordan were able to install a new AC on the roof of my condominium building and replace the guts of the system in my unit, almost without me even knowing they were here. They were very neat and organized and even vacuumed up when they were finished. Five stars.

While they was servicing my furnace. They turned off my a/c so i would call them back for more services. Its July 21st and im now realizing somebody turn it off instead of being broken. I went through the whole summer with no a/c because of Estates tryin to be slick 😒 i will take my business elsewhere

I want to thank Sean specifically for his professionalism and how he got the AC blowing cold. AC repair ain’t cheap! I am giving 4 stars because the job got done correctly and they were very professional. But if I would have read the Yelp reviews beforehand, I probably would have shopped around for better pricing. My system is only 3 years old, installed by Estes in 2018 so I figured they should also repair it. When he finished up and told me the price I was shocked so I asked for an invoice to be sent to me and when he left he emailed it to me. I wish I would have sat down with him and had him go over each price and my supposed discount as well. I got an invoice but I will need another invoice sent with everything itemized with original price to feel better about what I paid which was $140 for a leak check, no leak was found but he said there might be a pin hole leak so he added something called AC leak freeze, $370 for a “difficult repair” which when I called was told that was their code for AC leak freeze added to system and $250 for R410. And this was all supposed to be with a 15% discount included in the PMA which cost me $169 and a $5 credit for a filter I was overcharged for. ($55 when it was supposed to be $50) At one point the technician also told me I might want to look into the price of a new outdoor system, which to me was asinine because the system is only 3 years old and there was no basis to get a whole new one. All in all, they were very professional and answered all my questions or directed me to someone who could but perhaps other companies are also professional and have better pricing. I’m still waiting for the right invoice but at the end of the day, my AC is blowing cold again!

We have a disposal issue. Non-working disposal is not critical but apparently, I like to use it 100X a day so I was very happy to get a quick response from your front office. Bravo to your great communication, quick scheduling to help and the updates today regarding the arrival of our tech. Big bravo to Jonathan from Electrical. This is exactly the type of person you want representing your brand: on point, focused on assessing the situation, great personality and when he discovered that our request (check switch for disposal) was not the issue (its actually the disposal) he quickly addressed and scheduled that tech to come. Love great service and this was top notch. We have used you before so I am not surprised by the quality but a great reminder of why we will call you again and will gladly refer you.

Kenneth exemplified exceptional customer service and was very professional. He changed the filter, monitored the thermostat and then went outside to the HVAC unit and was pleasant the entire time. Thank You Kenneth and thank you Estes.

Feels so great to be one of the cool kids on the block again in Snellville. Estes just installed a 16 SEER Carrier at my home and did so in record time. Thank you to Justin for providing a great deal (military, healthcare/hero and Carrier discounts) on a high-end unit and coil. Financing through Estes was a breeze and literally took less than 10 secs for approval. The biggest thanks goes to the installer, Christian. He was polite, willing to answer any questions I had and really listened to my concerns. Christian came prepared with a drop-cloth, mask, gloves and booties to put me at ease during this pandemic; he even wore an extra mask at my request. I expected the install to take much of the day, but Christian was able to have the new unit up and running in about three (3) hours!!! He was efficient, knowledgeable and even cleaned up before leaving. The entire process was easy and pretty much touch free...Christian provided much needed paperwork for the equipment. Estes will file the warranty for the unit and coil, so I can sit back and enjoy coolness once again. Thank you, Estes.

I have been an Estes customer for many years and always look forward to seeing my regular technician, Paul who takes great care of my HVAC system. My last seasonal furnace inspection revealed that my aging system needed to be replaced. Justin came out to provide a quote and was helpful, thorough and knowledgeable and guided me on determining the best system for my home and answered multiple questions patiently. My new system was installed quickly by Jordan, Brad & Turrner, who were efficient and respectful. I barely knew they were here and was able to work throughout the day. They even looked out for my dog to make sure he wasn’t escaping as they went in and out of the house! To further emphasize how well they take care of customers, since my downstairs furnace is in a closet and the new unit is a little bigger preventing the door from closing, without me even having to ask, Estes sent Patrick over who skillfully built out the closet frame so that the door could be reattached and could close again while making the finished product look better than it did originally. I’m lucky to have found a company that takes such good care of customers and provides friendly, competent and reliably consistent service.

We had our semi-annual HVAC service and didnt expect much. I change the filters regularly. It turned out that we had some rodents making home in our unit. Darryl Watson was amazing explaining what was going on and what needed to be done. He shared photos of the issues and explained the impact of not getting it corrected. He was professional, factual, not alarmist - while being very personable. It was a great experience. I hope that you all get the chance to work with Darryl and Estes.

Mitchell and David did an excellent job installing our new furnace unit in the basement. They were very professional and kept us informed of their progress during the install. And, we just had new carpet installed the day before, so they were extra careful - which was very much appreciated!

Fray, Blad and Ruben arrived on time, with masks in place, to replace an 18-year-old HVAC unit at our residence. They were professional, each knowing what to do, totally prepared. The finished installation looks neat and orderly, all things looking finished. I highly recommend Estes and its professional crews.

Jordan, Brad and Tyrus came to my home on 11/12/2020 to install a ductless heating and air system in my basement. The team was incredibly professional. They arrived within the time frame that they had indicated. They were extremely friendly and informative. The system that I was having installed was explained to me in-depth. The team answered all of my questions and provided helpful information for me to ensure location of the unit was the most optimal. I was updated along the way as they completed the project. They gave me a very accurate estimate of the time required to complete the job and finished within that time frame. Once the work was completed, they cleaned the area in which they had been working. They gave me a detailed explanation on how to use the remote and made suggestions for maitenance, etc. I was extremely impressed with the effort that all three individuals exerted to ensure I had an excellent experience. We have an annual contract for maintenance with Estes, and I have had phenomenal experience with each team member that I have encountered.

I wish that I can give negative review such as -100 stars. I purchased my house on middle of October 2017 and Estes Services installed new HVAC system at my house on end of October 2017 (Paid $18,888.00). And I moved into my house on early November finally. Since I had service contract and warranty on the system w/ Estes, I had no worry on my HVAC system at all. On August 11th, First summer after I moved into my house, Ive notice water spots and cracks on my ceiling. I went up attic; notice condensate were every where under HVAC ducts still dripping under HVAC handler. Called Estes. They came, saying my attic was causing problems and took off. Had hired 3rd HVAC company. Found that my HVAC was not properly installed and leaking. Estess manager came to my house. He finally admit that they made mistake. they will replace with new Ducts and correct the issues yet Estes would not repair the damage done to my house. They insist that touch paint water stains on ceiling will take care of everything and they will do it with their own people. I had to bring other contractors. Damages were bigger than I ever imagined. 1.Mold were growing in my attic and one of bed room. 2. Many of ceiling light fixtures were not working and water were sitting on from wet insulation. 3. Estes installed broken barker in eclectic panel and left burned maker. Since Estes were not fixing any of the damage they created at my house, I had to use my home owner insurance and my own expanse to get rid of mold. My Thanks giving and X-mas holiday were gone. I am still living with paint peeling ceiling and fighting with home owner insurance to help me to paint the ceiling. I informed Estes the damages; emailed to everyone at Estes including Sam Estes (owner of the company). Estess manager, Glyn Strickland promised that he will replace ducts, vent boots and plenum with new, send his electrician to check all wires, issue one year install warranty from the date they came out to repair (12/26/2018), issue one year service contract. So far nothing has been reserved. do not use this company!!!Estes installed new HVAC system on Late October 2017. I moved into my house on early November 2017. It was winter time and I was mainly using heater. When the city inspection person came to my house, there were no condensate on ducts since condensate was creating with AC only. Inspection person passed inspection without realizing the system was licking. On August 11th 2018, I discovered that the HVAC system was licking and not installed correctly.I just reported and verified about Estes claim (about my home owner insurances statement on this situation) to my home owner insurance company. My home owner insurance had no contact with Estes so far. However, I was told that now Estes will have to answer all these expenses to repair damage at my house and the false statement in legal matter.It has been 7 months since I reported this problem to Estes. Estes is dis-earnest and not being responsible on their mistake. I gave them enough time to fix their mistake but instead of fixing their mistake, they are lying now. What they did to my life and my house is not acceptable at all.This people are so wrong!!!After all this, instead of fixing the damage and repair/correct the HVAC system, they decide to lie on public!Do not believe any comment they made - it is lie!!!State Farm never told Estes that it is not their mistake. I verified this with State Farm! Do not believe their lie!!!

Carlos and Geovani install a new HAVAC system at my home in Lawrenceville, two hard working young men. They were polite, and professional. got the job done in time. We would certainly use their services in the future. Thanks to you both.Dorothy

Very good service. Trey Walls was very friendly and explained I’m detail what repairs were needed. I’ll be sure to request him personally for my seasonal maintenance

We had a problem with our HVAC and Estes Services dispatched tech Sean Haynes to our home late in the evening. He took time to explain each step of his system performance check and answered all of our questions professionally. HVAC problem solved!Thanks SeanLenard McLin

Jason is awesome and such a great guy. Jeremy was very professional and efficient and Leverne the comfort specialist was awesome and easy to talk to.

Justin was excellent, courteous and professional. I highly recommend Estes for plumbing service.

Horrible! Reps go to school for 2 years? Well, They came out TWICE! ITS A NEw system by them, 2 YRS.old.. I SAT IN THE COLD FOR ALMOST A MONTH!Then he said I need a new pump. Now over $500! This company is getting Rich!

Weve used Estes for what was, to us, a major project (replacing two HVAC units and all of our duct work) and for something minor (fixing another electricians work).The minor project was great; the electrician was quick and professional, and even though he was missing a part, he came back to finish the job within a few days. The price was reasonable and we were very satisfied. Well definitely contact them for electrical work in the future.The HVAC experience was a bit different, but only because it was a whirlwind of a job due to our situation. Estes came out to repair one of our units and we discovered that one was dead and the other wasnt in good shape, so we suddenly needed two new units and a heap of ductwork replaced. Still, Estes was helpful during the process and got everything installed in one day -- so we averted having to make it through an Atlanta summer without air conditioning -- and any other issues that arose were handled professionally by Estes. We plan to continue relying on them in the future.

Plumber was at my house for 29 minutes and the bill was $721.($284 was to replace the tank flap piece - a $19 price at Home Depot.)Customer service and work seemed fine but $1442 an hour for labor will keep me away going forward.

I ended up using another HVAC installer. Estes customer service never did call me back. I was told their sales person did not work on weekends and would call me on that Monday. As such they missed out on my sale. I had a new Trane system installed and I am quite satisfied. Poor customer service.

Prompt, honest and professional! Highly recommended!

I had no trouble booking a service call with Estes & the technician Jason was out to our home in less than 24 hours. Jason was prompt, knowledgeable, friendly, and very professional. He followed all CDC-recommended covid protocols despite the unseasonable heat & having to be in the attic, & addressed our issue quickly and thoroughly. My husband & I are signing up for regular maintenance visits to keep everything running smoothly. I highly recommend Estes!

I’ve been an Estes heating and air customer for more than one year now and their techs are good, but what I discovered recently is disappointing. I had an HVAC failure and the problem was pretty easy to diagnose via YouTube. During the diagnosis I learned that I needed a new capacitor. The word makes the part sound fancy, but you can buy them online or in person for $2-$6 each.After purchasing one I realized that I also needed a new fan motor and again it wasn’t all that expensive of a part to buy on my own. I got the parts on-site but decided to have a Estes tech come install them and the service visit wasn’t a bargain, but I knew that going in. He assessed the situation, determined that I diagnosed the problem accurately but ultimately had the wrong capacitor on hand. He said he had one on his truck and could supply it to fix the problem but that the part would cost $250!The tech opened the company catalogue and quoted the price at almost $250. Again, this was the exact part that I bought for $5 the day before. That was quite an eye opener for me and I found it disappointing.People understand that businesses mark things up but that is exorbitant. I declined the part and will go buy it tomorrow to correct the problem for $6. In the meantime I have another night without heat, but that I can live with. Living with the knowledge that I supported Estes greedy effort to take advantage of its customers would be worse than putting on an extra sweater.

It was great dealing with this company. Everyone was professional and punctual and very informative from beginning to end. R. J. & Travaras installed our new unit in record time and did a great job! I had a small problem with the furnace making a loud buzzing noise after they left, so I called and spoke to R.J., who came back and fixed the problem right away. It was a loose filter grid that needed tightening. Alls well now! Happy customer. Thank you!

My service tech Patrick was very courteous and interested in ensuring our satisfaction with our needed repair, especially attentive to the Covid-19 CDC regulation during the visit. I would recommend Patrick to service any perspective clients . Side note: He even killed a large scary spider for us. We joked about it and I assured him his chivalry would be noted. Thank you, Brenda M.

Jordan and Brad installed a new A/C system for us recently. They were professional, arrived promptly and did a great job. Weve used Estes for several years now and have always been pleased.

Absolutely love this company and the service that they provide to our company. With issues we have experienced at our office building and to work with such a knowledgeable tech like “Andy Burch”.I am so happy that I found this company and how hard Andy works with us.

I had a new furnace installed over the summer. When I went to turn it on during the first few cold days of winter it would not start. The two men installing it did not secure the furnace wires to my thermostat.Johnathan who came to fix the wiring was great. However, the initial installation quality is very frustrating.

This is for my Millennial home ownersThe guy who came to my home really didn’t do anything. He basically just came to collect a $59 service fee and pass go. He looked around for a quick minute and proceeded to ask me how I was paying the service fee.So I started asking questions. Because you know, I actually needed work done, my drain was still clogged.He then started talking to my mom about MY house, as if I were not the home owner. After reminding him that I was the home owner, he proceeded to tell me that to snake the line would be “steep” and quoted me $785. In so many words he told me I couldn’t afford it. Wow!I asked him to write the quote along with a few other quotes on an invoice so I could feel like I’m getting something in return, you know?!He went to the car to get the card reader but no invoice. He said he would email it, yet never asked for my email address, but asked for my debit card.I feel ripped off, because it was never his intention to provide me service for whatever reason...

Estes was a pleasure to work with! I was referred to a manager and he immediately responded to my text and we were on the phone in minutes. After that conversation, I was on the phone with a sales rep within a few hours and had a consultation/free quote scheduled for the next morning. They were honest and informative and took the fact that I was open about seeking multiple quotes very well. I had techs out the very next day to install my new unit - all wearing masks, gloves, and booties. The whole process took less than 48 hours which was much appreciated! Reach out to Joel and Justin for great service!

Finished the job on time and everything was done correctly and picked up like they were never there. Our hvac unit was very old, and they were able to get it working like brand new again! High recommend!!

Everything went great!

Estes services are always dependable, professional, and they get the work done right. Our technician yesterday, Tyrus, was great.

Tried to charge $90 to change a filterAfter paying for monthly serviceSave your self the hassle

Christian, RJ & Patrick did a really fantastic job with our ductwork modifications to improve air flow and cutting a new register in our floor. Of course, I was apprehensive about anyone cutting a hole into our 100-year-old heart of pine floors but they were extremely patient, addressed my concerns, helped find an appropriate location and made it look really good. Thank you!!

Carmen was so helpful to me today! She was very knowledgeable and professional. She gave me great advice as well as, followed up with even more information regarding my needs.Thank you Carmen and keep up the great work!

Christian, Jarred W. & Bryon were out team of great men that installed our new Heating & Air Condition System. Loved the Service, they arrived at the time we were scheduled and everyone knew their job and completed in a timely manner even when the rain came they continued to get the job done. I would recommend this team to anyone needing service.

Installers were on time...I had a problem with the system initially but Cody came right out and fixed it!

Weve used Estes almost 30 years. We like that they carry quality products and that their staff is well-trained. Carlos and Giovanni did the hard part and got our A/C up and running. Stephen and Jacob did the diagnostics and got our new equipment ordered. Stephen came out Thursday, Jacob Friday and Carlos and Giovanni Monday, so you have to give them credit for fast work and investing in inventory.

Trey from Estes has been great both times he has been out and offers honest advice. We decided on a replacement, Trey scheduled Justin to come out the next day to quote on new system. Again Justin was on time and I feel gave an honest evaluation of what we require and quoted without trying to upsell or pressure for a sale. Outstanding customer service from Trey and Justin

Marcus and Andrew were great. They were professional and explained the process of correcting our air flow issue. Thank you

Trey Walls provided outstanding service today. A previous technician had believed we needed a new control board. Trey was able to diagnose it as a much simpler fix, without the need for expensive parts. I was impressed by his professionalism and service

Tavares and RJ (might be JR..I think I got his name wrong (sorry)) they are AMAZING!!! They came and installed our new heating system after going 2 yrs without heat thanks to our sorry excuse of a slumlord. I truly appreciate them for EVERYTHING they’ve done today getting us a warm house again!!!! I can’t thank you guys enough!!!!!!

The representatives of Estes Services are always several cuts above in customer orientation. Matthew Davis and Brandon R did a bang up job on our AC duct work. The sales person, Justin Hancock is first rate. Does not spend the customer’s money freely.

I had Estes replace a water heater at my rental unit. They installed a faulty unit. We called 5 months later to say the unit was no longer working. The first guy to come out said there was nothing wrong with the unit. Then it still wasnt working and we had to get someone else out who said there was a faulty part. Ive had to call back 10 times at least to get this issue taken care of and its still not taken care of and theres still no hot water at the apartment. This is completely unacceptable.

I purchased and had installed a new Carrier HVAC system on November 30. It failed to heat when I turned it on a week after installment. I requested help because my wife and I (both over 75 years of age) were cold and because of COVID-19 we did not want to risk having to look for accommodations elsewhere at such a late hour. Thankfully, Estes Services sent Sean Haynes, Service Technician to our rescue. He quickly diagnosed the problem, however, he did not have the needed part, an inducer motor, on his truck. He offered to purchase, with his own funds aspace heater for us to use until he could return with the part. He promised he would do all he could the following day to get the part and install it the next day. Thankfully he was able to do it and provided us heat that day. Sean practiced all COVID protocols while in our home. He was very professional and cordial and I give him a 10+ on a 10-point scale for he is truly an asset for his employer. Thank you Sean. Joseph and Ruby

I would like to compliment the team of Mitchell and David of Estes. Both guys were simply GREAT!!!!!!! Both were very personable and professional while repairing the line for my air conditioner. Mitchell was very knowledgeable about the problem I had and David told me about a leak that I had coming through the floor from my washer. David then helped me send a video to my plumber so he could see what the problem was. Mitchell explained, in detail, what my problem was and how they were going to fix it. Both guys extremely friendly and very nice. These are the kind of people that will make Estes a leader in the HVAC industry for years to come. Thank you so much Mitchell and David.James Carroll

They were friendly, prompt and very professional. Nick came out to assess the unit and when he determined it couldnt be repaired Marcus & Andrew came out the very next day to install and new one. They were ALL amazing! I cant say enough good things about this company. Will definitely recommend and use again! Thanks Estes!

Marcus and Corvarius were as professional as possible. They were fast,courteous,clean,through,informative, and left the area better than they found it. Job well done and up to COVID-19 standards.

Just had Estes Heating & Air Conditioning diagnose and repair our condo’s A/C System. Communication from the company and all the technicians was excellent. Marcus and Andrew were the technicians who installed all the necessary new components. They were punctual, professional, and took all the necessary COVID-19 safety precautions. Very satisfied and highly recommend this company!

I finally decided to buying a new HVAC unit from Estes before my old unit stops working. The process starting from the sales person Laverne to the installers,Jordan and Brad, was a breeze! Jordan and Brad were punctual and worked expeditiously. They also cleaned up the area pretty well. I certainly do recommend Estes for the heating and AC works.

Sean Haynes was our technician and he was very efficient and polite. Good job, Sean.

I’m impressed with Estes Services! John did great plumbing work in my building and, while here, very agreeably took a look at a small problem in my unit & advised me. Much appreciated!

Tyler and Brandon were the installers. They are excellent. Paid attention to detail and very professional.

Jason was efficient, professional. and did a quality job. He came within the time frame that he gave us (2 minutes early) and was very responsive of my request. I appreciated his comments on how to keep the system cleaner. Cant wait to see him for the next checkup.

Estes HVAC services is the only company I trust with my HVAC needs.

We love Estes and used them to purchase and install a new Carrier 16 Seer Heat Pump. We have 3 years of service visits. We get a postcard each time. The customer service employees are courteous and take care of any questions and book appointments convenient for us. The technician, Paul, is our favorite. He comes to service our HVAC, and is very professional. We have saved so much money on our power bill too!

Just had Estes Heating and Air install a new furnace for us this past Friday, April 24, 2020. Marty and Colt were fantastic, courteous and diligent in getting this big job done. They worked at it non-stop from around 10 in the a.m. to about 4 p.m. I trust Estes and appreciate their trained HVAC employees !!! ( Great office staff also ! )

The technician tried to pressure us into a contract for a service warranty. He even suggested that we needed a new unit (which turned out not to be true after we received a second opinion). It turns out that they wanted to overcharge us (3x going rate). To top it all off, the technician lied about the trip fee!! We ended up using a different company.

What wonderful service from Estes, as always! Paul was incredibly professional when he inspected our furnaces and recommended we replace them due to their age and safety risks. He was very sincere and thorough during his time with the inspection.Leverne was able to come over to our home the very next day and provide us with an estimate. Since we had to replace both units, he was able to provide us with a fair discount. He, too, was very professional and friendly and gave us his own recommendations on which furnaces to purchase for our home.Dakota and the team arrived promptly and replaced both units with ease and care. The team showed us the ins and outs of the systems, replaced our filters, and ran the units to ensure they operated safely and effectively before they departed.We will continue to use Estes for many more years to come. Thanks, Estes team!

Tech was very professional. Didn’t mind me looking over his shoulder and explained all he was doing. Knew his stuff. Taught me some things I didn’t know about how my homes hvac was set up, both good and bad. Very efficient. Went through my repair/warranty/service contract options to get the best value.Would definitely recommend.

I have used Estes a number of times. They are reliable and have very good communication skills. José is the best; quickly identifies the problem and fixes it a very reasonable amount of time. This should be everyone’s go-to HVAC company.

Jason was awesome! He is very knowledgeable and took the time to help me understand how to most efficiently use and maintain our HVAC system. He was extremely professional, personable and courteous. He made the service call a genuinely pleasant experience. Thank you Jason and Estes for continuing to provide such excellent service!