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Superior Auto Center
36 Massachusetts Ave, Arlington, MA 02474, United States
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Ma
Review №1

Hooked me up with a Diagnostic test to verify the issues I had going on with my vehicle...

Ch
Review №2

I cannot say enough good things about them. This was my fist visit. Everyone was professional, understanding and overall nice. I highly recommend them. Extremely reasonable!

Da
Review №3

Great people that really care about your safety and doing what is right to keep your family safe. I strongly recommend Frank and his team for quality work at a fair price.

Ja
Review №4

I needed a tire change and figured I would change out all 4. Nick did the service for me, and the owner was around checking everything out to make sure everything was going well.It was a very clean and professional environment, the service was done very well and in prompt time.My ride is way smoother and quieter now. I couldn’t be happier with the service and value I received. Would 100% recommend!

Ca
Review №5

I was referred here by my favorite local gas station owner; my air conditioning system has been acting up. I called in the morning, dropped my car off 45 minutes later, and had it back a few hours later, for a very reasonable cost. Service was both efficient and friendly, and Ill definitely go back should I have future mechanic needs.

Om
Review №6

Best place ever ! Anmary help me alot! she got such a great personality! Ill come back for sure 😃😃

Cy
Review №7

This place has never done us wrong! They are competent, knowledgeable, friendly and cost conscious. We go to them for all of our vehicles, and send others there as well.

Ja
Review №8

Great location, wonderful staff... Ann Marie is incredible!

Ke
Review №9

STAY AWAY!Huge part $ markup, questionable work, and Nickle and Dime central.Let me start by saying I was refereed here by a friend who has his work done here and always gets a good deal because he knows an owner. I made an assumption that his relationship with the owner would at least keep me from getting totally screwed on the work that was done. After I saw the bill I was shocked. I told my friend and he said he would talk to the owner about it. Unfortunately the owners response was that my 2007 Pontiac Grand Prix was not easy to work on and he thought the price was fair. The following is a breakdown of the bill based on the work done. You be the judge if you think it sounds fair.4 New Brake Rotors: $330. (Local Auto store price:$150, and no, they did not install high end or gold plated rotors on my car)Brake Cleaner/Degreaser: $4.73 (You can get a full can of the stuff for this price or less, this is one example of the nickle and dime job)Labor 1 hour ($97.59): One of the few reasonable estimates/charges I found on the bill. Although the cost may seem high the national average in 2009 that mechanics made was about $45 so I dont believe this charge to be outrageous.6 Spark Plugs: $80 (Local Auto store price:$42 prices on spark plugs range so the actual spark plugs they installed could have actually cost less)Labor 2 hours: This labor charge is ridiculous. Search for an image of a 2007 Grand Prix engine. You will find the 6 plugs are nicely aligned and couldnt be in a more accessible location. 2 hours to change 6 spark plugs tells me they dont know what they are doing. Or this is another excessive charge.AC Expansion Valve: $88 (Local Auto store price:$44-68 depending on brand)R134A refrigerant: $46 (Not sure how much of a mark up this is but based on the other prices Im guessing its over 100%)Labor: 1.9 hours: This was for: AC system test heating and air conditioning, diagnose/test includes: partial charge, pressure and leak diagnosis. Expansion valve replacement. Recover, evacuate and recharge system.Oil Change: $35. This is where the questionable work comes into play. It is clearly itemized in the bill that with the oil change they set tire presure(yes pressure is misspell on the bill) right when I left the auto shop I checked my tire pressure and got 29,32,36,36. Maybe they started with the rear tires, got distracted and forgot to do the front tires? I dont know but I do know that there is something stated on the bill that I was charged for and it wasnt done.Shop Supplies: $14.20 (Here is another nickle and dime example. There is a separate line item already for a few sprays of brake cleaner/degreaser already. What am I actually getting as the customer from these charges?)Tire Rotation: $35 (Here we go again with the nickle and dime. Remember when the rotors were replaced and you had to take the tires off to do that? At Superior Auto Center you pay $35 for them to roll each tire about 5 feet and replace it in a different location. But after all the car is hard to work on and the price is fair.Summery of work that was done: New rotors, new spark plugs, AC work as stated above, tire rotation, oil change, and inspection sticker for a grand total of: $1,226. If you think this is fair then by all means check this place out. I know I will NOT be going back here nor recommend this place to anyone.

ma
Review №10

Great service

Information
6 Photos
10 Comments
4.7 Rating
  • Address:36 Massachusetts Ave, Arlington, MA 02474, United States
  • Site:https://www.facebook.com/pages/Superior-Auto-Center/120819677946246
  • Phone:+1 781-646-3660
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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