user
Merry Minstrel LLC
700 S Hawthorne Ave #107, Apopka, FL 32703, United States
Appearance

Comments
As
Review №1

First off renting a bounce house for a birthday can be really stressful especially since you worry if it will arrive on time for your party !Michelle was very professional and exceeded my expectations as far being prompt on time of delivery and pick up . The quality of the bounce house was amazing . Perfect for our toy story theme . I was hesitant on renting because of covid however she went over their cleaning process as well and I felt very safe it was very clean.Her staff did a great job on placement of the bounce and securing the device. Look no further . Thank you all and I will be calling for my next event !

Sc
Review №2

With so many choices out there it can be overwhelming to find a bounce house rental company. Luckily we found Michele with Merry Minstrel! She has a great selection of bounce houses, was responsive and extremely professional. Her staff delivered and picked up as promised! Would definitely recommend them!

Ma
Review №3

I have been using Merry Minstrel for over 10 years now. The service is always top notch. From the variety they offer, to the pleasant staff. It is always a great experience.

Pa
Review №4

I highly recommend renting from this company!! I have been renting from different companies for 4 years and this company is the best by far. They have a great selection, top notch customer service and the prices / deals are amazing!! Don’t waste your time shopping around they are the best !!

Br
Review №5

Ordered the Disney Princess 4-in-1 bounce house with water slide. The top was covered so I didn’t have to worry about my daughter being in direct sunlight all day. That was a huge bonus. The staff that delivered was very friendly and set up quickly. They delivered the day before the event so my daughter got some extra time with it. It was a big hit at her birthday party. We loved it and will definitely be ordering from them again!

tr
Review №6

I just want to say thank you so much for helping make my sons 4th bday party amazing!!! The slide was a HUGE hit the kids loved it and played on it from the day it got here til you guys picked it up. The guys who delivered and picked up were awesome very nice and professional and the slide and bounce house were in AMAZING shape we were very impressed with the service and will be using you in the future and referring you to all of our friends. Thank you again.

Al
Review №7

Merry Minstrel came highly recommended from a local Facebook page Im on. After giving them a call to see if a water slide would work in our backyard and sending them pictures we rented the 15ft double water slide for my sons birthday and it was a BLAST. They dropped it off and picked it up on time. Very clean and professional. My kids are already planning our next birthday. lol.Thank you guys again.

Li
Review №8

Love this place! Great customer service an awesome prices! First time renting from them an will be continuing to use them for all our parties from now on. I highly recommend them. :)

Wh
Review №9

From first reaching out toMichele about renting a bounce house for my kiddos, right off the bat she was exceptional! Super nice, friendly and wanting to make sure she could help make my request happen! The awesome deal she had going on was a plus as well and helpful with everything going on! Being that my kids have been stuck with COVID-19 going on and one of them having a birthday this past Thursday it was well needed! Delivery came and the guys were also wonderful and took care of placing it exactly how I wanted it, no questions asked and awesome attitudes! Communication with Michele during the rental was also pleasant and she answered all questions. Lastly, when they came to pick up, the guys (2 different ones) were also very nice and took care of business with a smile and great attitudes. If you are looking for a bounce company that is reliable, personable, friendly and professional... Merry Minstrel LLC is it!! Thank you again Michelle for your awesome deal and service this past weekend!!! My kids enjoyed the bounce house so much!!! And it was a great surprise for them and my bday girl!!! Thank you again!!! Look forward to working with you again!!

Li
Review №10

Super clean bounce houses, slides, etc! Very professional and goes out of their way to make your event amazing.

Tu
Review №11

Merry Minstrel is a leader in our local entertainment industry. Featuring limitless entertainment options, their expansive selection is truly impressive. Working with them is a breeze as Michele and her team are easy to reach and great to talk to! We subcontract them when possible and also provide entertainment for them when we requested. Its been a wonderful partnership and we highly respect and admire their professionalism and talent!!!

Am
Review №12

Update AGAIN 5/6/19 I have the continued pleasure of working with Michele and her company at numerous events AND recommend Merry Minstrel to my clients all the time. Her staff is always courteous and professional, not on their phones! Her equipment is top of the line!Update 6/18/18 I have continued to work with Michele and Merry Minstrel! She and her staff have always been very professional. Her rentals are always clean and extremely well maintained. I maintain Merry Minstrel is a great ‘one stop shopping’ for any event from company and neighborhood parties to birthday and holiday parties!2013: Merry Minstrel is a great resource for everything you might need for an event! From great face painters, bounce houses and slides, to carnival games, to a rock wall and a train kids can ride - they have cotton candy machines, you name it! They are very professional and great to work with. Their people are timely and courteous. One thing that really impresses me is that they clean and maintain their bounce houses and equipment properly - which is really important to this mom! I highly recommend them!

Er
Review №13

Everything was amazing the slide was really big and it made my sons 12th bday amazing the guys that dropped off and picked up the slide has great customer service and where very nice . Will defiantly use them moving forward

ju
Review №14

Wanted to give a good shout out for my inflatable rentals the man practice perfect sanitation with the drop off and gave super instructions and my kids had a wonderful time over the past few days on the waterslide I highly recommend this company

Mo
Review №15

We were extremely impressed by the party rentals that Merry Minstrel provides. They had the most inventory . They walk us through the process and made sure we had everything we needed. Customer service went above and beyond. We ordered a double slide with slip and slide at the end and they came out twice to ensure it was proper and safe for our guests. We absolutely recommend Merry Minstrel!!!

Ha
Review №16

Talk about amazing service ❤️ our original vendor ignored our called until the 11th hour and Michelle responded to our plea within minutes. She was prompt, professional, and willing to help us get our party plans back on track with a moments notice. SO grateful for someone local, responsive, and kind! We definitely know where to bring our business from the start next go around.

Er
Review №17

Rented the princess bounce house combo for my 4 year old daughters birthday. Great prices and very pleasant customer service. They dropped off the bounce house a couple hours before the party and left it a few hours after it ended for more enjoyment. Will definitely use them again in the future if I need any party entertainment.

St
Review №18

I have had the pleasure of working with Michele and Lee for many years now, and every event that they have sent me out on they have tightly organized, very well scheduled, all of their equipment is top notch in quality and cleanliness. All of their entertainment staff are selected carefully, with strict quality and performance standards. You will never be disappointed with an event that is serviced by Merry Minstrels.

Th
Review №19

I have worked with Merry Minstrel for over 16 years and their service and inflatables are the best in Central Florida. I recommend them to all my clients. They work very hard to make your event a success. Their inflatables are always clean and tied down. In this industry we run across a few disgruntled customer who are impossible to please. They bend over backwards to nip any issues or concerns before events start. They are licensed and insured which brings us all peace of mind! Highly recommend!

El
Review №20

Bounce house 4 n 1 arrived early and was picked up a little later than scheduled. Super clean ...Kids had a Blast.. Staff courteous as well as Owner. Would Definitely Book again for Our Next Birthday!

Su
Review №21

Wonderful to work with, professional, a great variety of entertainment to choose from. Rentals are always clean and in tip top shape. I have always had a great experience when working with Michele. Always on time and very reliable!

Ja
Review №22

Great company, professional and organized. This company knows how to throw a party and will help you get 99% of what you need for an event. I would definitely suggest Merry Minstrel to friends, family, peers, and my community!

Fi
Review №23

Great service! Very professional and just a great business experience. Delivery drivers were very nice and all the kids had fun as planned! Thanks again guys! We will be using you again

La
Review №24

AMAZING! Best rental and entertainment company is Orlando by far. Their bounce houses are clean, well kept up, and their staff is professional and courteous. You can’t go wrong by booking them for your event!

La
Review №25

I rented a bounce house and a clown from this company. The bounce house was delivered clean and on time. The face painting was very good and the clown also did really nice balloons as well. I would highly recommend Merry Minstrel for childrens parties. The customer service was very good.

An
Review №26

I will NEVER use this company again and just thought I should warn others about their lack of responsibility and professionalism. On June 15 I rented a double water slide, carnival game station, and was also supposed to get 30 chairs and 5 tables. I had prior communication via text and inquired about the tables/chairs. I was told they were available and THOUGHT they were added to my invoice. My invoice read “decor package: table” which I assumed meant that the chairs and tables came in some sort of bundle deal. That was one of my mistakes... assuming these people would do their job. The day of the delivery, I wasn’t home but my 15 year old nephew was (and only him). I got home 2 hours before my party to set up to NO TABLES OR CHAIRS. When I called to ask, I was told by someone named Melissa that they just “forgot” At this point I was upset but understanding. We are all human! I asked them to drop them off ASAP to which she responded that they couldn’t because THEY RAN OUT OF CHAIRS!!!! Unbelievable. She then tells me that I never paid for chairs. Apparently the line item on the invoice was only for the tables. I was livid. They basically ruined my party and now 2 hours before it I had nowhere to sit my guests. THANK GOD that Vanessa’s Party in Kissimmee saved the day with PLENTY of chairs and tables in stock. This was not my first time renting from Merry Minstrel but it was definitely my last. Oh, and to make the story even better they came 2 hours early to pick up the inflatables claiming that “an older gentleman told them so” when my 15 year old nephew was the only person home when they came to drop them off. I ended up getting a refund for the tables they charged me for thankfully. This company is terrible and doesn’t deserve to ruin anyone else’s parties due to their lack of responsibility. The water slide turned off 3 times during the party because the “wise” installers plugged it and the other inflatable in the same outlet, tripping the breaker repeatedly. They should be very grateful that none of my guests were injured. Thanks for nothing!

Le
Review №27

I have ordered bounce houses and water slides from this company for a number of years. Michele from Merry Minstrel has always gone out of her way to provide great customer service, clean equipment and fun products for my parties. I do recommend this company to anyone looking for good quality, cleanliness and timeliness of delivery.

Fa
Review №28

Great customer service! Michele was friendly and professional. bounce house was on time and clown was very patient. definitely will book through them again!

Su
Review №29

Very professional and reliable company. They have everything you need when it comes to party entertainment.

Al
Review №30

AMAZING SERVICE! Thank you for saving our daughter and her boyfriends surprise graduation/leaving to boot camp party on such short notice after another company dropped the ball the day before! (We had about 60 people) We got the Tiki Island water slide and it was a hit! The 2 young men that delivered the slide were very professional. They call/text when they are on the way to deliver as well as picking up. They bring their own supplies like hoses and extension cords just in case you dont already have them. I will definitely recommend this company to my friends and family anytime!My daughters boyfriend will be back from boot camp in about 12 weeks so we will definitely be using your services from now on, Awesome job!

Re
Review №31

We waited for hours for a response initially regarding the pricing of the bounce house. The pricing was good. It spoke of an additional fee if we are out of the delivery area which we were. The lady then had to check to see if they could deliver to us. You deliver to Saint Cloud...why not another 20 minutes out if we are willing to pay the extra fee. When you finally call back at the last minute you ask if we want to cancel the order we just placed because of rain chances. When we respond you turn around and say you are going to cancel it anyways because its not cost efficient for your company to deliver to one person. I for one will never come to you again. And I want to thank you for waiting until the very last minute to ruin the only thing my niece wanted for her 5th birthday party. Shame on you!

Br
Review №32

Michele at Merry Minstrel offers an incredible array of party services, from bounce houses and inflatable slides, face painting and balloon artistry, to a rock climbing wall, a train kids can ride, cotton candy machines, and much more! Her staff is professional, and dedicated to providing an amazing party for her clients.

Kr
Review №33

Delightfully professional and amazing follow through on all one would need at their party. Even with last minute details and schedule changes, they were more than willing to accommodate us!

Ma
Review №34

As an entertainer I love face painting for Merry Minstrel, Michele always is professional, communicates well and pays attention to details!As a guest at her events, she create the most fantastic parties with such great vibes, music and entertainment!

Mi
Review №35

Michele is an amazing artist and does amazing work. Highly recommended artist and very talented.

Su
Review №36

Very professional and courteous. Merry minstrel aims to please and does so very easily.

ro
Review №37

I have had nothing but professional experiences with the owner of this company. As a full time entertainer i meet a lot of people in tbe business. I highly recommend Merry Minstrel.

Er
Review №38

The experience i had was the worst the owner michellM rented me a waterslide bouncy house for a full day which I Paid $209 the boys came in 4 hours to pick it up I called the owner she said it was for a full day witch is sun rise to sunset which is not 4 hours when u rent a bouncy house its always 24 hours she said i was delusional and that i was drunk mind you i am pregnant and had a bottle water which her staff clearly saw and apologies in her behalf cops were call and and clearly were on my side and she said im Igoing to pick it up wether id like it or not the police completely told her she could be thrown in jail for trespassing she was very unprofessional behavior never again nobody paid $209 for four hours of a rental

St
Review №39

I’ve worked with Michele and team for over 10 years! The personal touch and attention to every order and detail is above and beyond basic customer service!

ta
Review №40

This is a great compan! I would hire them for any event . Very professional and all the bounce houses are very clean.

Co
Review №41

They had quite a strapping young lad working with them. He was strong and legend says he and the infamous Dr. Rush rolled up the vertical rush by themselves.

Cu
Review №42

Dont get nothing from this place what is advertised is not what they bring .!

Information
49 Photos
42 Comments
4.6 Rating
  • Address:700 S Hawthorne Ave #107, Apopka, FL 32703, United States
  • Site:http://www.merryminstrel.net/
  • Phone:+1 407-896-1104
Categories
  • Party equipment rental service
  • Amusement ride supplier
  • Children's party service
  • Entertainer
  • Party planner
  • Singing telegram service
Working hours
  • Monday:8am–8:30pm
  • Tuesday:8am–8:30pm
  • Wednesday:8am–8:30pm
  • Thursday:8am–8:30pm
  • Friday:8am–8:30pm
  • Saturday:8am–8:30pm
  • Sunday:8am–8:30pm
Similar organizations