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Mikes Auto Body
1001 Auto Center Dr, Antioch, CA 94509, United States
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St
Review №1

This vehicle looks like it just came out of the showroom! It’s fantastic and cannot tell it ever was hit!!!! Fabulous refinish!! We thank youSteve and Deb

KA
Review №2

First off let me just say that unfortunately my car was a total loss. But the experience and patients I received from this location was AMAZING. The front desk ladies were more than helpful and Bryan was just professional and provided so much information along the way. I truly thank Bryan for helping me and seeing everything to the end and even though the claims department i was forced to deal with was not helpful. If you ever need a great honest place to help with a damage car this is truly the place to come !!!!

ma
Review №3

They did an amazing job on my car!! Everyone is so nice,professional..I would never go anywhere else!!

Ch
Review №4

My 2018 Hyundai was sent in for repairs to the rear bumper. This shop has a great connection with their customers that I know the painter by his first name after the repairs. Hector the painter perfectly matched the rear bumper and replaced the rear bumper appliqué better than the dealership did originally. My car was also finished in almost no time at all. Anthony also did a great job at keeping me up to speed on the repair. Thanks Mike’s auto body for a job well done!

ke
Review №5

They did amazing job. Super helpful and made sure I got everything I wanted done. Even help me price future things done. Nick always returned my calls and answered my questions. Everyone was super nice. James is the first person I talked to and over looked and help me understand everything they were gonna do and more. Nick kept kept me updated through out the whole progress. I highly recommend them to anyone and I will definitely be going back!

Na
Review №6

I got into a minor fender bender and I travel out of my state with my own vehicle, my insurance recommended Mikes Auto Body and Im glad they did. My vehicle looks, sounds, & performs better I believe after the repairs.My insurance may have dragged their feet a bit, but Mikes certainly didnt. Once they had everything from my insurance, the job was quick and they were all wonderful to work with (even during the lingering COVID pandemic).If I or a family/friend gets into fender bender, I know who Im going to call next time. Thanks for the repairs & a job well done!

Li
Review №7

Just want to say, great overall experience. Amazing customer service, incredible work, and my 2017 Honda Civic was returned back 2 weeks before the actual date they had estimated to be done. I would most definitely recommend Mikes Auto body to family and friends.

Mi
Review №8

Great customer service and awesome repair work. I recieved status updates through the whole process, I didnt even have to return my rental to Enterprise, they took care of it. The work that was done to my car is done really well. You cant even tell anything was done, it blends perfectly. I would definitely use these guys again if needed!

Su
Review №9

Very helpful and friendly staff. Anthony, the estimator, was thorough and knowledgeable. The manager and the 2 ladies up in the front were very nice.

Je
Review №10

I have returned to Mikes Auto Body over and over again through the years for body work when i needed it. I am your customer for life and would recommend you 100%. Thank you for the great service!

Ex
Review №11

Thanks again to James for taking the time needed to complete our 2012 VW Tiguan repairs. We can always count on Mikes Autobody for the best service and outstanding workmanship!! Our car came back to us better than we originally first purchased it!

su
Review №12

Very please from start to finish. Quality work and great customer service!

68
Review №13

Prices are super high. Painters are good at what they do. If your insurance company is paying, go here. If you are paying, keep looking.

Ma
Review №14

Someone ran into the back of me in a parking lot and messed up my back end. Mikes body shop did a fantastic job on fixing my car. You cant even tell it was hit. I would definitely spread the good news about Mikes Body shop.

An
Review №15

They are very good at taking care of your car and returning it clean.

Li
Review №16

Noted comments on CSI CSAA review with our Sincere appreciation to Dawn our first and last intro at Mikes Auto body in Antioch for Collin tow truck driver, Anthony, Auggie and Jeff who all showed true professionalism interest customer support and care we are truly appreciative our MahaloPlentyAloha!

gr
Review №17

The best around !!!All my buddies from high school in the 90s started at the shop and our top notch painters nowadays

He
Review №18

Always quick and easy service when dealing with Mikes Auto Body. My service lights were on because the battery had died while they were doing repairs. The rep hooked up his tablet to my car and cleared all the troubles and I was good to go.

El
Review №19

Love this place, they have always treated me with total respect & honesty, very helpful. I have brought not only my Van with my Ins Farmer, but also my fathers SUV with his Ins. AAA, I trust them with being honest with either prices.

bo
Review №20

My car was delivered on time and in great condition. Ive trusted Mikes Auto Body for 45 years now. Theyve always done a great job on every vehicle Ive ever brought them. While they were working on my car, they kept me informed as to the progress via text. My car suffered body damage in an accident and when I got the car back you could not see a single trace of the damage.

ha
Review №21

Very nice and polite. I have used them in Antioch and Pittsburg, both due to someone hitting my car.They blend in the paint very nicely with the original paint job. Would highly recommend them.

Ly
Review №22

Very efficient in handling the repairs and very personable customer service.

T'
Review №23

The ladies upfront were really nice, the gentleman who did my estimate was very thorough, and they had great quality service

To
Review №24

James thoroughly explained what needed to be done. The estimate was complete and thorough. Body work/pain turned out great and the car was done a day early.

Di
Review №25

They helped me with no problem and were very fast and did a awesome job 😊

Br
Review №26

Everything was performed as promised . The detailing of my truck was a nice touch . Bravo

Ju
Review №27

WHOLE team, from Nick to cashiers. was courteous and clear in communication. Exceptional customer service from Nick. Car looked great, they even have my car a wash after the repairs. Highly recommend!!!

Mi
Review №28

Customer service was very nice. They always found me pretty quick. With a last name like mine I tend to get lost in the system. Had that problem.all my life. But, at Mikes Auto Body they found me pretty quick. They called me with up dates on my car & they notified the insurance company I was going through so, I really didnt have to do anything. Which was great. I would definitely recommend Mikes Auto Body to anyone looking to get their car done. People are nice & their work is flawless. I have had work done to another car of mine a while back. They did a perfect job on it too.

Am
Review №29

I had to come here after I was hit by someone running a red light. James and staff made the process so easy. I felt comfortable leaving my suv with them. It was ready when James said and looked amazing. I believe Justin was the one who worked on my vehicle? Great job guys and gals you just got a customer for life.

Je
Review №30

Good job repair a hit and run for our Mercedes Benz, it looks really good, they change the door, the color exact match, and fix the bumper

lu
Review №31

My vehicle was delayed multiple times, however, when I finally got the vehicle it was really well done.

Ge
Review №32

Took my car here twice and twice they did a good job.. James really stepped up to the plate promise made, promise kept. I got my car back earlier than expected.. Car looks like it never been got in the accident.. Definitely a place to take your car for accident repair.

An
Review №33

Customer service was great everyone was nice. Anthony was great he always gave us an update on what was happening. My car was returned the day they said it would. Very professional over all...

M.
Review №34

After i dropped of my vehicle I didnt hear from them for 5 days until I called them. By that point they had already disassembled my car. When I asked to take it to another place they said I would have to pay for them to out it back together even though I never agreed on the work they had done or where planning to do. They didnt fix 90% of what needed to be repaired even after I said I would pay out of pocket. It took 3 weeks to do a weeks worth of work and the whole time Im paying out of pocket for a rental car. ($800 in total). Then after I get my car I noticed that two of the charms from my key ring where gone. So I called and inquired about it. Well that was a week ago and they still havent got back to me. They basically stole my sons key charm he gave me. Plus I have to take my car somewhere else now to get it fully repaired. Mikes, you suck!

Gl
Review №35

Work was done in a timely manner. Anthony was great with keeping me updated with the progress. Overall excellent in customer service

J
Review №36

When my insurance company asked what business I preferred to take my van to, I did not hestiate to ask for Mikes. Im a repeat customer.

Rh
Review №37

James was awesome! He was professional, communicated well and just over all great customer service! I will definitely use Mike’s Auto Body again if the need arises for the reason above and for their quality of their work, value, professionalism and punctuality.Thanks!

Pe
Review №38

Excellent Workmanship!! I Would Recommend Mikes Auto Body To Any One Thats Looking For Quality Work And Hospitality.

Je
Review №39

Twice now Mikes has come to my rescue. Professional, curtious and quality work that they stand behind.Thx again!

Ke
Review №40

I will never take another car here again, my car been there for almost two months now, paying with cash not insurance, and everytime I talk to them on the phone theres a new problem going on with my car, I was told last week that my car would be finished by the end of this week I had to call them to get the bad news that my car wont be finished until the middle of next week now, if you want to be played with come here, they will milk your pockets for everything you have and more and they dont care about whats going on with you. I need my car to make money with, not one time have they said anything about getting me a rental as if its my fault that they cant get my car done in a timely manner, poor management and customer service skills.

Ja
Review №41

I took my car in for an estimate they said it was too old they didnt want to work on it. It was not a satisfactory experience I do not recommend them.

pa
Review №42

They did a great job on my car.Always taky cars to Mike

Je
Review №43

Very good

Ch
Review №44

I was very satisfied with the repair process, from estimate, intake of my vehicle, communicating a estimated delivery date, to pick up of my vehicle. Very good customer service,. Thank you!

Ke
Review №45

Great customer service, approachable, delivered the final product a day earlier than expected. Only reason 4 stars instead of 5 was the lack of quality inspection on their part after the car came back from the windshield installer, as that group of people left tools and trash on the right front passenger seat and drivers floor. Went back in to share with my estimator and Mike (owner) overheard and personally came up and apologized. Our estimator was very apologetic and gave us a Starbucks card and offer to have the vehicle detailed within 30 days. Great customer service and looking forward to the detail job.

K
Review №46

Very professional, resonable and kind people

Ms
Review №47

Super helpful and pleasant. Saved me a ton of headaches. 😎

st
Review №48

The work is good, the shop is clean. Problem is, I dropped my car off on Monday, it wasnt torn down and inspected until Thursday. That increases the rental costs to the insurance company. The woman at the desk said they have more cars than they can handle. Then why take in more cars?

Ba
Review №49

Great for insurance jobs for anything but a classic? Kinda sad they dont do classics!

Ar
Review №50

Had to take my car here (one of the choices with my insurance) after being in a minor accident, and needed repairs. Great service, updated me on the status via call and text often. Car came out good as new, and earlier than expected. Did have to go back a couple of times for some minor issues that were fixed within 15 minutes. Was just inconvenient having to go back twice. But still overall, great place, and would take my car again if it ever needs repairs in the future.

Jo
Review №51

I live this place very professional I will continue giving them my business

Ta
Review №52

Great work

Jo
Review №53

Over promised under delivered completion date is always being pushed back between the tech Edwin and manager Jim. They werent in the same page. Follow through is always lacking and go figure initial estimate to actual cost is astronomically different. Thankfully its a one time experience.

Ke
Review №54

Good job

Ri
Review №55

Giving them a five star review, I am so happy that they fixed my car back to normal thank you everybody for doing such a great job I forgot the name of my estimator but hes such a nice person accommodates me and my boyfriend Professionally!

Ra
Review №56

Frame replacement

pe
Review №57

I love it the Mikes pizza good and delicious pizzas.🍕🍕

Ma
Review №58

They took good care of my car

Ak
Review №59

OUTSTANDING facility for service repair! Water wall is pristine.

Ha
Review №60

Never called back after repair was done trunk slightly miss aligned.

Ji
Review №61

I cannot say anything about their repair skills, because they didnt repair my car... they totaled it. No, its not that they personally totaled it, its that told my insurance company it was a total loss. My complaint is that they are so in bed with the insurance companies that they literally have the names of six or seven of the big auto insurers names plastered all over their front windows, letters about a foot high - in GOLD. All of the awards on the walls come from insurance companies. But I am not blameless; I took it their because my insurance company told me to. Doh!

Gl
Review №62

Very nice people

Mi
Review №63

Fast and friendly service with people who explained all every step of the way.

Sa
Review №64

Here at mikes auto bodyTheir willing to take care of you even if your insurance doesnt

Sy
Review №65

Clean n fast

Hu
Review №66

When my son got his car back the hood was way off alignment and theres no way to fix it other than take it all apart and do it right but we will see what happens ... But make sure you check your car good before you drive away ..👎

vi
Review №67

Do not take your car here. They are dishonest. Mechanical work shoddy. Body work sucks.

an
Review №68

Professional, excellent service

Ca
Review №69

Took our truck in on to put in new bumper on Monday July 30th. Didnt hear from them till friday Aug. 3rd, to tell us they needed authorization from ins. for more damaged under the bumper. Ok did it take them 5 days to take the bumper off?. If they werent going to work on the truck till the end of week why ask for it on Monday. Now today Wednesday the 8th theyre calling letting us know the truck wont be ready till mayb Weds the15th. Waiting for parts. 17 DAYS TO REPLACE THE D..M BUMPER. NEVER AGAIN WILL WE USE THEIR SERVICES.

La
Review №70

Do great work

Jo
Review №71

Excellent repair service. Ran into one (1) rude person at the front desk though. Everyone one else is quite courteous.

94
Review №72

Reputable shop. Plenty of parking and night drop available

Li
Review №73

Always been fair. Done good work.

Ch
Review №74

Nice and friendly... They did a hell of a job on my car.

Pa
Review №75

I gave them my car to find, the back bumper and the front to bumper. they broke my car even more and drove it 35 miles in 1 week. I have a damaged drive side door, the buttons are gone. and it has a accident on the passenger side going all the way to back tire. I called him as soon as I got my car back. I told him I am coming this happened to my car while it was with you, i got there I 5 mins after talking to him. when I got to the shop, he was gone.

sa
Review №76

Great fast service!!! Good communication!

Da
Review №77

Never work with Dave in total loss. He will lie to the insurance and to you over the phone

do
Review №78

Friendly and professional. Job was done in a timely fashion

Wa
Review №79

No problems at all. Car was ready early and my guy RAY ASEVEDO kept me in the loop!

De
Review №80

The bosses, parts, and the techs are very friendly and knowledgeable.

Gr
Review №81

Came in to get an estimate. After waiting 20 minutes for an estimate, I went back in and asked how much longer. She said just a minute. Waited around 10 more minutes and decided they dont need my business. First and very last time going to Mikes Autobody.

Ma
Review №82

I dont think anyone wants to go here its way to unprofessional, way to slow and the guy smelt like be needs to take a shower now and then but mostly NOW

Ca
Review №83

The estimater was not good some asin lady

Ro
Review №84

Sucks they took there time they moved us from one place to the next Very disrespectful of the situation before we were able to empty our vehicle after it was totaled they had the Van already parted out and someone had stolen the battery when asked questions like can you open the band so I can get my belongings out I was told you were on your own crawl back there if you have to but I have other things to do by one of their employees it took him over a week to total or vehicle its just plain BS in very unprofessional.

Sh
Review №85

We will see...

Jo
Review №86

Not helpful

Ed
Review №87

They are amazing

Er
Review №88

Employees not very nice

Dr
Review №89

Great free quotes!

fa
Review №90

Bad customer serviceParked my car for 8 days just to give me estimate 👎🏻

A&
Review №91

Good customer service

Da
Review №92

Great job as ALWAYS

Lu
Review №93

Always kept me informed.

ja
Review №94

Great work. Professionalism. Great customer service!

Be
Review №95

I never went to this place, sorry if there is someone who is passing me by, thank you

Information
14 Photos
95 Comments
3.9 Rating
  • Address:1001 Auto Center Dr, Antioch, CA 94509, United States
  • Site:http://mikesautobody.com/body-shop/antioch-auto-body-shop/
  • Phone:+1 925-755-1739
Categories
  • Auto body shop
  • Auto repair shop
  • Car repair and maintenance
  • Mechanic
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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