Joe showed up on time and did an outstanding, detailed checkup and cleaning of our heating and cooling system on our house.

Greg (after hours tech) was very helpful and nice.

Friendly staff! They were a great help!

They came out the same week we called, showed up on time, fixed our ac in a short amount of time, and the repair was much cheaper than we expected. Repairman was friendly, knowledgeable, and made sure to wear a mask when interacting with us.

Great company. You will not be disappointed.

Whether you are residential commercial or industrial this is a great team to work with . they care about their customers for the long term, and represent and install good equipment because of it. I would trust them with my moms Furnace. or my businesses HVAC.

Knowledgeable service guy but $165 for a travel fee + 1 hour labor to tell me to ask my neighbors how they fixed their HVAC issues just isnt acceptable when the issue wasnt resolved and no actual work was done.

Weve had Robertson Morrison assist us with our heating and cooling needs for years now. Theyve always shown a strong commitment to us as a customer and demonstrated top notch expertise.Twice in the past ten years weve had sudden failures of our air conditioning unit on a rental property that we own and Robertson Morrison was out within 24 hours to replace the unit. Both times they responded immediately and solved the issue with minimal involvement from us.On our own home theyve been out multiple times to diagnose airflow issues that leave areas of the house colder than wed like. In these cases theyve demonstrated vast knowledge for heating and cooling and helped us balance the temperatures to our comfort level.Recently we had a zoning system installed by them which has not only made our house more comfortable, but installation was quick and easy. Their professional team showed up on time, installed the system quickly and then spent ample time teaching us how to use the new thermostat and walk us through how the system works.Highly recommended.

Robertson Morrison did the original installation on my HVAC system several years ago. Since then they have done every bit of service in a timely, professional manner. They have bailed me out of more than one emergency situation and I will continue to turn them whenever I have any needs for HVAC service, repair or replacement.

New furnace and AC install. Very professional, left everything clean, answered all my questions.

Quick to get a technician out. Randy was very nice and helpful.

Terrible customer service. Spoke to Kathy who was very unprofessional and rude. Would not use them again.

Excellent job, skilled work. Robertson-Morrison offered us good selection of options, then crew made a clean, crisp installation (home furnace, A/C, and water heater). Updated and cleaned up old plumbing close by, as well.

I cant say enough good things about Dan and Bob from RobMor! They are customer oriented, professional, do what they say they will do, and conscientious when working inside and outside your home. I highly recommend Robertson Morrison; they are the A team for HVAC in Ann Arbor and the surrounding areas! :)

I found Robertson Morrison Inc via Aprilaires website and had never heard of them before. After going there for a simple part for my humidifier I was blown away at the customer service. I did not catch the womans name who help me but everyone in the office seemed to be very cheerful and happy like she was. She showed me that the instructions were on the back of the box for installation even with out me asking. Although I hope I never have any issues in the future with my HVAC system, if I do I will definitely be calling them.

In the beginning the agreed price was 89$ for diagnosis. After work finished, the price changed to ~134$. ~40 gas and travel fee. this is technically a hidden price. and I found there is other review arguing the unreasonable travel fee as well.

Robertson Morrison installed a new HVAC unit in my place in 2013. I have just found out that they installed the drain pipe incorrectly, causing it to leak into my downstairs neighbors unit. They also left a broken T junction on the master drain pipe, which would allow water from upstairs to leak into mine.Needless to say I wont be asking for work from RM again.

Great family oriented company, incredibly thorough and professional

Great service, timely and professional. Will call them again.

Working for them

It was okay.