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Indoor Comfort Heating & Cooling
416 W Huron St, Ann Arbor, MI 48103, United States
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Gr
Review №1

Indoor comfort replaced a 31 yo furnace and 27 yo AC unit. They were on time and on task until the job was finished. Install is neat, and they cleaned up well before they left. I have worked with this company for 31 years. They always have done a good job. I highly recommend them.

El
Review №2

Towards end of June, Indoor Comfort repaired my AC after trying multiple other companies. This was during a busy AC season. Interior identified that the issue was missing caps (and not anything wrong with AC) and also created vacuum to get non-coolant stuff out and fill with coolant. Sounds easy, but wasnt as tried working with multiple other companies. IF you can get an appointment (as they are busy) with them, work with them.

Sa
Review №3

Indoor comfort installed my furnace and ac. They did a very high quality, solid, clean, professional work. Installers were very knowledgable and answered all my questions. Salesperson explained everything and was very helpful. I highly recommend them for furnace/ac installation.

Se
Review №4

Very professional, timely and knowledgeable technician. Great service!

Di
Review №5

Excellent customer service by ALL staff! Competitive charges. Very prompt service. Have worked with Kenny Y. as my technician for 2 yrs- he’s kind, informative, & a great person to have in your home. Fan of their annual service plan.

Ri
Review №6

Came on time as scheduled, worked professionally, and took pictures of ductwork they encountered that will need repair soon.Great work!

Pa
Review №7

I have been a customer for about 20 years and have always gotten good service from them. In the past I used to love to make maintenance appointments just to talk to Buzz, who has subsequently retired. For many years my favorite tech Greg, came to the house on a yearly basis but I am told that he too has retired this past year. I miss him.This weekend I noticed a reduction in the heat output of my furnace and called for assistance. The call was answered by Kenny and he helped me over the phone. As it turns out my filter was filthy. Kenny was personable and helpful. I would highly recommend this company.

Be
Review №8

Ive had Indoor Comfort do an inspection in the past and this time, I had a great experience with Tom and Nate coming out to remove and install a new furnace. They arrived very timely, worked efficiently and did a great job overall. I would recommend them to anyone with furnace questions.

Da
Review №9

The workers were very courteous and professional, keeping the workspace clean, taking their shoes off and using drop cloths, despite having been told they dont need to. Went above and beyond in terms of installing the AC ducts flush against ribbed house siding.

Do
Review №10

Cory and the rest of the staff did a great job installing a new furnace, A/C, thermostat and humidifier. They were very professional and polite and careful about carpeting, etc., explained thoroughly and cleaned up everything before leaving. Easy to work with - whole experience was great!

Pa
Review №11

Tom, Nate, and Scott are to be commended for their very professional approach to all aspects of the installation of our furnace and air conditioner. Their customer interface was outstanding ensuring that the customer understood system function and features. Clean up was excellent.John Berry

Be
Review №12

Have used Indoor Comfort several times and have been happy each time. Very friendly on the phone when booking and in person when completing the job. They were on time, personable and professional. Have been happy with the quality of work as well. Will continue to use them for our HVAC needs.

Ka
Review №13

Mike and Mindy came out to do a cleaning and cleaning nape took of our 1993 furnace. They were very friendly, professional, and informative! Had wonderful covid precautions. Molly in the office was wonderful too! We will definitely be using them for duct work and all our heating and cooling needs moving forward 😀

Jo
Review №14

Indoor Comfort is a top-notch contractor and service provider. Over the last 10 years they have installed a new boiler for our hot water heating system, an all new, whole-house AC system, and replaced the old hot water heater in our 35-year old house. We couldnt be happier with their installation crews: polite, efficient professionals and the work starts and finishes when scheduled. Theyve recommended good equipment. We bid our work and they are usually in the mid-range of quotes, and the quality of work and customer service are well worth it. We also have them maintain our systems, and the work is just as professional.

Ab
Review №15

Kenny from Indoor Comfort was very professional, clearly describing what he was doing as part of annual AC maintenance. We have always had a good experience with them. I highly recommend their services for AC and HVAC maintenance and new installation.

Da
Review №16

I had a 24 year old 80% efficient gas furnace with a cracked heat exchanger. Indoor Comfort removed the old furnace and replaced it with a 96% Bryant furnace. They also removed my 24 year old air conditioner which will be replaced with a new Bryant unit in the spring. The workmanship on the furnace installation was excellent. It looks very nice and works very well. I would highly recommend Indoor Comfort if you have heating and air conditioning needs.David Jorgensen

Ma
Review №17

This is the second time weve used Indoor Comfort for our heating and cooling needs. On both occasions, they have scheduled appointments very quickly, shown up on time, and completed the work as requested. Everyone from office staff to service techs are friendly and professional. This is a quality company and we recommend them highly.

An
Review №18

Service man arrived promptly when scheduled and performed maintenance work on my 20 year old furnace. He also provided a detailed evaluation of the current performance and answered all of the many questions I had. Im very pleased with the service provided.

Hi
Review №19

We have used Indoor Comfort for over 20 years at two different homes that we have owned. Their service people are terrific- knowledgable, courteous and great at problem solving. We couldnt be happier to have their name in our rolodex of tradespeople that we trust and value.

Sa
Review №20

Jimmy was great! Fast and efficient service. Will be using this company if I have any needs in the future.

Di
Review №21

Dustin is professional and answered my questions completely. Their pricing is a little more reasonable than others Ive dealt with. For a previous A/C installation the crew was on time and finished on time and no problems. For servicing the same. Friendly and competent.

Er
Review №22

Tom and his crew finished the install of a new AC unit with plenty of time before the summer heat. They were courteous, clean and efficient; and took the time to make sure I was completely satisfied.

Cr
Review №23

Tom and the crew did a great job installing our new furnace. Ive used Indoor Comfort for many years and they never fail to impress.

Jo
Review №24

Great service as I have learned to expect from Indoor Comfort.

M
Review №25

We have been using Indoor Comfort Heating & Cooling for over a decade without any problems or concerns. They are always responsive to our calls, extremely professional and always courteous. Kenny came out this morning for an annual check of our system. He could not have been more timely, efficient and professional leaving no trace behind that he had ever even been here. He also followed current COVID protocol. We could not be happier with Indoor Comfort Heating & Cooling and their employees.

Sr
Review №26

We love working with Indoor Comfort! They are always very professional, prompt, and you can tell that they love what they do! I highly recommend this company!

Ci
Review №27

Very personable and friendly. I appreciate getting the same technician each time so a relationship can develop and they get to know my units. I appreciated the call beforehand letting me know he was on his way. Just a great experience all the way around.

St
Review №28

Had issues with our furnace possibly short cycling last winter. Contacted Indoor Comfort and scheduled an appointment for a furnace checkup and to dig into our issue. Scheduled online, IC confirmed when our tech, Kenny Young, was on his way. Kenny arrived and listened to our description of our problem and proceeded with the checkup and diag of our issue. He explained what he was finding and how they related to our issue and how fix it. He did a thorough inspection and repair, giving us tips to optimize our furnaces performance. Highly recommend ICHC and Kenny Young. Thank you for your service!

Sa
Review №29

Everyone at Indoor Comfort is highly professional, and they do great work. The company treats employees very well, and it shows in their attitude on the phone, and on site. Have recommended the company to my friends.

Li
Review №30

I have had an annual maintenance contract with Indoor Comfort for about 10 years and I continue to be impressed with their high quality work and professionalism. They dont hesitate to answer any questions I might have and are willing to work with me. Every tech that has come to the house has been friendly and knowledgeable. Kenny came for my latest service and was fantastic. Thank you!

Do
Review №31

Indoor Comfort talented Techs Tom & Nate replaced our 26 year old furnace that Mike inspected. I was totally impressed with their expertise & efficiency . I recommend them totally.

Ar
Review №32

Very thorough and helpful. Experience shows. Last repair tech wasnt sure what was going on. Will use again and recommend.

Su
Review №33

We love Indoor Comfort. Its a local family-owned business. They are close-by, honest, and do good quality work. We are on a contract with them, and they contact us to arrange appointments for maintenance of both our furnace and AC. When our ancient furnace died they were here quickly to install a new one. They take good care of us!

Br
Review №34

The service was great and follow up even better.

Cy
Review №35

We have used Indoor Comfort for years. They are knowledgeable, professional, friendly, and reliable. I recommend them highly!

Ca
Review №36

Kenny did a great job, servicing our furnace and hopefully fixing our generator. Thank you. Thank you.

Kr
Review №37

Indoor Comfort, they were very professional and easy to talk with. They explained everything to me. I would highly recommend them.

Jo
Review №38

Quick job, no complaints, system works well

Bo
Review №39

Greg of indoor comfort and heating is a consummate professional. Not only did he do all of the work I had expected to be done, and more, but he explained everything to me in a way that I fully understood what he was doing, why he was doing it, and what I would need to do in order to make sure my air conditioning continue to run in top order. It is a pleasure to do business with a company that has such fine technicians working for it. I feel entirely confident recommending indoor comfort heating and cooling to any of my friends.

Cl
Review №40

We switched our HCAC business to Indoor Comfort about 5 years ago and have been very satisfied in all ways with their service including a recent furnace maintenance call.

El
Review №41

Indoor Comfort installed a high-efficiency furnace in my residence in January 2018 -- I have never considered re-visiting who should manage the maintenance of that furnace and also my A/C unit that was installed by another firm. I am grateful to Greg who was most recently to my residence ... thoroughly assessed and cleaned *both* units ... offered tips and was just generally, neighborly and of good cheer. What professionalism! Alas that we cant shake hands anymore, as was done among my dads generation when a job was done right. I know it was. Thank you!

Sa
Review №42

Very satisfied. Dustin showed up right on time and did a thorough and professional job with our annual HVAC maintenance. Reasonable cost and no push to sell us a replacement for our 26-year old system even though we’re due.

Pe
Review №43

As usual the tech from indoor comfort was personable, on time and efficient. We were having our roof replaced the day Mike came and he stopped and touched base with the roofers allowing everyone to get there work done without any hassles. Also, the office called and gave us a heads up that Mike was on his way. Once again we are VERY PLEASED with the indoor comfort tech and the company overall.

Le
Review №44

Kenny checked out our water heater and cleaned a corroded element. Excellent, timely help. Were very pleased.

El
Review №45

Everyone is professional and friendly. They were extremely respectful of my home during the install. They didnt mess around with the pricing and were up front about the pros and cons of different systems. They have been out to my home during emergencies after hours and gave me advice on how to troubleshoot on my own. Would recommend to anyone and everyone.

De
Review №46

They came at the specified time and finished the work at the time they gave us. They were friendly and informative. They cleaned up afterwards.

Mo
Review №47

We just had a new furnace, AC, and water heater installed by Indoor Comfort. Cory and Nate were both very professional and kind. The work was well done and the team was quick and efficient. The service was great and we look forward to seeing the Indoor Comfort team again for our annual maintenance!

Li
Review №48

For about a week, I’d been having scratching and banging in my furnace pipes. Finally called on a Sunday. Greg came out. He was absolutely fantastic. I bought my house and moved in July 2018. Apparently the previous owners either installed the furnace themselves or had someone else do it who was not proficient in heating/cooling. It was a scab job. Greg made some corrections and thoroughly explained everything so I could understand it. So appreciate Greg’s expertise and attention to detail. He is extremely dedicated to doing things the right way. Will be contacting this company in the future for regular maintenance of air conditioner, furnace & generator. Thank you so much

Da
Review №49

Ken explained the problem, showed a phone video of the fault, led us through our options regarding warrant repair versus replacement. Indoor Comfort does the regular maintenance on the system and is responsive and responsible. They are well established and well regarded for a reason.

Mi
Review №50

Great Company to deal with as well as great technicians, very helpful and very patient.

ja
Review №51

Very Professional. We have used them before and will again!

Jo
Review №52

Great service. Got a call when Kenny was on his way. Very professional. Showed up on time. Informed me of the service he performed, what he found, etc. I plan on having them back in the spring to perform PM on my AC unit.

Pa
Review №53

Great job, on time, customer focused

Sh
Review №54

Mike was wonderful; he answered all my crazy questions and efficiently performed the seasonal maintenance on my HVAC system. Indoor Comfort has a very professional, prompt and courteous team. They are my go-to company for all things HVAC!

Ja
Review №55

I cannot recommend Indoor Comfort enough. Everyone there has been very helpful, even from the first phone contact.I needed my furnace & a/c replaced, and they completed it in one day!Dustin was very professional, and walked me through everything I needed to know.Sean and Austin were the team who did my work, and I am very happy. They put drop-cloths down and made a path to not stain my (white) carpet, and made me feel secure. They were very friendly, efficient, and Im glad they performed my work.

Ke
Review №56

Always on call. Id trust no one else.

Ni
Review №57

ICHC has been servicing our home for almost ten years and I couldnt be happier. They respond quickly, explain clearly what any concerns may be, and offer friendly and professional service year after year. I recommend them wholeheartedly.

B
Review №58

Company management is committed to keeping people safe during this pandemic. Workers wear masks and gloves, practice social distancing, and are very respectful of clients and their homes. Installation is efficient, workers clean up any leftover debris, and homeowners are given instructions for whatever equipment is installed. Most importantly, both management and workers are friendly towards clients. It is a pleasure to do business with all these people.

De
Review №59

Tom and Nate finished installing our new furnace and AC earlier today. They came on the date scheduled five weeks earlier, arrived on time, cleaned up and were gone by 4:30 the first day and finished today at 1:00 pm. The entire process, from quote to installation, was exceptional. I would recommend Indoor Comfort and Greg, Tom and Nate to anybody.

Ja
Review №60

Not the first time Ive used Indoor Comfort and wont be the last. They are thoroughly professional and finished the work early. Great to work with.

Je
Review №61

Highly skilled, prompt professionals. We use them exclusively.

An
Review №62

We have been a customer of Indoor Comfort for 20 years and have participated in their maintenance plan program for 15 years. The service HVAC service people are wonderful. A great shout out to Kenny, HVAC representative, who just checked out our A/C for the upcoming season. He is very nice and professional; offered great suggestions. Please send Kenny back to our house in the future! Thank you!

Ro
Review №63

One of the best customer service experience Ive ever had. The techs are particularly professional and obviously well trained. Ive used Indoor Comfort for several years now and have never been disappointed. They found a crack in my firebox shortly after and thankful I asked them to replace my furnace and AC. I have been totally pleased. If you want exceptional service and personable technicians Indoor Comfort is the company you should choose.

Sh
Review №64

Came out and fixed my furnace issue and got me on a regular service plan so I dont have the issues in the future.

Be
Review №65

Have used them several times and they are always extremely professional and easy to work with. Highly recommend.

Jo
Review №66

We have the bi yearly health check for our HVAC unit. We had Greg come out last week to check out our AC unit and found some setup issues with the unit (not installed by Indoor). He was able to fix it and show me what to look for etc. Happy with the service.Had Cory over for install of dryer booster fan. Did a great job with install and very friendly.

Be
Review №67

I appreciate Greg, he is very knowledgeable. He has been our technition for years. It is nice to have someone who is familiar with our system. Great guy, he was working outside in the pouring rain.

Fr
Review №68

I called at 9am and they were able to arrange an appointment within 2 hours, sent a skilled repair person and fixed everything within 3 hours of the problem arising. Great job.

Te
Review №69

The guys were courteous, professional, neat and on time. Very good overall experience.

Br
Review №70

Kenny and Jimmy were awesome! Communication was pretty much spot on on from Indoor Comfort for when they were coming (I actually I got a call that they could fit us in earlier than the original time frame) The parts that were needed were picked up quickly and the job was done soon after. These gentlemen were very polite and considerate! I highly recommend this company!

Pa
Review №71

Tom was great to work with and did a great job installing our new furnace, I am very happy with the quality of his workmanship. Both Tom and Dom were professional and very respectful. Thank you Both!

Ma
Review №72

Indoor Comfort has serviced both our furnace and a/c units since installation about 2 years ago. They are great and we have been very happy with the work they do. Today 6/17/19 we had Greg M. Orian(? Not sure of spelling) come out to service the a/c unit and we were super impressed. He was very, very thorough and he explained a lot and gave great tips. He is one of the main reasons we will not hesitate to recommend Indoor Comfort. We cant say enough good about this company and Greg who went above and beyond. Thank you.

Ra
Review №73

Absolutely amazing experience from Indoor Comfort. We had a whole home humidifier installed, and everything from the initial quote to the actual installation was professional and awesome. Super reasonably priced and great customer service. The guys who installed our humidifier took the time to explain everything and even went above and beyond to answer an unrelated question about our gas fireplace. They also put down cloths on our floors so that they wouldnt get dirty while they were walking in and out! I would recommend them to anyone!

Pe
Review №74

Kenny was kind and professional. Wore his Covid mask and gave me a debrief on the system that was thoughtful. Thank you!

Pa
Review №75

Fast and courteous service!!! I called 6 furnace repair businesses. Indoor Comfort Heating and Cooling is the only place that actually had a person answer the phone!!Scheduling was fast and easy.Our technician, Kenny, was prompt, professional and extremely helpful.

Mi
Review №76

Great group. Top notch service!

Ja
Review №77

Greg was exceptionally knowledgeable about what was wrong with the furnace, how to repair it and then getting it done. He took the time explain what was happening and how he had repaired it. He did a great job and i have the highest regard for his expertise!

Th
Review №78

Ive been using Indoor Comfort for several years. I switched from a larger company who sent different techs each time so no continuity of service. Indoor Comfort is smaller and more personal. I get the same great techs each time and if any new problems with my hvac pop up there right on top of it. Highly recommend this company.

Ju
Review №79

Indoor Comfort is the absolute best. They are reliable, trustworthy, friendly and very competent. This year, Kenny performed the annual maintenance on my furnace and AC. Just the best in all aspects! Thank you again for great service.

Ja
Review №80

Great customer service friendly did a wonderful job on my air conditioning unit would recommend them to anyone

Ja
Review №81

We have had an exceptional experience through the entire process of working with Indoor Comfort. We have a 23 year old furnace and A/C unit and were debating on replacing or keeping the current system until it failed. We had 7 different companies evaluate our current system and provide estimates for replacement. We decided to purchase a new furnace and A/C unit after having Greg (and 6 others) evaluate our current system and estimate replacement costs. Greg gave us two quotes for different systems (one Goodman and one Bryant). Compared to the other companys quotes, Indoor Comforts Goodman system was on the lower end while the Bryant was toward the higher end. It was still several thousand dollars cheaper than the highest quote and was similar in price to a quote for the same system from a different company. We chose to purchase the Bryant furnace and A/C through Indoor Comfort partly because of their professionalism and courtesy, partly because of their reviews and reputation and partly because they have the longest labor warranty we found.On installation day, the installation team was also very professional. They updated me along the installation process and were happy to accommodate my 3 year old son requesting to watch them for much of the day, asking countless questions. After they were finished they walked me through everything that they had done and educated me about the system.Everyone from Indoor Comfort that I spoke with from day one has been professional, courteous, and prompt. I definitely will recommend them!UPDATE: Weve had our furnace and A/C system for 1.5 years and have had a couple different technicians come out for cleaning and inspection that is included in the initial install price. The furnace and A/C are running great and I continue to be impressed by each technicians professionalism. Thank you Kenny!

jo
Review №82

The installation and workings of my Bryant furnace and air conditioning system went like clockwork. They removed all my old equipment and always left them premises very neat. Corey and his crew were extremely professional. When the work was complete, they cleaned up, including vacuuming the neighboring floor and rugs. Corey walked me through my new Evolution system more than once, making sure that I had the online resources identified and showed me how to control the system over my phone. I had never heard of Indoor Comfort until I saw how highly rated they were on Angies List, so I had them come out for a quote. I would highly recommend Indoor Comfort and this crew, in particular, to do any work inside/outside my house.

Bo
Review №83

Great people who know their craft. On time and very courteous.

Co
Review №84

Very good work, timely and professional.

Li
Review №85

Our experience with Indoor Comfort was stellar from beginning (assessment of our needs) to end of project. We were informed of what we needed clearly and without any attempt to build a bigger bill. We felt secure, well informed, and the team was efficient and worked long into the night to be sure the job was done and done correctly. We were incredibly impressed with the work ethic and outcome; which has in fact lowered our heating and cooling bills already! We recommend Indoor Comfort without any reservations or hesitation. They are the people to use if you need work done. We are a thoroughly pleased family and we thank them for their straightforward and honest hard work.

ra
Review №86

Excellent and professional service! Got an appointment the same day we called and fixed within hours. Jimmy explained everything thoroughly, great communication from what service would be performed to what the charges would be. 100% satisfaction! Thank you! Well be sure to send others your way.

An
Review №87

Just a quick note to say how wonderful the new technician Kenny was just now. Prompt arrival, extremely courteous and helpful -- yet another fine addition to the superb staff at Indoor Comfort! Highly recommended without any reservations.

Ly
Review №88

Indoor Comfort is the best heating and cooling business i town. Dustin is excellent, hardworking and honest. I would recommend both the company and Dustin. I have lived in A2 30 years...you cant go wrong with Indoor Comfort.

Co
Review №89

Kenny was very nice and helpfully explained every step of his work.

Ro
Review №90

This company is highly professional and provided me with fantastic service. Greg was very pleasant and I enjoyed talking to him as he fixed my furnace. He came early, figured out the problem, ordered a part, drove out to get it and installed it all within the same day and with exceptional speed. I will be using Indoor Comfort from now on and I am very happy to have come across them.

Ed
Review №91

Family has been or should I say had done business with Indoor for almost 70 years, 3 generations. Who ever runs this company is whats wrong with America. People dont care as in the past. Shows why things are not made in the USA and cant be maintained by basic dont want to work people. Never got a call back from May 27th with no heat. Call today to ask why and person on phone was a complete unprofessional worthless bag of bones. Thanks to Steve, the owner of R.G. Wahl-Roehm, he was over the next day when I called. Very professional and now has my families business along with their extended families business for our services.

Ra
Review №92

Weve used Indoor Comfort several times. Our neighbors across the street suggested Indoor Comfort to us. Indoor Comfort serviced our ancient (but still functioning) boiler at least twice, our basement AC/Heater twice, and just now just worked on our attic air handler in the middle of a very hot day. They explain everything and weve been satisfied with their service.

P
Review №93

So pleased with the company. We had a significant HVAC job and they did it all, on time, reasonably priced and superb quality. We won’t be using any other HVAC company going forward. Perfect 5 stars, easily.

Fi
Review №94

Owners are incredibly nice and workers are all very competent, efficient, and friendly. I highly recommend this business for any heating and cooling problems. 10/10

El
Review №95

Dustin was efficient an polite. He called before arriving. He showed me two filters that needed replacement on my system and upon my request, quoted the prices. He promptly installed them when I requested that this be done. Thanks you, Dustin!

Su
Review №96

Kenny was friendly and efficient and answered my questions. I am happy to feel secure with my furnace for the coming winter. :-)

Mi
Review №97

Great, honest, quick, and efficient service!

Jo
Review №98

Sean arrived exactly when I expected him (9 am), installed the furnace and a new thermostat, showed me the work and explained it. I paid him and he left. No messing around--he knew exactly what was doing. Very professional, very courteous, and didnt even have to be asked to watch for my cat trying to escape. I have found this to be true of all Indoor Comforts employees.

Jo
Review №99

Always does a professional job on our HVAC equipments for almost two decades now.

Ba
Review №100

We were in a pinch and this was the 4th place my wife called and they were able to accommodate us at the last minute. From the dispatcher to the gentleman who came out to help us (Greg), the entire experience was relatively painless given the pain of your furnace suddenly going out! (especially when you just bought the house!)We would use Indoor Comfort again without hesitation.

Information
48 Photos
100 Comments
4.9 Rating
  • Address:416 W Huron St, Ann Arbor, MI 48103, United States
  • Site:http://www.indoorcomfort.net/
  • Phone:+1 734-665-9860
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Furnace repair service
  • Heating contractor
Working hours
  • Monday:8am–4:30pm
  • Tuesday:8am–4:30pm
  • Wednesday:8am–4:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–4:30pm
  • Sunday:8am–4:30pm
Offerings
  • Repair services:Yes
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