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Sand Lake Automotive
1307 E 74th Ave, Anchorage, AK 99518, United States
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Ro
Review №1

Sand Lake Auto was referred to me by my Pastor. I respect his advice and recommendations in regards to many things, Im thankful that he recommended Sand Lake Auto because they have been what I have been looking for in regards to keeping my cars in top condition. They have always been up front, in other words, straight forward, honest about my vehicles. They sometimes offer suggestions on how to approach the repair of the vehicles to my benefit, when time and expense was a major factor. Their technicians are skilled and knowledgeable. The overall team is courteous, professional, warm and friendly. I highly recommend them.

Ch
Review №2

Every other place I called gave me an estimate for work they ASSUMED I needed. Sand Lake took the time to ask specific questions about what I needed and the issues I was experiencing. They got me in the next day, diagnosed, and fixed my car more quickly than I could have expected. Their prices are par for the industry but the amount of care they took with me and my car is unsurpassed. I wont go anywhere else after this experience. Thank you Sand Lake Auto!

Mi
Review №3

Used to work for sandlake , and honestly Ive never had respect for a employer like I have for tim, having said that I have never see a shop that is so honest and upfront with how everything is handled for customers. Being mechanically inclined and a mechanic , I will never let a shop other then sandlake touch my cars and trucks EVER. If you want real repairs , and honest diagnostic services ..please look no further then tim and sandlake automotive

Jo
Review №4

These guys are good at fixing most anything and Ive used then at least 12 years and several different makes of vehicles

Li
Review №5

Great and timely customer service. They are fair in their pricing and in assessing what needs to get done and what can wait. They are always patient with my questions and making sure I understand what is going on with my car.Highly recommend.

De
Review №6

Best place in Anchorage. No BS and professionals that guarantee their work. In the past 10 years, i took my Jeep (Once) to another shop and that will NEVER happen again.

Me
Review №7

Great customer service! I feel that they are honest and upfront about any costs. I wont take my cars to anyone else!

Kr
Review №8

The heater in our Grand Cherokee was only delivering heat to the passenger side of the vehicle. Took it to the dealer and they said we needed a new heater core. If the heater core was blocked, there wouldnt have been heat to either side. So, that didnt make sense. And they wanted $2000 to fix what wasnt broke.We got a tip from a friend to try Sand Lake Automotive. One visit later, everything was fixed for a price that was 90% less than what the dealer asked. And.... the heater core was fine.

Da
Review №9

As always Tim and crew go above and beyond to take care of my classic Charger. Honest service at fair prices.

Ju
Review №10

Great people! Personable, professional, knowledgeable. Definitely taking my cars here from now on!

Vi
Review №11

Awesome and very competent service. Repair costs are less than I anticipated. Staff is friendly and helpful. I highly recommend this business!

Ja
Review №12

I went in for an oil change and tire rotation and I was in and out in an hour and 10 minutes. Great service.

Da
Review №13

Not only was everyone truly friendly and helpful, they got my truck in and out in record time!

He
Review №14

Excellent service. Had to have my car towed in after hours. They were very helpful and friendly, the estimate was accurate, the prices were very reasonable, they fixed everything and had me back on the road very quickly. They made everything as painless as possible including helping me find a good tow company.I hope I dont have to go back too soon because car problems are never fun, but Im taking my car problems here from now on.

Ma
Review №15

My heater stopped working in my Ford Fiesta I took it to a shop I will not name and they did a diagnostic test and said it was just my cabin air filter, I had it replaced at this un-named shop and they charged me $170, four days later my heater stopped working again.. I was mad, I looked around and did some research to find a car shop I can trust and Sand lake Automotive was the placed a called And from the first call I knew I could trust these folks. Honest people and fair pricing, they had my car in and out the shop in one day, I had my blower motor replaced here. A week later I got a follow up call asking how my heater is working. It was very awesome they follow up with their customers, shows they really care. 5stars, if I have any car repairs in the future I know I will be back.

Na
Review №16

My wipers quit working after the rain and freeze. They fixed her up and was ready to take on the Alaskan elements. Thanks sand lake auto

Pa
Review №17

Thought I needed a new clutch throwout bearing but after 10 minutes, the mechanic Adam said the fork just needed a little grease. NO CHARGE!!! Wow, what a great shop. Thanks to Alex, Denise and the rest of the crew for getting me in to get it checked out. Very honest and friendly.

An
Review №18

Thank you to Tim and his team for looking my 2005 Toyota Camry over twice at my request before I drove from AK to WA this month. Driving an older car on the ALCAN knowing there are two pricey repairs in its future was my concern. As a customer of Sand Lake Auto for the past 8 years, having them give me a thumbs up for the drive was comforting. Theyve always provided me with a frank assessment of my cars condition, the need for any repair, and an estimate to consider. After the recent long trip, my car continues to run like a champ. Thank you, Sand Lake Auto, for all youve done for me and continue to do for your customers. My only hope now is to find as good and honest an auto repair company here in WA.

ro
Review №19

Great Advice! Saving me thousands pointing out how I could fix issues on my own and why certain maintenance was not required, that the Dealership had recommended. Hard to find shops with that integrity, I will be back!!

Sh
Review №20

Hands down one of the best shops in town !! I always have great experiences at Sand Lake Auto and refer all my friends and co-workers there, and everyone loves their fast, honest service and good prices. They stand behind their work and are fantastic, trustworthy and completely reliable. Their 5 star review rating is well earned and says it all. Keep up the great work and thanks for everything you do !!!

Dy
Review №21

The staff there are very helpful and have good communication skills made me feel very comfortable

Tr
Review №22

My husband and I have taken all our vehicles to Sand Lake Automotive over the past 10 years. They do not disappoint. The service is excellent, and the quality of work they do is amazing. They always make sure we are happy and that we know exactly what they have done with our vehicles. Military discounts are available and the price is worth every penny to know that our cars are well taken care of.

Mi
Review №23

Very impressed with whole experience. Friendly, knowledgeable and helpful employees. They had to rebuild the top end of my motor. They had it done in 2 days which was great. Ill be bringing the rest of our company trucks there in the future when they need work done.

He
Review №24

Best place to take your vehicle friendly honest and professional

Pa
Review №25

I couldn’t ask for a better place to take my vehicles! Every time I bring it in they fix it without any questions. They keep in constant communication with me with on what is wrong and tells me what it’s going to cost to fix it. I have taken my vehicles other places but the customer services are not genuine like this place! They make you feel like family! Thank you guys for fixing my truck again and again!

As
Review №26

I took my jeep Cherokee here to have the engine completely reinstalled due to the engine being placed in wrong before. They were able to fix everything in three days and now my jeep is running amazing!! It feels like a new jeep. Not to mention the staff are very friendly and caring for not only their customers but the vehicles as well. Proof of that came to me when they washed all my windows from the oil that had sprayed when my engine was a wreck. Thank you sand lake automotive I will always go to you guys.

Sa
Review №27

These guys are the best. I have not found a quality auto shop like this in over 3 states. Id higly recommend going to them as they are quick, great prices and wonderful customer service!

Ja
Review №28

Fast thorough work at a price thats fair! I trust them and have recommended them for all your shop needs including buyers inspection! For apx$165 Youll get a real peace of mind I sure did and so did the last guy I referred to them.

Co
Review №29

The staff was helpful and when they couldnt figure out the problem they refered me to a good shop that helped alot

Ch
Review №30

Great service, great family atmosphere!

Ta
Review №31

Sand lake automotive is a reliable company who are honest and trustworthy.

Ha
Review №32

The family there always takes care of my family. I wont take my car to any other place now that Ive found Sand Lake Automotive.

Mi
Review №33

They work on our company trucks and my personal vehicles as well good customer service.

Ki
Review №34

Everyone makes mistakes. They made one, owned up to it, and fixed it. They value their work and their customers, I value their service. Honest company!

Il
Review №35

Great staff and good prices.

Da
Review №36

Over priced

Ro
Review №37

Great service and prices.

Ta
Review №38

They stripped the bolts on my lug nuts and then refused to fix it after it was said and done. I had to go to a different mechanic shop to get them fixed.

Jo
Review №39

Perfect place to bring your vehicle.

Da
Review №40

Good prices and on time service

aj
Review №41

Quick, fair prices, recommended by competitors

Kr
Review №42

Had an issue on my car with airbag light staying On , took it to Sandlake Automotive they found problem was broken electrical wire ,Very satisfied customer, would highly recommend

Al
Review №43

Overpriced for hourly rates and tried to charge me more than my boyfriend when he was calling for estimates on the same vehicle.

Ro
Review №44

Good service and honest

Ri
Review №45

Very professional

Si
Review №46

Good deal

DO
Review №47

Alex, Thank you

Information
4 Photos
47 Comments
4.7 Rating
  • Address:1307 E 74th Ave, Anchorage, AK 99518, United States
  • Site:http://www.sandlakeauto.com/
  • Phone:+1 907-349-2141
Categories
  • Air conditioning repair service
  • Car repair and maintenance
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Mechanic
  • Vehicle inspection
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–6pm
  • Sunday:7am–6pm
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