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Rons Auto Repair Center
119 Washington Ave, Ames, IA 50010, United States
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Au
Review №1

Reasonable pricing, quick service, great location, and the staff are friendly and respectful. They have always called before doing any work. Theyve given me straight forward pricing that they stick to. While the vehicle is in theyll look things over and provide suggestions, but not pushy. I have been to several shops in Ames over the last 7 years and Rons Auto has treated me very fair. My opinion is that this is a very professional and trustworthy place to do business.

Sh
Review №2

Fast friendly service. Loved that I could view my inspection info with pictures right on my phone. Very helpful!

Mi
Review №3

We were 3 hours from home and the engine light started flashing. We had the pleasure of meeting Richard. He was honest, kind and very professional.He felt it was in our best interest to get the nearest dealership instead because of the cars warranty coverage. I found his honesty refreshing putting what’s best for the customer before his pocketbook. Thank you Richard

Mo
Review №4

Helped me with getting the door open to put gas in my car when others places were trying to make me wait at least a week for an appointment, and then fixed the problem all together. Wonderful service and super nice people. Im going to go to them first from now on

Je
Review №5

Incompetent mechanics, flat out lied about the repairs needed, broke TPMS sensor put on non OEM parts that the computer couldnt recognize. Had to go down to the Toyota dealership to get my own parts that actually worked, and then go to another shop to get the TPMS reprogrammed, waste of time. Richard actually told me to come back in a couple days to get it refixed because they were swamped, told him that perhaps he should get yesterdays work done before he worried about todays work had to take my lawn chair and sit outside the front door and demand that they fix what they screwed up and still couldnt get that done. Never again and Ill go so far as to dissuade anybody getting auto repairs down there.

Ak
Review №6

I took Ron’s Servce back in 2009-2011 and he is an excellent person to work with. Back in those days they were located near hyvee on Lincoln. I actually searched them there on google map to write this review and noticed that they had moved. Recognized by two photos one with his wife with dog and the other of their team where Ron is standing with!His quality as person is excellent and he is an honest person who will take you under the vehicle to show the problem and never upsales or overcharges. I regret not having people like him. Now a days everyone is just trying to rip you off when you take your vehicle for any repairs. Ron is an ethical mechanic/ technician and he will charge you for the repairs but not a single penny more and will explain every penny spent on your repairs. I truly appreciate his patience with me and also accommodating my request for payment as per my ability and in installments without charging any additional charges.I will strongly recommend him over any other for the quality of service and character and attitude Ron brings to help.I truly enjoyed coffee at shop while you explained me things in my car for which I knew nothing about. Thanks Ron! 👍👍👍👍👍

jc
Review №7

Fair prices, fast service, will definitely use them again.

am
Review №8

Richard and Lisa were very helpful. They were able to get my car in quickly. When it had to stay longer than expected they helped arrange alternative transportation. Ive had no problems with the car since it was a return to me. The clutch was replaced and axle seals fixed as well. I recommend their services.

Er
Review №9

Quick service and always does a great job. Id highly recommend them.

Ro
Review №10

My son had his alternator go out. We read the reviews about there work. But when my son got there they said they were to busy. His car wouldnt start. Somehow they had a cancelation. Long ofnthe short. They did a great job. Got him on the road Friday afternoon, at a reasonable price. Thanks to Steve for getting my son in.

Co
Review №11

When I first moved to Ames, a coworker immediately told me that Ron’s was the only place they trusted with their vehicle. In 5 years I’ve never had anything but outstanding service. They are extremely honest and reliable. I took my vehicle in for a travel check for an upcoming trip and they were up front and told me that it didn’t need any repairs and I was good to go. Plus, the PDF they send you of every step of your service or repair is just above and beyond.

Jo
Review №12

Got us in quickly, gave us 2 options for repair and followed up with a text to make sure the repairs were up to our expectations and working well. Will use them again in the future.

Sc
Review №13

Richard at Ron’s Auto Repair quoted me the best price that I could find, and was able to replace the alternator in my 2006 Honda Ridgeline on short notice. They squeezed me into their daily schedule and had the repair done in a few short hours. The work was completed that day, and they even followed up with me after a few days to be certain that all was working to my satisfaction. I will most definitely be using Ron’s Auto Repair in the future without hesitation. I would highly recommend their work and their excellent and courteous service!

Ja
Review №14

Recently bought a new set of tires for one of our SUVs, and theyre great. Could have saved a few bucks by ordering online and having them shipped to an affiliated shop for mounting. Cheaper, but a lot of moving parts to that scenario. Rons knew what I wanted, and took care of everything. Rons has been taking care of our family cars for about 15-years or more, and among my wife, the kids and me there have been too many to remember. This is what I can say...I dont know if they are the least expensive around for any particular repair, but frankly price is not a determinative factor for me. We started going to Rons, because they supported one of the kids athletic teams, but we continue to use them because they have always done the right job as promised, and on time. And, I have never had to go back multiple times for the same problem. They have always been accommodating when I needed something quick or a ride home. (Keep in mind that COVID is creating all kinds of challenges for small businesses and everyone else.) They have even provided advice about buying a used car, and helped me track down a repair shop in Buffalo I could trust to help one of the kids when they were in college and their car needed some significant work. Theyve worked on all kinds of makes and models for us; big jobs and small, and I can say that Ive always driven away satisfied with the outcome.

Ma
Review №15

Outstanding service !! We recently had a ugly problem with our car and Ron and his mechanics repaired it at a fair price and did a wonderful job getting my car back on the road. You can trust them and know that they will not give you an inflated price. We are lucky to have Rons auto to for all our car oil changes and repairs. Totally trust them 100%.

Sc
Review №16

Always have great service at Ron’s. They do things right the first time and I’ve never had to take a car back after a repair. Friendly staff. Take the time to talk with you and explain things. Kudos to Jason today as he was great! Can usually get my car in within a day and they do the work quickly so can get back on the road. Highly recommended!

No
Review №17

I had used Rons a couple times in the past. The first time everything went well. I thought the price/efficiency was worked out to be a good value.The second time I needed brakes on my kids car. I though the quote was high, but I needed them quickly and the brakes were in bad shape, so I didnt want to drive it far.Went in for brakes on my Ford on the third visit. I told them I needed brakes, but they still charged me $40 to confirm it (something Jiffy Lube checks for free with an oil change). Then, they quoted me almost $500 for rear pads and rotors. A quick call to a competitor confirmed they were $100 too high.I like to support small, local businesses, but I wont pay 25% premium. No complaints about their work, but the $40 price to confirm what I know, and the ridiculous quote that came from it means that I will never go there again.

Mo
Review №18

Been a loyal customer for many years! They are always professional, and they will give me a call if they find anything. Great job!

Sh
Review №19

Contacted Ron’s Auto on Monday, had the car dropped off that night and had it available for pickup by Wednesday. Jason was very helpful and contacting me at any point in the process he felt necessary. Great communication and service done by these folks! Definitely will be returning with any future car issues!

Ha
Review №20

Richard was great! I brought my 2008 Chevy Impala in with some steering issues and he diagnosed the issues and gave me a fair quote. In the end I didnt choose to get the service completed due to the age of the vehicle and Richard was very considerate and even filled up the PS fluid for me to drive it home. I wasnt pressured to get any work done and he didnt try to convince me anything else needed repairs like some shops do. I was very pleased and would recommend this shop

El
Review №21

Great service. Always friendly. Clear explanations of the service my car needs. I take all my vehicles to Rons Auto.

Bo
Review №22

Outstanding excellence and service for over 35 years now! Top Shelf Professionals....they tell it like it is and never try to take advantage of anyone. Always explaining why, what and how, and any possible options.If you want straight answers and no baloney, call Rons in Webster, (Rochester), NY.

Sh
Review №23

Ron’s has always done quality work for me. The employees are very polite and helpful. They are very good with communication. Will definitely use again.

Er
Review №24

Its always a good experience at Rons. When we moved to Ames, it was refreshing to get honest service. After answering all my questions for different repairs, I realized I always agreed with the choices they had already made, and I didnt need to keep double-checking every item and its cost like I had to do at previous places.Theyre still happy to answer any questions, and its nice to be able to relax and know they care about car owners.

Bl
Review №25

Richards team replaced my tires. Fair price and great work. His team communicates well and is easy to reach. Ive used their service regularly for oil changes and maintenance and will continue to do so.

Te
Review №26

I took my car to rons for a tune up before my warranty expired. They discovered my brakes were needing replaced. They also discovered metal shavings in my oil. They called me to tell me that I should talk to the dealer since the car was still under warranty. The dealer is going to replace the motor under warranty. The thoroughness of the mechanics saved me thousands of dollars. Thanks.

Ri
Review №27

Great service and follow up. A year ago, I took my car to another service, for the same brake issue, and they never fixed it. Rons Autosolved the problem and even offered a small discount.

Di
Review №28

The Service I received was fantastic they inspected my whole vehicle and let me know of the things that needed to be done. I like that since my car has 226,000 miles on it it gives me piece of mind that it’s not going to fall apart on me. I recommend Ron’s Auto Repair Center the prices were good and they seem very honest.

El
Review №29

What a great shop! So easy to work with; they towed my car after the transmission went out and let it sit at the shop for a bit while I figured some things out. I am so thankful for the kindness I received and I recommend this shop to EVERYONE!

Jo
Review №30

We’ve been going to Ron’s Auto Repair for over 15 years. We trust their assessments and appreciate their professional, but friendly, way of doing business. We highly recommend their services!

re
Review №31

Just in for a routine inspection/oil change. Fast and efficient. have been going to Rons for years, they are straight shooters and honest. If you are looking at buying a used car, ALWAYS have Rons do the pre-buy check. Saved my son 1000s of dollars when he almost bought a truck from a way less than reputable small dealer. You wont be sorry.

Jo
Review №32

This is the best local mechanic shop I’ve been to. I have put my car in the shop on two different occasions and they got it done on the same day. They are affordable for College students and they do not up charge you.

Ch
Review №33

Rons Auto is the BEST!! They are knowledgeable, fair & courteous. I have been going to Rons for many years & would recommend them without hesitation.

Bo
Review №34

Happy with service last year and very pleased this year. I have two girls at Iowa State with my 2005 suburban. The suburban Heat went out on the coldest day of the year this year. Ron‘s auto called in a tow and then called me two days later to let me know that the part they had put in last year, had malfunctioned and that they have fixed everything at no charge including the tow. I appreciate their honesty and will use their service as long as my girls are at Iowa State. Go Clones!!Boe

Em
Review №35

I was on a trip 120 miles from home when my truck failed to start. I called Ron’s and they really took care of me. They arranged the towing to their shop and took time out of their busy schedule to try and restart my truck. They found a hotel for me, but it wasn’t needed as they were able to get my truck started allowing me to get home. Great Service at a reasonable price.

Li
Review №36

I went to this business because it was so highly rated while being known for honesty and good service, and for the life of me I cannot figure out why! I had such a horrible experience with them, and would rate a 0 if I could. They were great on the phone, but when I walked through the door were rude and can off as if my paying business was bothering them.They are only open during working hours on weekdays, which wouldn’t be a problem except for the fact that I am a working adult. They take in a massive pool of cars in the morning, and do not return them until the end of day despite always stating the possibility of a short return. This is clearly to fix easy problems and have medium to large ones return, thus increasing financial gain. My car had a clear problem, not a maybe or maybe not, but a blaring, anyone-can-see-it-and-hear-it problem. I reluctantly left my car with them at 8am had a friend drive me to work, and when I picked up my car at 3:30pm they said it wasn’t fixed and I would have to come back in a few days! They proceeded to give me a list of small fixes—all expensive—but repeatedly told me after several attempts to voice my concern that the viewed problem didn’t exist and would go away with these treatments. I dont see how an entire car cranking and grinding on the road is a figment of imagination. I returned and gave my car to them for ANOTHER 7 hours, and when I picked it up, the initial problem was WORSE!I drove from their lot to another dealer’s and schedule an appointment for Saturday morning. This dealer had my initial issue diagnosed and fixed at a lower price than Ron’s WHOLE BILL in less than two hours! Its clear that when I walked through the door this service did not see me as a customer who could be of any value, and blew off all forms of good ethics for an easy bill and threw me out the door. I can honestly say I was shocked; I don’t expect to be treated well by mechanics, but Ron’s is a whole new level.

Ma
Review №37

Great staff. Very helpful. Got my car right in. Gave me a ride home while they worked on my vehicle. Sent me updates and photos of what was wrong. Will definitely be going back for any repairs I need.

Ce
Review №38

I was given a snazzy online review of my car with pictures saying I needed about $3000 in total repairs. I am not sure if they have a file of pictures of cracked belts etc they use or what. I took my vehicle somewhere else for a 2nd opinion and have been able to get the necessary repairs done for under $1000. If you go in as a single woman I’m afraid you have $ signs flashing above your head.

Ta
Review №39

Consistently great service! I love their honesty and professionalism. Thank you for taking good care of my car!

Jo
Review №40

Every time I’ve brought my vehicle here they have only temporarily fixed a issue while another has occurred brought my 08 Dodge Grand Caravan in for the ac to be looked at they said it had no leaks. Worked for a day then ran out again on top of that 4 new lights that have never been on came on all at once. Absolutely terrible. Also brought my 07 Durango in to be looked at for oil pressure sensor and now the 4wd service light is on.

Li
Review №41

Very disappointed in this place. My father had called and asked to have my broken AC looked at just to get an estimate of what it would cost to fix it and if it was worth it. They failed to mention over the phone that it would be $160 to check it and waited until after it was already done to let my father know that he has to pay. Pathetic.

Ma
Review №42

The best service ever! We all want professionals to work on our cars, and at Rons Auto Repair you get that and more. I always feel that my car is in the best hands at Rons. He and his staff are professional, courteous, knowledgeable, and thorough. Ron and his crew have taken care of my cars for over thirty years. Ill never go anywhere else.

Le
Review №43

Rons Auto listened to my concerns and made the repairs quickly. Ive trusted Rons Auto with all my familys cars for several years and pleased with their service once again! I wouldnt go anywhere else!

Ca
Review №44

I love Rons Auto Repair. I have gone there for many years. Trust them completely to do an wonderful job at a wonderful price. Everyone should go there and its supporting local business ! +++++ : ) Satisfied customer carol crawford

No
Review №45

Excellent work, finished earlier than I thought. Fantastic customer service as well.

Br
Review №46

Charges a ridiculous amount for labor hours on top of doing a bad job. Got my exhaust leak repaired and they installed my exhaust back wrong. They replaced an ignition coil for a misfire and I now have a check engine light for the same problem less than a week later.

S
Review №47

Helped us quickly and professionally. Thank you so much!

Ki
Review №48

The staff is always friendly. They will not try to sell you things you dont need. Service is done fast with good communication after diagnosis and after repairs are completed.

Do
Review №49

As a woman I dont know alot about cars and what needs to be done. they give me an assessment of what needs to be done and what the cost will be. They make me feel like family and take care of me like family.

Va
Review №50

I was really impressed by the professionalism of this team. They provided a full report with photos on our first visit which was really helpful and they did an excellent job on our car since then. Thanks!!

Lu
Review №51

Very disappointed in my experience. I dropped my vehicle off late Thursday night for an appointment Friday. I received a call around 3pm Friday, they found the issue but it would take a couple of hours to repair and they didn’t have time to complete it. I was told if I left the car with them over the weekend they would start the job Friday afternoon and would finish it Monday. Although inconvenient, I left my car over the weekend.Fast forward to Monday. At 3pm I still had not heard anything. I called and spoke with a woman at the front desk. She stated, “the part just got here, we should be able to get it done tomorrow.” I explained that I don’t live in Ames and I was expecting it to be done today, like I was told on Friday. She then told me Jason would be giving me a call this afternoon to address my concerns........fast forward to Tuesday afternoon. The 1st and only phone call I received about my vehicle repair, stating it was done and I could come and pick it up. I expressed my frustration to the woman that called me, she asked if I would like to speak to the owner.After speaking with him I remain dissatisfied with the service and communication they provided.All he could provide were excuses of why the vehicle wasn’t done by Monday, “that’s how the car repair business goes.” There was no offer to make the situation right or anything.Lastly, there price for repair was more expensive than Carx. I always try to support local businesses. Unfortunately, I won’t be going back to Ron’s Auto Repair Center or recommending it to any family or friends.

Ta
Review №52

I am very appreciative of the staffs help. I know very little about car care And Richards help is most valuable. Also he and Lisa are always friendly and my husband and I trust them completely.

Ma
Review №53

I thought the thoroughness of the evaluation was very satisfactory. I knew there would be a fee for the evaluation, I just wish the amount had been communicated beforehand cause it seemed really high.

Do
Review №54

With us self quarantine they offered the service to pick up my car and return it. I was grateful for that service. They checked evrything I asked and gave me a quote on how much the repair would be. I have a great deal of trust in them.

Ji
Review №55

I drove in from a 5 hour drive to pick up my son from ISU. My car started leaking huge amounts of radiator fluid 2 blocks before the school. I called AAA they recommended Rons auto. I got my car there 1and a half hours before closing time. They took me in right away and repaired the the leak . Great place. Jason and the staff did a great job.

ni
Review №56

Quality work at this repair shop.

Mu
Review №57

As always, service you can trust. Repairs were done in a very timely manner. I like that fact that they text and email photos from the vehicle inspection and clearly explain what items need attention and what can wait. No one likes to spend money on repairs, but with Rons Auto Repair Center, I am always confident that my money is well spent and the job is done correctly!

Ji
Review №58

I trust Ron and his people to give me fair and prompt service each time I bring a car in for service. In my opinion, his maintenance and repair service is the best there is. I have been bringing any one of three cars over a 20 year period in for maintenance at Rons. My daughter also brings her car to Rons. For the last 3 years, her husband does too.

Da
Review №59

I was very impressed with the service I recieved. It was Monday and I needed my van repaired by the week end. I called a competitor I have used consistently, they could not get me in for couple days. I called Rons and they could not get me in for a couple of days, but offered a solution in a loaner car while mine waited to be repaired. Adam then kept me in the loop, with photos and estimated time of repair. My repair man did not care about my problem and usually I wonder when it will be completed or if they have looked at it. RONS took the worry out of getting my vehicle back. I ended up enjoying my granddaughters soccer game in Kansas City. Thanks to RONS my new repair shop.

La
Review №60

I have been taking my vehicles here for years. The service is above and beyond. I trust them to keep my vehicles running properly.

An
Review №61

Walked in; was greeted pleasantly, asked about what I needed, and got right to solutions. The guy was friendly and very helpful. Came outside to look at my tire, laid right down on the ground, and checked it out. I thought it wasnt repairable. He fixed it in literally a matter of few minutes and I was on my way.

Sa
Review №62

Ive been taking my vehicles to Rons Auto for years. Ron and his staff are honest, professional and expert at what they do. Whenever I have a question Ron always knows the answer. Its a great operation!

Da
Review №63

Been going to Rons for a long time, very good mechanics. Had them do pre-purchase checks on several cars for the family, in 2 cases saved us from buying cars that had major issues. Had my sister take her car there, and they solved her issue in no time, and at a fair price. I would certainly recommend them.

Gr
Review №64

This place is a trap. Charges way too much for simple repair jobs. Took my 11 mailbu to get the thermostat valve changed cause it was overheating. 65$ just to find the problem + 250$ in parts and labor + 160$ to flush the coolant system. As a college student with no knowledge of what auto repairs should cost expecting them to give me a fair price. I agreed to the price over the phone but after I look it up online afterwards. Should have only cost no more than 250$ total. What a scam. Do not trust these people to be fair with you. Watch out for added costs.

Tr
Review №65

Fantastic service. They were kind and informative and worked around my budget. Best place Ive been in and out of Ames

Do
Review №66

Ive been going to Rons for over 30 years. Ive always been treated to the best service possible. Ron always takes the time to explain what the problem is, as well as whether or not there are any options available to address it and how critical it is. My most recent visit involved a somewhat major repair. I had purchased an extended warranty when I bought a used truck. Dan took the time to call the warranty in, and getting approval saved me hundreds of $s. I highly recommend Rons to anyone who needs work on their vehicle, no matter how minor or major.

Pa
Review №67

I am a senior and I can speak from years of experience, they are the finest repair maintenance shop that I have ever dealt with! They have kept my aging car in condition and never fail to address my concerns. I would with confidence recommend Rons Auto to anyone.

St
Review №68

I am extremely disappointed, especially after I had such a great first experience four years ago. I asked them if they would look at my car as I thought it was a wheel bearing going out, and they said no problem, just drop it off. I did so and received a call the following day that it would cost $520 to replace the wheel bearing and $208 to get the transmission flushed. Since my dad raised me to be aware and not to let people take advantage of me, I called three other auto repair shops. All three quoted me that the total repair would be roughly $300. $220 less than their quote! I called back saying I would be taking my business somewhere else, they informed me that I would still need to pay the $60 testing fee that they didnt even tell me about initially. I would have been fine paying $10 to $20 to have them tell me whats wrong with my car, but $60 is ridiculous! Especially when they didnt tell me about it the fee in advance and I already knew what was wrong with it. I really was hoping to have a good experience, but this was just really ridiculous and I intend on taking my business elsewhere in the future. Please make improvements in the future as I really was hoping to have a great experience.

Z
Review №69

Friendly owner, professional staff, fast service, reasonable price. Brought my car there for a minor fix and did my oil change/tire rotation all within one hour. Very satisfied with the service. They are not the cheapest in town but you get what you paid for and I will definitely come back.

Jo
Review №70

I was traveling from out of town when my car died in Ames. Ron’s was able to take me first thing in the morning and get me back on the road. Thanks so much!

Da
Review №71

I always receive professional service at Ron’s and they always let me know what is going on with my vehicle. I especially appreciate getting a ride to and from work.

Ti
Review №72

Very courteous and very professional....helped explain everything about what they were doing and kept it appropriately priced...by far the most respectful shop Ive been too and treated my car like it was their own...thank you Rons

Jo
Review №73

After coming home from deployment I had issues with my truck. Timing belt slipped and needed to Paid 7,000 [an arm and a leg] for a new engine that wasnt installed correctly. 12,000 dollars after the fact, my truck is now running normal. My opinion hire a real professional repair service.

Bi
Review №74

This was my first time using Ron’s Auto, and I was very pleased with the service, professionalism, and updates I received. Will definitely bring my vehicle here again for service and maintenance.

Da
Review №75

This business was really good and nice. They listen to everything he had to say. They were really timely about getting back to him and they had ideas on what the problem could be while he was there. Their prices are reasonable and exactly what they said it would be and there were no surprises. They fixed what he asked them to fix and they did exactly what they said they were going to do.

Ri
Review №76

The staff at Ron’s Auto Repair Center quickly diagnose the problem with my son’s car and had it fixed in less than 24 hours. I’ve been looking for someplace to take all of our cars for repair work and finally found it!

Er
Review №77

Good service. Dropped me off and picked me up from work. Gave thorough check on car and presented options but not pushy. Seemed expensive but isnt that always the case?

Je
Review №78

First and foremost - They did an incredible repair and were very thorough and helpful in fixing my car. I would totally come back to this business if I was in the Ames area - the only thing haunting my mind was the last interaction of my experience. I went here because my car was shaking and I didnt know why. They were able to find the problem within an hour as I worked on homework at the nearby Starbucks across the way. They called asking to do a smoke bomb of sorts to find the problem in the tubing, and eventually fixed the car. Now - the car drove more smoothly then I had ever experienced, but it still had very mild shaking. I drove it home - to the next morning finding the the car wouldnt start AT ALL. I called them saying I needed it towed back to the shop, and saying I wasnt looking on spending a dime more on it, mentioning it should have been fixed correctly the first time. They towed it and fixed it. I walked into the shop with the receptionist saying We found the problem, it needed a new part, we should have charged you, just know, we should have charged you, were being nice to you. It was only this comment that really ruined my experience, if youre going to do something free of charge to fix my vehicle correctly, you shouldnt be so timid to let me have it as I walk out with a car that I requested fixing right the first time. I spent a pretty penny.I know this is a minor hiccup, but seem it worth mentioning - I refuse to let the bad receptionist takeaway from the great repair the mechanics in the back did on my car - it drove just like new, it was the smoothest ride Ive ever had, thank you! To the owners who left gracious and helpful emails in my dismay - thank you!

Ma
Review №79

Broke down in Ames, and they did a great job getting my car running again. They were friendly, helpful, and treated me well. All that being said, I hope I never have to use them again, but if I ever do break down in Ames, theyre the first ones Ill call.

Bo
Review №80

I go to Rons because I want it done right the first time and I only want what I need. I remember taking my car in thinking I needed 4 disc brakes. Ron replaced 2 brakes and told me I had another year left on the other set. The shop is honest and transparent. As far as price goes, I know that Ron does not use cheap parts, he uses high quality materials so they last longer. Bottom line is, I trust them to do the best job they can and to do the right thing.

Br
Review №81

They got me in quick and were very fast however they tried to take me for a ride on the prices for work. Charged me $30 to look at my pulleys and quoted me $500 for a tension pulley. Will not be returning.

Ro
Review №82

Changed my oil. They looked over the whole car. Great phone app that explains the car inspection with pictures. Person at counter took the time to explain what they had found or didnt find.

Kr
Review №83

Rons is the only place in Ames I take my car, always work to squeeze into their schedules. Ive never have to take my car back for a second visit like a lot places do that just seem to fix things off the list the computer tells them to do. They seem to always be honest with me & tell me upfront whats wrong. Even one time told me that my might still be covered by warranty & suggested I take to dealership to try & have it covered by warranty so even tried to save me money. I recommend this place to everyone I know and will continue to go there as long as I live in Ames.

Te
Review №84

I received a phone call about what was wrong with my car and asked if I wanted to proceed before they just did the work and charged me. I will bring my car back if I need anything else done.

Aa
Review №85

Not pushy with recommendations and great customer service! Car runs better than it has in a long while!

Sa
Review №86

Took my car here first for a serpentine belt repair and was quoted $1600 for parts and labor. Took it somewhere else for a second opinion because that seemed extremely high and got the job done for $600. Wouldnt recommend this place, trying to overcharge for jobs.

Sa
Review №87

Fair prices, friendly staff, and quick repairs! I always take my vehicles here when they need something done!

Ly
Review №88

I was very pleased with the prompt and thorough service.

Ke
Review №89

This is the first time I have ever needed to get my car worked on while living in Ames. After doing my research and reading many reviews, I decided to go with Rons Auto Repair. Their customer service was amazing and they did a very thorough job when checking over my car for things that needed attention. Fixing my car was a LARGE job and they had it done incredibly fast and my car is running better than ever. I highly recommend Rons Auto!

Ch
Review №90

I have always used dealer shops for repair but switched to Rons. Rons labor is much less expensive, they seem very honest and they can do warranty work just as well as the big dealer shops. I could have saved a bundle of money over the years if I had gone to Rons first. Anyway glad I found them.

Co
Review №91

A dealership quoted me almost $2250 to fix my cars front end and a oil leak. I knew they were trying to take advantage of me since I knew what was wrong and am mechanically inclined. Since I could not do this myself I took it to Rons and they quoted me $800 to fix everything and found some other minor recommended fixes that the dealership missed. Excellent service and very reasonable prices.

Ke
Review №92

Richard and crew are great! they fix things correctly

Ca
Review №93

Ron and Lisa were great to work with. They contacted me to let me know how much the repair would cost and to let me know other items that needed attention. Ron advised on items that needed immediate attention and items that could wait. I appreciated his honest assessment of my vehicles needs.

De
Review №94

Ive been going to Rons for about 25-30 years. He & his staff are the only ones I trust to work on my car. He has saved me a bundle of $$ over the years. For example, the dealer wanted about $400 to totally replace my rear wiper. Rons lubed it up for about $50 & got it working like new. I have had several instances where I had a problem that needed to be addressed quickly & Rons has always saved the day for me. I still drive to Rons after I moved to the west side & now drive about 30 miles to get there. And, it is worth every penny in gas to go to the only auto mechanic that I trust! Thanks Ron!

La
Review №95

I live in Annapolis, MD but my parents live in Webster. My Dad has been going to Rons since 1990. Last fall I cracked my side view mirror. My mechanic quoted me an estimate of $450 to replace it. Rons Auto (Dan to be precise) found a mirror to replace the broken one and fit me in during my recent visit home. When the first mirror didnt work, he called to let me know the total would be $45 instead of $35...including labor! If my car can physically make it here, Id have all my repairs done at Rons. They are professional, honest and friendly.

Sy
Review №96

My family and I been customers for many years with multiple vehicles. The customer service is outstanding, the time frames are always super quick, the work is always excellent. Very honest and always reliable!

Ca
Review №97

We were broke down and had them work on the van , they charge double of cost of the parts. Wished I would have shopped around. Would have been $200 cheaper to of had the van towed back to my home town 82 miles away and had my own person thats certified do the work. If at the very least before they do the work question the price of everything they do make sure you dont except their price. You can find the parts considerable cheaper. They charge double of what they pay for parts. They even charge for charging a battery. No respectacle establishment does that. I am taking this as a hard lesson learn .even if you are broke down and need to get it fixed. Shop around and demand that they put the parts in that you want. Dont let them charge double for the price of their cost on parts. I wished I had .I dont mind a business making money off me, but only 25%more of their cost more.

Ke
Review №98

Personally I think it is badly over priced. The prices are far from reasonable. Also getting impatient with customers is not what I would call being professional (which could be that they were having a bad day). with that being said, at the end of the day my car is fixed. so if either of the two wouldnt bother you, then ill recommend them.

St
Review №99

Patricia said she doesnt think this business was absolutely excellent or the best but they were close. The staff was really nice. The parking lot is a little hard to get in and out of because it is tight and has gravel. She is going back to them.

Sa
Review №100

The explanation on why I should change my transmission fluid was presented clearly. They take the time with their customers. They are reasonable in the price of repairs.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:119 Washington Ave, Ames, IA 50010, United States
  • Site:https://ronsautorepairames.com/
  • Phone:+1 515-232-8555
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Chevrolet dealer
  • Engine rebuilding service
  • Ford dealer
  • Honda dealer
  • Toyota dealer
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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