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Allentown Kia
2350 Lehigh St, Allentown, PA 18103, United States
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Al
Review №1

Jess Rivera was my sales representative. I bought a 2021 Kia Forte which is a 10/10. She did everything she could to give me the best deal possible. She’s very attentive and friendly. I would highly recommend her!

Mi
Review №2

The customer experience at Allentown Kia is the absolute best. I had called around to several Kia dealerships in search of a specific trim/color on a new 22 Telluride. From the moment I called Allentown, I interacted with Megan who was beyond professional and walked me through a lot of details which gave me confidence before I even stepped foot into the dealership. Then when I arrived the next day, Frank Torres helped me out with the actual sale. Frank was incredible to work with and the best part - he worked WITH me! I really felt like I was being taken care of by Frank and the team and this was hands down the best car transaction I have ever had and that is all in part to Frank, Megan and the rest of the Kia Allentown team. PS - I drove over 2 hours to this dealership and sure glad I did!

N.
Review №3

Bought a 2018 Kia optima here today on August 6, 2021. Frank Torres was my sales representative. He was absolutely amazing and got me in the car that I needed instead of wanted. He did everything he could to get me driving home in a new vehicle today that was safe, secure, and affordable for my family. If I could give more than five stars I absolutely would. I love this place and will absolutely come back again if I want to ever trade out.

Je
Review №4

I worked with Jess Rivera! She is a wonderful sales person. Very attentive and knowledgeable. I would recommend to everyone

De
Review №5

Manny Espinal was amazing, He was very friendly and very knowledgable about all the cars in the lot. He understood what my needs were and helped me pick out the car of my dreams. If you were looking for anyone to help you buy a new car, Manny would be your guy.

Ja
Review №6

I purchased a car on Saturday, 8/21, and Mike Gerhart was so great! He went above and beyond trying to get the best deal for me! He had mentioned he had only been working at Kia for 2 weeks, but you wouldn’t even know! I will recommend him to all of my friends and family! Thank you again!

La
Review №7

There are so many great things to say about Jessica. She is a gem to Kia. She has helped not only me but my sister and my brother. Her spirit is pure and her heart is kind. She is the sweetest person to deal with. You come into a dealership very nervous and sometimes discouraged and when Jess is finished helping you, you leave feeling blessed and encouraged! She does everything in her power to make sure you leave satisfied and taken care of. If you come to Kia and you are not sure who to go to, I STRONGLY suggest you go right to Jessica. Even if she is busy... wait for her! YOU WONT REGRET IT! Thank you Jessica for everything. May the lord bless you ten times fold.

Ch
Review №8

My sales representative Manny was so professional and helped me every step of the way. Even came in on his day off to finalize the sale and even dropped the car off at my house when it was done. Unbelievable service!

Ka
Review №9

I just have to say that there is so much to say about the amazing sale representative of Jessica Rivera. If you are looking to go to Allentown of Kia, please ask for Jessica. Jessica not only had a smile on her face from the moment I walked into the dealership to the time I left, but she also had great customer service. I came in on Tuesday of this week, and told her what my price range was and what I was looking for. I had asked her what would you suggest? She gave me some options and the minute she took me out to the Sportage I said to her “Jessica this is my car”! At that moment she knew it was meant to be for me. After coming back today on Wednesday and signing those final papers I can finally say that she has put me into my dream car. I had purchased the new 2022 Kia Sportage LX. Before I left the parking lot she made sure I knew everything in and out of the car and also made sure that when I left there I was feeling comfortable with my car knowing everything by heart. I cannot thank her enough for the amazing customer service that she has done for me. She is the best at selling cars and she knows every little thing that each car has involved. It truly shows a lot especially because I had my son with me and she was so sweet with him and she made him feel so welcome. And she not only made sure that I felt like this was my dream car but she told me that it is 100% safe for my son. After having a heart and heart conversation with her regarding my son as he has a special needs child we had some tears together. She is truly amazing. Again I highly recommend Jessica Rivera at Allentown of Kia. Thanks again Jessica.

Na
Review №10

I worked with Manny when looking for a new vehicle. He was kind, patient and listened very well. He understood my budget and what I was trying to get out of the new vehicle and really worked with me to make something work. Would highly recommend working with Manny in the future.

Da
Review №11

I spent the past few days car shopping at various dealers in the area. The best experience, by far, was with Allentown Kia. Shout out to Rob and John for being the most pleasant and professional sales team Ive met. Absolutely make sure to visit them when you are car shopping.

F.
Review №12

Ive been looking for the best deal possible for the last few months went to Allentown Kia and found it.Bought a 2018 Dodge Ram Im more then happy with this purchase. The price of the truck was more then fair, Jess Rivera was very helpful and professional, she even helped me getting a great price on the insurance. Also Scott in the finance department worked his magic and got me an interest rate on my loan that no other dealer was able to match. Thank you guys I appreciate all the help!!

ju
Review №13

If you want to leave...with not only the BEST vehicle....BUT ALSO the BEST DEAL..... make sure you see JESSICA RIVERA!!!!! Hands down she is the best! She will make sure your needs are met...not just vehicle preference wise...BUT also... price wise! We started conversing on Facebook about possibly getting in to a new veh... by trading my vehicle in. Long story short...went in on a Saturday just to look....left that same Saturday with a brand NEW SUV and an even better deal!!!!I had a wonderful experience at KIA not just with Jess...but with the rest of the employees I dealt with!!

Kr
Review №14

Thanks Frank Torres!!! My husband and I love love love the new Sorrento! Had a great buying experience with Feabk at Allentown Kia....very personable, efficient and I walked out with exactly what I was looking for.

Br
Review №15

Jessica helped me out so much today. She really helped me out get the car that I was really looking forward to getting. She really fought for me and made sure that I was able to get my new car. My anxiety was through the roof and she really made me feel so much better. She really shows that she cares and that it’s not just selling a cars. She makes sure you are 100% satisfied. I highly recommend her to anyone looking for a new or any car really

Ta
Review №16

Jessica Rivera was wonderful. I came in here thinking I was not getting a car. She did her magic and I am walking out of here with MY new car. I will be sending everyone here to her. Thanks Jess .....

BL
Review №17

#relyoneliThank for the good experience with trading in our vehicle our Sorrento for our brand new Carnival!!! This is our third time dealing with Eli and always a pleasure!!!!

Sa
Review №18

Jessica Rivera was such a great sales rep! She was very informational and professional while selling us a car. I highly recommend her if you’re looking to purchase a new or used car!

Jo
Review №19

Manny was the sales agent who helped me with my purchase of a Kia Sorento. He was very diligent and did all he could to get me the car I wanted. I highly recommend having Manny as your sales agent and using the Allentown Kia dealer!!

Wa
Review №20

At one time this dealership was great, now they dont want to work with the customer. They may give a good deal on you purchase but dont expect the service to help you if you get a recall. They stated that maybe I should find another dealership. So I will.

Em
Review №21

We came in today to see if we could get a deal with our lease to find out that the guy who tended to us before did not work there any longer instead we met with Jessica Rivera who was very friendly and worked to find us the right price for a new vehicle. We hardly spend a lot of time but she knew her stuff and we are delighted with our new car. Thank you Jessica!!!

Pa
Review №22

Not sure what happened to this dealership. I bought my last car there no problem. Went in to trade that one in on a new one, and it was like they didnt want my business. They didnt have the color I wanted, so the vibe changed. I just went somewhere else and got a better deal. Never buy another car there.

Ju
Review №23

Eli was super easy to work with and didn’t pressure us at all. Got a decent deal and was able to buy a new car no issues. #RelyOnEli

Vi
Review №24

If your looking for a car go see Dan! He’s the best! Allentown Kia is a great dealership, very welcoming, professional, and they have a great selection of vehicles. I bought a K5 and I love it ! Thanks Dan !

Je
Review №25

Manny was an excellent salesperson. He was very helpful and knowledgeable. If you are looking to buy a new car I would definitely recommend you come and see Manny.

Al
Review №26

It was a true pleasure buying my 2014 Kia Sportage from here! Dan Medina was extremely helpful, patient and had plenty of knowledge about selling me the car and the entire process. I would recommend giving them a visit if you are looking for a new vehicle!

Je
Review №27

I can’t sing enough praises! We had to best experience we’ve ever had purchasing a vehicle here. Jess Rivera met more than our expectations, I highly recommend going to see her. She has forever customers with us!!!

So
Review №28

Eli was a pleasure to work with. However the deceptive bait & switch tactics still exist. Come in with a low ball offer and then work your way up (If they jump $3-$4K on a trade in, you know they are trying to scam you). Theres too much competition around to go through this and hopefully land a sale. I dont want to spend hours in a dealership. I know what I want and how much Im willing to spend. Ive done all the research. This location has lost my last 2 Kia sales because I had to get the vehicles at other Kia locations. I will only use this location for servicing of my Kia because their staff is awesome. Sales staff still has some work to do.

Be
Review №29

I tried to schedule a service appointment for a recall. Woman on the phone couldnt access the system to look up my VIN. She was unaware that Kia has an official owners portal for vehicle information, so she did not believe my recall was legit. Meanwhile, I was able to schedule an appointment online with another dealership whose appointment software immediately recognized the recall associated with my vehicle.

Te
Review №30

I had a great experience at Allentown Kia. Eli was such a huge help and had all the patience for us. I noticed a few details that would need to be fixed after purchasing my car (I bought used) and he scheduled an appointment with the service station for me! He took the time to text me asking if I was good with my purchase! I really appreciated that.

Is
Review №31

My experience with Jessica Rivera was Extremely Great. Shes Very Nice and inderstanding. She helps you no matter your situation

ke
Review №32

Had a flat on the 3rd day I owned my K5 . Took it in for repair without an appointment , Adam Z had left a note as service was closed when I called the night before . Arrived a few minutes after service opened. They took my car right in and in less than 30 minute I was on my way to work! What shocked me was they did not charge me for the repair and I did not have road hazard coverage

To
Review №33

Highly recommend Nick , had a great experience buying our car today with my wife . Nick is very helpful and not only we got a good deal but a nice car too!!! Was worth the drive.

Ja
Review №34

Want to thank Jessica for getting us an amazing deal! Will highly recommend always thank you thank you!

Mi
Review №35

Jessica R. was awesome. She was patient and understanding of my situation and worked with me to get as close to my payment as she could. She wasnt pushy like most car sales people. I didnt expect to leave with a car and she made it happen and surprised me. Go see Jessica!!!

Ma
Review №36

My wife and went to purchase a brand new Telluride. Donny was great. For that matter the entire team at Allentown Kia was great. Donny did amazing work to get us the deal we were looking for and get us into the Unicorn of a Telluride. Nothing about our experience was rushed and all our questions were answered. Donny took his time and even stayed after his shift was over to ensure that we were taken care of. If that doesn’t say enough about these guys I don’t know what does. Great staff, great team. We will definitely be back in the future. Keep up the great work, and thank you we love the UNICORN!.

Ra
Review №37

Had a great day today at Allentown kia, met Jessica, she is a very nice person and she also treats her customers with great respect Im glad i got to meet her today. So if you ever need a car ask for her. And thank you Jesus. Amen 🙏🙏🙏🙏🙏 😁

Ka
Review №38

Manny was absolutely fantastic. Honestly the best car sales experience Ive ever had. I work full-time and have three very young kids and no one to really help out because of COVID so I had a VERY short time frame to spend there. I think my usual time to buy a car in the past was 6 hours, and the total at Kia from test drive to purchase was probably 2.5 - that was definitely thanks to Manny. I basically have him on speed dial in case I have any questions about my car - which I LOVE! So hes great even beyond the car sales experience. 10/10 on all accounts.

Sh
Review №39

Jessica was really great 😊 we got our dream truck all thanks to her !! I’m so excited ! Overall experience was great I recommend 😉

Dr
Review №40

Jessica Rivera was very helpful. Process was smooth and quick. Greatly appreciated the staffs assistance leasing my Seltos.

An
Review №41

Our sales rep Jessica was awesome! She worked with our situation and made the buying experience easyUpdate - My temporary plates were set to expire and we called and emailed with no response. They are now expired for over 10 days and weve called and left messages and emailed with only response saying she would look into it and that was 7 days ago. Terrible customer service.

Mi
Review №42

Excellent sales experience. My sales rep Jessica, was truly a breath of fresh air.The experience I had at KIA Motors was hassle free and there were no added surprise figures at the end. I have made it my business to only deal with KIA Motors for now on. I give my sales rep Jessica and the KIA dealer ship of Allentown twelve gold stars.

ab
Review №43

Came over to Allentown Kia and Manny Espinal provided me with an outstanding experience. He made my experience super easy and fast, from getting me the truck i wanted to getting me the best insurance quote. Come see #YourManManny for your next vehicle!

Ja
Review №44

Michael Gerhart help me get a new car today just like I wanted and helped me pay a price I am comfortable paying!

Ma
Review №45

Extremely disappointing experience. Had set up an appointment to come in and purchase my car. I ran my credit before and had my trade in ready. I asked that everything please be ready when I get there to try and make it as easy as possible. Low and behold they sold my car the night before and did not tell me! They try to sell me something else which I did not want and then said it would be extra to bring one in. I asked for my keys to my old car and I’d go down the street to brown daub and buy it there. They kept my keys and came back saying they found want I wanted elsewhere. However, they added 4 THOUSAND DOLLARS to the price and tried to sneak it by. As a sales manager myself this shocked me and when I asked about it they said all of them will be that way despite giving me an invoice without it on my previous visit. The only saving grace in brown daub was 15 miles away. In under an hour I upgraded and got a better car for 6500 dollars less than what Allentown Kia quoted me. I’ll be letting the better business bureau know about this wonderful bait and switch and everyone I see will know to never set foot in this place. They really should be embarrassed trying to pull stuff over on customers like this. Buyer beware!Update. Called twice and left messages like they asked. No response, seems to be a common theme to concerns here.

sh
Review №46

Waste of time. Tried getting a lease for my employee. Get something in writing before stepping foot in the dealership. Better yet find another dealer. Take snapshots of ads. The burden to prove the special price is on you. Justin, the salesman, was totally OK with losing a business. Bad sign.

Ge
Review №47

I want to thank Manny Espinal for assisting me in my car purchase. Prior car purchases for me were like a trip to the dentist for a root canal. Not so at Allentown Kia. Manny was both pleasant and knowledgeable. He is quite an asset to your organization.

mi
Review №48

Frank is an exceptional salesman who strives to make the car buying experience the best you can get. I highly recommend him.

Me
Review №49

Nick was awesome! Got a brand new kia Sorento for very little down. Everyone was very helpful and worked with my budget! THANK YOU EVERYONE AT KIA ALLENTOWN!!

Sy
Review №50

Jessica Rivera is THE BEST!!! NO ONE would help me get a car and she did it! She was so patient, gave me options, and worked with me like no other. No matter your situation Jess is going to get it done. She has helped ALL OF MY FAMILY AND FRIENDS! Jess Rivera you are the bomb girl. Go to Allentown KIA guys

Ha
Review №51

Nick Eckert was such a great help when purchasing my first car!

ED
Review №52

Big thanks to Laura in service I had a issue that needed immediate attention following a service visit ,I stopped in with no appointment explained the situation and fully understood the importance of getting the issue corrected got me in immediately and I was on my way within half an hourThanks To Laura for going the extra mileGreat jobGreater employeeThanks Ed

be
Review №53

If you are shopping for a new Kia Telluride I do not recommend Allentown Kia due to the $6K plus MSRP mark ups on current inventory. If you are willing to wait a few months I HIGHLY RECOMMEND Murray Kia of Conshohocken, PA. You can order a new Telluride at MSRP with ZERO mark ups. I spoke with a representative from Allentown Kia and received a quote with a $7K mark up. I then stated they were misleading with the price on Auto Trader and the representative informed me the prices on their website are croseed out, because they are marking them up. Beware their website does not have the mark up prices either. The next day I went to Murray Kia and ordered a Telluride for MSRP with no mark ups and I received TOP NOTCH service. So if your willing to be patient and want to save money, I HIGHLY RECOMMEND purchasing with MURRAY KIA of Conshohocken, PA.**UPDATE**I received the 2022 Telluride I ordered from Murray Kia a few days ago, which I waited six weeks for. I purchased the vehicle at MSRP, with no markups or hidden charges. As I stated previously, if you are willing to be patient and receive a fair price as a consumer, contact MURRAY KIA of Conshohocken, Pa.

Ma
Review №54

Manny helped me find the next car I’m using to deliver food for dominos, and he did an awesome job. Really helped come down to a price that I was happy with, and overall great experience.

Ya
Review №55

Well Jessica went above and beyond to get me approved for a new she did a hell of a job i personally recommend her for you next vehicle purchase go to allentown kia and ask for Jessica Rivera

Mi
Review №56

Jessica Rivera was a major help. Very very pleasing service and support with purchasing my new KIA K5!!

Ni
Review №57

Jessica did an amazing job helping me with a trade in! She is professional, patient and also very educational. She explained a lot to me that I didn’t understand and brought a lot into prospective which helped with my purchase. Thank you so much Jessica!

Ka
Review №58

Thank you so much Nick, I love the car! If you are looking for a car, go to Nick!Katrina S

Vi
Review №59

JESSICA RIVERA is the BEST!!!! I’ve been car shopping forever! Being told no EVERYWHERE because I have no credit ! Jess got me approved for a beautiful car with low miles, paying less then I anticipated. She also helped me find affordable insurance TOO Jess is the BEST!!! Thank you and the KIA FAMILY

Ju
Review №60

Great dealership ! Jessica was amazing and made the car buying experience pleasant!! Definitely recommend coming too see her ! She’ll make it happen !

Mi
Review №61

Saw, Jessica, she was awesome left lot with a 2020 vehicle, she made it happen. Great experience

Ry
Review №62

Rob is great, everything else about the experience was awful. Dont recommend buying used here

Je
Review №63

Jacob P. Sold me a couple cars and let me tell you, he is pretty okay! He made the experience here at Allentown Kia quick, easy, and tolerable! I hate car shopping, but its always such an easy experience for me at Allentown Kia with Jacob. Hes friendly and makes it easy to buy a car! Thank you Kia and Jacob P! I highly recommend coming here to buy a car + Kias are great cars so why go anywhere else!

Jo
Review №64

After two days of being in one disappointing dealership after another, we arrived at Allentown Kia. We were warmly welcomed by Rob, who immediately started the process of getting us the perfect Telluride for us! Johnny the money man worked with to get us exactly were we needed to be payment wise. Finding a Telluride is not easy, but Allentown Kia was worth the drive!

De
Review №65

Jess Rivera worked with us in a sticky situation. If Jess can’t get you a car then give up- no one can!! She’s the best💜 thank you for my beautiful Kia Sorrento

Pa
Review №66

I was referred to jessica rivera!!! It was the most pleasant experience ever. Jess is not your typical sales person. She truly cares about her customers like family. Thank you jess and allentown kia

Ra
Review №67

We worked with Nick Eckert (aka Nicky dealz) and it was by far the quickest and easiest purchase of a vehicle. He made it fun and was super personable. Highly highly reccomend!

As
Review №68

I know considering how many reviews they have that this won’t mean anything. But here’s an honest review for anyone considering service here.I had an engine issue where my car shook and was extremely loud. I’m under warranty and wanted to drop by to get it looked at.The shop didn’t help my issue at all. They replaced the coils, which the Hamburg location had done already a month earlier. I told them this. They made a bunch of recommendations such as tire alignments, etc, which weren’t relevant to the issue at hand. Two months later, the issue came back. I took it to another dealer and they said they had no idea why they replaced the coils again. This service center is just out to make money. If you need Kia service, avoid this location. They’ll charge you for a lot of additional recommendations without actually fixing your issue. You’re just a dollar sign to them.

Bo
Review №69

Allentown Kia was an excellent experience! Nick Sette was knowledgeable and professional. 10/10!!

Ja
Review №70

JESSICA RIVERA is your go to girl! I walked into Allentown Kia with no high hopes of getting a new car because of my bad credit. Jessica was so patient with me, worked with what I had, & promised to get me off the lot with a brand new car. I still didn’t believe it until she came back and said congratulations on your new car!! I nearly cried! She was so transparent & honest with me & did not leave me confused or wondering about anything. If I could buy a car from her every day, I would. She worked endlessly to get me into a deal that I’d like.. actually a BETTER one! I highly recommend her for all your car needs. She’s great!

Ta
Review №71

EDIT: I contacted Allentown Kia again and spoke with Cory after the response to my review. He was very helpful and handled everything the same day. I was even sent a copy of the canceled check for my refund. I took off 1 star since it took so long to get this figured out but I appreciate the speed and professionalism that Cory handled the situation.I got a car here last year. I originally got an extended warranty but decided to cancel it. I was told I would have the amount of the warranty credited to my loan but its been TEN MONTHS without that happening. I have called repeatedly but no one ever calls back or gives vague statements without helping. They took my money for an extended warranty but didnt give me the warranty or my money back. Its just stealing. I wouldnt recommend anyone shop here. Maybe the Kia dealership in Easton has better customer service.

Mi
Review №72

Once you buy the car you are forgotten. Left several voicemails and no one has reached back to me about canceling GAP coverage for a vehicle I no longer have. Receptionist was literally laughing at my frustration in regards to being auto-forwarded to voicemail boxes. Nothing says customer service like laughing at your customers right? Had a similar issue when they sold me the truck with a faulty sensor causing the remote start to not work. Not impressed. Glad I went elsewhere.

Ga
Review №73

NEGATIVE 5 STARS IF POSSIBLE! DONT BELIEVE HALF THE REVIEWS!There is a LOOOOT of deceptive BAIT & SWITCH. A lot of back & forth with misleading numbers and will never give you the real deal until you sign the final contract. Horrible service, and extremely pushy. DO NOT, I repeat, DO NOT trade in your car here nor visit this place. One of the WORST EXPERIENCE & decisions had in my life, they only care about taking your money. I cant say the word here cause google will probably censored it but it was BAD. Let me tell you more, I wont even come in for the single free oil change or state inspections and I take care of my car so much that I hope I never have to service it here. I prefer to travel to another Kia dealership. Ive taken stickers and tags and everything off related or promoting this place.I will spread the voice:PUSHYDECEPTIVEMISLEADINGBAIT & SWITCH TACTICSZERO TRANSPARENCY (TRADE-INS)SHADY PRICES (3K more than advertise online)And if you think this is a FAKE REVIEW I ended up buying the car. A very very bad deal but Ive learned my lesson, NEVER go into dealerships, buy your car online, the numbers are transparent. After I bought it, I had to come back next day for stickers & floor mats and was told it was going to be a quick 20min thing, GUESS WHAT? - - - it wasnt. Service took 1hr 1/2, thought not service team fault, that was another lying tactic from seller.Why did I do it? Way too pushy and probably too much of a nice guy or dumb in this occasion/situation amongst other family things. Also not to forget I was there for around 5 hrs, smh.I also traded in my car for way less than what CARMAX was offering. I made the mistake to check this place out before signing a GREAT deal over at Carmax, with same car I bought. Seriously people, STAY AWAY from this PLACE. Regret it 100% !!!!!!!This is my honest review, which I dont usually do but people must know the TRUTH. Ive made my peace, I will recover the money lost God-willingly and will sell this car in 2 or 3 years. They loss me as a client, my family, my friends, and everyone in my environment. They also loss the chance of my wife next car in a few months, and then my daughters 1st car as she goes to college not far after. Ive learned from this lesson.This is a unrighteous place, but God is just and does justice sooner or later, whether we believe in HIM or not.#NEVERAGAIN

Ez
Review №74

Great service, great experience! Purchased a brand new Kia K5 XLS . Highly recommend Nick Sette

Ed
Review №75

Tom Robinson is an amazing person to work with very patient and understanding to your needs and what your looking for. I walked out a very happy camper!

Ma
Review №76

How confident and certain she was on the deal. Did an amazing job securing our deal with the 2021 Kia Forte! Amazing 10/10!!!! Highly recommend Jessica Rivera for sales!!!

JO
Review №77

Manny was great! I was in an unfortunate situation with my current vehicle and couldnt afford to pay the shop bill to get it fixed. Easy enough Manny was there to help me, and got me into a 2018 Forte. I would highly recommend Allentown Kia, they really put together some great deals.

Le
Review №78

Just picked up our new Kia Sportage. This is our 3rd Kia and its really awesome. Thomas Robinson our salesman took really great care of getting us the vehicle we wanted and the price we wanted to pay. Great service and staff.

Bo
Review №79

Went there looking for a used truck and they gave me my trade in value for my car and it was nowhere near what kbb and carfax were at and the internet price isnt the price . They add $1295 for a warranty that is usually included when you by a used car and you had to meet 2 other qualifications. Couldnt take that $1295 off. Went to ROTHROCK and they gave me $9000 more for my trade on almost the same truck ( better condition) then the one I was looking at at allentown Kia. Deceitful sales tactics!

Es
Review №80

Nick did a great job helping me find a new car that met all of the needs I came to him with. Everyone there was very friendly and I felt comfortable through the whole process. Thanks to the manager Cory I was able to leave in my new Kia with everything I wanted to fit my budget. Thank you so much guys!

Ke
Review №81

They did what they could to get us the car we want. Nick was awesome and suggested to go to Bronx zoo which we plan to do!!!

Li
Review №82

Jessica Rivera was beyond awesome to work with! Great rapport and service!!

To
Review №83

I financed my first car with Jess Rivera she was so kind and helpful. Thank you so much Jess for all you helping with Finding me a new car.

To
Review №84

I purchased my first Kia in 2017 at the Allentown Kia and went back to upgrade and I was introduced to Rob Martin. His hospitality was warm and welcoming. As we were talking he got to know what we were looking for and introduced me to my new car the 2021 Kia Seltos. He took us for a test drive and loved the route that we took which allowed us to get a feel for the different road conditions and see how the car handled the different environments. When we returned he explained all the functions of the interior cabin. He went above and beyond to find the exact color that we wanted and delivered as promised. The financial department was great. The overall experience was great. Head over to the Allentown Kia and ask for Rob Martin. He’s your guy. Thanks again to the Kia family.

Ka
Review №85

Jessica Rivera did an awesome job on getting us approved for our 2021 Kia Sorento, kudos to her for going above and beyond, to get us the vehicle we wanted. Thanks Jess, for your kindest and sincere dedication, take care of yourself and MAKE TIME TO EAT...LOLLL.. we appreciate you..

Ce
Review №86

Just bought a car from Nick at Allentown Kia, I am so pleased and happy with how the day went. Such a quick process and they really did everything they could to ensure I left with a car today. Extremely happy with this dealership!!

Ri
Review №87

I test drove multiple SUVs at multiple dealerships then I drove probably the most awesome SUV I have ever driven the KIA Telluride, The best part of my experience with ALL the dealers was the salesman Manny! For a young man he was the best, he new the vehicle like it was his, This was a surprise birthday present for my wife and the transaction was flawless, by far the best present she ever received and by FAR the best she will ever receive, Happy wife happy life is an understatement. Thx again Manny!!

Mo
Review №88

Jessica Rivera was amazing . The whole process I was nervous about getting a new car but she made everything easy. Made me not worry about anything from the start. She was easy to talk to and from the beginning understood everything I wanted . I would recommend her to everyone.

Ja
Review №89

Jessica Rivera is the BEST!!! SHE MADE IT HAPPEN!!! WE HAD SUCH A BAD EXPERIENCE AT OTHER DEALERS . jess made it possible for me and my family to leave in the vehicle we wanted at tbe price that we wanted! Thank you jess and allentown kia for your honesty and hard work! Youve got a customer for life

Co
Review №90

Jessica Rivera did a fabulous job!!!!! Life changing experience!!! I left in a BRAND NEW 2021 paying less than my 2018. She not only saved me sooo much money, she helped me get a single digit interest rate AND lowered my insurance payment!!! Jess thank you and Kia family

Ay
Review №91

Great customer service. Jessica Rivera is the bomb.com! She helped me and talked me through everything. I love my brand new 2021 car. Thank you so much, Jess!

Vi
Review №92

Jessica Rivera was the best took her time explaining the process.She worked hard and made it possible for me to a loan when no one else would .She was the best and would recommend her to anybody looking to get a car definitely go to her.

Sh
Review №93

Went into Allentown Kia with an appointment just to see what my options would be to trade my car in, in hopes of getting a new car. Jessica Rivera was such a blessing to me. She took me out of a 2012 Ford Focus and now I am leaving Allentown Kia with a 2021 Kia Forte LXS !!!! She helped me in such an amazing way, I still can’t believe I AM DRIVING OFF THE LOT WITH A 2021 vehicle with the help of JESSICA RIVERA. I am beyond thankful and recommend her for anyone in need of a new vehicle.

Ly
Review №94

Im more then happy with the service and saving. Joe Curls really knows his stuff, he is very polite and knowledgeable. He gave us a list of options and it turned out to be more than what we were expecting. 20 stars to Joe and Kia.

As
Review №95

Great service department. Laura and Scott are great people. Easy in and out and they dont try to push you to get services done that you dont need like at Valvoline.

Jo
Review №96

Jessica Rivera was phenomenal in helping us find our Christmas vehicle. The 2021 Telluride is impressive. She was helpful, patient, and gave us a great deal. Three children running around the entire purchase process, she did great!

Da
Review №97

Picked this bad boy up the past weekend. The staff was helpful and even reached out to me a few days after to make sure all was still good.

La
Review №98

An internet search for a used car led us to Allentown Kia. Alex answered our phone questions very politely. Our salesman, Tom, greeted us kindly and made the shopping experience exactly what we needed. Test ride was quite helpful. We enjoyed his style and knowledge of all autos, especially Kias. Rob courteously checked in with us. Luke made the finance part go very smoothly. Would definitely recommend here. We love our new (to us) car!! Thanks, Tom and staff!

Jo
Review №99

Thank you kia of allentown...Manny was amazing!!! My son was a first time car buyer and Manny was patient..helpful..and made us feel like he was truly in our corner....Two days and lots of texts later he made it work for my son!!! Great job!!! Big shout out to the finance dept also...worked hard to make it happen!!

An
Review №100

Wonderful experience. Manny was fantastic, accommodating and patient. The manager (Corey, I believe his name was) explained additional questions I had and the finance manager was easy to deal with as well.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:2350 Lehigh St, Allentown, PA 18103, United States
  • Site:https://www.allentownkia.com/?utm_source=GMBlisting&utm_medium=organic&utm_campaign=website
  • Phone:+1 855-273-4953
Categories
  • Car leasing service
  • Car accessories store
  • Car dealer
  • Car finance and loan company
  • Kia dealer
  • Car manufacturer
  • Truck accessories store
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–8pm
  • Thursday:9am–8pm
  • Friday:9am–7pm
  • Saturday:9am–6pm
  • Sunday:Closed
Highlights
  • Veteran-led:Yes
Offerings
  • Car hire:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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