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Apgar Oil Energy & HVAC
639 E Congress St, Allentown, PA 18109, United States
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Ka
Review №1

I have been with Apgar for about 15 years. Their service has been exceptional! When I consulted with them regarding air conditioning, I was able to discuss various options, advantages and disadvantages. I was kept informed of the process during installation. The work was done in an organized manner. I would highly recommend them.

To
Review №2

It’s great and very reliable. They clean very well and did a great job on my ac unit

Re
Review №3

In an emergency situation, our oil provider stepped in with expertise. They worked with excellence. Made space in a schedule. And addressed our problem well.

Ro
Review №4

Excellent customer service. Fast response upon request for proposal. Friendly installers. Great workmanship.

Jo
Review №5

Gladly recommend Apgar. The entire team was friendly and professional. Had a new furnace installed and from start to finish they satisfied my high standards . Apgar isn’t the cheapest but the job is done right . I highly recommend this company .

Li
Review №6

Horrible. If you are thinking of getting fuel and you see Thrifty or Apgar oil run as far away as possible. There are other quality companies who are fair honest with good customer service. Clear expectations are not set for delivery. If they cannot deliver do not expect a courtesy call, that involves customer service they have none. While I was unaware my spouse switched to them on advice from a friend till recently, or I c would have read prior reviews. I am currently out of oil. They have our money. They are now refunding this will take time so Im delayed before having refund to order from a real company. Ive shared details of my experience with at least 10 friends in just two days. Until I am done every person I work with go to church with and encounter lots be told never ever use this company.Update. Solfies in Bath delivered no problem same day

di
Review №7

The Apgar crew from start to finish was excellent..respectful of my home and my circumstance..i recommend them to all and give them the highest praise..thanks Apgar for me and my kitties. Safe and warm.

Ja
Review №8

Good service, and a number of plans to fit your needs and budget. They also alerted me to the fact my oil tank was very close to failure. So they helped me secure funding and di very good and efficient work in removing my old tank nd installing the new one. Really couldnt ask for more.

su
Review №9

Apgar Oil has been servicing my home for years. The servicemen and delivery men have always been dependable, professional, and always exhibit a high degree of knowledge. Today, with temperatures in the mid-thirties, my furnace broke. An emergency phone call was made and Apgar Oil exceeded my highest expectations. Within an hour of that phone call the technician arrived at my house, diagnosed the problem, replaced the broken part, and got my furnace up and running. The house didnt even have time to get cold. That is above and beyond great service and I am extremely grateful.

Am
Review №10

Id give them 6 stars if I could. Seamless process from start to finish. Shawn was great to work with upfront helping us figure out what we wanted and needed, and the team that did the install worked with integrity, cleanliness, and efficiency. They didnt leave until we had a clear understanding of what they did and how to maintain everything throughout the summer and winter months. They finished the job up ensuring we were comfortable and happy.

Th
Review №11

Spoke to Jim on Monday and they were here on Tuesday to pump out a leaking oil tank. We called several places and it seems like not to many companies perform this type of work. They were very professional and the two guys that came out were very polite and helped us in a time of crisis. If you ever need a tank drained I would highly recommend this company. Thanks for your help.

G
Review №12

Apgar recently removed a large oil tank from our property in a driving rain in order to do the job as promised. The crew was professional, fast & efficient.The crew practiced covid distancing procedure & wore masks when appropriate. Much appreciated. The office staff is helpful & follows thru.

Ka
Review №13

I am so pleased with the service I received. Every single person has been so helpful and kind, from the guys in the office to the hard working installers and technicians. I absolutely recommend Apgar to anyone in need of service!

Fr
Review №14

The best service I’ve ever experienced. The owner cares and it shows!

Do
Review №15

Very professional. Very knowledgeable and Honest company. Thank you Shawn, Mark, Lee, and Nate. Great Job.

Sa
Review №16

Apgar removed the oil tank from my home. They were professional, clean and completed the job in a timely manner. I would definitely recommend.

Er
Review №17

APGAR is #1! They care so much about their community and have NEVER let us down!Its hard to find good old fashion incredible customer service!

Ja
Review №18

Recently got service from Apgar Oil and I’m very pleased. Competitive pricing and experienced technicians. They are my #1 choice for HVAC needs.

De
Review №19

The women at the front desk was very helpful setting me up with automatic delivery and a monthly payment plan. Good company

Ch
Review №20

When we were installing a new oil boiler, we talked in detail with three companies. Apgar provided the most reliable equipment at a fair price. The installation went very well, and it has performed well. Then they replaced our 60 year old oil tank. Deliveries have also been reliable.

Am
Review №21

We have used Apgar going on 3 years now and I have no complaints about the service. We are on the budget billing program and I think the prices are fair and we have never had an issue with our oil levels. Completely satisfied customer!

Ja
Review №22

Ordered heating oil online (Monday Jan 28th 2019) via Thrifty Fuel website as I have done in the past. Thrifty Fuel (Apgar Oil) delivers to my town/area on Thursdays. Friday (1 Feb 2019) comes and still no delivery. I call and ask what the issue was/is with the delivery. They explain the driver didnt want to pull into my driveway due to a little snow that drifted across from the wind and didnt want to Risk it. Now, I live on a flat residential road and my driveway barely has a grade so Im not sure what the driver would have risked. Furthermore, oil delivery trucks never pull into my driveway. They just pull in front of my house and use the hose to go from the street to my house. So it seems the driver was just lazy and didnt want to get out of the truck because it was a little cold out. News flash....you guys are in the business of delivering heating oil that homeowners require in the WINTER! So now not only did they not deliver the oil they didnt even call to tell me the reason or when they would be back out to deliver. I had to call and chase them down. So I ask the delivery be sent back out today (Friday Feb 1st 2019). They state that cannot be done and next Thursday would be the next delivery. So I told them to cancel my order and Ill find another oil supplier. Thrifty Fuel operates under Apgar Oil so I will not be doing business with them in the future and I would caution anyone against using them for your home heating needs. Find another company that doesnt hire lazy delivery drivers. They obviously dont care about keeping your home warm and toasty. The delivery drivers are more concerned with keeping themselves warm and toasty in the cabs of the trucks.

Ga
Review №23

As always, Im totally pleased with Apgar Oil Co. A job well done by a knowledgeable technician. I would recommend Apgar to anyone. Great company and great staff.

Cu
Review №24

Found ourselves without heat, of course, on a weekend. Apgars answering service contacted their repair department and a service man arrived mid-morning Sunday and we had heat again by around noon. This is not the first time weve required service outside of business hours, and Apgar has always handled these problems promptly and professionally.

ma
Review №25

Ran out of oil and called to get an emergency fill this afternoon - I was told someone would be out shortly and they would call back. After Two hours, no call- my husband called their office again to check, we were again told that a truck would be out after their current service call. Two more hours- no truck....we called again, after being given the run around for 15minutes, we were THEN informed, we were originally lied to. No one was coming to deliver fuel and no one would be available to come until Monday- two days no heat because they lied. Had we been told no one was in the FIRST time, we may have been able to reach another company. Now its almost 9pm, and we have no options but to freeze till Monday now! Outrageous!

Br
Review №26

Great service! Always reliable....#1 in the Lehigh Valley!!

An
Review №27

Tried to call to get service on my heater. Was given the run around, out on hold, told they couldnt come out because I didnt have an account with them and then they hung up on me. What horrible customer service to someone trying to patronize your business!

pa
Review №28

Apgar oil takes care of my parents furnace in PA. I live in CT. It seems that every time i visit something is up with very old furnace. i have gotten on a first name basis with Lee and he is wonderful. Comes out, (of course its on a weekend), and gets the job done. When i am not there, all i have to do is call and they take care of everything. It has taken the worry out of knowing they will have heat and hot water. THANK YOU APGAR!!

ph
Review №29

Lee was the technician that did a wonderful job fixing my parents furnace. the water is hot and they dont understand that the furnace is running more efficiently now. Thanks Apgar.

Jo
Review №30

Bought a new house in Hellertown, the first year it was a nightmare dealing with a company in my same town. Always had to keep calling their voicemail and never hearing any response over the phone or through email for 2-3 weeks not knowing when or if oil was coming. Next season i found Apgar, and i will be a customer for life. Their delivery estimate when i order online is never too long and always accurate. They are also careful handling their equipment around my house.

An
Review №31

Service was on time. Everything was professional. And management was on call for all my questions and concerns. 5 stars.

Di
Review №32

This company is disorganized, not customer friendly, and tried to rip me off. I submitted an online order for heating oil over the weekend. I waited a few days for the oil, but none came. I checked my bank statement and the $ was taken out for the oil. I spend two full days on the phone with this company arguing that I had not received the oil, my gauge was not broken, etc. They never called me back like they said they would. Finally they admitted to their mistake and delivered oil to my house. No apology- just that I was right and the oil was finally delivered. Then, about a week later, their delivery man calls me up and tells me he was sent to my house to pump out my oil!!! I told him repeatedly that they made another mistake and there should be no reason to take out oil that I paid for! I think they probably got my address confused with another homes and delivered it to the wrong house in the first place, and then again, went to the wrong house to retrieve the oil. As of now I still have the oil, but who knows what will happen...

Sc
Review №33

Apgar oil is an excellent Corporation, they cleaned up after themselves very well and they are great, they have great customer service skills and are very friendly

Jo
Review №34

Very good. 100% professional and 100% fair with pricing.

Ga
Review №35

We switched to Apgar for heating oil a few years ago and have been very pleased with price, service, and customer service that goes above and beyond. Id give them a 5 star rating.

Ad
Review №36

Ive used Apgar Oil Energy & HVAC for decades. I recommend them to everyone and have gotten a lot of people using them too. Their service and technicians are always great.

Jo
Review №37

Weve been Apgar customers for generations. They kept a furnace that should have been scrap years before running for many years longer than it should have for us, replaced it quickly and reasonably when it could no longer be repaired, and always had oil in our tank on time. We will remain an Apgar customer as long as we live in this area.

MC
Review №38

Shady business Practices. Overcharge, keep your money if you pay more for what you need. Sadly there arent many honest oil companies in the area, Keep away..

Al
Review №39

Apgar Oil Energy is top-notch! They never let me down. I always recommend them!

St
Review №40

I have always had great customer service from Apgar! Thank you once again, in my time of need, for your great service!

Wi
Review №41

We are very pleased with the work performed by Apgar Oil for our yearly service.

Co
Review №42

Have always had good and courteous andprompt service.

Ke
Review №43

My father in law used Apgar Oil and recommended them to me. The staff is exceptional, especially Georgiann.

Mi
Review №44

Do not take responsibility for mismanaging their schedule

Ji
Review №45

Great customer service keeps use comfortable all winter!! Knowing that if you have trouble Apgar would be there in minutes!!

Je
Review №46

I recommend Apgar Oil Energy & HVAC to anyone. When you have a problem and you need their service, you can count on them for being there to take care of it right away.

El
Review №47

Service was excellent 👌

Ma
Review №48

The service man came, did the work and left. Thanks for his professionalism.

Ca
Review №49

I always recommend Apgar Oil Energy to anyone in the Allentown area. They are terrific!

Sa
Review №50

Been using their services for over ten years. Very friendly and helpful staff.

Ro
Review №51

This company takes your money deliveries what they want and then leaves you in the cold when you run out because they didnt delivery the balance of what you paid for it has been two week since i ordered the oil and didnt get even half of what i paid for their emergency service does nothing and they are extremely rude and unhelpful , it has been below freezing temps out for over a week and they dont care if their costumer dont have what they need even when they have paid for it

Pe
Review №52

Always provide great, prompt, and efficient service.

Sa
Review №53

Professional, timely, courteous, fair price

Ma
Review №54

Awesome place

Ar
Review №55

Professional, courteous, knowledgeable

Information
19 Photos
55 Comments
4.4 Rating
  • Address:639 E Congress St, Allentown, PA 18109, United States
  • Site:https://www.apgaroil.com/
  • Phone:+1 610-434-5195
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Heating oil supplier
  • Fuel supplier
  • Heating contractor
  • HVAC contractor
Working hours
  • Monday:8am–4:30pm
  • Tuesday:8am–4:30pm
  • Wednesday:8am–4:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–4:30pm
  • Sunday:8am–4:30pm
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