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Capital District Towing
90 Watervliet Ave, Albany, NY 12206, United States
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Br
Review №1

So, locked my keys in my car ... Spent 2 hours calling everyone I could including my insurance company and it was impossible to find anyone to help me until I called these guys. Came to me in 15 minutes and helped me out so fast and was very professional and respectful. Best towing company for sure!

TC
Review №2

After originally being quoted by my insurance company over a 90 minute ETA for a tow, I insisted my insurance company call CDT. I knew CDT would be faster and every minute counts when sitting on the side of the row with a suburban full of kids. Zach arrived quicker than the quoted time. He was professional and quick to get the job done.

Co
Review №3

I was very pleased with my experience giving the unfortunate circumstances with my vehicle. Tim H from Capital District Towing did a fantastic job. I was very pleased with his on point timing and taking good care of my car. Capital District Towing is professional and I would recommend it to anybody and will definitely spread the word!!!! Thank you guys and thank you Tim H!!!!! I really appreciate your work!

Th
Review №4

I called Capital district towing and Peter answered and helped me out so much. He came to pick me up within a half hour and after dropping off my car he gave me a ride home without expecting anything extra. Great service and great people.

An
Review №5

Best tow company in the Albany area. After 2 days of Allstate roadside assistance being unable to find me a tow I called Capital district. I had used them in the past. The owner Peter always has someone ready to help you in a time of need. The driver TJ showed quick on a Sunday afternoon and was awesome. He had our car on the flatbed in no time. Highly recommended.

Ab
Review №6

During the pandemic my car was towed by and to Capital District Towing. Without the key, the car had a mishap. The Owner, Pete, assessed the damage and immediately took care of the issue.I appreciate his prompt response and professionalism in resolving the issue. He displayed integrity, will seek this business for my towing needs.My review as an establishment:Pros: friendly, courteous, swift staff/team members, operational 24 hrs, responsible management, good referralsCons: Driveway has much wear and tear.

Ke
Review №7

Chandler give a great service,I recommend him if need for towing. Awesome guy.

Mi
Review №8

What a pleasure to have a woman show up! Jennifer kept me updated on her timing, was amazingly efficient and great at her job. She has a wonderful, kind personality which adds to make a memorable experience. Highly recommend!

Ro
Review №9

Best tow company around. Great equipment and great staff!

Ch
Review №10

Zack was a great guy. Took care of me and gave me a second tow after Land Rover Roadside assistance sent me to the wrong place initially. Zack was obviously experienced and was also enjoyable to talk to for the 6+ hours we were together.

Th
Review №11

Our trailer lost a hub at night in the rain just a few hundred yards from our destination. We were on a long trip and still had some days of travel in front of us. Capital District was there very quickly, got our trailer to the parking lot of our hotel, and followed up the next day with suggestions on how to get it repaired. Tim was professional, friendly, and very helpful.

Ch
Review №12

Called after work got there promptly, very friendly & helpful. Was surprised how cheap ended up being as had them towing from one town to another. Sent me pictures & everything. Would definitely recommend and use again. Thank you

Br
Review №13

Jennifer from Capital District Towing arrived quickly and got my car out of an intersection after the ball joint blew out. She was courteous, calm, and friendly throughout the whole time and had everything taken away in less than ten minutes. Highly recommend!

Er
Review №14

Chandler was awesome! Kind, concerned for my issues, courteous and timely getting my stranded car towed. Thank you for your friendliness and professionalism during a very stressful event.

Li
Review №15

Courteous and professional! Ed arrived early and was genuninely concerned about my vehicle and didnt leave until my ride arrived. Treated my car with great care getting it onto the tow truck bed. I felt as if my vehicle was in good hands. Will definitely recommend!

Ta
Review №16

Zach came very fast He was very nice and fast at tire change I took less then 4 mins I was very grateful. I like that he made sure I got home safe thank you so much I’ll highly recommend amazing Guess service and more

Jd
Review №17

Huge shout out to Chandler. He had my car on the bed in quick order. He also was knowledgeable about my model car specifically and he knows how to drive manual (big plus). I felt awful about needing a tow but his attitude was great and made me feel a lot better about the whole situation. I needed the delivery address changed last minute and they did it for me no problem, no questions asked, not even any frustration. I really want to emphasize how much I appreciated the positive mental attitude and professionalism from Chandler and those I dealt with on the phone. Its been a rough 24 hours and they helped lower the stress a lot just by being chill. I would use this business again and I would recommend it to a friend.

Pa
Review №18

Capital District Towing made getting my car towed a very easy, stress-free experience! The receptionist was efficient and kind and TJ arrived to tow my car on time. He was very friendly and the follow-up communication was great. I would definitely use them again!

Ka
Review №19

One of the best towing services I have experienced. Zach (truck driver) was timely and responsive. Within an hour he arrived and towed our company diesel van (20 minutes on a Saturday night). He then was happy to meet us the next day and towed the vehicle all the way from Guilderland to Northern VT. So thankful for him and the team at Capital!!

Be
Review №20

Capital District Towing helped us so much in an emergency pinch! Zack was humorous, professional, and great to communicate with. They called us back almost immediately and were down to do long distance hauling on the fly! Definitely recommend this business!!

De
Review №21

Thank you Capital District Towing. Zach was great. He was very helpful during a stressful situation. Fast service. Good communication. Highly recommend this business.

ma
Review №22

Jennifer was amazing, she called and let me know her arrival time, she arrived a few minutes before her eta. She was super polite and knowledgeable and very fast. I highly recommend their services.

Ja
Review №23

First time needing a towing service, the reviews are honest. Tim was up front with the time estimate and cost and he was a pleasure doing business with would definitely call again.

Ra
Review №24

Speedy, professional, and reasonably priced. Got my car towed 13 miles and he showed up to tow within 30 minutes. Would highly recommend to anyone who needs their car towed

Be
Review №25

We were looking to have a newly purchased, privately sold camper moved locally from one campground to another. Pete personally, and quickly, returned my initial telephone call when trying to gather information on services offered, price, time frames etc...I was very pleased with his camper knowledge, his process for camper moves, fair prices, and his eagerness to work with us. As such, we decided to utilize his services and were even more pleased upon completion of the camper move. He was on time, came very well prepared, and even helped us with stabilizing and leveling of the camper once it arrived at our campground. I would highly recommend his services to anyone, and we will be utilizing his expertise and services for any future needs.

Ja
Review №26

Very fast and professional. Tim did a great job when I really needed it. Thanks!!

Sa
Review №27

I’m going to be honest, I was stuck in Albany and this guy had to towed back down to Poughkeepsie and he honestly offered me the best deal I can find. Everyone else wanted more Money but this business charges a reasonable and he will even talk to you and make you forget the your situation with your car. Fun guy to talk to and honestly I can’t believe I’m saying this but best towing experience service I ever dealt with in a bad situation of my car not working.

Al
Review №28

Thank you tim h. He was great. Really professional. Got the vehicle on quick and easy and back to my place in no time. Thanks capital district towing

ra
Review №29

Had Zach as my tow guy and he was great. Worked my truck like he knew what he was doing. Great guys great company. Thanks

Ga
Review №30

Arrived earlier than expected and quickly jumped my battery. Super professional and helpful. Thank you!

Cl
Review №31

Excellent service. Quick response. I had to move a heavy boom truck stuck in my backyard. They came and saved the day.

Jo
Review №32

Driver Zach, was curteous and punctual, arriving right on the dispatchers estimated time. He was very skilled and had the vehicle on the truck and tied down , quickly and safely and was a pleasant guy to talk to on the trip with my truck back to home.. Would recommend this towing company to anyone if they are looking for one that is no frills and does what they say theyre going to do in a safe and timely manner.

Th
Review №33

They were prompt, and convenient, no complexity, they were problem solvers. Thank you Zach for your help! I’ve never had to use a towing service before, they were great!

Za
Review №34

Zach was very helpful it took me 2 different tow companies to tow a white Mercedes but Zach did it was fast and efficient

Ro
Review №35

We had a large vehicle in a difficult position, and the tow operators were able to bring it out and tow it to the specific location we wanted. Also, they were patient enough to wait for us to find the right key to unlock our gate. Would 100% recommend.

Ro
Review №36

Jennifer was great...very courteous, acknowledgeable and overall a pleasure to deal with. I would strongly recommend Capital District Towing to anyone on need of prompt and reasonable service.

le
Review №37

Great service, very friendly and more importantly fast response , driver got to me an my car in less than ten minutes

Mi
Review №38

Zach was great 👍 polite, professional and knew exactly what he was doing.5 star rating.

Jo
Review №39

My car was hit by a UHaul in a hit and run and they took care of me so we’ll. Couldn’t have asked for a better company came faster than estimated and was extremely professional can’t say enough about this briskness

an
Review №40

Jennifer was awesome. I wish all auto workers would model her professionalism.

Cy
Review №41

We used Capital District Towing to tow our 32 foot fifth wheel to our seasonal site and could not have been more happy with the service. Pete was a pleasure to work with. He is extremly knowledgeable and professional! He took his time, explained things if we had questions, made sure we were happy with the placement of the camper and assisted in the leveling process. We would definitely recommend him to anyone and will be using him for future endeavors.

St
Review №42

Jennifer did a great job on this tow. She was prompt, friendly, and efficient.

Jr
Review №43

Company was very respectful and very courteous. The professional workers really understood the customers needs and wants and the driver name Zack was very helpful and provided very good service.

Er
Review №44

Zachary Florada gave me a tow to poughkeepsie last Sunday morning. He was on time and professional. Would strongly recommend this service! Great ride at a low price!

Te
Review №45

Jennifer was on time. She was courteous and worked so hard to get my dead car moved. She was resilient. I strongly recommend her.

Co
Review №46

The Owner, Pete was very personable and professional. He moved our new 5th wheel, set up, provided detailed instructions on the unit and was fully prepared for anything! He brought all the extra equipment/accessories needed on a set up “just in case”. He reached out to ensure all was set before delivery and followed up as well once the job was complete. When RV companies failed to deliver, Pete was there! My husband and I thank you immensely! We highly recommend Pete!

Ta
Review №47

I used Capital District Towing to tow my nieces car. Jennifer was the one that was on call and was extremely helpful, friendly, respectful as well as professional. I would strongly recommend to anyone who asks. Thanks again Jennifer you were amazing!!!

An
Review №48

They were reliable, on time, and professional. Jennifer was polite and friendly. I would recommend them.

Le
Review №49

Had a great experience, driver Zach was very accommodating even though they were having a very busy night, and I felt completely comfortable as a woman in my own. I have used them before and will do so again if needed.

Cr
Review №50

I would highly recommend Capital District Towing for all towing services you might need. They were very professional and helpful it was a great experience all the way through. Very professional, kind, and quick!

Jo
Review №51

Capital District Towing did a great job moving a shed to my property. Tim and Nick were very professional and helpful and went above and beyond to ensure the shed was placed properly. Highly recommended.

Th
Review №52

I would highly recommend. Zach was professional and assured me that my motorcycle would be safe.

Wy
Review №53

Peter, the owner, personally picked me up. He had my car on the bed of his tow truck and headed home within 15 minutes of me calling. After I was given a 45 minute wait time with another company. I will only use Capitol District Towing for all my towing needs. Fast, friendly service

Ch
Review №54

Amazing customer service!!! I broke down an hour away from home(Mass), not only did the compassionate driver give me a deal, but he brought me home with my vehicle. He even grabbed me a drink. I have never had such a positive towing experience given the circumstances of my horrible luck. Definitely recommend.

Pe
Review №55

Zach Florada at Capital District towing is amazing !!! He showed up, was very professional, knowledgeable, and got the job done quick. I would highly recommend them !!! Thank you 🇺🇸

An
Review №56

Zach was great at helping me out and going above and beyond helping

Da
Review №57

Zack saved the day. My bad day got much better when he arrived. Dispatcher gave accurate and honest info and got back to me after a cancelation.

Co
Review №58

Peter came highly recommended to help us with the transport of a used 5th wheel we just purchased for our camp. Not only was he super professional, knowledgeable, and patient, he took his time and helped set us up and showed us the ropes per say. We are 1st time 5th wheel owners and Peter really was extremely experienced and gave us so much advice and pointers. He had an array of knowledge. He thoroughly inspected our camper and pointed out areas needing attention. We could not have picked a better nor more qualified person for this job. He picked it up in Vermont and transported it to a local campground here in NY. I could go on and on about how pleased we were with his services but you will know for yourself once you hire him. He is literally the BEST!!!! Thank you again Peter!!! You rock!!!!

Ja
Review №59

Jennifer came out when our vehicle broke down. She was amazing, Capital district towing got to us in a very fast time, and we couldn’t be happier with our experience

Jo
Review №60

Zach drove 80+ miles on a Friday night to help in a tricky situation! He was on-time, communicated during the process, and was just a nice guy. Would highly recommend this company!

to
Review №61

Jennifer is amazing, fast effecient, friendly, a pleasure to interact with nice people.

Ch
Review №62

The phone receptionist was very friendly and explained the exact costs for towing ahead of time. Driver showed up ahead of schedule and was friendly and informative on the whole process, paid exactly what they said I would! Thanks and will use again

Jo
Review №63

My alt belt shredded in Albany and I called CDT. Was told 45 minutes but the driver Jennifer got to me real fast, got my car on the truck in no time, and got me to the car dealer. She didnt want me to wait! Jennifers the best. Friendly and professional.

Ka
Review №64

We called at 11:33 pm for a vehicle lock out and this guy came to the rescue immediately and had us back in the car by 11:56! No other tow company even answered our call! Hopefully this never happens again but if it does I know who we will be calling! Thanks again for the great service!

As
Review №65

Tim H was really fast and professional. In less than 30 minutes from calling for a tow, the car was at the shop. Thank you!

Em
Review №66

Our experience with Capital District Towing this past week was beyond incredible. They were willing to haul us 200 miles out of a tough spot, on short notice at 6pm. TJ, our driver, was kind and professional, and the utmost care was taken with our vehicle. Would absolutely use them if we are ever stranded in the area again!

Th
Review №67

Tim really saved the day. My girlfriend and I had been living in the area for all of 1 hour, and my clutch blew as we were out picking up food. He got to my car way faster than we had expected, and made sure to recommend a local mechanic to fix up my car. He was very professional and understanding of our situation. As we got out of the truck, my girlfriend literally said That man was an angel... lol.

Ge
Review №68

My car got stuck in a muddy ditch & my sister and I both calling places to help me out.. we both called Peter at the same time lol.. he heard the situation & asked us if we wanted him to come out which we needed assistance ASAP I had my baby & my kid son in the car & it was about 930 @ night.. he said he’ll be there in 15 minutes & was there exactly then!!! We were in the middle of being helped by a neighbor but he took it well .. definitely will be using here for any service in the future when needed. Thank you from Massachusetts!

ka
Review №69

The dedication this gentleman has for his jjob is absolutely over the top!! I would never want this to happen to anyone but especially for a woman as young as myself being stranded with out a phone can be very Scary! Peter was my last Resort after calling AAA with a strangers phone and finding out my membership expired last month and then calling 911 and finding out the police no longer are allowed to unlock cars google was my last option and Peter was the first person to answer... I made the phone call at 11:33 he answered he was very concerned for my safety was super straight forward with the cost and time he told me he would get to me in less then 30 min and by 11:56 my car was unlocked and running!!! I can not Believe the incredible customer service this man has... if you are ever in a pinch this is defiantly the guys to call!! Thank you so much Pete!

Aw
Review №70

My husband had a flat tire with our BMW and called for the tow. Peter arrived within 10 minutes. Very professional and very helpful. Highly recommend this tow service 👍🏼👍🏼👍🏼👍🏼👍🏼

Da
Review №71

Amazing and timely service! I cannot express enough how happy I am I chose Capital District Towing! Great towing service!

Ja
Review №72

Needed an abandoned car towed off our business property. Excellent customer service from the time I called (Nick). They gave an estimate of about an hour, and called ahead to let us know they were on their way. The car was gone within the hour. Thank you Pete!! Great job. I will keep your card on hand, and Capital District Towing will be the first I call, or recommend to others if necessary!

F
Review №73

Great people, excellent service. First time I havent felt violated after having my car towed

Em
Review №74

Liz was absolutely wonderful- She arrived in a more than timely fashion, after my car had gone off the road due to the snow, Liz arrived to the scene, very calm and she reassured me that everything would be okay. It was obvious that Liz knew exactly what she was doing, and her professionalism was stellar and I dont know what I would have done without her!

Er
Review №75

Very friendly and driver and staff. Respectful of covid so he dropped my keys off at the shop for me so I didn’t have to get in the truck. Arrived only a few minutes later than he said he would so he gave me a discount. Thank you!!!Hopefully I’ll never need to use their services but if I do, I’ll call them in an instant. I’d recommend them to anyone without hesitation.

Da
Review №76

I had a tire flat on I90 while going through Albany - 830pm on a Friday evening. My car is extremely low to the ground and has no spare - both of these attributes made my situation quite desperate.I called Capital District Towing and while they were extremely busy, Peter Cary actually returned my call as he said he would and took care of my car in expert fashion. I have never written a google review before but his wonderful customer service allowed me to make it home safe and sound. He is a class act - honest and straightforward.

Ra
Review №77

May I just simply say THANK YOU to Tim and Capital District Towing service. You turned a very difficult/stressful predicament into a manageable situation. There are STILL good people out here!

Ji
Review №78

Always professional, courteous, on time, exceptional service

Aa
Review №79

Jennifer was amazing and very helpful.

Me
Review №80

Capital District Towing stuff are angels.After a traumatizing accident this afternoon near Albany airport, they came towed my car. A young women named Emma came to me, explained what’s gonna happened. She was very friendly and patient, she said come to my office, you will feel comfortable and she bring a bowl of water for my dog.I realized she must notice how clueless and shocking I was, she treated me with her warmth and gentleness. After found out that I had an option to rent car paid my insurance ( Emma made all the calls) but I didn’t felt like to drive, she did not treated it just like a job, instead she really try to think anyway she could help me until magically they got a towing call in my area so they decided to drive me and my dog home in Hillsdale NY. T.J so kindly drove me and my dog to my door. They really just want to help.I could had a very different experience this afternoon after a shocking accident but because those people who helped me in this company changed my whole experience from a total desperation to felt delighted. They are warm, down to the earth people, I felt so much calmer because how they treated a stranger with their true generosity. I deeply appreciated this company, Emma, TJ, Tim and other gentlemen who I don’t know his name. Thank you guys so much!!!Meng Xie from Hillsdale, NY

Gi
Review №81

It is a Friday night at 9:30 pm and my battery decides to die on me. I called several companys all of which went to voicemail. I called capital district towing and within 15 minutes Peter Cary was here to help. Not only that he gave me a few recommendations on local towing services that may be cheaper. In the end I am more than happy I went with Peter. 10/10 would recommend!

mo
Review №82

On my move from Chicago to Cape Cod, my car overheated while my sister and I were driving on the NY State thruway. Around Albany my car became undrivable. It was a Sunday night, my sister and I made it to a gas station with my car, and were on the phone with Progressive Insurance Roadside Assistance for 3 hours. After not getting the help we needed my sister researched local tow truck companies. We came across Capitol District Towing and Zach answered the phone right away. We tried to work with my insurance and when they would not help, Zach assured us that he would be able to work with me paying out of pocket to get a 4 hour tow truck drive home to Cape Cod. He agreed to tow my car and my sister and myself. Zach was our savior that night, he made the trip home for us finishing my move home back east so painless. He could not have been kinder, he made us feel so safe and comfortable. I honestly could not be more thankful for Zach and this company. The patience and willingness to just help was what made me so impressed with this company! I will forever know if I ever need help who to call!

Pa
Review №83

Quick great service. I was stuck at 430 am in snowstorm. With great communication they came out and got me home safely.

er
Review №84

Our car broke down two hours from home late last night and we called Capital District given the great reviews online. Liz came to our rescue about a half hour after we called (we were a half hour drive away!) and we were BLOWN away with the professionalism and kindness she showed my family and I. We had two young children in the backseat and she took such great care of us…………highly recommended.

Tr
Review №85

Zach is professional, work fast

to
Review №86

Zach, was so outstanding while I was a crying hot mess, my USAA insurance couldn’t help til the next day and Zach came ASAP! 10/10 recommend him and the company thank you again for being fast and kind!

Se
Review №87

Peter was very helpful when one of my company cars’ battery died. I called multiple businesses and he was the only one who gave me a fair price. Not only that...instead of immediately just towing the car, he figured out what was wrong with my battery and fixed it. Turns out I didn’t need it towed. He charged me a very reasonable service fee. He saved me hundreds of dollars. Very honest, professional, and reliable. If you’re in the area and in need of car/towing services...he’s your guy!

Am
Review №88

TJ was super helpful and effecient. He texted me when my car was brought to the dealer. Everyone there was kind and professional.

Jo
Review №89

Road-side service had me waiting on the side of the highway for two hours during rush hour trying to get me a tow. I called Capital and they had me hooked and rolling in 20 minutes. I was home 20 minutes after that. Call Capital first and save yourself the time/hassle. Thanks Peter and Emma!

Ja
Review №90

They were nice and helpful. Didnt see them wearing any masks at all! Felt very worried about their overall sanitary standards.

He
Review №91

Tim K. Helped me with my roadside assistance and he was absolutely amazing! Not only did he come out at midnight to tow my car for me but he would not leave me until my car was on his truck to be taken to the shop! I definitely recommend this company to anyone! THANK YOU SO MUCH CAPITOL DISTRICT TOWING!

Ad
Review №92

Jenn was fantastic at her job

An
Review №93

Fast and very helpful service

Ja
Review №94

My 1 Ton dump truck broke down in Schenectady and I had called several local towing services near Schenectady and each towing company said they couldn’t help me out. So I had googled and found Capital District Towing in Albany NY. A very friendly gentleman named Peter answered phone and heard about The situation I was in and he had driven out and got to me within a half hour and was gone in ten minutes with my dump truck on his flatbed. Really great customer service and very professional. Definitely will be using Capital District Towing in Albany NY for any future towings.

Ka
Review №95

Peter was super nice and went above and beyond for me. Never had such good customer service. Def gonna be referring you guys to everyone

Sh
Review №96

Even though the car needed to be towed the driver and the owner were very helpful and went out of there way to make this hard time very easy to recover from.

Jo
Review №97

Zach at Capital was awesome and really helped us out when our car died unexpectedly on a Sunday while we were on vacation. He got out to us quickly, helped us find a good service station nearby, and drove us back to our rental (with our dogs!)

Ca
Review №98

I called Liz today after having a flat tire in my drive way. She arrived promptly and was able to remove the screw in my tire and plug it so I didnt have to go to the garage. She saved me alot of time and money today. Very professional. Would highly recommend.

Ro
Review №99

My car was stuck in park and therefore difficult to tow. TJ, my driver, went out of his way to carefully load it on the flatbed and, even more difficult, get it off without damaging the asphalt at my mechanics shop. Also nice to talk to during the drive. A+ job!

Ra
Review №100

This is a great company that will help you out and get exactly what you need done. My driver, Scott, was punctual, attentive, and professional. Completing a nighttime job with honestly fantastic service is something that shouldnt be taken for granted, especially in Albany! My family also used this company a few times in the past and have never had a problem. I would definetly recommend this crew.

Information
27 Photos
100 Comments
4.8 Rating
  • Address:90 Watervliet Ave, Albany, NY 12206, United States
  • Site:http://www.mytowguys.com/
  • Phone:+1 518-533-9623
Categories
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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