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A to Z Auto Repair
500 Meadowlark Pl, Alabaster, AL 35007, United States
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Sc
Review №1

The mechanics at A to Z Auto Repairs are excellent. I had some tough parts to find but Chris Jones worked hard to find what was needed to get the right parts to get me back on the road again! Thanks to Chris and his professionalism Im a happy happy client! I will definitely be using him for all my automotive needs

To
Review №2

Great shop that just doesnt throw parts at a car to fix it.

Sa
Review №3

Chris did and excellent job. I could not be happier. Great communication. Great prices. Great service.

Ge
Review №4

Just had my car repaired there again. Great quality of work, fair pricing. Takes time to get my car, but then it is older, so hard to get parts. Always satisfied.

Ze
Review №5

My wife and I were traveling with our camper and our GMC started running rough with very little power. I called on the road and and brought our truck in the next morning. They gave us a ride back to the campground and had the truck done by late afternoon. I couldn’t have been happier. One person’s comment was they were fair, honest and competent and I couldn’t agree more. Excellent service, professional and everyone we encountered were courteous and knowledgeable.

Na
Review №6

They are good mechanics, thats why they are very busy.

Br
Review №7

They did work on my son truck charged him $1800 the truck stoped running a couple of days later towed the truck back to their shop keep it for months and then told my son he had engine failer and wanted more money and when he refused they told him they were not responsible and towed his truck back home.

Da
Review №8

Found A to Z from a google search after reading all the positive reviews. Could not be more pleased! Very responsive, explained everything, and puts forth the extra effort for their customer. Thank you!

Do
Review №9

Would not recommend this place A to Z Auto to anyone and try to discourage anyone who thought about going there.

Da
Review №10

Despite their work volume being high, they were still able to make my vehicle a priority.

Ju
Review №11

Awesome place. Chris and his staff are very knowledgeable and friendly. This is the only place I take my truck.

Bo
Review №12

Chris and his team diagnosed my engine being locked up. While giving me an estimate for a used engine and a time of completion he told me first to call the dealership to see if my car had a recall. Turns out he was right. I am now getting a brand new engine covered completely. If thats not a straight shooter I dont know what is. A to Z will be my new shop of choice. Thanks Chris and team. BB

Br
Review №13

A-Z auto really means A-Z! I brought in cars, suvs, trucks, trackers, golf carts, lawn mowers, gas vehicles and diesels. They have fixed everything I have brought to them. Chris and his staff are always straight forward and honest with us. I have never had a business that I have specifically gone to until I started doing business with Chris and A-Z auto. I recommend A-Z to the family who owns 1 vehicle and to a company who has several vehicles. They accommodate everything! If it has a motor, A-Z can fix it!

Ap
Review №14

A to Z is amazing. They always take care of our needs. We will never take our cars anywhere else. Top notch service!!!

Ty
Review №15

Friendly and fast.

Lu
Review №16

OMG....I was stranded with a broken belt on my car, it was a Sunday afternoon. I called the shop the answering service gave me the owner’s cell phone. I told him my problem. He came from home to help me. My wife and I are forever grateful to his dedication to helping others.Thank you Chris Jones and family.

Ke
Review №17

Absolutely wonderful automotive repair shop! From Summer answering the phones , to getting your car fixed! Management dose a wonderful job to!My car is a problem car an they figured it out, an fixed it! Very thankful to them for all there help with my automobile!

Bi
Review №18

Good work took a little time but well worth the wait.

Ch
Review №19

Our car broke down in the evening while driving through Alabama and the team did an excellent job fixing our car first thing in the morning. Customer service was awesome and they didnt sugar coat about what needed to be fixed. The price was absolutely fair and thats very difficult to find nowadays. Wish we had honest folk like this back in our hometown. Thank you again!

Do
Review №20

Always did great work when I would have to take our companys work trucks there. They really know their stuff and could fix almost anything. I currently have my personal vehicle being worked on there now and have had issues communicating with my insurance company in a timely enough fashion. I inconvenienced them and Chris was still understanding and talked to me about my vehicle was completely busy. Great group of people and place to take your vehicles.

ch
Review №21

Great service and staff.

Co
Review №22

Chris and Kim Jones, owners of A to Z Auto, are hands down the best of the best! I will never take my car to any other mechanic. I drive every day all day due to my job as a home health care nurse, my car is vital to me personally and professionally. As stressful as it is to be without a car or have car trouble, Chris and Kim made my experience with their company pleasant and easy. They are quick to respond and kept me informed on the progress. Whether is is general care for my car or something major going on A to Z will always be the place for me and my family!!

La
Review №23

It’s so hard to find a diesel mechanic that is honest with quality work. I highly recommend A to Z for all diesel and auto repairs. Friendly staff to boot.

Co
Review №24

Friendly, accommodating, professional, fast and efficient! It was my first time there, and they treated me like Id been coming there all my life. It was a GREAT experience, all the way around, from dropping off my truck to picking it up, (they even offered to drop me off at my house/pick me up when it was ready!) including the cost. My hats off to Chris and his staff! There are a few other places around here that should follow their lead... Thanks, folks! You have a new loyal customer! 😀👍

Ma
Review №25

We LOVE A to Z Auto! Kim and Chris Jones are the sweetest people and such a pleasure to do business with. Chris has always be honest and upfront with our cars and Kim is so sweet to sit and talk with you while the guys are working on your car. I love that I can call A to Z and speak to Chris himself and tell him whats going on, no matter how busy he is. I trust A to Z with all my cars and HIGHLY recommend it to friends and family!

Ed
Review №26

Ive been taking my cars here for the last 4 years. I feel the people here are trustworthy. Theyve actually, more than once, recommended I NOT have thousands of dollars of work that wasnt necessary. Its great to have a mechanic that will only recommend things that need to be done instead of trying to pad the bill with pointless work. Some other shops will push you to do things that you dont need but not here.

Am
Review №27

They were friendly enough but it took them over 7 hours to not complete an estimate for a tune up. They might do great work but don’t expect it to be timely. The two stars are mostly because I was told “we got bombarded at the end of the day” but my car was there at the start of the day... just be up front with people about how long things will take. Not all people can afford to go that long without a vehicle.

Ni
Review №28

The BEST in the business! From the smallest to the largest problems you could have with a vehicle, Chris can take care of it. If you are looking for honesty, integrity, and stands behind their name then you have found the place. You are never left in the dark about whats going on with your vehicle and when its done, you know its done right!

Be
Review №29

Had an issue with transmission on my SUV, they did everything they could to fix it but it was apparent the damage was too great. Chris(the owner) gave me all options to replace or rebuild the transmission and then took a few extra days to have one of his mechanics drive the vehicle to make sure the repairs were done right! I have found a new place I can trust to fix my vehicles! Thanks Chris and team. BH

Ta
Review №30

I have taken both of my vehicles to A to Z and will not take them anywhere else. My alternator died in my SUV when I was driving home from work on I-65 South in 6:00pm traffic. I called A to Z after hours and Chris had a tow truck to me in 30 minutes. He called me the next morning to confirm that it was the alternator and kept me updated on the entire repair process. He had my vehicle repaired in less than two days and the price was much less than what I expected. I will only take my vehicles to A to Z. They are extremely friendly, treat you like family, and go above and beyond anything I had experienced at other auto repair shops. I absolutely recommend A to Z to anyone that needs anything done on their vehicle.

Tr
Review №31

The only place my family will ever take their vehicles to be repaired! The most honest, hard-working people in the business. If you want it done right then this is the place to go! A-Z will always have our business!!! Thanks Kim & Chris!!

Dr
Review №32

Nice guys, good communication.

Ba
Review №33

Great place to work need Auto Repair come see Paw Paw

Co
Review №34

Best place in town to have your vehicle repaired! Kim and Chris have treated my family like their own. Will never go anywhere else!

Ke
Review №35

A to Z is the only place I will take car. Chris and Kim are super awesome and sweet people! The guys that work there are great people. Everyone is so friendly!! Before I found A to Z I would go other places and I just felt like another number but Ive been taking my car to A to Z for a few years now and I feel like a friend/family, they always ask me how my trips are and what Ive been up to. Their knowledge on cars suvs etc are insanely awesome! They ALWAYS DO A 110%.

Ja
Review №36

A to Z Auto offers excellent customer service and ALWAYS guarantees their work! They are honest, thorough, and always available to answer questions! We will never take our cars anywhere else!

St
Review №37

Not only did they NOT put the car back together in order for us to pick up and transfer to a new location cause our warrenty was indeed active. They disposed of a key essential bolt we needed in order to make it work long enough to move.

K
Review №38

Good service. Knowledgeable staff. Honest and reliable.

Da
Review №39

Always does an awesome job! Very friendly! Gets the job done quick!

Da
Review №40

Great Volvo mechanics. They are top notch.

St
Review №41

1Great please to get all your mechanic work done

De
Review №42

Nice people. I was delivering their groceries.

Ch
Review №43

Great job and Trust their work! Highly recommend!!!

Hu
Review №44

Worst auto service around. Incompetent.

Ed
Review №45

People you can trust. They treat every customer as special . . .

Br
Review №46

A to z does great work at a reasonable price.

Er
Review №47

Great service and personal service just like a family

To
Review №48

Chris and his guys are awesomeIntelligent, honest, and reasonable

Ke
Review №49

Very helpful ,knowledgeable and very fair.

Ma
Review №50

The mechanics here are parts changers. They dont know how to troubleshoot so they will just guess by changing parts until it fixes the problem, at the cost of the customer. They also try to rip you off on the cost of parts, so if you are not mechanically inclined do not use them. They tried charging me $800 for a $400 part.

Jo
Review №51

Great people

Jo
Review №52

Very fare and honest work

Jo
Review №53

Great service and Great people

Je
Review №54

They are a bunch of crooks

Ga
Review №55

Chris is the man! Thank you!

Information
5 Photos
55 Comments
4.5 Rating
  • Address:500 Meadowlark Pl, Alabaster, AL 35007, United States
  • Site:http://www.alabasterautorepairservice.com/
  • Phone:+1 205-419-0264
Categories
  • Auto repair shop
Working hours
  • Monday:5:30am–5pm
  • Tuesday:5:30am–5pm
  • Wednesday:5:30am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:5:30am–5pm
  • Sunday:5:30am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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