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Floyd & Green Jewelers
515 Silver Bluff Rd, Aiken, SC 29803, United States
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Re
Review №1

Ive been using Floyd and Green for a long time. Everything they have repaired for me has been perfect with no problem. They helped me design a pendant by picking out various charms and then put it all together. It was perfect. The service on my Rolex has been excellent, and they were most efficient when I had to send it off for for repair. They provided follow up until it came in and then they notified me immediately. I love F&G but my wish list is a lot longer than it should be. If you havent been there GO! Beautiful jewelry for everyone.

Cy
Review №2

I had a wonderful experience with Floyd & Green Jewelers. Their customer service and the quality of their jewelry repair are impeccable. I highly recommend.

Ka
Review №3

Tammy was 100% fantastic! Made my experience the best experience I have ever had at a jewelry store.

Je
Review №4

I love dealing with Tammie for about 20 years! She is fabulous to help you!

Ka
Review №5

If you live near Aiken or 1000 miles away, Floyd and Green Jewelers is where to buy jewelry. Erica, my sales associate was professional yet warm and very friendly. She never appeared rushed and let me see as many pieces as I wanted. They’ll email you pictures of what you’re interested in. They go the extra mile. Aiken is also a beautiful, quaint little town.

Wi
Review №6

Great customer service. Everyone should make this their jeweler of choice.

SH
Review №7

I found the ring I really wanted to own, buying it too.

Ch
Review №8

This Place is Great, Tom and the staff always treat me like gold. They let me make the decisions, after their suggestions, with no pressure.The process was easy, communication was great and I’ll be sure to return.I can’t wait to see what the store looks like once the remodel is complete.

XI
Review №9

Tammy,I want to say thank you for your attentive and prompt greeting upon entering. It’s always nice to feel valued as a customer and you displayed nothing less than professionalism throughout our experience. My wife loves her earrings and I appreciate the fact that I found someone I can count on to help me grow my collection. The fact that you opened up with the story about your bracelet only solidifies why I love this shop now. If it’s not for ever lasting memories than why else get it ! Thanks again ! Look forward to shopping here again. - Miguel B

Vi
Review №10

Wonderful experience! My fiancé bought my engagement ring from another retailer but I needed it sized down a little bit and the amazing staff at Floyd & Green were happy to help! Great customer service and quick as well! I would recommend them to anyone!

St
Review №11

Working with Erica was great. She was able to help me find the perfect setting.

JJ
Review №12

Erica was such a big help with all of the choices that had to be made, I don’t think we could have done it without her! Erica was able to guide us through the process flawlessly and made us feel so comfortable and at ease and we knew that we had chosen exactly what we wanted. Thank you Erica for all of your hard work!!

Pe
Review №13

Jenny was a wonderful help when looking for a special piece of jewelry. She held it for me, sent me pictures, and I felt no pressure to purchase. Jenny, and Tom, thank you for ALWAYS making my F&G experience a most pleasant one. You all are THE best!!!

Sh
Review №14

I have had nothing but professional help regarding the purchase of my necklace I highly recommended them for future sales

Li
Review №15

Appraisal process was thorough, timely, and fairly priced. The emailed photos and description were an added bonus. Pleasant, knowledgeable staff made the experience very enjoyable. Highly recommend this professional operation.

Pe
Review №16

Just fantastic all around.I am from Charleston, and my wife and I purchased a custom bracelet several months ago. The bracelet is exactly what my wife envisioned.While shopping for the bracelet, I mentioned that my dream watch was a Rolex GMT Master.7 months after purchasing the bracelet, I received a call that Floyd and Green had a GMT Master available for me!I did not put myself on a waiting list or request a contact from them. They simply remembered our passing conversation while shopping for my wife.THAT is customer service.The entire experience purchasing the bracelet and my watch were professional and flawless.I cant recommend Floyd and Green highly enough.Just superb.

wa
Review №17

Very knowledgeable and professional.Thank you Heidi for a pleasant and rewarding experience. I will definitely be returning.

Co
Review №18

Hands down one of the best jewelers around! Everyone is always helpful and nice. I love their selection of Pandora.

pa
Review №19

Always wonderful to visit Floyd and Green..great service, beautiful jewelry and so helpful. Just picked up an item for repair and such a nice job..thank you. So glad to lnow you continue to stand by all your jewlery

De
Review №20

Tammy and the rest of the staff were awesome. I love supporting our home town jeweler!

Ho
Review №21

My wife lost her engagement ring on a trip a few years ago and it was time for a new one. After 25 years of marriage, she was deserving to pick it out herself this time. Nikki took great care of us and my wife now has the ring and band she loves. Tom and his staff are always very helpful and accommodating.

Ka
Review №22

Floyd and Green always goes above and beyond my expectations. I consider their service first class and professional. The quality I received is nothing but the best. Floyd and Green is my go to for all jewelry needs. Thank you!

Ka
Review №23

I lost my wedding ring recently and needed to get a replacement. I drove to Floyd & Green in Aiken because I knew they had a great selection of estate pieces to choose from, and they did not disappoint! Tammy was so knowledgeable and helpful. Not only did I get to buy a beautiful new wedding ring, they were having “Weekend of Giving Back”, so I got to designate 10% of my purchase to 2 local non-profits.Highly recommend F&G!!

Sh
Review №24

I always feel welcome when I walk in Floyd and Green regardless of when I come. Staff is very knowledgeable and oh so helpful. Thank you to all of you.

Ri
Review №25

I was very pleased with my experience with Floyd and Green. My fiancé found a picture of a ring she loved on their website one day while she was just looking and sent it to me. Little did she know I kept it and later emailed F&G asking if they could get me that ring or one just like it. The salesperson was very helpful and found the exact ring she wanted. I was able to order it and later order our wedding bands from them also. We even got a discount because we purchased all three rings from them. They were very helpful and always available when I needed them. I would recommend them to anyone looking for wedding jewelry.

Ro
Review №26

Sales agent was very knowledgeable, pleasant and helpful.

Da
Review №27

These rings were heirloom give for our use. They were perfectly sized and beautifully remastered to a stunning look to greatly complement my future wife.

Do
Review №28

I contacted Floyd and Greene for ideas for a gift for an employee who has been with us for 15 years. We wanted to honor her loyalty and dedication. Heidi jumped right on it. She got my info and called me right back with a great gift idea. Thank you Heidi and Thank you Floyd and Green!

Jo
Review №29

I went in, in search of a Pandora gift for a friend for her birthday and Erica greeted me right away. She was very helpful in choosing. She also helped me add Jewlery to my wish list for my husband since our anniversary is coming up soon. I felt her customer service was impeccable. Erica was knowledgeable and informative. My experience overall was wonderful and I will continue to use Floyd and Green for all of my jewelry/gift needs.

Ca
Review №30

I always receive excellent customer service at F&G!!

j
Review №31

I had both mine and my husbands wedding rings repaired recently. They did an excellent job! They look brand new. Friendly staff. Overall great experience. Would highly recommend.

MQ
Review №32

Floyd and green is definitely my favorite jewelry store as well as an authorized Rolex dealer, every time I’ve stepped in this store I’ve been totally impressed, the sales staff is second to none. The representative i dealt with was Tammy Vanderford and she is the best! She went out of her way to make sure I was taken care of, an absolute professional. Kudos to the Floyd and green team!

Ph
Review №33

Floyd and Green is always a pleasant experience. Currently they are being very conscious of social distancing, sanitizing hands and wearing masks - all things I heartily endorse. Because of the size of the store, they were keeping track of the number of patrons allowed in at the time. And the staff was very helpful. I found what I needed two days before Christmas. Yay!

Ka
Review №34

Sales associate so very helpful and patient with me. She even cleaned and checked the diamonds in 3 rings I always wear.

Di
Review №35

Person who helped me was not very friendly.This is the first time Ive ever encountered that st Floyd and Green. Usually very customer oriented.

Ze
Review №36

The service I received here was excellent. My sales rep was quite helpful in helping me spend money. 🤗😄 All in all I left happy as a bee.

je
Review №37

I have been to Floyd & Green on numerous occasions and have only gotten great service no matter what my problem or concerns were. Staff is very courteous and eager to help

Ju
Review №38

Erica always was prepared for my visit. Explained what had been done and has my best interest in mind. Never any pressure but guidance toward pieces that complement what I have sharing her own experience with pieces in the John Hardy collection. When I asked her to tell me more about John Hardy she was very knowledgeable all the designer. Thanks Erica

Ji
Review №39

Floyd & Green has been our family jeweler for the past 19 years, usually for the traditional celebrations and holidays. However, recently, I had a small but extremely sentimental request. I took an Alaskan Quarter that my wife had mounted to a necklace eye several years ago, and an Alaskan Black Bear Claw that my good friend had given me last summer when I was home for a wedding, and asked them to fasten the two together so I could wear it around my neck. I was born and raised in Alaska and it will always be home to me. Not only did they come up with the perfect solution, it was affordable and accomplished in a short amount of time. It is masculine, stunningly rugged and better than I could have imagined. From the biggest occasion to the smallest sentiment, I wouldnt go anywhere else for my jewelry needs.

Ne
Review №40

Our first visit to Floyd & Green. Our sales associate was very helpful in assisting us during our visit.

ja
Review №41

Very helpful as always making my purchase experience pleasurable and relaxed.

Ja
Review №42

We enjoyed our shopping trip today at Floyd and Green for Valentines Day. Erica was great in helping us choose the right piece of jewelry that I absolutely LOVE!

Sy
Review №43

Love love love the service at this establishment! Ive had the pleasure of visiting a few times for services such as batteries, resizing, appraisals, and more, and have never walked out without feeling valued. Ill be a customer for a while Im sure.

Ma
Review №44

Floyd & Green is the best in CSRA. Tom, Erica and all the staff make occasion shopping for my girls easy and enjoyable !

So
Review №45

Floyd and Green Jewellers provides premium customer care and a stunning selection of jewelry to suit every taste! Why go anywhere else?

To
Review №46

Great and quick service. Excellent staff!

Br
Review №47

I had a wonderful experience. I was helped by Heidi and was given the best customer service. Thank you for all of your help.

Va
Review №48

Loved the service Tammy do a great job

Ra
Review №49

Bad customer service from some tall young guy. It’s worth the 30 minute drive to Augusta.

Sa
Review №50

Heidi was so thorough and helpful! Great service.

Br
Review №51

Great customer service! Erica was so easy to talk to she knew exactly what I needed, I am very satisfied

Ke
Review №52

Incredibly knowledgeable staff. Stunning jewelry. I always get compliments! I only trust Floyd & Green for repairs.I highly recommend!

JE
Review №53

Amazing customer service and staff. I highly recommend this establishment and Tammy was the best!Clay Barnett

Je
Review №54

Wall out knowing the wife will love whatever it is you got in your green bag

Ka
Review №55

Very nice, helpful and professional staff at our Aiken SC Floyd and Green store.

Me
Review №56

Excellent customer service. Always a pleasure shopping at Floyd & Green. Great quality and pricing.

Je
Review №57

The best service that you could ever ask for! The employees were friendly and very helpful... I will be a returning customer!

Ma
Review №58

Erica was fantastic to work with. Helped me with selection, and could almost read my mind on what I was looking for. No place else compares.

Am
Review №59

This is the BEST jeweler around. I USED to only shop at Jared but, not any more!!!!! The sales staff are absolutely, hand down, AMAZING. (Christin is AWESOME!) They treat you like family and have your best needs and wants (😉) in mind.I am so excited for my ring! Thank you Floyd and Green!

Sh
Review №60

I had a bracelet with semiprecious beads made years ago with our family birthstones. The original bracelet broke and I lost a bead. I took it to Floyd and Green to see if it could be repaired and they did an amazing job. It is better than I could have ever imagined.Thank you guys.

Am
Review №61

Took my engagement ring in to be resized and was recommended Floyd and Green by a coworker. The ladies up front were friendly and helpful and the jeweler was able to resize my ring two sizes down which can be difficult. They had it ready when they said and my ring fits perfectly.

ga
Review №62

Floyd and Green are the preeminent jewelers in AIken, SC. Always knowledgeable of the diverse, in-store collection their staff is attentive and helpful. We have never been disappointed.

Th
Review №63

Nikki was very helpful, as usual, in helping me find a beautiful gift for my wife. After my selection, she processed the purchase to my satisfaction explaining the process. It has always been a pleasure to walk into Floyd and Green and be helped by Nikki

Me
Review №64

Dropped my ring off the be resized on a Thursday, prepared to wait the quoted 10 day turn around time, but received a notification the very next day that it was ready for pickup! They have amazing pieces and their staff are all incredibly warm and kind people. Instrumental cover songs play as their background music. The whole vibe is just lovely. Thanks for everything, F&G!

Ma
Review №65

I really appreciate the time and information Erica gave me as I was looking for an anniversary gift for my husband. She listened to my ideas and took it from there. She was very professional and pleasant to work with. I would recommend Floyd and Green to everyone. I will also tell them to ask for Erica.Thank you Erica!!!

J
Review №66

Leticia was so helpful and professional. I was able to pick the perfect gift for my daughter as well as a little something for myself.

Si
Review №67

Staff was very friendly and had a great sense of humor. Helped me find just what I wanted and even some more pieces of jewelry that I will come back for! It was a great experience!

Ro
Review №68

They did a wonderful job repairing my heirloom engagement ring! My engagement ring and wedding bands look brand new! It was done before the scheduled time. Highly recommend! Thank you again!

Je
Review №69

Floyd & Green is a great place to shop for any special occasion or need. The staff is absolutely amazing and will go to any length to work with you. This is our “Go to place”!!! We have done business with these grand folks for 25 years. Friendly, reliable, will stand behind there great items, and your happiness is there desire. I have had to get a special gift while on travels before and called them, talked it over, and they shipped it to my destination!!! That’s customer service you simply cannot buy. Thank you again today for the perfect gift and great fellowship. Love this place❤️

Ma
Review №70

Beautiful jewelry gallery. Each staff member is smiling and welcoming when one walks through the door. The selection is attractive and they seem to have something for most budgets. They also offer a good selection of fine sterling jewelry. I am impressed they will adjust/repair sterling as well. Im not sure if their prices are competitive with Augusta jewelers but the experience is pleasant and it is nice to support ones local businesses.

Ma
Review №71

The only jeweler that I use. Great selection, quality jewelry, OUTSTANDING staff. I cant say enough good things about this establishment.

Ba
Review №72

As a fairly new resident in this area, I hadNo locally owned store like this to use. My friend comes here, not only for her purchases but for repairs and such . I wanted to get an old, fairly expensive watch brought to life to give to my niece. The very nice and knowledgeable lady at this store not only solved my dilemma but also gave me several great suggestions . Thank goodness that we still have this type of local stores in the area. I will certainly be returning soon!

L
Review №73

Great service. Friendly staff.

Ma
Review №74

Outstanding inventory. The showroom was immaculately clean. I was offered a water as soon as I walked in the door. Nikki was very professional and helped me pick out exactly what I needed for my wife’s push present. Will be returning for our future business. Thank you so much.

Th
Review №75

I have loved your store since my husband first discovered it when we moved here from Manhattan. I love especially the hand crafted, high end pieces you feature. Your repairs have always been perfect, something that can be a special issue with certain watches—and I am a watch fanatic. Thank you for your wonderful stock of jewelry and your trustworthy help with repairs!

Vo
Review №76

Staff listened well and gave very helpful input. Never pushy to sell and didn’t discuss pricing until the customer was ready. Treated with respect and made to feel you were special regardless of the item(s) one was purchasing.

Pa
Review №77

We love doing business with local companies, and Floyd & Green is no exception! Each time Ive had cause to patronize their store, the team has been courteous, knowledgeable, efficient, and extremely pleasant. Thank you for your excellent service!

Am
Review №78

Was greeted immediately upon entering and asked if I was looking for anything in particular. Heidi then went straight to work showing me what I was after and even teaching me things I didnt know about the item I was looking at. I was not by any means one of their high spending clients, but they treated me like I still mattered as a customer. Thank you! I will always come back here for my jewelry needs.

Ro
Review №79

Tammy was great. She showed me everything related to what i was looking for. Will definitely return.Also when I went to buy the ring, they didn’t have the size I needed but they let me buy the bigger one knowing I was going to bring it back just to exchange it. It makes me really want to do business again with them knowing that they will work with me.

Do
Review №80

Friendly and helpful service! Heidi explains everything and is very nice.

jo
Review №81

Great staff that was able to repair my watch and help me purchase a wonderful anniversary gift for my wife. This will be my go to place for all of my jewelry needs. They have a wide variety of offerings to fit any budget, would highly recommend to anyone.

ja
Review №82

As usual everyone at Floyd and Green was extremely pleasant to deal with. I provided my price point and was shown several beautiful pieces. We will be leaving Aiken in the next couple of months and will miss everyone at Floyd and Green!!

Br
Review №83

Great experience as always. They are the best.

St
Review №84

Today was my first visit to Floyd & Green. I went in to have a battery replaced on my every day watch. I was greeted professionally and in a friendly manner and it was handled quickly while I waited. They provide a 5 yr warranty, which I think is pretty impressive.The store was beautiful and had a great selection of William Henry knives and jewelry and I am a knife knut so it gave me something to do while I waited.Great store, great selection and great staff. Worth the trip.UPDATE: Visited again for a repair to a sterling silver keychain that has sentimental value. Repair done quickly and expertly. Wouldnt know it didnt come from Tiffany that way. Another successful outcome.

Sa
Review №85

Its always a pleasure to work with Nicky and the team at Floyd & Green. They go above and beyond all expectations. Thank you Nicky for being patient and paying attention to the detail of our inquiries...

Jo
Review №86

The sales associate, Nicki, was marvelous. She was incredibly well spoken, knowledgeable, professional, lovely and kind to my wife and I. What a great sales experience!

Ga
Review №87

Very impressive friendly store. The staff is very knowledgeable and helpful. Their repair services are first rate.

Er
Review №88

Fantastic quality and service. Erica is amazing!

Ho
Review №89

They really know how to take care of their customers! Fabulous selection of jewelry. Great customer service and very professional. We would not buy jewelry or have repairs done from any other jeweler!

Ni
Review №90

We always have an amazing customer service experience here. Christin has helped us find the perfect jewelry each time, from engagement ring to wedding bands and just-because jewelry. Their William Henry collection for men is incredible as well. I wouldn’t shop for jewelry anywhere else in Aiken! Their customer service is geared to making sure you get the jewelry you want, not just making a sale. Highly recommend!

Am
Review №91

I love everything about this store. They give you first class options on whatever you’re looking for. Easy to work with and really helped us find the perfect ring at a distant during Covid-19. I will be shopping here again!

Dw
Review №92

Today was the first time that I’ve ever been in this store. I thought that Anna was very sweet and helpful in assisting me in what I was looking for. Very good staff and I’m sure that I’ll shop there again

Mi
Review №93

Super fast reliable, great customer service skills really enjoyed working with Hidi. Can’t wait to do more business and we will keep this store for a lifetime!! Amazing place!

KM
Review №94

Erica is very professional and fabulous to work with! Her follow up and attention to detail is impressive. Thank you for the great customer service!Best,Mark

Tr
Review №95

Floyd and Green is my jeweler. Ive always had great time buying for my wife.

Ja
Review №96

I have been using Floyd & Green exclusively for over 20 years. Great selection, amazing customer buying experience and they’ve always taken care of me when I needed repairs. Highly recommend.

Ho
Review №97

My husband wanted to surprise me with a new setting for my engagement ring. After 31 years it really needed it! Tammy was so helpful. I am so happy with the way my ring turned out! Floyd and Green really made my diamond shine again!

Be
Review №98

I had a very special ring of my mother’s that Jenny was a huge help in making it where I can wear it. It is gorgeous and I am so happy with it! Thanks!! Excellent service! I will definitely be back!Excellent service once again! Thanks to Tammy for her assistance. Love this very special place!

Ei
Review №99

Fast and friendly service the only place I will go for jewelry

Le
Review №100

I love this store. Its not just about their jewelry which is nice; its about what a class act they are. Ive been in there several times to get some inexpensive jewelry fixed or a new battery for my watch, but Ive never bought anything over $50. Yet the way they treat me, youd think I was there to spend thousands. I know there are a lot of rich people in Aiken, but I am not one of them. However, one day when I do have more money, Ill be proud to finally spend it there as if I had it all along. Thank you!

Information
100 Photos
100 Comments
4.9 Rating
  • Address:515 Silver Bluff Rd, Aiken, SC 29803, United States
  • Site:https://www.floydandgreen.com/
  • Phone:+1 803-649-6005
Categories
  • Jewelry repair service
  • Jewelry appraiser
  • Jewelry buyer
  • Jewelry designer
  • Jewelry engraver
  • Jeweler
  • Jewelry store
  • Watch repair service
  • Watch store
Working hours
  • Monday:10am–5:30pm
  • Tuesday:10am–5:30pm
  • Wednesday:10am–5:30pm
  • Thursday:10am–5:30pm
  • Friday:10am–4pm
  • Saturday:Closed
  • Sunday:10am–6pm
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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