Careless and AttitudeIts always this way our package are stolen from the mailroom and no one cares. Also, there is no safety inside the complex

Since I moved in almost a month ago I have been waiting for the leaks in the kitchen and bathrooms to be solved where the deterioration shows a lot. this department does not correspond to the rent it costs.

I lived here back in 2017 and came back because of how I had a great first experience.. Now, this second time around was a whole 360. I moved here back in November. Went through the whole checklist and checked off what needed attention. The ONLY thing that was fixed was my door. I requested for SEVERAL things that needed fixing. I pushed it aside because it wasnt too big of a deal then. But then I requested again for my vent in my bedroom to be fixed, for my stove to be fixed, and for my toilet to be fixed... I got notification a few days later stating that everything I requested was fixed and completed. That was in fact a lie. My toilet still continually runs, my right stove still does not work and I dont feel ANY air in my bedroom (this was requested in December). In Jan/Feb I requested for my heater to be fixed, however I did let this slide due to the fact that we had our winter storm.. In April I requested, AGAIN, for my right stove, my toilet AND my vents to be fixed. They cancelled my request due to my service dog being out and not put up. I NEVER received ANY kind of notification about that for one, and for two, in my initial request, I stated to let me to when would be a good time for maintenance to come so that my dog and I can go to the park, or just be some where while they work. The ONLY reason I even received a response is because I stated that I am now looking for somewhere else to live; even if that means breaking my lease. I have been as understanding as I can be, and as lenient as I can be. But I am now fully to a point where I have to leave this horrible review. Which, I HATE having to do due to the fact that I did love it here. The screws of my front door have even fallen off to a point where it seems as if someone is trying to break in, half of my oulets do not work, and I just---I am frustrated beyond words.. I even have proof of my requests and them being completed when they were never even worked on.The prices and apartments are decent, and its the perfection location. However, communication is by far the worst Ive ever dealt with.

Checking in to tour this place was an absolutely fun experience! Berlinda has such a lovely personality and the team was very professional and made sure that I understood how to maneuver around the property on our own! The apartments are extremely spacious and the complex is pretty huge! It is also right across from the school so it is actually pretty great for families as well! It area is a relatively quiet area as well! The keys are also smart home keys so you would have a code that only you would know to get inside your unit so its completely secure! Overall I had a great time and I would recommend this place! Even just for Berlinda :D

Berlinda was great! Very informative. Was patient with me and my 100 questions. She alone has made me so excited for my move in date.

** I HAD TO REPOST ** STOP REMOVING MY REVEW NOT A GOOD LOOK**To anyone who has only spent 48hrs and already leaving reviews while theyre on the pink cloud of a new apartment. Please wait until you complete your lease. Its crazy to me to read reviews of people who havent even moved into these apartments yet.Do you rate a restaurants food before you are served? Exactly.I moved here in 2018, I absolutely loved it. Such a great deal for a Townhome for such a great area. That mood lasted for about 5months until the neighborhood went downhill. The once peaceful, quiet and respectful community started deteriorating, FAST. By the time I moved out, I hated every single second I had to live there. Loud music, constant sports cars and bikes being driven around, honking, loud talking, men sitting on my stoop smoking cigarettes 8-10 at a time (what do these guys do for a living?) One by one, I saw my old neighbors leaving, being replaced by new ones that did not have an ounce of respect for the community.I think the property decided QUANTITY $$$ was better than QUALITY. Dont let the location fool you, if you love loud, obnoxious, constantly noisy and traffic jammed location, this is it. If you prefer safety, quiet and peace when youre in your home, I suggest you run far form this place.The only reason I give this even 2-stars was because of a man named Chris, I dont know if hes still there or not but he was the community director. He took our concerns seriously and did what he could. Ultimately thats where the buck stopped.Besides, look around you, the new apartments are going up fast, this location wont be around much longer. Look elsewhere, thank me later.

I havent even been here a full month and Im disappointed. Last night, the tank of my toilet started leaking. I live on the second floor and was concerned about damage and the downstairs unit. Called the emergency maintenance line at 5 pm (twice so someone would eventually answer) to initially report the issue. No one ever came. I called at 6, 630 and 7 asking about an ETA. By 8, the tank had emptied on my floor, used up all my towels and I was resigned to assume no one was coming. Called this morning and guess I got dispatched again? I wont know till someone shows up. Till then, I cant flush my own toilet. This is on top of every single line of communication with the apartment being absolutely IMPOSSIBLE to reach someone. Email, text, never answered and if you try to call Im pretty sure the phones ringer is off. Not a great start.

I’ve lived here for seven months and have had nothing but good experiences. If you’re looking to move in, know you’re paying mostly for location so don’t expect the world and a half. I’m hardly at home and personally love being five minutes from 635 and ten minutes from downtown Dallas because I’m constantly on the go. However, that doesn’t mean I don’t love my townhome. It’s spacious and fits myself, my two big dogs, and my roommate. Maintenance has always been super responsive and I’ve never felt any ounce of distrust in what they do. The complex has always sent out emails about if water is gonna be turned off for whatever reason so you’re never left to find out for yourself. My neighbors are super kind and one of them has lived here for about a decade, I believe. If I had a con, it’d be that there are times where they don’t really answer phone calls, but they always get back to me within two days so that’s alright for me. I’d recommend this place to anyone, really.

Office staff was very helpful and reassured me everything was ready for my move in date. Berlinda went the extra step to show me photos of my unit. Can’t wait to move in Sept 2021 and call AOTP home for a long time

I love it here. The area is great and I got approved in just 1 hour. Mrs. Balenda is the best!!! She worked with me and got everything done and most of all. I got the exact apartment I wanted

Belinda is a great help! She took her time showing us apartments and gave us a lot of information, look forward to moving in soon!

I love living at AAATP! The area is beautiful and peaceful! Been here 4 years! Safe environment for kids and everything is so close by! Everyone is great at the leasing office and I personally can always count on Berlinda to respond to my concerns in a timely manner. She’s always very attentive and personable! Thank you for everything you do!

The application process was incredibly easy and the staff was helpful all throughout the process. Bonnie and Berlinda were extremely knowledgeable and friendly. Their wonderfully inviting and bubbly personalities made me fall in love with the community.

This is my first ever review and you can tell why I had to do it. I tried calling this place 100s of time to get answers. Nobody picks up the phone. They assigned out of state lady to help with my move in and she barely replies. I made payment on their site and, it doesnt even apply to rent and stays as credit when my bank account is already charged. E-renter insurance site they have doesnt even have all address to sign up. I had to get external insurance as I couldnt reach out to anyone to help. As if they intentionally not want to place to be safe. Places look nice in pictures but the complexes are old (I drove by last month) and doesnt seem to have cared for from outside. I read multiple reviews after this and regretted my choice on picking this place. I wanted to move in from Louisiana and it has been very very though. I regret signing lease with them even before moving in. I bet the stay will be horrible as how management is. Lord help me on my stay here.Update after 6 months stay!The place is very old. Everything is broken, they try to fix things but many of the appliances are beyond fixable. Packages are never delivered to correct address, I always have to pick up my amazon items from elsewhere. They have same damn building number in every road, nobody can deliver stuff here.

Move in in today !I’m so happyGreat customer service.

Thank you for your help .everything was perfect,quick .move in today .so excited.

Berlinda was great! very profesional and responsible, she answered all my questions did my move in very fast.

There is no way to contact them. They will not answer your calls. They say they will call back, but they absolutely will not. Kinda convinced that nobody works here.

If you like to handle everything online make sure your account is working often. Bec rent comes along and with so little time I’ve had to pay my rent late and pay fees Bec I have gotten locked out of my account. And to get ahold of support or get someone from the office to help you get back into your account is real hell.

I appreciate the staff at Addison apartment they always go the extra mile to make sure you feel happy I your home. My heat was giving me issues one day and an amazing maintenance man named Melvin was prompt professional and went the extra mile he even took out my trash on the way out you can’t get better service than that!!

I love living in the center of everything and the maintenance people are always on time and willing to go the extra mile.

Thanks for Berlinda always being so helpful

We moved in on the 22nd and had to pay a move in fee which is understandable, so I’m thinking we have to pay rent on the 22nd of each month not one person in the office told us the rent was due on the first of each month; if that’s the case why we just couldn’t move in on the first. Now it’s a late fee so I had to pay rent and haven’t even been living here a month yet 🤦🏿‍♂️😓😓 I should’ve went with my plan and purchased a house 100% I don’t recommend this place at all

Honestly not worth the hassle. Its not a good area: my roommate and I call police sirens our nightly lullaby because of how frequently we hear them in the evenings. They overcharge: the low rent is great and all, but then they hit you with absolutely absurd water bill charges that pretty much negates that (we got charged for $50 for a month in which we only had hot water for two weeks). Laundry is a disaster: the onsite laundromates cost $8+ per load for washing and drying, and dont actually accomplish either. No in-unit w/d hookups so especially dont live here if you dont have another source of clothes washing nearby. The apartments themselves are porous, so expect high electricity bills in the cold and hot months. The parking lots have several potholes in them so big youd swear you could be buried alive if you dont drive around them.Its quite a shame, really, because its almost a great place to live. Rent is cheap, the apartments are actually quite comfortable (I really like our unit, bill/electricity issues aside) and the proximity to Vitruvian park is enjoyable as well. Unfortunately, the overwhelming downsides more than offset the benefits of living here. There are just too many complexes in northern Dallas that are just as cheap but dont gouge on expenses and have working laundry facilities. I highly recommend that you dont bother trying to live here, its not worth the effort.A lot of these 5 star ratings are extremely suspicious, reviews of visiting rather than actually living here. Take them as you will but Id say be suspicious. Theres no customer service here, its actually impossible to get them on the phone.

Up-side-maintenance people come out within like a week of requests we dont have a major bug issue the office staff is super nice. Downs-its difficult to get your packages because they dont have any late hours, You have to pay for parking to guarantee you a spot but every time they have events the parking fills up with people for the events and not with residence, Our pool is almost never cleaned, and when you actually have an emergency maintenance request they take two hours to get back with you.They are now charging you to receive your own packages, and you do not have a choice. There is also no parking during events, some events they put up signs that say no event parking and others they dont. So you pay for parking and then come home to find there are NO spots for you!

I stopped by to do a tour today! They were so kind and helpful! The self guided tour was great and I got to actually tour the apartment that I’ll be staying in vs an unrealistic staged apartment. The transparency was great and Berlinda was amazing!

Apartment is located around beautiful vitruvian way but the apartment itself is not in good condition for the major parts. Old buildings, water problems, pests ,etc.

Approaching the 6 month mark and there isn’t much I can say or complain about.Had a rough start moving in, but since then been smooth sailing. Got a free ac/heater unit upgrade today. Will update review at 1 year mark

We have had no hot water for 13 days we have had no response whatsoever. Our mailboxes went underwater 13 days ago and they have made no attempt to fix that either and just forward our mail to the post office. No hot water for 13 days in a global pandemic we are all supposed to wash in hot soapy water for 30 seconds. They dont answer the phone when I call, and refuse to prorated rent. If I could give 0 stars... I would! FIX OUR WATER AND ANSWER THE PHONE!!!!!

Berlinda was such great help while looking for an apartment! She was so friendly and helped with everything we needed. She made the process fast and easy. If you’re looking for an apartment she will get you into one!

The issues have been fixed after coming and talking in office. Thank you.

I live at this community from May 2019 to Apr 2021. First unit 2b 2b apartment ground floor. The apartment was bigger than my last. Since I’ve moved to TX I’ve seen roaches (From MI) not common where I’m from. Soon after moving in we had uninvited roommates from the roaches to waterbugs(HUGE ROACHES) even snakes. I had two snakes in my living room in which I was alerted by my children who saw them each time. As a mother this had me very concerned for the safety of me and my children. When I moved in I did notice a spot on the ceiling of the dining room but didn’t have hunk much of it. My children’s father looked at the spot and determined it was mold. Contacted the office (during COVID) they took the spot out of the ceiling but left if exposed until I moved which was for a few months. Since my lease was coming to an end I decided we would move. Difficulty with finding reasonable accommodation with limited time I decided on transferring another unit. This place does not require proof or documentation so I knew I would have any issues with getting approved again. Transferred to the 2b 1 1/2b smaller than the apartment. Now rent is $1456 for this unit which is 1080sqft. Pool view was nice but people stayed and partied well after 10pm closing time. There is no security or cameras. There’s a strange man who lives in the gym. Almost thought I moved to the oakcliff area very ghetto. I understand times are hard but my neighbors literally had over 4-5 adults in their homes and 4+ children in two bedroom units. My furnace went out which cause us to flip the switch every 5 minutes for heat about 2-3 minutes of heat. This went on for a few days as my boyfriend begged that they bring an electrician after he told them the furnace would need to be replaced. After going back and forth an electrician came out to say it would need to be replaced in fact it was over 20+ years old and all of them needed to be replaced. We were not offered heaters, wood for the fireplace or a hotel room, NOTHING! My children and I were literally freezing for a week before the furnace was replaced. During the winter storm power and water was out. Now they are overcharging us for the utilities. I had to put a rug over my steps to stop the draft that could blow a candle out. In the summer it was extremely hot almost unbearable. It was hard to regulate the temperature when hot and cold air just comes in. The units are not worth what they are offering them for. If I can attach photos I will. I only want to warn others of what they may be getting into. I tried addressing these issues with the company and staff but every get defensive and rude, still no resolution.

My experience with Addison Apartments at the Park was overwhelmingly positive. The Customer Service was especially great. Belinda Lilly is amazing and very helpful when looking for an apartment. Covid has made apartment hunting difficult but she was very informative and in high spirits nonetheless. The location is great as well!

Let me just say... everyone Ive spoken with has been so helpful & kind while going through this process. Big thanks to each of you!! My friends now have a clean & safe place to live. A really big shout out to Brelinda!!Her help was the really superb and heartfelt!!

Addison Apartments at the park are amazing‼️ Haven’t had a problem since I’ve been living here. The staff is great, especially Brelinda‼️ She’s always has a positive attitude and is a great worker.

The office management insisted I write them a review so here it is.This is my first year living here. My boyfriend lived here previously and was transferring to another apartment to live with me.First time contacting them:I called the office to ask for someone to break down the lease, application fees, deposits etc. The lady who answered told me they would give me a call back to discuss once they pull out the lease etc. They did not call back.I then went to the office in person, got everything squared away with the lease, paid first months rent. And told them we would have a Cat. Manager stated we could pay the pet fee later on and would give us TWO WEEKS to pay the fee.2 days later, we get an email stating we would get evicted if pet fee was not paid by the following day.What I also found unfair is they gave my boyfriend 1 day to transfer. That is not enough time. They changed their mind once we complained but they need to seriously think about giving people more time to move out in the future.Upon moving in:The AC is terrible. During the day it gets to 80 degrees inside. I have a baby and told them I needed the AC to work ASAP. Maintenance stated there was nothing they could do because it was too hot outside and their ACs could not lower the temperature lower than 80. I have never lived anywhere where this was the case in the summer. If it was just me here I wouldn’t have cared as much but I have a baby so the AC being 80 inside is not okay.Other complaints:Cosmetics not up to par: office said “don’t worry about it”Water leaks in when it rains from the back door(they came to fix it but it still leaks)The floors are crazy squeaky. Stairs are squeaky as well. The stairs have nails that poke through the carpet so I can’t walk barefoot because I will hurt myself.Window sills are not leveled. Closet rods not leveled.Basically, the quality of the apartment is not up to par.That is all I have for now, please stay tuned. I will write another review upon moving out as well.

These ladies are so sweet and work with you from beginning to end!

They are very nice people, its been tough with covid but they have kept spirits high as expected. Maintenance is slow but as I say expect it because of all the problems during the lock down, the location is great and easy to manage everything right on your phone.Belinda is amazing, Bonnie is super sweet ,Sheryl and Chris Rock and Jesse is extremely helpful knowledgeable and awesome

Berlinda was very helpful on my self guided tour. She’s super sweet and helpful! Thanks for a great experience!

In spite of the great location and Vitruvian park being right across the street and having them remodeled many apartments. I would suggest to consider other options. It is a very old apartment complex with old a/c units that they just do not work properly. I had to call many times for them to fix it....and when they finally fix it (after a month) the leaking problem started.If you get amazon deliveries often...do not ask them to drop it off at this location because most likely it will get stolen. It happened to me twice. In their neighbor website they had people mentioning breaking into cars....the place started to get very loud.The positive things to say:. Ryan from leasing office is amazing, easy to get approved and fast adminstration (you get to know the same day you apply), good location and brand new appliances.When I moved in they gave me the apartment with the bath tub recently painted (they even mentioned not to shower the first couple of days). This thing started to peel off after the first month and they said it was my fault because I put a mat on it. Anyway...they are charging for re coating it.

Berlinda is absolutely amazing. She has helped through everything been here for 3 years now!

Ms. Brelinda Lilly & Ms. Bonnie Reyes assisted me. Well-communication and pleasant, professional staff. Looking forward to my new home.Will be back to leave a thorough review on my experience once my lease ends.

Berlinda was amazing. Showed us what they had available without any hesitation. Great customer service without any doubt.

They did respond well; but move in day, the apartment was not ready, had insects , the floor was lifting, the bathroom wall was dirty and the paint was chipped.

Berlinda is very helpful and eager to assist. She made moving in simple and worked with me the whole way. Thanks for handling my move!!

I love living in these apartments! The leasing office is always so helpful and will make sure their residents are living comfortably! This is my 3rd year living here and I will not be moving anywhere else.

I love these apartments, my reason for living was that I needed a three beds apartment but the experience was amazing, good neighbor, good services, and zone

I been around this property since 2013, I give them 5 stars because they do their best to make you feel like home, like every complex have good and bad things and won’t lower them because of it, I know Berlinda , Chris, Jesse since then , they all are always happy to help you with any issues you have. I recently moved to a new unit and they exceed my expectations, transfer was easy and smooth, and all thanks to Berlinda she saved the day. And of course not cheap but worth it.I even referred a friend because she loved the area.We love the area as well, very calm and safe, I feel privileged to be in front of the Vitruvian park.

Love the area. The office staff is great. Been living here 3 months. Cant wait to wait to change into a larger apartment here!

Berlinda at the leasing office is outstanding. Great COVID safe process for viewing apartments. Buildings are a little older but are well maintained and the interiors are beautiful.

This Is By Far The Best Apartment I’ve Ever Lived In It’s Clean And Very Quite

I was trying to call the main office to the apartments and they dont answer phones. Like they never answer answer!!! Also all of there washers dont even work, so if your trying to find your first apartment. DONT COME TO THESE PEOPLE!!! THEY ARE HORRIBLE!!! :)

Thank you to all the honest reviewers for your invaluable feedback. Leaky roofs, faucets, dysfunctional AC, potholes, and leasing response stand out as issues. Once you move in you have a life to live and dont have time between work and family to revisit a placed request. When it is not complete you have to take more precious time to add additional request along with the legaleese. Nice area place leaves a lot to desire. You saved me some grief. Best wishes on peaceful accommodations. May you get what you pay for.

Great place to live, everyone at the office is very professional and attentive. Always great and nice to talk with.

I love the area and the convenience of living here. I can walk to Tom Thumb and walk to nearby trails and businesses. Ive had great experiences with the Leasing Office workers. My favorite thing about my home is the Smart Home feature. Love my home!

Great customer service!! Belinda was a huge help and very friendly!!

Get to move in this weekend happy 😊 ☺ 🤗

Berlinda is a sweet heart! Very patient and nice!Super friendly and sweet. Definitely recommend!

Berlinda was a huge help with the move in process! We had a ton of questions and she made sure to answer all of them and stay near by when we walked the self guided tour. She’s a great asset to AATP! Have enjoyed living on the property since our move in!

Really nice service and happy to be here !

Do NOT rent here! If I could give a zero, I would. I moved in and had no fire or smoke alarms in my apartment. I wonder how the fire marshal would feel about this? My stove caught fire and they took their sweet time in replacing it. I have gotten 2 notices to vacate, even though I have paid, and the app SHOWS that I paid. Terrible place. God awful.

I love it here!!! It feels like home ♥️

Berlinda Is courteous, professional, and the whole staff Is extremely helpful.

Leasing BL Nice Lady Good Service And Respective Would Recommend ❤️

Miss Berlinda was AMAZING!!!! She was so kinda and pleasant. She was extremely knowledgable, and even jumped in the golf cart to come find me when I got lost!!! Every property needs a Berlinda!!

Belinda, was so professional i would recommend her anytime you need a lease . She was wonderful today .

Why has reviewed has been removed. This is worst apartment to live in. So much problem . please do let us know if someone has seen this accident. As police officer has said that this apparent has worst management to cooperate with . This is third time stuff from car has been stolen and now car has been wrecked. Please share this comment to every person that we can find the culprit.

The leasing office was super friendly and patient. Shout out to Berlinda!

Maintenance will takes forever, leasing office staff very rude, i said very rude, don’t rent here

I want to speak to the experience Ive had recently with maintenance.Yesterday, Antero came and replaced the faucets on my kitchen sink. He did a terrific job and showed up on time. He was professional. He also fixed the drain in my tub while he was there. What great organizational skills to pick up two tickets for one apartment. Score to the apartment complex, they picked good ones and they look great!Additionally, my alarm went off. It was a false alarm. Nino was here pronto!! As ALWAYS, he was professional, courteous, and responsive. Great job!

Very helpful staff, made moving in very smooth !

Very nice apartments and the leasing staff is very prompt and helpful!!! Would recommend to everyone!

Berlinda with the office is helpful and friendly.

I have been a resident for six months. This is an awesome property. The office staff is professional and friendly. The maintenance team is absolutely awesome. They respond fast to orders and I am very pleased because they have exceeded my expectations. I truly recomend this property.

My bathroom ceiling fell on my head. I called on a leaky roof and the maintenance team just patch it up with cardboard. I had to call the ambulance because of a major headache. I am actually in the office writing this review. If anyone knows a good lawyer please send them my way. I h e called on this matter 3 times already. The first time they said it was because of the rain and they where going to patch up the roof. Next the damn ceiling still leaking and they come and patch it up with cardboard.

Nice need to give promotions (:

Moved in 8 months ago, our dishwasher wouldn’t turn on at all, it ended up being replaced.The light on our oven does not work, and has not since living here.The cabinets were stained with what looked like a red sauce, then they poorly painted over it, it’s still visible.People here CONSTANTLY steal packages, and the office does NOTHING to stop it or help, and won’t take responsibility.I’ve seen community posts about people’s laundry being stolen, cars broken into, and even cars stolen!It took my neighbor multiple service requests before they fixed the lights in the parking lot so that it wasn’t so dark.Honestly they NEED security to patrol the whole complex.The parking lot is riddled with huge holes that are JUST being repaired.It’s a great location, but honestly not worth it.

**PLEASE READ**-I have lived here since April. My first experience with the office staff was amazing which led me to apply and move here. I read some of the reviews and they werent too bad. BUT since moving here. It has been not pleasant at all to say the least. The preparation for this apartment looked rushed, walls quickly painted over. Black mold on my bathroom vent. Dirty vents throughout the home. I live on the third floor, My thermostat is set to 67-70 degrees to keep my apartment cool with this Texas heat. After a few days here I noticed the air does not circulate much in this apartment. I put a service request in to be looked at, The maintenance guy checked it out and said it should be fine now. A couple days went by and same issue. Cool in the early morning and very warm in the afternoon/daytime. This guy says its very cool in my apartment so everything is fine, Mind you he comes at 10am. THIRD time i get a manager to look at it, I showed him pictures of how warm it gets and he just said he will look into it...NOTHING. Here we are in July my apartment reaches 86-87 everyday now. Spoke to the office manager he says these apartments are pretty much old and most apartments here does not cool down all the way. No compensation, NO HELP. He offered to transfer me to a different unit, But advises me it will probably be the same issue. They will not honor the same rent I pay now, They will not assist with movers or cut down my rent for transferring. My advice do NOTT waste your money here. Everybody deserves better than these apartments.

Initial contact was great. Berlinda was professional and responsive. Apartment itself looked fine, a little outdated on the inside, but no big deal.Addressing scheme is a nightmare. It isn’t clear to delivery personnel where anything is. Parcel Pending did not help me and the complex said it should be okay to just use my address as provided, but packages only arrived at my door after I put a ridiculous amount of instructions on my address to get things to arrive properly. Still can’t figure out how to get packages properly delivered to the Parcel Pending mailroom at the front.

Office staff is amazing. I have lived at in my place for almost 3 years. It has always been the pleasant experience working with them. They always go above a beyond and one of the many reasons I have stayed.

The office staff is beyond helpful and so kind.

Leasing PL Nice Lady Respectful Nice Apartments Love It Here ♥️

The catalytic converter under my car was stolen, and it took me 2K to fix it. Not a safe community. A lot of roaches too.

They are super nice and work with you. Flexible and about solutions not causing any problem. They made moving a lot easier with leasing and answered all questions without confusion. I can’t wait to move in.

This apartment complex has water issues just about every week! Apparently there was a water leak and here i am trying to have a normal evening in my home ,i cant take a shower,cook for my children or use a damn bathroom. On top on it they give ZERO indication of when itll get fixed. Wouldnt recommend this place to anyone . HORRIBLE!!

Berlinda is a doll!! Absolutely recommend doing business with her!

The staff is always helpful and polite. Willing to help solve problems.

Terrible service.Management is horrible and do not cooperate at all. Moved in to these apartments so much stuff is broken . The oven doesent work the doors are hard to open. Water leaks from faucets. I have submitted so many complains and have talked to the people at the front office and no one has come to fix this stuff up. Terrible apartments do not move here. Find somewhere better to live. Offered a $250 gift card for those that left good reviews. Unprofessional and terrible management. Overall terrible apartments.

I have not even moved in this apartment complex yet. I have done everything I was supposed to do and was told to come back on June 27 as asked by Ryan so I could see what I would be renting. I did exactly what I was instructed to do I kept in contact with the number of Ryan at the apartment complex via the number he was texting me from. He never responded to my messages that I requested to follow up with addition papers and even the address so I can get Ins on the apt. or to get the address and apartment number. When I called in the middle of this past week which was the Wednesday before the 27th I was told that he would be in on Saturday because I was asking for my refund because the lack of communication let me know what I would be expecting if I moved in here. I did a drive-by just to get a feel of the apartment complex at night time and saw that the apartment charge you for parking but the parking lots are jacked up their potholes in the apartment complex. This is my now third time asking for a refund and they literally argued me down like why do you wanna refund because I see how this is going to be when I move over here too much lack of communication and they wonder why you don’t wanna be here anymore. I was given a card from Ryan for a woman named Franny and I was told I’d get my refund within 30 days. I will be reaching out to Franny to make sure this is happening. All this and I don’t even live here. Part two now they are trying to keep my deposit after telling me that I would get a portion of my deposit back the majority actually $176 back and now they’re trying to tell me that I don’t get anything back. I swear do not put your money down for this apartment do not live here these people have lost A renter and I’ve never stay there

Office staff is very friendly. Pricey but very spacious. I love my apt and the property as a whole. I never hear or see my neighbors unless their coming and going and theres no fighting. Theirs always room to park. I definitely would recommend them.

My family and I took a tour of the apartments, and we loved it. Its a great place to call home. The staff in the office are amazing. Im very excited to move in. Addison in the park yall are AMAZING!!

Ryan was a huge help every step of the way. This is my very first apartment and he made every thing so easy. I would highly recommend him on helping you move in.

Ms Berlinda is an awesome concierge for the complex! Any needs or wants that you made have or questions about, she can and will take care of you.!!

Great service!

I’ve been a resident for about 5 months and I ABSOLUTELY LOVE IT! The office staff is so nice especially Mrs.Berlinda! I love how well well kept the property is and how if I have maintenance issues maintenance I’d themselves before entering!

It will be three years this September since I moved to Texas and moved into Addison Apartments at the Park. I enjoy living here. I love my studio apartment, the swimming pools, the dog park and having Vitruvian Park across the street. Its a beautiful park to walk. Its also nice that the leasing office often has events for the tenants to attend and interact. I love that you can pay your rent online and see what is going on in the community on the UDR website.

Was very helpful and loved the staff

Best apartments I have lived at in years! there is always some there to greet me with a smile in the front office. I have not had any issues, and my kids love the pool.

Super nice and helpful.✨

Love these apartments, first time renter!!! Happy tour & Renter!