I took my car through Octopus Car Wash on 510 W State Road 424, Winter Springs FL 32707 6 months ago. Going through, I heard a crunching sound coming from roof. I tried my sunroof, it would not close and I identified obvious dents on all 4 corners of the sunroof. I filed an incident report with Octopus Car Wash and never received a response. I followed up several times and eventually met with a manager identifying himself as Sam. He insisted car wash did no damage and tried to deflect anything I said. Finally said he would contact the insurance company and get back to me. After several more stops with, no manager on site, I stopped in on July 27,2021 and requested the name and number of a manager. I was eventually provided a number for Josh Siness and told he would be there the next morning. I went to Octopus and met with Sam and Josh and Sam, once again, refused to take responsibility for damage. I asked flat out are you refusing to take care of my damage? Both responded Yes!