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Mindful Urgent Care Psychiatry
777 Westchester Ave Suite 101, White Plains, NY 10604, United States
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Ca
Review №1

The absolute worst mental health care. I was already diagnosed and prescribed meds for 15 years but recently off. After crying non stop for 6 days with panic attacks, unhealthy thoughts, and a growing child in my stomach to worry about, I spent 6.5 hours trying to find someone who could see me sooner than several weeks away. I finally found Mindful URGENT Psychiatric Care thinking they could help. Their website says they can do same day visits. They gave me an appointment for a week later until I expressed severe concerns about that and they moved it to two days away. I had my appointment, with Ava Nemes who seemed very nice. She talked about medication possibilities for me and discussed she would register me for their support group and help get me started. At the end of the appointment she said she would consult with her medical director to come up with a plan for the medications due to my pregnancy. I received a call back from her saying they were CHOOSING NOT TO TREAT ME. They said MY CASE IS “TOO COMPLEX” ARE YOU KIDDING ME?! Their excuse is because the first medication I was ever prescribed at 14 I had a reaction to. They did not want to to risk putting me on a medication that I could react to again while pregnant, meanwhile it was not a health reaction such a a trouble breathing, or anything of the sorts. I have been on many different meds since then and never another reaction. With the thoughts I was having, they were willing to risk me continuing to go downhill waiting weeks for an appointment elsewhere though. Do not tell someone with mental illness you are going to help them, only to abandon them. Especially when that person may already have abandonment issues. Absolutely despicable and disgusting. WOULD NEVER RECOMMEND!

Ch
Review №2

They need to remove the Urgent part in their name Mindful urgent care. I was under crisis several times months ago, reached out to their message board and was told I will be reached back. No phone call, not for a day, not for two, they somehow completely forgot one of their patients is hitting crisis. If you claim to be Urgent BE URGENT! ESPECIALLY WHEN IT INVOLVES PEOPLES MENTAL HEALTH AND SAVE SOMEONE.Edit: I also find it strange and upsetting that my review is somehow hidden. This is a disservice for people who need actual help. For some reason, they seem to put more effort in hiding bad reviews than caring for a patient in crisis.

Ka
Review №3

Very pleasant visit helpful and recieved medicine prescriptions same day .I was having trouble seeing someone bc of the Corona virus n my dr retired .so happy they were there for me

ce
Review №4

My experience was.excellent, the staff is very professional. They are pleasant, caring, empathetic.and easy to talk with....

Ge
Review №5

The staff is very efficient and caring. They listened to what I had to say and answered any questions that I had.

ma
Review №6

Very well organised and very understanding to patients

Jo
Review №7

Great service and prompt response time.

Information
16 Photos
7 Comments
4.8 Rating
  • Address:777 Westchester Ave Suite 101, White Plains, NY 10604, United States
  • Site:https://www.mindfulurgentcare.com/locations/new-york/psychiatrist-white-plains
  • Phone:+1 516-505-7200
Categories
  • Psychiatrist
  • Mental health clinic
  • Mental health service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Service options
  • Online care:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
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