Jordan at CarePatrol is amazing. The process to find the right fit for an elderly family member is daunting but his help in locating, coordinating, and arranging visits to assisted living communities was instrumental in making the search easy and virtually effortless! His expertise and knowledge in what was best for my family member, as well as his honesty and enthusiasm was greatly appreciated. Helping her find a place that would support her care needs and meet her financial goals was an extremely important factor in our decision making.

Jordan was SO helpful in finding my Mom the perfect place. He was cheerful, knowledgable about the area and had great recommendations based on our budget. So glad I found CarePatrol so I could stress less!

I was at my wits end when the assisted living community my brother had been living in refused to take him back after they sent him twice to the emergency room. Chris recommended another assisted living community close by that could manage his various medical issues. Chris got the wheels in motion and within 1 week we moved him in. It was amazing what a difference in care. He got well and no more trips to the hospital. Chris is very knowledgeable and really understands your special needs.

Chris from CarePatrol was absolutely amazing! He was extremely knowledgable, thorough, and patient. We could not have found the perfect place without him. Always responsive and accommodating to appointment times that were good for all of us. Thank you CarePatrol for your incredible service and all your supportive help, Chris! We highly recommend CarePatrol

It was very easy to work with Jordan. He was responsive and had no problem following up on multiple questions. Thanks to his help we found the right place in what can often be a challenging process.

Just finished moving my parents into assisted living and could not have done it without the amazing help of CarePatrol. They were there for us from beginning to end and made the process so much better for me and my family. I absolutely recommend CarePatrol!

My sisters and I connected with Rich after our mother suddenly passed away and we found ourselves caring for our 93-year old father who has dementia. We didn’t know where to begin, and all of this in the midst of Covid. From the start, working with Rich was like talking with family. He educated us on how assisted living facilities work, in addition to all the restrictions and changes during the pandemic. He was responsive to our calls and emails and supportive all along the way. We appreciated both his years of experience as well as his knowledge of each facility and the staff running them. With his guidance, we found the right location not only for our father, but also for our family. We love the staff whove been wonderful with our Dad and supportive for us during this transition, especially during Covid. Rich was definitely heaven-sent -- we are so grateful to him, and would highly recommend his services to other families.

Rich Russo was instrumental in helping us find a memory care facility for our 93 year old father who suffers from dementia. He was very knowledgeable, & provided us with the necessary guidance at a time that was both emotional & difficult for us. I would highly recommend him to anyone looking for assistance with elderly care placement.

Chris Curran at Carepatrol guided us through choosing the right community for my parents. He was extremely knowledgeable and caring in helping us navigate through the entire process!!

Rich Russo helped me find a memory care facility for my wife. You wont go wrong using his services. He advised me on setting criteria for making a selection. He knew the facilities first hand and provided excellent counsel about their strengths and weaknesses. Rich set up the site visits and accompanied me on them. He participated in my interviews with the staff members, asking questions that elicited information and insights relevant to decision-making. In addition, he was available on short notice, empathic, easy to communicate with, and available for follow-up consults. I recommend him without reservation.

Richard Russo helped me find an assisted living community for my 77 year old mother. The task is an overwhelming one, fraught with uncertainty and many many (Endless) questions. Richard is very experienced, kind, patient and generous with his time and expertise. He set up all the tours for us and helped me know what sorts of questions it was important to ask, helped me balance pros and cons and ultimately helped us find the community where she now lives. I was so incredibly grateful to have Richard’s help along the way. He clearly cares about what he does and the quality of his attention and effort is very high. Thanks Richard!

Richard Russo was extremely knowledgeable and helpful finding my father the appropriate facility. He has so much compassion and understanding with this very difficult life transition. I would HIGHLYrecommend his services to anyone going through this sensitive matter with a aging parent.

Little did I realize that being introduced to Richard Russo and Jeremy Gardner at Care Patrol would be so fortuitous. My mother’s discharge from her rehab facility came about rather suddenly and, sending her home was not an option given the continued care she needed after surgery for a broken hip after a bad fall in her home. I met Richard and Jeremy from Care Patrol and they introduced me to a facility that was clean, new and would be able to meet all of my mother’s healthcare needs. Their relationships with the numerous care institutions give them a great advantage of matching the right place with the right person as well as knowing what facilities have availability. Had I not met Care Patrol, I would not have found The Ambassador Assisted Living facility in White Plains. We moved my mother in last Tuesday afternoon and, I could not be more pleased with the level of care and attention to detail The Ambassador offers. Everyone from the front desk to dining room and everyone else in between have been incredibly welcoming and accommodating. My mom loves the property, the food and is settling in well. I took my dad up there to visit her and he was really impressed with how nice it was - something I would never have ever thought I would hear my father say. I can not believe we were able to land her in such a wonderful place.I owe Care Patrol a debt of gratitude for finding my mother a home where she will be safe and sound and have everything she could possibly ever need at her fingertips. It’s a dream come true for my family.

Richard Russo and his CarePatrol team made what could have been a difficult and distressing task truly easy and stress free. They showed me four residences based on my specifications. All were excellent, two were outstanding, and the hardest part of the process was making a choice. I cant begin to describe what a fabulous service they provide, at no cost. Thank goodness I found CarePatrol.

Thanks so much Richard. This is a very big relief.I am so happy that I called you. I can’t thank you enough for your assistance with this. I can’t image going through this without assistance and you have been a pleasure to work with, albeit for just one week.I don’t think it could get any more efficient. Kindest regards.

Rich Russo was referred to me by my mom’s elder attorney, otherwise I don’t know how I might have found him or his company, Care Patrol. I found them by word-of-mouth. I needed to move my mom from regular assisted living to a place with more care round the clock, and I needed to move quickly. Rich made an excellent recommendation and understood our needs very well. He accompanied me to a tour of the place and when I had questions about financing and Medicaid, he contacted mom’s elder attorney and mom’s financial advisor for me at times when I couldn’t reach them, to get my questions answered. And it’s a free service! The assisted living/nursing homes pay the fee. It’s an awesome community service. I highly recommend Rich and his company. Five stars.

Richard Russo is amazing. Finding the right place for my mother after her stroke seemed like a daunting task. In stepped Mr. Russo. Within hours I had a list of places and their availabilities. He then arranged tours of assisted living facilities and meetings with their directors which he accompanied me on. Richard also met with my mother so he could more easily match her to the right place. All of this AT NO COST TO ME! His fees come from the facilities which he seems to have excellent relationships with. Truly a wonderful person and an incredible service to help the elderly and their families.

This is a great organization. Richard Russo has been instrumental in my sister and I finding an assisted living facility that is the right fit for my very elderly parents. Hes patient, knowledgeable, and dogged and he helped us through what is, for everyone in this kind of situation, a very stressful time.

Richard and Care Patrol were fantastic! I live out of town and am responsible for an elderly relative. I received a surprising call and was told that the Hospice facility my relative was living in was no longer appropriate for them, and I need to find another facility within two weeks. There are so many options out there and I found the choices absolutely overwhelming. New York is especially difficult as they do not publish the state board reviews of facilities, so is is particularly difficult to determine which places are good and which are not. I have tried A Place for Mom in the past and found although the agents are nice, they really dont understand the local options. A Place for Mom uses a call center approach and the most they can is chat with you and then send you a list of places. Rich and I spoke several times and then he prepared a number of options for me to review. I chose two options and then flew into town. Rich met me at the first facility, toured with me and then drove me to the next facility. He understands the pros and cons of the different facilities, the complexities of finding the right fit as well as the logistics of a transfer. I dont know what I would have done without Rich. We found a perfect place for my relative and saved quite a lot of money in the meantime. He was extraordinary and I couldnt recommend him any more highly. As the facilities pay Richs fee, I cant think of a reason why anyone would ever do this without outside assistance.

I was introduced to Richard Russo while my 101 year old Dad was in rehab at King Street Rehab (in Rye Brook, NY) after suffering a fall at his prior assisted living facility in NJ. My goal was to find the best assisted living facility that would be suitable for him, after his rehab was complete. Rich was knowledgeable, caring, attentive...and went the extra mile in helping me find that match. I wholeheartedly recommend his expertise to families similarly looking to help parents and other elderly relatives, find their right living arrangements as they age, and as their needs and circumstances change.

Rich Russo was very responsive and returned my call within 30 minutes. He scheduled a tour for us the very next day. When we requested to see another facility, he was able to arrange an impromptu tour that same afternoon! This alleviated the need to travel over a bridge twice.He asked questions during the tour so we would have the necessary information to make our decision confidantly and shepherds throughout the processHe followed up after the move as well.

I am very grateful for the outstanding support provided by Richard Russo of CarePatrol. He expertly guided me thru the extremely difficult process of identifying an assisted living facility for my mom in a very short period of time. He explored all viable options, worked with the various organizations on my behalf, provided me with a wealth of pertinent info and accompanied me on site visits. I would have been lost without his help and truly appreciate his valuable advice and counsel.

CarePatrol gave us excellent service. They were knowledge, organized, available, and committed to making sure all our needs were met. I highly recommend this company to assist in finding care for your elderly loved one!

Richard Russo at Care Patrol has my highest recommendation. He has helped us twice, and his assistance and expertise were invaluable on both occasions. A few years ago he helped me find an independent living facility for my mom at a time when I was having to make arrangements for her care in difficult circumstances. More recently, when my mom started to decline, Richard helped us to find the right assisted living facility for her. Richard is an expert guide to the elder care wilderness.

I worked with Richard Russo of CarePatrol to find a place for my mother and was thankful for his help every step of the way. Richard was an attentive and informative guide for the process, who helped me understand the complexities of the senior care landscape and the different facilities I was looking at. Most importantly for me, Richard did not try to dictate decisions, but instead guided and advised, helping my mother and I find a place shes happy to be at.

Richards help and guidance was invaluable. Didnt even know where to start. Hes compassionate and understanding and will help you find what you need for your loved one.

Tremendously attentive and thorough even when my mothers needs fall outside of the type of work they usually do. Our Care Patrol was Richard Russo and I would heartily recommend him to anyone.

I was referred to Care Patrol by Caring Kind. Rich was a wonderful help in showing us our options for memory care for our loved one. Would highly recommend.

Richard Russo of CarePatrol was a god-send for me when I was trying to find an assisted living placement for my brother who had been in the hospital for a month and another month in rehab after a bad accident.I have no other family members and I had been away from my own home for 2 months and Richard took a huge load off my shoulders. He went to the rehab facility and met my brother, he set up interviews for me with 3 facilities and he went with me to the interviews. He took the notes, he asked the questions that I would not have even known to ask. He was with me every step of the way and he came back to see my brother again to explain the financials after I had decided on an assisted living facility.Thank goodness the social worker at rehab told me about the CarePatrol and gave me Richards card. The fact that there is no charge to the client for this service is just an added bonus. Richard gets paid from the facilities but he is 100% there for the families.

Richard Russo was super knowledgeable and helpful in navigating my parents and I through a process which would have otherwise been extremely confusing/stressful/frustrating. I have no reservations in highly recommending him if you need assistance with researching/selecting senior living arrangements.