I was very impressed with the UPS Store on Tarrytown Road. I had to return a box to Amazon and the staff at the UPS Store were efficient and very helpful!

I went there to notarize my documents, the their staff lady, she is very helpful and she notarized it on the same day. They are very accommodating and attentive.

I have been a customer for about 3 years and this UPS Store has been nothing but supportive to my business and I have to give them a big thanks!! Thank you to Kenny, the manager who has been incredibly helpful. Getting a business off the ground is not easy, but with the UPS store as our receiving department it made the process effortless.

I had to take time during these crazy, uncertain times to write this review. I have gone to several UPS Stores over the years but this store in Greenburgh has the most accommodating, friendly staff that ensures you will always have a positive experience. Whether it is to mail back some returns, purchase packing material or get something copied or notarized, this is the store where you are always greeted with a smile! Highly recommend! 👍🏼😊

Wow! Walked in all flustered and harried with several packages and several more questions, and the woman who helped me was friendly and courteous and ... helpful! ... what a difference it makes when service people are like that! Now I know why the US Postal Service is going bankrupt.

I dont usually do reviews on places, but at this point Im livid had to send merchandise back that cost a pretty penny, packing and box were fine when sent, get to receiver box and merchandise was damaged and I couldnt get an exchange on the product, long story short Im out of money spent because I wasnt aware I needed to insure my package and I wasnt given the option to up it if need be I will not be using this store from here on out until this is settled and I only get offered 100 bucks plus what cost to ship naaaa I work hard and expect to be reimbursed, and the person Ive been dealing with seems like he has no care its been 2wks since this happened and no phone call or anything I just want the damages paid for so I can move on please people ask for the insurance if you are not offered it because I wasnt given the option

I tried to return my Amazon order here and my app clearly said I don’t need to package it and he told my had to package it. He didn’t even give me a chance to explain myself. Will never come here again. My store is usually McLean ave and they are amazing. I was just in the neighborhood and decided to just go to this location. Big mistake. Maybe he didn’t like my head scarf or maybe he was shocked I spoke english. Disgusting behavior!!!! I also read the reviews of others and it seems he doesn’t like colored ppl. I’m glad I didn’t think he was right and ignored the situation. Ups fix this!!!

All staff at this UPS store are amazing and super helpful. Each and every time I have gone there to check my mailbox Ive had such a lovely experience. They even help me carry my boxes to my car. Thank you so much for serving us during this difficult time- we really appreciate it.

Came here around 8:30 on a Friday. The guy I spoke to was very rude and almost seemed angry I walked into the store. Process was quick but at the expense of being rude and dismissive.

This UPS location is fantastic. Whether its a quick drop off or a complicated international ship -- Kenny and Larry are super helpful. Yes, some days the store is busy and you have to wait a few minutes. Did you have more fun at the post office? I dont think so. You will always receive very thoughtful and careful assistance from this UPS staff.

I had a wonderful experience today with Barbara. She explained all the different options to ship my items, gave me pricing, was patient, and even gave me advise for when to come back to drop my boxes off since its the holiday season and very busy. Couldnt have been a better experience, thank you!

Thanks in large part to Kenny, this bustling UPS Store has become my Go-To place for my business and personal shipping needs. Every person who works here is prompt, efficient, reliable, and above all extremely courteous. I am grateful for their professionalism.

They go out of their way to help in all aspects. They did/do a great job packing my fragile items with great care and efficiency. They were able to find the cheapest and fastest way to get my package to its destination. I cant say enough about these guys (and gals). Thank you!!!

This is hands down the best UPS spot in the TRI State. Ken and his team run a beautiful shop and deliver exceptional customer service. Our company has been using this UPS going on 5 years now and we highly recommend it to others.

Ive come in with a couple of Amazon returns. The guys at the counter just took the return code and the items, no fuss and no questions asked. Solid, good service.

The staff are always professional, friendly and helpful. There have been times, l’m not sure how to send or package the item, they are always helpful, confident, friendly and offer a smile, as they expertly solve my issues. They know how to get the codes and labels when I’m returning a package. They have taken the worry out of sending packages and replaced it with providing a good experience.The store is always clean. When, a line starts to form, the employees come to the counter to help. Thank you for your assistance and friendly smiles.

I dont like the white man there. Very ignorant person with an attitude. I think he think himself Mr. President or something. Very very bad person to deal with

I had to drop of an Amazon Qr code package here and had a very rude interaction with Ken at this location. He told me that the package was not prepared for him properly. While Amazon clearly stated in the email to drop of the package and UPS will take care of boxing and it. I understand if someone is having a bad day. I suggest you stay home if you work in a service industry.

Fantastic service today at this location - 455 Tarrytown Rd. They were extremely helpful and kind. I highly recommend this store.

Great and Excellent service. Knowledgeable staff.

Slow customer service evertime I come by.

Ive had a mailbox there for several years. The staff always goes out of there way to make sure all of my packages are ready to Grab & Go! Couldnt ask for more!

I have come to this particular UPS store for my mailing needs in the last 5 years. Kenny and Larry are always courteous and helpful with the packages I dropped off. Thank you very much!

Great, convenient and helpful

Excellent customer service.

I was a bit hesitant to go based on certain reviews. Glad I went. A very kind gentlemen took care of my order. Literally was there no longer than 2 minutes. The store was well kept.

Owner is very moody, sullen. In bad mood every time I go in.

The counter person is either willfully or simply not familiar with the fundamental purpose of the business, “packing and shipping.” Applying a charge for the use of tape to a black person (black tax) and providing this same privileges to whites without charge is a willfully act of racism. Therefore avoid this business at all cost.

I will say, after having inconsistent quality transactions after today I have changed my mind about this UPS store.The owner Ms. Levy was very polite, considerate, and put effort into the transaction to make it go as smooth as possible.

My experiences have ben great, even when i have come in with too many packages at the 11th hour. They are courteous and helpful and thorough ....My stuff gets delivered CRAZY fast. No problems, so far.

I dont know. I dont use them very often, but every now and then I need to send a package. They are OK. Not the cheapest, but the fastest. So it is up to you.

The new location between HomeGoods and Modell’s is great. The store is modern and products have expanded. Barbara and her staff and experienced, professional and helpful.

When I came in without proper mailing slips, the staff helped me get the right slips to ensure that I didnt have to go home and come back another day. Chris especially went above and beyond to help me out! And everyone was very friendly

Excellent service, always very helpful and careful in packaging up my shipments. I love that the system retains prior addresses, so I can be sure of the accuracy of the labeling.

Neighbor owned and operated. Friendly, helpful and professional.P.O. Boxes available.Great customer service.

Horrible Customer Service.I went there about 3-4 times and this one guy always been very rude to me.I will never go back to that store anymore.I prefer to drive 20 miles for great customer service.

Great place to rent a mailbox. Excellent service and follow up by Larry, Thanks again!!!!

Charged for express overnight service that arrived two weeks later. They refuse to refund. Dishonest and poor service. Use at your own peril.

My package already have laber on it, but the guy still want charge me more, just for one piece of tape.

Consistently long lines and understaffed. Each transaction is slower than molasses . On a Friday morning at 10:30 am The line was almost out the door.

They are always helpful and friendly.

Nice people but completely disorganized, no back up paperwork or information and not helpful with issues or problems. There appears to be some sort of disconnect between this franchise location and corporate. If youre considering UPS at all, do yourself a favor and drive to the Elmsford, corporate owned, hub and drop your package there. We no longer use this Tarrytown facility and do not recommend it.

An awesome experience. Barbara rocks :)

Wish I could give negative stars. Closed the door and locked it 20 minutes before posted closing time

Fast friendly service clean environment

The owner is too busy with personal talk and rude. I want my receipt damn it!

Everyone was so rude it was ridiculous 😂😂

The owner is extremely rude. Lacks basic customer service courtesy. Does not know how to say please and thank you.

This location no longer exists

They have the worst costumer service.

OMG they are clueless

Customer service here is terrible

Not open posted hours.

Thanks for the warning everyone!

Not good.

Theyre a good store; I dont really use UPS. But this UPS is really convenient, plenty of parking, and well-run operation. I recommend them.