10 OUT OF 10 every time.Greg is the man. The staff here are always helpful and nice. And like I said, Greg is awesome and energetic, helpful, and funny to boot. He goes out of his way to be helpful and I go out of my way to use this store. Grateful they’re around.

I arrived at 6:40 pm to drop off a package last night. As I was walking up to the door, the associate was locking the door and told me they were closed as they laughed and went into a car. I was nice about it, didn’t make a scene.But this is a business. Your hours say 7 pm. You should be OPEN until 7 pm. You don’t close whenever you feel like it. I couldn’t get there earlier due work like a lot of people. I saw another customer arrive also and try to open the door. If you close earlier, change your hours on Google My Business. It will take two seconds.For anyone else who experienced this same issue, I highly recommend going to the Lisle UPS store by 53 and Maple. Super professional and they’ll serve you up until they close at 6:30 pm. Never had an issue with them.I will not be returning to this location.

I can’t say enough about the service I received from Greg at the Danada UPS store in Wheaton and the follow-up by UPS . They resolved a problem that was really not their fault. The envelope I mailed my passport in opened en route, and my passport fell out. I thought it was likely permanently lost.Greg got the ball rolling for a search for my passport via various UPS channels. I received multiple phone calls from Greg and several UPS staff to help me resolve the issue. Within 24 hours, my passport was located and forwarded to its final destination.UPS went above and beyond in their help. I was truly impressed!

I came into the store to ship a package and the three teenagers, Malcolm, Melissa and Anthony, helped so much! They found the perfect box and went above and beyond to help me figure out the zip code because I didnt have it. Amazing, will be shipping everything from here from now on!

Very friendly service. Unfortunately, they don’t stand behind their insurance. They packed, shipped and insured a computer monitor for us. It arrived with a cracked screen. We expected the insurance to pay for it. The store has refused to pay. Very disappointed.

They are friendly, efficient and make my life easier! What’s not to like?

Super friendly, helpful and quicky service. Im in here all the time bringing Amazon returns and they are just fantastic!!!

When I lost my job 3 days before Christmas and had to mail out 36 boxes back to the company , these guys were so nice and helpful.

I used to work at a UPS, and last night i decided to go to this UPS to ship some Christmas stuff for family. An associate named Jacob started serving me right away and then when I asked for packaging for what I was shipping he put them in mailers and didn’t fold the bubble mailers down to the size of the items inside (this is a trick to get more money because the larger the package the more it costs to ship) and did it with all three! I spent about $40 to ship items I received for $15 each. I will say however, he was thorough and efficient. Just very upset about price and the deceitfulness/trying to take advantage of an unsuspecting customer.

Went to return a package. The staff was super friendly, which helped a lot with my social anxiety. The return was quick and easy, though their scanner-gun needs an upgrade.

Very nice staff and always been helpful. I go all the time for my packages and even mailing letters. Highly recommend.

Great staff - greeted by everyone. Ryan helped us out and was genuinely friendly. Its so nice to see happy employees!

Your website says 7 PM but you guys were closed at 6 PM. You have the time to make the sign but not time to temporarily change your hours on Google. Waste of time and bad service because the guy saw me and didn’t even open the door even though I got there at 6:02. Thanks for nothing.

Very disappointed in UPS!UPS charged for 2 day delivery, but it took 6 days to receive a package. In addition, they make it impossible to get your money back, which I will never see. Customer service was no help! The store owner in Danada Square was zero help! They want you to jump through hoops! They dont care about their customers, apparently. I will never do business with UPS again. Moving up to FedEx.

They do not understand how to do amazon prepaid shipping. The said they had to double charge me. Nope! I called amazon from the store to solve it.

If I could give them 0 starts I would. I dropped off China to have packed and mailed. Verified 3x with the girl that it would be packed safely to arrive undamaged. I paid the $72.00. I got a call 2 days later saying that it hadn’t been shipped and they were not shipping it unless I paid $215.00!!!! I called corporate they generated a ticket on it. When the owner found out from me that I had filed the complaint he then called me back and said corporate had asked him to reach out to me to let me know the issue was being closed and he was not obligated to ship my items for what was quoted and paid for so I needed to pick them up. I called corporate and they told me they had never spoken with him and he had not responded to their inquiry. This place is VERY deceptive and has totally unethical business practices. Steer clear at all costs.

They always have been super helpful and pack my stuff to ship to wherever needed.

I ship through this store on a regular basis. Always pleased with their customer service and positive attitude.

Alexander is the poster board for customer service!! He was kind ,friendly , knowledgeable, helpful and did a wonderful job. I had an excellent experience at this store!!

Worst experience. Was instructed by amazon to return a purchase there & the man refused to give me the free UPS pad pack to put the item in. He told me I’d have to pay for the packaging back to amazon and the free pad paks were not carried in the store, which I know was a blatant lie because the day prior I was there and they provided me the packaging - free of charge - to return a different item. Makes me not want to visit this particular location again.

Best consumer service available. FedEx charges you to use their computers per minute. USPS charges you for tape. UPS is superior to them all.

Was in a few weeks ago on Sunday. Great customer service, friendly staff. Thank You All.

This UPS Store is easily the best UPS Store location in the area, great service and very efficient workers. These guys do a great job.

Fast and friendly!

Really hard working peopleplease be polite to employees

Old guy in glasses (didnt get his name) that was helping another customer got frustrated when he had to switch registers with the teenager (who was helping me) working there twice because I wasnt specific enough in what I needed. Said, and I quote, ridiculous! You know whats ridiculous? Your customer service!

Great local business with employees that work hard at great service and an even better attitude.

In and out less than 1min.

Didnt have tape or packing material, they provided with no charge and were happy to help. Outstanding customer service!

I got a notice of an attempted delivery, but it didnt have a pick up location. I just called there to ask if this is where my package is, and I was told they were too busy to check, and he immediately hung up on me!

Frank was extremely helpful, great service. Will come here again.

Does not have notary public as website lists.

Great people and service

Fast and Friendly