Stephanie was very knowledgeable in her effort to finding me with a series of options.

Kim Webb was absolutely amazing and so helpful with everything I needed. She answered all of my questions and went through my entire policy with me.

Jerry has always been so helpful whenever I needed something or whenever I have questions or concerns.

My agent always gets back to me. She explains everything and answers all questions. She is always on the lookout to save me money. I really appreciate the check ins too!

Great customer service! Helped me understand my new policy and answered all of my questions.

I am a long time customer. Jerry Crabtree is always quick to respond and takes time to explain changes in my policies. I highly recommend this agency.

Ive been working with Jerry and Masters for years as for insurance. Jerry always takes care of me when it comes to my policy inquiries and follows up with me if he notices any activity on my policy including accidents. What Jerry and Masters is doing right is keeping a long lasting connection with their customers and providing amazing insurance services.

Every time I’ve needed to make a change to my policies this office has always stepped up to the plate and been very professional and quick to make those changes. Recently, I had to add an additional interest to my policy because I had a trust set up for my family. I dropped the information in their drop box due to COVID but they needed additional information. They quickly sent me a letter, circled the needed information & I returned it in a stamped self-addressed envelope. I so appreciate their kindness and quick response.

Darlene Slater is my agent at Masters. She is amazing!! She is always extremely responsive but is looking for ways to have a more efficient portfolio.... saving me money and having the best protection... it doesn’t get better than that!!Kim Smalley

Stephanie was AMAZING!!! She helped me find exactly what I wanted & needed & with MORE coverage... & at 40% of the price of my previous company!!!! I Thank God I found them!!! 😀

I have personally been with nationwide in 4 differentstates, so I am happy with the overall company but moreoverWith the local Mastersrs location where I have been for nearly 18Years.During this time I have worked with the same agent DeniseWho takes the time to ensure you have the very best coverage atthe best value. She is always professional and responsive tothe needs of the customer.I am a very satisfied long term customerThanksSteve

In working with the Masters Group they provide me with the product I need, but explain why it is the best solution. It feels as though they are always looking out for my best interests. I have purchased all of my insurance needs through them for over 25 years. I cant imagine using anyone else.

I have had a great experience thus far working with Darlene and this insurance group! Darlene found me awesome insurance coverage for a fair price, saving me a lot of money. I couldn’t be more thankful! Very genuine and helpful.

Darlene Slater is our agent and she is a pleasure to work with. Regardless of the question she always responds quickly and with accurate information.

I have been with Masters Insurance Group approaching four years and their service has always been stellar. Unfortunately, during that time I have had two weather related home owner claims and one comprehensive automobile claim. Each was handled by my account manager, Patti Conrad, and the Nationwide claims adjusters professionally and promptly.The claims and service has been handled expeditiously and expertly. I would recommend Masters Insurance Group to anyone wanting competent, courteous, and conscientious service.

Not only does Masters Insurance offer competitive value pricing, but the customer focused service and reliability exceeds expectations. When I speak of value pricing, Im stating that it would be difficult to find the same quality of products and services at this same price. You might find cheeper offers, but theres a reason its cheaper!Masters Insurance is the consumers ROI in insurance products.

Working with Stephanie as a part of our restaurant’s team of five was a great choice. As soon as we were connected with Master’s we could return to running our business. Superior quality, professional service.

Darlene S. is an exceptional representative of Masters Group and ensures that my insurance needs are always met, she never leaves me uninformed and is very proficient in organizing the best rates for the customer. Thank you Masters Insurance for your outstanding customer care and loyalty.

Masters Insurance Group helped me obtain business insurance at a critical time in my practice. They have been most responsive and helpful since. I recommend them highly.

I have had Nationwide Ins for about 40 years now and have always had great service from this agency. It has changed hands through the years but the level of service hasnt changed a bit. Jerry Crabtree takes care of my needs and does an excellent job!!!

We have had both our home and auto insurance with Nationwide through the Masters Insurance Group for many years. We have been more than satisfied with the service we receive from the Masters Insurance Group and Nationwide. In addition we believe the cost of the Nationwide products competes favorably with other insurance carriers. Also, the Masters Insurance Group responds quickly and efficiently to any questions or concerns concerning our policies and coverages. In the past several years we have added earthquake coverage to our homeowners policy and purchased an umbrella policy to increase liability coverage for both our home and auto insurance. We would urge any family or friends to consider Nationwide and the Masters Insurance Group for their insurance needs.

Patti has been a wonderful help. She is responsive and willing to answer all questions. I feel like they are looking out for my best interests.

Masters Insurance Group has been a trusted resource for all of my insurance needs. I work with Darlene and Todd who are both very knowledgeable, reliable, and treat me as a valued customer. I am happy to do business with Masters Insurance Group!

Very very easy to talk with, explanations are clear, good listening ears, not rushed, made to feel important, kind, helpful and a great fit for me after decades of working together

All the people we dealt with were very professional courteous and so helpful. We would recommend Nationwide to everyone.

I have always received friendly, professional service from everyone at the Masters Group. They return my calls and emails quickly. Whatever my questions or concerns may be are addressed right away.

Provided insightful analysis and careful followup for my needs. Took extra steps to ensure my paperwork was mailed directly to me from the business office. Agent is easy to work with and always willing to help.

Suggested coverage that I wasnt aware of and saved me money on a multi discount plan. Thanks

Worked with Stephanie Domer for years at Masters Insurance. She goes above and beyond for us

Patti C. is so helpful and informative and always gets me the best deal! I have referred several people to her who are also very happy with her service!

Great Customer Service. They provide a quick response to my questions. Always friendly and helpful. I highly recommend the Masters Insurance Group for your insurance needs.

I’ve never filed a claim for myself, yet I had a major issue when another person hit my rental car. They were responsive and very helpful.

Jerry Crabtree is the best. I have worked with him for over 20 years and he knows me and has a.ways given excellent customer service.

Great Agents and they are very hands on with taking care of each and every client individually. I have been with them for many years. Go Masters!!! ❤️

Very responsive team providing Execellence service and value.

Our Agent P. Conrad has always been extremely helpful and answers all our questions and adjusts to our needs promptly.

Awesome place to get insurance. People are nice and helpful and saved me a lot of money!

This question does not apply. I like the Masters group, they have always been professional and helpful.

The Communication is always great, and the Information is always Efficient. Great People.!!

I keep being told to download the app that allows me to have my insurance card visible from my phone but it wont load. I havent received a paper copy. I am very disappointed in the level of service that I get from Masters and am thinking of switching agents.

Excellent place to do business with. Above all, very high integrity!

All of the above! Good quality. Good value. Professional. Responsive.

I have been with Nationwide Masters Insurance Group since 1984 and I love the services they provide. Thank you!

Very responsive to my needs all the time! You’ll love these folks.

Quick response time and Gr8t service.

I dont worry about insurance because I have Masters Insurance Group. I always get the help I need, when I want it.

Always great communicating and great rates. Have used Maters Insurance for 20 years. Great service.

Great customer service. Darlene S. is the BEST!

Darlene has been my parents Account Manager for quite a long time. When I bought my first car, it was a no brainer to get her as my Account Manager with Nationwide too. Although I dont usually have questions or need much, Darlene is always there to provide assistance.

This is one of the best insurance agencies that I have been with.

Been protected by Masters for numerous years great service

Patty reviewed all parts of my policies and discussed all options. She is very professional.

Jerry Crabtree is always friendly, helpful, and takes care of matters right away!

Always there when ya need them, prompt,friendly ,curteous and professional service

Quick answers to my questions, great support when policy needs change

I have been working here for many years and it is a wonderful place to work! I also have my policies with Masters and feel very comfortable with my agent and my coverages. I highly recommend this agency!!

Whenever weve needed questions answered or help, Masters and Nationwide have been there for us.

I have truly enjoyed my relationship with Masters. Very personal service that is always quickly addressed!

They are very quick to respond when you need them.

Was willing to work with me on what I need.

An absolutely outstanding source of business insurance.

We have been clients for almost 20 years and have never been disappointed!

Very good service.

Very quick to get back to me. Thank you

Great service. Very responsive.

Excellent customer service and professional work

Quick to respond, accurate with answer.

They have always been there in my times of need and have always responded with the products I have needed and found ways to bundle the different products I have needed over yer past 35 years

I have been with this company for 20 years and I plan to be with them for 20 more!!!!

Great personalized service!

Very nice people that work there

Marilyn died April 20 2019

Super