Let me say in these trying times the end of leasePolicy could not have gone smoother.The people at Lincoln of Wayne along with LincolnFinancial work together in unison to assure youAre completely satisfied.Their professionalismKind matter is a gift to all of us.They truly have your back.SincerelyDominick La Bianca

Lincoln of Wayne never fails me. The staff are professional and service is on point. Kudos to service reps and detail dept.

Great customer service and fast , the staff is very helpful , I found what I was looking for at a decent price

Got a flat, none of the tire stores had a replacement tire. I called 5 Ford dealers, one could get a tire, but couldnt install it in a timely manner. But Lincoln of Wayne came to the rescue! Had the tire, and could install it pretty much right away. I cant fault them on their temporary waiting room, they choose the best option while updating their showroom and waiting room.

I found my new car online at Lincoln of Wayne. It was not a Lincoln, but it was in beautiful condition! Lincoln of Wayne and the salesman, Burak, were extremely helpful and made the sale go very smoothly. We did a lot by phone ahead of time, since the dealer is 1.45 hrs away from our home. We drove up with our current vehicle to trade in. We agreed to the trade in value and took a quick test drive. After that, we signed the paperwork. Overall we were in and out of the dealership in 40 min. Great car buying experience! Thank you!

This is the second time I’ve had my SUV serviced here and I’m never dissatisfied!! My car looks brand new and the color matched exactly!! The customer service is always top notch. I couldn’t be happier!

Outstanding experience with Lincoln of Wayne from day 1. Mr Tim Cirule displays nothing less than professional know how with customer service beyond recognition during these times of uncertainty.As we remember what Customer Service once was, it is Real refreshing to know that Lincoln of Wayne still values the concept.If You are in the market for a vehicle, This is The dealership that you wont be disappointed with.HAPPY SHOPPING!

Quick to get appt.Staff always courteousEnjoyed danish n coffee as I waitedGreat car wash. My tires were shining when I left

Great location. Great reception. Great sales help, with availability and pricing. Delivery assistance with former Mercedes Benz(35 year customer) lease return. Extra great sales help with final pricing. Great help with car options instruction and parts purchasing too. Service was very easy, friendly and efficient. Family like treatment and look forward to a long enjoyable experience with my new Corsair. We love it.

Super knowledgeable and friendly staff!! Fast and painless purchase. I highly recommend this dealership!

The Lincoln experience is the best yet. I was very particular for the type of accessories and equipment I wanted in my vehicle. The sales rep was more than able to accommodate and make my choices become a reality. After waiting a bit for my vehicle to be manufactured and customized I have my beautiful Aviator and turning heads wherever I go.

I was not satisfied with the treatment I was given at the Lincoln dealership in Wayne NJ. I was having SYNC problems between my phone and my vehicle , my vehicle and the satellite, It had something to do with the modem as well. I also needed an update. You dont have anyway of knowing if you need an update, there is no communication between the dealership and the car owner about updates.I was told that if my car need a new modem, etc. that I would be provided a loaner. I did make a reservation.. When I got there they told me it would take upwards of 45 minutes. I couldnt wait, but they didnt have a loaner so I was relegated to wait in the lounge. The chairs were about as comfortable as folding chairs. The temperature was cold and there was no water provided besides a dog bowl on the floor. So if I was thirsty I guess I would have to get down on my hands and knees to drink.There was an elderly gentlemen with a cane sitting on the uncomfortable chair - he was freezing too. I went into one of the offices and dragged a cushioned chair out to the lounge are so the man could sit in somewhat comfort. I went to the manager to complain about the water. He had no idea that they took the water cooler out of that area and offered my two small bottles of water from his own office.If you expect people to spend upwards of $50,000 for a vehicle, I think the least you can do Is not lie about the time it will take to service the vehicle, keep your promises about the loner and provide a comfortable space to wait.

Courtesy staff and service area very helpful.Worked with us to obtain a loaner car while repairs being done on ours. Kept us constantly updated during this time.

I have been leasing cars for over 10 years, leasing 4 Lincolns at a time. In the past year, there is always an issue when I bring it in for service. On 7/16, I made an appointment for service for tomorrow, 8/3. I decided to just bring it myself, since the wait for a loaner was 6 weeks. (By the way, you now pay for oil changes for your Lincolns because they offer valet. But Valet is never available). I received a call today that they could not tell me how long the diagnostic for my service issue would be and did I want to reschedule. This is ridiculous! Your cars are way too expensive for this type of service!

I recently had the pleasure of purchasing a vehicle from Lincoln of Wayne and had a wonderful experience. Mr. Ryan Acosta provided me with the utmost professionalism and respect . He followed through on every detail even after the deal was completed. I searched for quite a long time for a particular vehicle and found it at Lincoln of Wayne . It was worth the ride as I live 2 1/2 hours away. I would highly recommend Mr. Acosta and Lincoln of Wayne .

Repair shop I have used unfortunately 4 times due to accidents but Joe is the best does a great job correctly and fast

Last year my wife and we’re looking for a new car. We test drove _9_ different makes; BMW, Lincoln, and Land Rover made the final round.All of the brands were luxury cars, and all had their Pros & Cons. When it came down to final selection, I found myself with a choice that had to be made: We went with a Lincoln Aviator. Lincoln of Wayne simply overwhelmed us with benefits, including but not limited to, concierge service to our home, fair and reasonable negotiation, and exemplary customer service.Fast forward many months later: When it was time for another car, they made it *impossible* to consider another deal elsewhere.We have had experiences you just don’t get anymore. Lincoln of Wayne goes further than the others will. They have great programs, perks, points/incentives programs, and above all else, great people.Cutting to the chase: I am not a fan of reviews, but this one is well worth my time. I strongly recommend Lincoln of Wayne on Route 23 North...ask for “Matthew”

It was good at first, but I am irritated by the service that I received last month. My dad and I were looking at cars and everything was good, and this was going to be a replacement for my old car that died. In May, we looked at the car and paid partially, and then we left. When we went to pick it up a few weeks later, we were informed that there was a problem with the car, and the problem was found on the same day that we first came to pay for the car. Nobody called us or informed us about it until my dad was asked to sign off on papers when we went to pick it up weeks after. This was extremely troublesome because I knew I could not do anything to provide for myself until I got this car. I would have to wait until the car was fixed in order to get a job. I was also planning on going on my first ever date after driving this car home, and I was upset that this issue popped up last minute when it could have easily been prevented had someone just called us.They put a recall on the car and we made an appointment to get it fixed in about a MONTH, which was okay at the time, but I could barely use the car after driving it home in fear of something going wrong with it. Today was the appointment to get my car fixed, and I went to a different dealership, and I was informed there that there actually was nothing wrong with the car and everything was fine. This is extremely frustrating. I had to hold off on getting employed and paying for my own expenses because I thought my car had a problem, and to be informed a month later, at a different dealership that my car was actually okay the whole time was extremely infuriating. The Lincoln Dealership was not even the one to let me know, it was a completely different dealership. My dad and I were not informed about the problem in the first place, and we were also not informed that my car was actually unaffected, so my time for that past month was wasted on waiting for my car to be fixed instead of being able to provide for myself and getting hired.I wrote this review because it was something that could have been easily prevented. But because it was not, it negatively affected me for a long period of time and that is completely unfair. I hope that in the future these problems can be avoided, and other people dont have to be inconvenienced as much as I was.

Thank you, Lincoln of Englewood, for servicing our Aviator. We appreciate the time and attention given to our vehicle. Your staff and mechanics are truly extraordinary and caring about our concerns. Again, thank you, Lincoln of Englewood.

Me and my wife traveled 2hrs north to get a great deal on a used Denali. The dealership had a No Pressure sales process and calm environment. Our sales associate was more then accommodating with a full transparent process. Big thanks to Burak! Hes the man to see.

The entire staff in the Service Dept is exceptional. Dennis is always providing updates on my vehicle and they a beautiful loaner car if the work will be more then a day in the shop. Carrie is pleasant and knowledgeable. The personnel in its entirety is fantastic, thats what keeps me going back

My reason for visiting Lincoln of Wayne was to look at the 2021 models. Carlos Espejo showed me around and bye the time I was finished I leased a 2021 Black Label Navigator. I was driving a 2018 Navigator and loved it but this new one blows me away. Everyone at the dealership treated me great. I will be getting my wifes new Lincoln here too.

I don’t know if I can even give a review for a car that I brought and only had it for appx. 2 days before overheating issues /check engine light happened and my MKz has been “in service” since …Lincoln did provide me with a nice loaner going on a month so it’s a wash I guess .. disappointed tho that I can’t get to experience the MKz yet and hopefully there’s no more issues if and when my car is fixed/serviced ..Let’s see

Highly recommend Wayne Lincoln!The Spinas have led the Lincoln business nationally for decades, all 3 generations committed to great service inside the showroom, auto body, service and more.We love our MKZ and prior vehicles, all of which were much nicer to ride than our Infiniti, BMWs, etc. we’ll be back when our last non-Lincoln lease expires. Thank you!

Good service. Everyone is very friendly and helpful.

Purchased a used car from Lincoln of Wayne and encountered an issue with the car shortly after driving away with it. A day later had a another small issue and couldnt start the car. Everyone from my sales person, Victoria, to customer service, and the service department was right on board to resolve the issues. They made it very convenient to resolve and took care of everything very promptly. Many thanks to all of them at Lincoln of Wayne! You have my recommendation.

The Service I received was 5 Star. The Team was very attentive to my problem and they took care of it rapidly. For the couple days my car was in I got updates constantly informing me of progress.Thank you Mr. Brady and Peter for your help.Gratitude.

We recently leased a 2020 Navigator Reserve L from this dealership. We had our minds set on a 2021 Tahoe, but after months of receiving very poor service from a local Chevy dealer, we decided to stop at Lincoln of Wayne. We were promptly greeted by William Cordero, who showed me around and answered all of our questions. This was considerably more money than what we had planned on spending initially, but William was very understanding and was not pushy at all. In fact, we could not have been more happy with the level of professionalism that we received from William. Not only are we happy with the vehicle we are in, but we are even more pleased with the service and how we were treated during the entire process. Hands down the best experience I have ever had choosing a vehicle. William is a true gentleman and a pleasure to do business with. Simply put, they have earned a customer for life!

Lincoln of Wayne made this service effortless. They came to my place of employment, picked up vehicle, and returned it while I was at work. It couldn’t have been any easier! I would purchase next vehicle with them just for this service alone!

Worked with Ryan Acosta on a new Navigator lease from out of state. I didn’t give him much time to get it all together, but Ryan and his team were awesome! Took care of everything so car was ready when we came and got us in and out. Great car buying experience!

Purchased a car here as a Christmas present to myself and Wilton was great in taking care of me! My first service, there was a miscommunication in me needing a wheel alignment. I ended up not getting it and expressed my frustrations in the survey. GM Peter called me and offered to make it right! Today I have a loaner while they do my wheel alignment, happy customer indeed!!!

Great concierge service, loaner car and follow up.Took longer than anticipated to get the appointment date.Disappointed that problem with usb hubs occurred in first month of ownership.Repair took 5 days, as wrong part was initially ordered.However, I was kept informed of what was happening. Having the loaner car really offset the time delay. Overall customer service was excellent.

Used Wayne Motors Body Shop (part of Lincoln of Wayne) to repair my new Lincoln. Smooth process. No surprises. Flawless result. Good price.

Brought my car in for its first service and it was quick and well communicated! Everyone was very curtious

Best car buying experience. Our salesperson, Joe Pitney was very knowledgeable and gave us a white glove experience. He dropped off the car at our home and gave us a complete tour.

Normally I would be starting this review by loudly complaining about how I was treated, but I can not think of a reason to do that. I took my Lincoln to be serviced for three small problems that apparently required new parts.I did have a loaner car, a 2021 Lincoln, it took almost five weeks to get the parts and install them before my car, washed, polished and sparklingly cleaned was ready to be picked up...Was it a long wait? Yes, but who can complain driving a brand new car, at no cost to me...To be honest it was a great vehicle and if I were in the market for a new car I would seriously consider that vehicale..So! No complaints here, all repairs were made, and one that I did not know I needed a new water pump was installed and covered by the warranty...Thank you serice at Wayne Lincoln, a 30 year customer!!!

Mr. Burak is a great worker. If you go to Lincoln of Wayne and need a salesperson, you should ask for him. I guarantee that he will help you in everything you need. Very professional people. I’m very satisfied with the purchase of my vehicle.

Excellent experience with Wayne Lincoln in Wayne NJ. Our sales executive Dorothy Ullu was attentive, knowledgeable and made the purchase effortless

The service at Lincoln of Wayne was excellent.The problem was the time it took to receive parts from FORD/LINCOLN and the lack of information from FORD/LINCOLN on the delivery of the parts. When asked it was claimed parts on back order or it was the cause of the pandemic never giving a possible time of arrival of parts. Parts order was placed back in September last year they arrived in March 2021 and it took only one day to install.The staff at Lincoln of Wayne performed their functions in a professional manner under the strain of lack of support from FORD/LINCOLN.

Service is wonderfully efficient and very professional. Great communication, frequent and detailed, very safe and right on schedule. I will absolutely use it again, 5 stars!

The dealer is great an Courtesy to the people who go for service

Lincoln of Wayne New JerseyAlways gives me great service and makes feel welcomed. Im proud to say that myMKZ was leased from them. I just love thisDealership.

Made a wrong turn and ended up in this lot. It wasn’t bad, so 5 stars!

Great convenient oil change service & full wash while waiting

I have been dealing with Lincoln of Wayne for almost 20 years.Their sales and Service is the best, A resent visit where I thought I needed Breaks and tires on one of my older Lincolns MKX, out of warranty. expecting to pay around 2K . I was surprised when I went to pick the SUV upthey explained the tires and breaks still have 1/3 life left and they didnt recommend changing them yet- No ChargeGreat Service

Great dealership and service. I experienced welcoming and accommodating services from the dealership. I had dealt with a sales man William C, he was very personable, made the experience enjoyable and got me a great deal. Would recommend dealing with Will and going to the dealership to anyone in the market.

Found my vehicle online through one of the car listing sites that seem to be everywhere. Pictures we detailed, and matched the vehicle in person. Price was great, and service was exceptional. I had to travel some distance to get to the dealership and the drive was well worth it.

I recently bought a 2015 Mustang from Lincoln of Wayne. Peter, Scott and Ferdinand made it super easy. I would definitely recommend buying a new or used car from Lincoln of Wayne. They are a great family owned business that focuses on the customer and makes buying a car easy and fun.

Purchased a used Lincoln MKZ car from Wayne Lincoln and I couldnt be happier with the overall experience. Joe in Sales and Joe in Finance were superb at their jobs. Thank you!

Had an excellent experience here a couple months ago with Curtis. Great guy and he does a great job of taking care of his customers. Love the Nautilus I got here.

Lincoln dealershipGreat looking vehicles, friendly staff

I will only buy Lincolns from Wayne! Just had them fully detail my classic Mark VIII and it came out like new ready for summer!!

Our salesman Wilton was exceptional- extremely pleasant, incredibly accommodating & perfectly professional and made for an excellent experience!!

Worked with William to purchase a used 2017 F150. He was fully engaged with the purchase and answered every question I had. I knocked off a star since my bank wasnt on the sign and drive list, I had to wait on the paper work to go though. I would recommend everyone to take a look here, very relaxing atmosphere, no pushy sales tactics.

Always a great experience in the service department.. every one is great and Jennifer is super friendly...

I Love Love Love this car. After 2 weeks I can’t find anything I would had different in it. Lincoln is known for its smooth ride, and even though this is a SUV it’s suspension is tight and still has a fabulous glide.People have stopped to ask me how I like it because it’s so beautiful. I could be your best spokesperson for these!

Great service experience. Nice environment and service was done quickly and at a fair price. Really like Lincoln Wayne and would recommend highly.

What a wonderful experience! For my recent oil change, the service department picked up my car and retuned it when done. I didn’t have to do anything! It couldn’t have been easier. I would highly recommend!!

Recently, a situation caused us to lose all respect for Lincoln of Wayne. Previously, our experience over the last few years was good. We would travel the extra distance for service even though another Lincoln dealer was nearer. We have a 2011 MKZ. Overall, it was running well and weve been happy with it. However, it started making noises and exhibiting other things that indicated something wasnt right. We had them look into it at least twice but each time they claimed nothing was found. So, a few days ago, the car found the issue for them. The engine started shaking violently with unusual sounds and the temp dash icon came on. I quickly turned off Route 10 into an empty parking lot. Thankfully so, because the car then died. Seconds earlier and it could have been a pile up since the highway was busy and fast moving. The car was towed to the closest dealer (not Lincoln of Wayne) and they said the engine was completely damaged from coolant leakage into the internal areas and would be about $9000 to replace. I called the Lincoln of Wayne service manager to inform him and discuss what responsibility they had. Pathetically, the answer was the typical total avoidance response as if this event was totally unrelated to what they should have picked up on. Therefore, they deserve 0 stars but to post requires a minimum of 1.Response to Lincoln of Waynes 5/3/2021 response:Thank you for your reply Mr. Spina. Ive actually talked to you in the showroom before and it was pleasant. However, I can not accept your reply. Times have changed and its no longer appropriate to basically blame your customers because they somehow didnt diagnose the problem themselves. Thats what your service experts are paid to do. Most drivers dont know where the different sounds originate from and certainly dont know their significance. At best, its often a guess. That level of expertise is for the mechanics who should know these cars inside and out. We had the car in your service center at least twice and possibly three times. In depth diagnostics should have been done but obviously werent. Your diagnostic scope should have widened. Thats what experts do. Its like when you go to professionals in other fields. They get your input but they dont limit their diagnostics to just that input (e.g., if someone mentions having headaches and the doctor only looks for dents in his/her skull but doesnt find any and thus says all seems in good order and does nothing else is being negligent especially when its later discovered that the cause is cancer originating from another part of the body). After the car was brought in the second time, your experts should have dug deeper. Thats what Performance in Randolph did. It took them three days because they wanted to get it right and find out the true issue and not simply say they couldnt find the cause because the initial tests didnt reveal the culprit. If the guys from NPRs Car Talk could diagnose car issues over the phone, often missing critical information the owner didnt even know to share, then your service pros have no excuse for missing something when they had direct access to the car. I ended up trading the car in for $500 to buy a 2019 Ford Fusion for $23,000. Please learn from this incident so others dont get screwed too.

Dorothy and Ava were excellent to work with. They got us the best price and made the process speedy

This was our 3rd time leasing at Lincoln of Wayne. All experiences have been positive, unlike at some dealerships. Our sales person Dorothy Ulu is always helpful and patient. Pricing is upfront with no hidden surprises. Service has also been great and we love the concierge concept

Excellent dealership,a pleasure to do business with.

Lincoln Corsair Monochromatic , sporty and elegant makes it unique I love it.

Lincoln of Wayne is extremely professional and the service was impeccable. I was offered a loaner car but chose to wait and the wait was not long at all! Plus my car was all but detailed when I got it back! It looked amazing and they topped off all my fluids. Very pleasant people and an all over pleasant experience!! So glad I bought a Lincoln! Thanks guys see you in a few months!

I am so happy to have gotten my new Lincoln 2021 Aviator from William Cordero ! I had been mislead by two previous Lincoln dealers until I reached of to Lincoln of Wayne. William picked up my car and after hearing my story , he was honest with me. He guided me through the process. In a week he was able to find me the aviator I was looking for at the price I was willing to pay. He picked up all my cars and was alway so pleasant and professional. The finance representative was also very helpful. I highly recommend William. I will he sending g him clients

Great experience from across the country! I dealt with Curtis in purchasing a used Tesla model X and having it shipped to California. Although the process sounds a bit scary, Curtis always answered the phone and responded via text very promptly. Vehicle arrived looking great as advertised. No issues with the car we love it! Curtis And staff very honest and down to earth. HIGHLY RECOMMEND.

For the first time in my life the car buying process was enjoyable. Our salesman, Curtis, was extremely friendly and knowledgeable. He spent a lot of time with us going over all of our choices and answering all of our questions. I would definitely recommend this dealership, and especially Curtis, to everyone that I know.

Lincoln of Wayne Service Department: Staff is always professional and courteous. The office is always clean and they are taking precauutions during the Covid pandemic. I have never had a problem.

Lincoln of Wayne has served my family for over 10 years. The service is next to none. Our salesperson Dorothy goes above and beyond to make sure we are completely satisfied. Dennis in the service department goes over every detail before the car is returned back to us. The car is always cleaned to perfection. The receptionist is friendly and always goes out of her way to make sure you are comfortable. I would recommend anyone looking to buy a new vehicle or need service on an existing vehicle useto Lincoln of Wayne.

Leasing the Corsair from Lincoln of Wayne was a great experience thanks to Dorothy who made the transaction short and sweet. Everything she promised happened, including delivering the car all the way to our house which is about two hours away from the dealership.

Ive been coming here for years now to get my Ford Edge serviced and am very pleased. The entire process, from making the appointment, through check-in, and getting the vehicle back is superb. Ive been kept informed on progress and cost estimates when a problem is being diagnosed and addressed. The car is always clean when ready. I highly recommend this service department.

Wonderful as it always is . GREAT service department Dennis is very helpful

Everything was done properly and on time.I decided to wait for the car to be serviced and the car was done in the time they had estimated.The waiting room was clean and comfortable. The few people who walked in and out were all wearing a mask and keeping a safe distance from one another.I have no complaints whatsoever.Thanks and keep up the good work.Mario Pompeo

I was very Satisfied with the Customer Service I received at Lincoln of Wayne. They were very professional and handled all my issues.

Over 2 hours for an oil change when told it would not be more than 90 minutes. Got the standard additional things that need to be done at an exhorted price which I declined . And my appointment was at 8:00 in the morning. The priority price was good deal if you stick to just that service.

Joe in the finance department was able to work with us to get the financing we needed. He was outstanding and committed to working with us.

Excellent team of employees at all levels. It is half an hour drive from home, but would not hesitate to go back every time....

Amazing, I got my grand cherokee 2014

I appreciated the convenience of having a loaner car delivered to my home and having my car delivered back to my home after servicing. When my cars service was completed I received a call and was asked when it would be convenient for me to have my car returned. I cannot say enough about the seamless positive experience I had with Lincoln of Waynes service department through communication and completion of my cars service.

The service department is phenomenal. They squeezed me in an hour before closing for emergent tire replacement and still found the time to leave my car squeaky clean upon pick up. I was kept informed every step of the way, impeccable service.

I came here to sell my 2006 honda civic lx with 195k miles on it. Now i know its old but mechanically runs great. They haggled me over the honda defective peeling paint. So first offer we agree is $1000. Then this no name sales manager sees the car after the appraisal has already been done buy the appraisal guy ryan and then tells him no only offer her $500. My cars never been in an accident. Clean carfax. Regular repairs. And thats the best you can do. So i left. I wouldnt come here to purchase a car either if you cant even honor your original word/offers what kind of other scams are you doing here then.

Amazing customer service. Their sales agents are very personable and knowledgeable. It’s was easy process with exactly what we wanted for our next auto.

Excellent service, very friendly atmosphere

Excellent dealing no BSCurtis was honest answered all questionsAt time of car delivery spent over an hour explaining all the features and assisted in setting up the car programs.Made the usual car experience less stressfulRecommend the dealership and Curtis

Lincoln of Wayne did a great job on my Suzuki Kizashi. They reprogramed my transmission. And my vehicle currently performs better than before. Thank you allfor your hard work.

Excellent speedy service of issues which were not routine. The staff was incredibly friendly, efficient and professional. I have never had a better experience.

Great experience working with Lincoln of Wayne.

Everyone in the Service Department was so very helpful. The entire experience from the moment I made the appointment went smoothly. The staff was friendly and the facilities were very comfortable as I waited for my vehicle to be serviced.

The staff was pleasant. They took care of my cars recall needs immediately. Returned my vehicle before scheduled time. The only pet peeve I had is distance from NYC to a certified Suzuki Mechanic.

Still waiting to hear when I can bring the car back for the repair.

I have been to the service department twice for my 2020 Aviator and these guys did an excellent job. The first time I had an issue with my rear view camera and they replaced it and its been working great ever since. The second time I came in for a gurgling water noise I had when it rained heavy. They cleaned out my sunroof drains and the noise has gone away. They were above and beyond! I would highly recommend them.

I wouldn’t buy a Lincoln at any other dealership. I like the attention that is given to clients & I also like that it’s family owned, catering to one brand. When I’m ready I will shop at Lincoln of Wayne for my next car.Also, all of the employees are knowledgeable (sales, service, etc.) & super nice.

They discovered that the cause of the leak in my tire was because of a nail, they plugged the hole but when I watched a show called Motorweek experts were saying whenever you are fixing a tire a repair man should plug and patch the hole to improve the longevity of a tire... THEY TOLD ME THEY EITHER PLUG OR PATCH BUT NOT BOTH. I WANTED TO HAVE BOTH DONE... SMH

Excellent customer service friendly and helpful staff. They are amazing. I will continue the service to my vehicles with them. Thank you.

Went in for a routine service with an appointment. Took car at 8:10am. I was told it should be ready in about 1 hour 15 minutes. Sat in the waiting room over 2 hours. Went to the service representative to see what was going on. He had the paperwork and keys on desk . The car had been ready on time. I am completely dissatisfied with Wayne Lincoln service and will not return.

I will always stay a Lincoln customer because of this super door to door service. A driver picks my car up for maintenance service and leaves me a car. OMG-So professional. So convenient. You are the very best.

Amazing service from the start to driving off the lot!

First when we went to pick up our new plates they started putting our old plates on the vehicle. Now we had waited about two weeks when someone from Lincoln of Wayne called to say our NEW PLATES were in. There were no NEW PLATES !! They claimed we asked for the plates to be transferred and never admitted they were at fault. They gave us a paper they said would extend the temporary plates, I was leary so I asked them to sign the paper and they refused. After some heated conversation they agreed. Had to wait about another two weeks and finally got the NEW PLATES !! But theres MORE ! I was recently in a violent car accident, a young lady plowed into the drivers side of my vehicle. Two things came to my attention from this accident, #1- The registration they gave me with my NEW PLATES was incorrect! The POLICE brought that to my attention. LINCOLN OF WAYNE, the gift that keeps on giving- UNBELIEVABLE!!! #2- During this violent accident NO AIR BAGS deployed except a small one on the floor. No steering wheel AIR BAG ,no curtain AIR BAGS, nothing!!!!!! And if it matters to LINCOLN OF WAYNE , my daughter was in the vehicle with me. I know where I wont be buying any more vehicles- LINCOLN OF WAYNE- my worst experience ever ! Be careful folks, both for your own safety and an incompetent dealership. BUYER BEWARE!!!!!!!! Remember the name ( LINCOLN OF WAYNE )

I had an amazing experience here. Extremely professional and polite. They gave me a new loan car for 5 days! When I received my old car it was fixed and washed.Thank you.

Very helpful in finding a car, the salesman knew everything you could possibly want about the cars I was looking at, amazing no-haggle price, and an overall easy car buying experience.