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White Spruce Trailer Sales
1268 S Campbell St, Wasilla, AK 99654, United States
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Co
Review №1

Ordered surge brakes for my boat trailer. They put them on but they didnt work.. After more researchthey realized they arent prepared to service that type of brake.The manager Chris comped me the labor which was more than fair.Originally it was a negative experience but Chris turned it into a positive one.I will recommend them for thier integrity at white spruce..thank you Chris

Ch
Review №2

Painless process - Chris and his team were excellent.We went knowing the options we wanted. They explained the differences, heard us out and recommend the best option for us. Great price, military discount and took care of the tags for us.Would definitely purchase from again.

RO
Review №3

So far it was a great experience! Customer service is 5 star! Hopefully the workmen ship will be the same! Very pleasant people. Keep up the great attitude 👍😁picked up my trailer and again the.team at white spruce was a five star ! Thanks

Sa
Review №4

Chris at White Spruce Trailers is a true professional. He was efficient and kind. We talked and found we had a lot in common. I could have chatted for awhile longer but in a very polite way let me know he had work to do snd off o went with the perfect trailer for all of my needs. Thanks Chris! You are a great guy!

Je
Review №5

They were great to work with. Helpful, patient, and efficient. And weve been very happy with the trailer so far!

Ge
Review №6

Chris and Adam were super helpful gave lots of good advice and I know they would provide the best customer service you would hope to expect

St
Review №7

Chris, thank you so much for your help in getting me the right trailer for our business!These guys are very friendly, helpful and knowledgeable. They are the best! That’s why I’ll use White Spruce Trailers for all my trailer needs!

Jy
Review №8

Thank you Chris and your awesome Wasilla team for making trailer purchase so easy. There was no nonsense, just friendly business. I was explained what I was buying and purchase price was clearly visible. In some dealers you have no idea what the final cost is. Warranty and available options were all explained and DMV registration was filed for me. Everything was checked before leaving the lot: hitch, lights, lug nuts and leveling. These guys will not nickel and dime you and I wish buying a car would be this easy.

Ru
Review №9

Great working with the team at white spruce trailer in wasilla. Fast service, answered all my questions, walk around was detailed explaining torque spec, checking all lights, blinkers and more. Installed my cargo box quickly and even painted inside hardware to look factory! Thank you to Chris and his team!

Ca
Review №10

Awesome service, and fair prices. Chris made the experience seamless. The entire team was great. I will be back!

Jo
Review №11

Great service from White Spruce. Since covid the trailer supply chain to AK seems somewhat uncertain but White Spruce kept me updated and the trailer eventually got here. When picking up the trailer Ginger in the office was super helpful and efficient along with the young man in the yard. Thank you.

Da
Review №12

Awesome service. Fast and friendly.

Da
Review №13

Staff were great. The trailer we were buying was in Fairbanks but they got it to Wasilla quicker than they said they would. Overall a very good experience.

Ch
Review №14

They gave us great recommendations for traveling through the ALCAN and helped us on getting a trailer. Then when I came picked it up they made sure everything was in working order and checked the tires torque. Overall great service.

Br
Review №15

Good product, good pricing and easy to deal with. No BS sales tactics, upfront and honest thru the whole process of buying our trailer. They went above and beyond to assure our satisfaction. 👍

Je
Review №16

Chris and all the staff at White Spruce Trailer Sales in Wasilla are fantastic to work with! They sell top brand trailers. This is our second trailer weve bought from White Spruce Trailers. We would recommend this company to friends!

Li
Review №17

Excellent customer service and they have parts in stock.

Be
Review №18

Living off road system so I ordered and paid for trailer over phone had a friend pick it up. Chris at the Wasilla location was accommodating to all my questions, needs and made the whole process seamless.

Ad
Review №19

Lisa and the team were awesome! Very helpful and knowledgeable and the trailer is perfect!

Sp
Review №20

Everyone at White Spruce is super helpful and assisted me with a rental and sale of a nice tilt trailer.Fully recommend this company for all your trailer needs!

Jo
Review №21

Chris was very helpful and helped me get the perfect trailer for my needs.Staff was very professional, courteous and efficient. Looking forward to putting many miles on my trailer.5 stars and would recommend them to anybody in the market for a trailer.

Ke
Review №22

Chris at the Wasilla location made the sale, true professional. The North Pole location is also a good group of professionals. Overall customer service is top notch at White Spruce Trailers.

Jo
Review №23

Great customer service!! Theyll go above and beyond to take care of their clients.

Ju
Review №24

The staff and service was excellent. Thank you Chris (Wasilla Manager) for taking the time to explain my options and keeping me posted on the trailer delivery post order. Took our new trailer 500 miles day one and it ran flawless. I highly recommend White Spruce!

Rh
Review №25

We bought a beautiful misson trailer a few days ago from Chris best experience. Very professional and super friendly. Recommend doing business with them!

Ke
Review №26

This place is great. Super friendly staff. They are very knowledgeable and helpful. Prices are reasonable and the buying experience is great. Highly recommended.

Fr
Review №27

Very helpful to the point of directing me to a less expensive item more suitable to my needs. Attentive and courteous service from all staff members I met or spoke with on the phone. Thanks Chris for your help.

Au
Review №28

The owner is very friendly and helpful. Great experience with our purchase.

Di
Review №29

AWESOME!!!! Great customer service definitely buying my next trailer from them and them only.

Ra
Review №30

It’s nice to walk into a business and they know your name. It’s always a very comfortable environment when walking in to White Spruce trailer and talk i to Chris. He’s helped me out a lot. And is pretty knowledgeable when I ask him a question. The whole crew there is great.

Mo
Review №31

The staff was very helpful. Even with a mixup on some inventory they made sure to do all they could to get me out the door as soon as possible!

Tr
Review №32

Great service and on time delivery. Thorough run thru. Will be back in the future for my next trailer need.

Br
Review №33

Great solid trailer. Staff were very helpful. Gave a good walk around and maintenance advice.

Jo
Review №34

Very great experience. They did a complete walkthrough of the trailer before departing.

Ch
Review №35

Great place I’d highly recommended white spruce trailers. My first transition started in the summer of 2019 when Chris the manager stayed over past closing time till I showed up. I was in desperate need of a hitch and ball and Chris helped me out. Today I bought an enclosed trailer, Chris was super professional and helped us through the buying process and made it very easy.

Tr
Review №36

Excellent service. I kept changing my mind and Cris, the sales manager, was very kind and helpful. Their mechanic walked me through the safety points and inspected the trailer including torque testing the lug nuts. He also showed me a safer way to hook up the safety chains.

Bo
Review №37

This is the second time purchasing from White Spruce a Cargo Mate enclosed trailer. This purchase was through the Wasilla office and they were wonderful to deal with. I was on my way within a couple of hours, and that included waiting for financing. I would highly recommend them to anyone, and the very good product they sell.

Pa
Review №38

Great service! Chris had me out of there in an hour. Definitely recommend.

Ja
Review №39

Very professional and friendly. Happy with my trailer.

ro
Review №40

They were very nice and had everything we needed right away!

Pa
Review №41

People at White Spruce trailer sales are very understanding and helpful. I had a rather ridiculous experience with just trying to get my hitch put on through Uhaul - thats a story that fortunately got told to the BBB and things were resolved. Things were very rugged there for a while but White Spruce made it so very easy and are absolutely wonderful to work with. I purchased a very nice trailer at a reasonable price.

Ja
Review №42

They were amazing even though they only had 15 minutes till closing they helped me get my husband a trailer for Valentine’s Day and they are really informative to! Thank you guys so much:)

Th
Review №43

Don’t waste your time with the other trailer sales companies. Just go to White Spruce.

Ro
Review №44

I have had the opportunity to meet some pretty awesome people. White Spruce Trailer Sales have the customer service thing down, I have been to a few other places that don’t give you the time of day and are rude. I had an issue with my enclosed trailer and needed some immediate assistance, Chris was there at the time and got my trailer in and the next day “Boom” done. I have to also mention they are very honest, I thought I had bearing issues and was looking at a total replacement on both axles. Nope, only a tightening of the outter safety nuts. I was only charged for the hour of shop time for the inspection and tightening of all axel safety nuts. They could have easily replaced all the bearings and charged me, they didn’t and that’s what I call good integrity and great service. Thanks White Spruce your my go to guys for my trailer needs.Rob

Ch
Review №45

Super easy, helpful, fast, and informative; no BS. Very happy with my trailer purchase.

Ra
Review №46

Great place to buy quality trailers. Sale was super quick and very informative about what I needed for the job. Highly recommend!

Lo
Review №47

Great trailer- great service- and all the trailer cadets to trick it out.-Lonnie

Ci
Review №48

The best service from any company. Highly recommend them!!!

Jo
Review №49

The guys at White Spruce are great! They make the buying process very quick and easy.

ra
Review №50

Amazing customer service!

Me
Review №51

Very helpful and professional. We visited both the Anchorage and Wasilla locations, and ware guided by very helpful folks in both. After looking at several trailers, we finally bought a 6x12 single axle trailer in Wasilla. Then we found that we needed to replace its front jack with a wheel to accommodate the tongue box we bought for it. We couldnt locate one at either location, but ordered one from the Anchorage store. The inventory was broad and we had great suggestions that were not intended to up-sell, but to accommodate the loads we intend to carry regularly. We recommend these folks. They know their business and arent at all pushy.

Je
Review №52

Stayed open late for a Warn winch delivery from Anchorage!! Even loaded the heavy winch in my jeep. Thx Chris!

KR
Review №53

Excellent online service through FB messenger, timely response, accurate product knowledge. Great local customer service!

bl
Review №54

Very easy to work with. Price points were great and a very smooth operation.

Ji
Review №55

Needed a trailer quickly. They searched and had it there the next day. Excellent service

Jo
Review №56

Super great fantastic wonderful

Or
Review №57

Prompt, helpful and very knowledgeable about equipment. Very positive experience

sh
Review №58

They are awesome! Great customer service and very friendly and knowledgeable. Happy we bought our trailer there. They made sure we did a safety check before we left and showed us everything we needed to know on the trailer. Very professional!

La
Review №59

Great service on our trailer purchase,

Ro
Review №60

Every time I have needed an item or assistance these folks have gone above and beyond to help. Reasonable prices and excellent service. I was happy to see the managers teenage son at the place shoveling snow. This is the kind of local business we all need to support.

Sh
Review №61

Chris was great getting me set up with what I wanted and it was all done over the phone. Wonderful customer experience, and they had my customized trailer ready for me the next day. Definitely recommend, and will definitely return.

St
Review №62

Great friendly service.

Br
Review №63

Helpful and friendly workers

Em
Review №64

They were very helpful in getting what I needed.

Pa
Review №65

Excellent and very professional customer service.

HA
Review №66

Looking for a fair deal on a Trailer or Tractor? Looking for friendly, helpful, and honest sales people? Well I found just such a business. White Spruce Trailer Sales qualifies on all counts. Very refreshing in this day and age as those attributes seem to belong to an age long past. Top that off with quality products and you have a sure winner.

Jo
Review №67

Amazing service and company!

Se
Review №68

Chris did an excellent job. Great person, excellent support and sales.

Ry
Review №69

Straight forward pricing and service. Nice quality trailers. So far we are very happy with our 6x12 utility trailer.

Ro
Review №70

Chris in Wasilla is the ultimate professional. He went above and beyond for me today in the purchasing process of my new trailer.

To
Review №71

Very happy with the experience, staff was very helpful and friendly. Answered my questions and didnt try to sell me anything I didnt need or want. I would recommend White Spruce to my friends. Because they werent pushy and listened ,answered my questions, made recommendations based on my questions and needs.

De
Review №72

I purchased an Aluma 16’ from Dan. He was very patient and helpful. White Spruce made purchasing a trailer hassle free. Thanks for making it a pleasant experience.

li
Review №73

Excellent service, friendly environment, you feel right at home . Diligent internet service staff .

M.
Review №74

Awesome experience from start to finish at the Wasilla location! Great prices on trailer accessories as well.

Ja
Review №75

Staff was extremely helpful and service was fast

Ad
Review №76

Great customer service, very happy with our new trailer!

Da
Review №77

Wish I had more trailers to buy!The fine folks at White Spruce were fantastic to deal with. From inquiry to sale was a very pleasant experience. Chris, Jeremy and crew were helpful and very knowledgeable. I would recommend anyone looking for a trailer to give these fine people a look!!Highly Recommended

Nu
Review №78

Friendly, nice people, even though wet & raining went through thorough check-out. good job. thanks

Jo
Review №79

Nice friendly staff. They knew what they were talking about. Very helpful.

He
Review №80

They were so great and helped me get the trailer set up to exactly what I needed! The raft kit we put on is perfect I couldn’t be happier with my purchase thank you so much to Daniel he was great!

Jo
Review №81

Very professional employees with a comprehensive walk-around of your trailer before you leave explaining everything you need to know about your new trailer.

Ha
Review №82

Service here was excellent. If you want down to earth, straight talk, this is the place to be. I went in looking for a solution for two side by sides. Looking for the perfect trailer. I have limited storage space, needed something that would stay with in my towing capacities for my RV and they were able to give a couple of suggestions. Very pleased with my choice. 4th trailer from White Spruce!

p
Review №83

Dan was very helpful and knowledgeable, they have excellent selection and I would definitely return for any additional trailer needs.

Ke
Review №84

Chris was exceptional with his service and his honesty for what I needed. I purchased an 18’ car hauler with zero down and local financing. My payment is less than renting a trailer for a weekend.Great trailer, great service, great experience. Thanks Chris!

De
Review №85

Dan was great on customer service. Product was ready to go. Paperwork handled quickly.

Br
Review №86

Would absolutely recommend. Extremely personable and customer service was unparalleled. Thank you!

Ma
Review №87

Great service and friendly folks. I am very happy with my tractor and with the great service I received. Thanks guys.

Jo
Review №88

Great experience. Treating me well. I got in and out quickly. I bought two new trailers from them in the same day and they treated me great

Ca
Review №89

Great customer service. Very knowledgeable

Is
Review №90

The people at White Spruce really treated me good, they operated outside of normal business hours to get me the trailer I needed and answered all my questions and concerns. I highly recommend the Wasilla and Fairbanks locations.

Co
Review №91

Chris and Ken were very helpful getting me set up with a great deal on a new trailer. Highly recommend White Spruce!

co
Review №92

Just returned from White Spruce Trailer Sales in Wasilla, AK located on the Frontage Road of the Parks Hwy. I am extremely pleased with the service I received. They have only been in the Valley for about 2 months now, but it was a pleasure to have my trailer serviced by them. Both the mechanic (Jeremy) and the manager (Chris) were pleasant, professional and knowledgeable in what I needed to get my trailer back to safe operation. They were more than fair on the price, completed the work early and even had Veteran Parking! The facility was clean and organized and laid out well. Nothing scarier than having to go into a broken down shack or fight through brush to try to find someone at some companies... not good. Also, White Spruce Trailers is planning on opening a brand new facility late 2018/2019 so that they can accommodate a wider selection of vehicles and service areas. Look for their sign off the Parks. Thank you again for your service!

RL
Review №93

The folks at the Wasilla office were awesome. Excellent service and excellent deal. No high pressure sales nonsense. They were very knowledgeable and covered all details about the equipment I purchased. I would highly recommend giving these guys your business. I found that they also carry a lot of trailer accessories as well.

Cl
Review №94

White spruce was friendly helpful professional did a thorough check out of the trailer to make sure everything was just right. I would recommend to others.

Pa
Review №95

They were very personable and worked around a timing issue; storing a trailer for me for a short period. I would certainly recommend them.

Se
Review №96

I have had several good experiences with White Spruce Trailer Sales- both in Anchorage and Wasilla. I recently went to buy a new jack stand for my aluminum tilt trailer. They had the jack stand I needed in stock and even offered to help put it on at that time. 30 minutes after arriving I had a new jack stand installed (and at no extra charge in this particular case). Excellent customer service and pricing!

Jy
Review №97

I give 5 stars for variety of trailers available. I did not purchased anything yet but will visit again. Good pricing and helpful staff.

Ma
Review №98

Dan was extremely friendly, knowledgeable and a pleasure to work with. I will be back to White Spruce for my next trailer.

Jo
Review №99

Great to deal with. Very fair, superior quality.

Re
Review №100

I bought a trailer last week from White Spruce in their new Wasilla location and I am really impressed! My salesman, Chris was extremely knowledgeable and was happy to answer all of my questions! I will highly recommend to friends and family!

Information
78 Photos
100 Comments
5 Rating
  • Address:1268 S Campbell St, Wasilla, AK 99654, United States
  • Site:https://www.whitespruce.com/
  • Phone:+1 907-830-3614
Categories
  • Trailer rental service
  • Trailer dealer
  • Utility trailer dealer
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:Closed
  • Sunday:9am–5pm
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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