Rude! First they told us customer service was wrong when we were sent to the store. Another lady stepped in and said they have a way of doing that now. They didn’t have instock what we needed as per att customer service. I asked if they could check the other stores. They said WE could call since they don’t have a way to look it up.Doesn’t mean they couldn’t call!!!! I mentioned that, and one girl said that I could just google the number!!! Customer service was AWEFUL!!! If I could give zero stars I would!

This is my phone Lindia nices, now! .

This store is very professional! Had a great overall experience, helped me to the best of their ability.

The reps there are so kind and helpful! Wouldn’t go to any other store!

Im always getting the run around at AT&T. One person tells me one thing and a different person tells me something different. Im just about done with them!

I was very disappointed I have a medical condition and cant wear a mask he made me wait outside.. My Samsung phone wont charge so I ask him to check it he said it was the port hole.. Ask him if they had another Samsung he said that they were out of stock.. So I bought an LG phone told me he couldnt transfer my information. When I got home I check my Samsung there was nothing wrong with the port hole just needed cleaned. I feel like he just wanted to sell me a new phone. Seriously thinking of changing service

Since becoming a 3rd party store this place is horrible. They charge fees that AT&T doesn’t such as activation and a “porting” charge even for AT&T customers switching from prepaid to a regular plan. They are rude as well.

The store in Wabash is great but the one in Rochester Indiana sucks

Unless you’re going into to pay a bill or pay for something in full don’t waste your time. They’ll make you want to switch carriers

This was great service for me to get a new phone I wanted. Easy to set up new phone ready to go! Happy service too! I would come back again!

Unexsperience sale person, and poor bedside manners too.

They’re supposed to open at 10 the person running the store didn’t have it open, we waited 20 minutes past 10 and they still weren’t open. Very disappointed.

They r trying to charge me a big bill that has went to my credit that I dont even owe. Tried to take care of it an got switched back an forth all day long for 3 hours an nothing still got taken care of

Stopped in today to do a little business with AT&T office in Wabash. I guess I got done partially what I needed to get done. Matt was more interested in selling me an insurance policy or new phones for my mother and myself. anything other Than help me with my phone issues. In years past being with AT&T before they were AT&T it was Centennial I was a customer then as well. All the times before all the attendance would help with my phone issues Didn’t seem to matter. email. ringtones. it didn’t matter they were helpful. Not this time.

The young gentleman was very helpful setting up my husbands new phone.

A young man named Trent was very helpful and informative. He was a blessing to a mom, who was a little stressed after dealing with ATT phone customer service for over an hour!!

Sales people were great but the time we were in there was way too long.. would definitely recommend if you need a new phone or are wanting to switch carriers

I purchased a Samsung Note 9, otter box case and screen protector from this store. Yesterday i dropped my phone and the screen protector literally popped off and spider web cracks in it. So I think no big deal it has a warranty. Not only will store not replace nor return it, come to find out to get the replacement I had to register it, not a big deal but on-top of that pay for shipping which was one fourths the cases value. So I just got not my job from them. I purchased items based on what was told to me, not fact. Dont spend your time looking for help at this store, its wasted.

Very chill ppl here. Theyll take care of you instead of treating you like a number or a bonus in their pocket.

Matt was greatIn & out in under an hour!

No customer service whatsoever. When asking about an error in my bill, I was told by Brooke, “we’re a sales store, not customer service.” Then she sarcastically told me to have a wonderful day and gave me a number for customer service that didn’t end up being the correct one. It was a very unprofessional and unhelpful trip to the store.

Got set up for a new phone. Took less than half an hour.

Great place to go for friendly service. They make you feel special.

Love the people that work there but you can take that kios machine and stick where the sun dont shine

Their payment kiosk has been out of service for months. Wait times just to pay bill can be long.

No place is perfect but if you want personal attention for your phone needs then this is the place. Very clean and roomy place,Come on in and take a picture with the Justice League Standee!Lisa & Sylva put this together and they are an awsome I.C. team!

Service,was slow, they were more interested in getting people in and out quickly rather than talking with ya to help

I switched from Straight Talk to AT&T and it was great customer-service and everything went awesome

Quick service. Not a long wait for assistance.

They are a great group at the AT&T store in Wabash. Helpful and friendly and do their best to answer question and get you the products you want.

Manager was very helpful in taking care of my issue, despite the fact that I spent no money there.

Can take up to 45 minutes, Id suggest making an appointment. Good customer service

Very rude. When you ask a question, they treat you like you are attacking them personally.

Good service & a nice staff of employees.

I was in the store for 20 mins looking for a case for my iPhone 6 not only did they not have any the employees sat on their phones and never once said hello welcome or anything about helping me the one lady looked at me with a scowl on her face never once did anyone stand up from their chairs or get off their phones I was the only person in the store without a att shirt or name tag abdolutly a discrace to the company every one of them should be reprimanded!!

The assistant Manger was kind,knowledgeable,and efficient.

Very helpful and good people.

I have been a business customer of this store for 12 years I have spent over $210,000 in total.. In the last 2 years the Customer Service at This Location is Horrible .. I Highly Recommend Going to Another Branch ..

Customer service is still quite low. The regular employees arent that bad, but the supervisor needs retrained badly.

Really great staff and store.

Very helpful and Courteous employees

Bad servicer

Unless you want a new phone! Not much more they can offer!

Great staff.

Good today

Always understaffed with ridiculous wait times. I waited an hour and left. Of course Ill go back because what else can you do?

Manager not polite.

Great staff

Good service

😩😠wast of time

Fair

I dont like it

People are friendly