RAD Computing recently installed a security camera system on a commercial property that I help manage. This was the first time my company has worked with such a system. Rod and his team were not only very patient in answering our multitude of questions, but they were also incredibly informative, explaining our options in detail and using simulations to help demonstrate. The installation process itself continued in a similar vein. Rod continuously reviewed our footage, fine-tuning for optimal visibility, and creatively problem-solved with his team to make the system and install work in a commercial space with unique obstacles. Our tenants even approached us, lauding the team for their work and partnership. RAD Computing truly helped make a stressful new experience, a pleasant one with both their expertise and high-level of customer service. With all of the partner options out there, I know with great confidence that we made the right decision and I look forward to partnering with RAD Computing in the future.
RAD Computing helped my company with an emergency problem on our backup system. They were super responsive, incredibly fantastic with their communication, and were able to resolve the problem perfectly, getting us back up and running quickly. Could not recommend Rad Computing more for their quality and responsiveness! Thank you very much for your quick assistance!!!
RAD is hands-down the best IT support company. The staff is very knowledgeable and attentive to the needs of our company. They provide valuable peace of mind in knowing that whatever issues may arise, the gentlemen at RAD are able to handle it with the appropriate level of urgency, skill, and always excellent customer service.RAD is also versatile. We have used RADs services for ongoing office IT monitoring, support, and equipment needs for over 5 years. They have also provided services recommending and setting up technology solutions on new construction projects as a valuable part of the project team. I recommend RAD highly for any IT projects.
We have been a client of RAD Computing for over 14 years. They have always been responsive and professional in supporting my business. We are 100% reliant on our computers for our design work and the data that we keep on our server. I can rest easy knowing that RAD is there for everything I need from the smallest user needs to the large company-wide roll-outs, his team will be there to pick up the phone and answer a support call. They go beyond the support call to explain what is needed in a calm manner and in terms that I can understand. I recommend this company to everyone.
RAD Computing is the best! Their knowledgeable staff are always willing to help us quickly whenever we encounter problems or issues. They are fast to respond, and explain all aspects of any issues we may have. I enjoy the personalized service and it is always with a smile. I highly recommend them to anyone wishing to have exceptional IT service!
Our growing business needed to quickly and accurately move our email to Office365. We had some challenges but JT was always right there to help. He was patient in explaining the process to us and completed the change over on time. We are very happy with his service and quick turn around.
In the several years we (speaking from a business) have used RAD Computing, we have had top rate support. Their knowledge has always stayed up to date with the ever changing technology which, in turn, has allowed us to make educated decisions on ALL of our computer needs. There has not been a single time when I have not been able to get in touch with anyone either! My favorite thing about RAD Computing is that they talk to me like a real person and are well aware that I am not on the same technological level with them but still make sue I understand everything! Hands down, if youre looking for IT people, whether it is for business or personal, RAD Computing is the way to go!!
RAD has been our IT provider for years. Rod has been very ingenious in assembling a great range of talents in his team. Trust is the most important aspect when it comes to IT services and I’ve always been very confident using RAD when it comes to trust. I would highly recommend RAD if you’re looking for a great experience and expertise services.
My family owns Moores Automotive in Vernon, and my brother owns a business in Stafford and Rod and his crew have taken care of our IT needs for decades. He has been consistent in both quality and price. Most impressive and important is that when things do not go right, they are immediately responsive and have taken care of us exceptionally. Rod is now a close friend, but I go to RAD because they are the best!
RAD Computing has been our IT Technology vendor for over 14 years. They are an amazing company with a core team of highly knowledgeable and personable technical people who are fantastic to deal with. They respond quickly to service requests and are never stumped by any technical issue. The professionalism displayed by RAD when providing technical support is by far the best of any company i have ever dealt with.
RAD Computing has been our office IT support for years and I have nothing but great things to say. Their customer service far exceeds general expectations and you can really tell that they try to build a rapport with each client. JT and the team are one call away for solving any computing glitch, whether it be email, website or server related. They are quick to respond and make sure that you understand the issue by using layman’s terms instead of technical jargon. If you are looking for IT, these are the guys to call.
I have had an excellent experience with using Rad Computing for IT support. The company I work for uses their services and has been for a few years now. They have never let us down. Their response time is quick and efficient. With the knowledge of how to get the job done properly. Even with my company opening at 7:00am and theirs at 8:30am they make sure to check their e-mails and messages to get back to us hastily when we have early morning computer emergencies.
RAD Computing is remarkable. High quality service start to finish. Ive worked with Jason numerous times. Hes extremely helpful by answer all of my questions. I highly recommend RAD!!
RAD takes care of all our IT needs, from computer software issues to the purchasing of new equipment. The staff is very knowledgeable and friendly. They are quick to respond to our calls and emails. Rod has built a great team to service all our company’s needs. JT always goes above and beyond to make sure our systems are running smoothly. Would highly recommend RAD!
RAD Computing is amazing. High quality service start to finish. Ive worked with Rod numerous times. Hes extremely helpful by answer all of my questions. I highly recommend RAD!! Exceptional!!
RAD does a great job supporting our school and supporting student learning. Anytime we need support, we can get timely help. The staff are excellent and friendly so we have a great working relationship with them.
Great company to work with. JTs knowledge is outstanding as well as everyone else. Highly recommended. Every time I have an issue I can either call in and speak to Bob so that he can get one of the guys on the phone to resolve the issues.
RAD Computing has been a great help with my business computer. They were able to repair a software issue remotely, from their office in Vernon, in just a few minutes. Great service!
Love all the RAD dudes, but JT for President! Hes saved my day more times than Id like to admit. I thank ALL of you for your help over the years.
My small company is thrilled to have found RAD Computing. Any time I have had an IT issue in my offices, they solve it in a timely manner. I rely on them 100% as my outsourced IT department.
Rad Computing is excellent. We have used this service for years. When ever there is a problem they are quick to make sure that the problem is solved. Rod and Bob are very honest and trustworthy! JT is our main contact person who solves our problem and is always quick to return our call. Dave and Jason are also very helpful, the whole staff is great and will go out of their way to fix any problem as soon as possible. Would highly recommend!
Excellent service, very understanding staff. They get things fixed in a very timely manner so we can all get back to work! :)
JT has provided excellent service each and every time I email or call him for computer or technical assistance. I will also say that his prompt responses have saved much downtime in the bookkeeping department. He always demonstrates a willingness and commitment to go beyond what is expected and being asked for. I have found him to be professional and a true company asset.Like JT, David is also professional, he too has been very helpful whenever I reach out for his assistance. It is very reassuring to know that they are readily accessible when needed.Great team!
When I need technical help, I call RAD Computing. Their knowledgeable staff comes through for me every time! JT is my go-to for everything technical. Rod Wilson and his staff at Rad Computing are absolutely the best in the business!
These guys are awesome! Always on top of any problem, never leave you waiting, skilled professionals and give us service with a smile. I highly recommend them.
On behalf of The Connecticut Transition Academy Music Department, wed like to thank RAD, and especially our technician, JT, who went above and beyond for donating the MAC Computer which has enabled our students to use the music program, GARAGE BAND, which can only be used with a MAC Computer. This has opened new doors of creativity for students to compose and record their own original music.
Ive been working with the team at RAD for seven years. The customer service and response times are first rate! Very competitive pricing as well.
Excellent service and super quick response time. Most of my contact has been with Jason and he is always understands the issue, finds a resolution in a timely manner and does it with courtesy and professionalism.
RAD Computing is a great company and I would highly recommend them! In all my interactions with JT Allen over the past four years, he was always quick to respond! RAD is very fortunate to have JT on their staff, I can honestly say hes the best!
Jason just recently installed a wireless router for us to extend our connectivity range to help manage our childrens ministry check in. He first determined the problem, provided a temporary solution for us to try and then followed up with the permanent fix. Great job all around!
We have just started working with RAD Computing and they have exceeded our expectations. Their support team quickly responds to our IT needs. We would highly recommend them.
JT was excellent and quick in helping us change our admin computer over and making sure everything was working correctly.
It was a blast working with JT and the RAD team. JT provided details and expectations for the project, and assisted when needed. Smooth operation!!! We look forward to working with you all again, in the future
I have been dealing with Rad computing for many years now and find them to be top notch service provider. I have had a couple of incidents where my network went down on a Sunday and Rad was right there to help by phone and on site. They will do what ever it takes to get the job done!
I have been associated with Rad Computing for several years, their level of professionalism is unsurpassed. Frank Sparks
JT Allen from RAD Computing has been instrumental in the efficient operation of our organization. It is a pleasure to work with him.
I have been working with RAD computing for many yearsas our company/companies grew and added new programs from estimating/ accounting/ drafting/and also working from many different locations we have been able to reach someone at any time either through the internet phone email and there is always a response shortly. i can just ask a dumb question or just be totally confused as to what is going on with any program or just me having a not thinking day. sometimes i can see them just smiling at the question. it is always good to hear them say NO WORRIES WELL FIX IT. JT knows all to well when im frustrated and he can click into my computer no matter which one and I just watch him fix what ever is wrong. All the guys are great to work with and even BOB I can see him smile or shake his head (one day think i call 3 times) when i say HI BOB its MARY. So yes it has been may year dont know if they have enjoy it as much as our companies have but it is always great to know we can always reach them no matter the time day. Sure you will also enjoy the experience NO WORRIES.
We have worked with Rad Computing for many years. They are very professional and supportive to all business owners. I would highly recommend them for your IT needs. Intelligent and professional.TELIgence Partners- Marie Hollick
RAD is always very quick to respond. Their solutions keep our business running!
JT is THE GREATEST!!!! He is so efficient, supportive and patient with helping us with ALL our technological needs and issues!! Thanks RAD and JT!!!!
Awesome team of people to work with! Very responsive and helpful!
Not only is RAD Computing always pleasant and receptive to the Academy’s technical needs, JT also takes the time to mentor our students who have a career interest in computers. I dont know where we would be without them.
The staff at RAD are always quick and professional in the response. We have used RADs services for several years and are always satisfied with the results of their expertise.
A great group of people who are very knowledgeable and friendly.
Outstanding IT support. Very professional and responsive.
JT Allen is very helpful and responsive!
RAD has been our IT company for many years now and while weve tried others, nobody was as personable and reliable as they have been.
They are the worst. I was given a quote for services and was told I had to pay an extra $400 beyond what I was quoted for in the 1st place. I wouldnt deal with them. Go elsewhere for your IT needs.
Very fast response, and great pricing