A young lady named Roxy helped me. The store was super busy, but she was still friendly and professional. She handled my transaction quickly and started helping another lady at the same time. Great employee. Great service!

The staff was strict yet very friendly once I got my documents in order it was fast and I felt they didnt rush or push me out the door

Worst customer service experience ever. I was not greeted when I walked in. Once I was acknowledged after about 6 minutes of standing there, they asked how they could help. I said I have a echeck I would like to cash. She informed me they can not cash echecks. I let the person know I did call and speak with someone and they told me it was okay. This is why I drove about 20 minutes to come see you. You were not near my starting location- so I called first.They then asked me for my drivers license and took a photo copy of my check and drivers license.Then they came back to the window and said they wouldn’t be able to cash the check.My concern is- why would you take a photo copy of all my personal information without first telling me you are taking photo copy’s of everything.I asked why would you take photo copies of all of my stuff, knowing you are not able to help me. The staff members answer was in case we get audited. I do not like this business practice and will not ever be going to a rapid cash location again.Horrible horrible horrible. I’m sorry for people that need Rapid cash services.

There very slow even if you already been with them each time takes ateast 20mins just to cash a check

Probably shouldnt be answering phones when youre in the middle if helping someone. Super unprofessional.

Cant even call it just repeats saying thank you for calling over and over

Many thanks to Roxy up at Rapid Cash, for you kindness and patience!! I don’t know we would have done without her help. We were really in a bind and she went above and beyond helping up us to come to a solution that best suited our needs. And many thanks to you all for putting yourselves at risk everyday to help those in need, at this incredibly trying time for us all!

I had no idea what to expect when it came to getting a loan. I had never needed one but Christmas came fast and I was already spent. When I went in, I was greeted by Elma, a petite women with brown hair. She made sure to greet everyone who walked through the door. Elma really helped me understand the key points of getting a loan from them and answered any question I had, whilst keeping it speedy! It looked very busy but Elma kept the same focus and excellent customer service the entire time. I was so happy when I left! As for everyone else, it looked like they did an excellent job of keeping the line moving and communicating amongst each other.

Very unprofessional and they arent willing to do the full extent of their jobs, theyd rather send you home broke than do 5 minutes of paperwork.

Good fast service

IRENE WAS AMAZING AND POLITE. VERY HELPFUL AND KNOWLEDGEABLE ABOUT PAYDAY LOANS AND HAD ALL THE ANSWERS TO MY QUESTIONS. ITS SO STRESSFUL TO HAVE TO TAKE OUT A LOAN TO FIX YOUR CAR YOUVE ONLY HAD 5 MONTHS AND STILL MAKING PAYMENTS ON BUT IRENE HELPED REDUCE SOME OF THAT FOR ME! THANK YOU SO MUCH IRENE. RAPID CASH IS LUCKY TO HAVE SUCH A DEDICATED EMPLOYEE AND COULD USE MORE PEOPLE LIKE YOU ON BOARD. THANKS AGAIN!!

Love the staff simply amazing worth it coming here.

They are the Nicest Ladies! Especially Roxy! She Explained everything to me! When Payment is Due, I kept asking?’s and she explained everything I say! She is Great! Thank you for Having A Wonderful Employee Roxy!

Roxy was amazing, I came in for some help and she smoothly solved it and I left happy! She was so friendly Thank you so much!!

They been very helpful. Im sorry Ive gotten behind. The only reason I didnt give you 5 stars is because of the long lines and wait time. I wish I could make payments using my debit card. It would save a trip. Thank you.

If I could give more than a 5 star I would. Josy has helped me and my husband. Provides great customer service and is really helpful. She explained the whole loan process and made it quick and easy for us. Thank you josy for making this a great experience!!! ask for josy she’s awesome

Good customer service! Usually has short wait times. Could improve service by greeting people waiting in line and give an estimated time they can assist if wait time is longer than 10 minutes. Overall satisfied customer.

Ive always had great interactions with the staff at the Mill Plain location. Always great in person and on the phone.

We called in to our local Rapid Cash this morning to make my one and only I get a female employee who when I asked to clarify the higher amount totally went off on my husband. All we were trying to do was to understand if it was a flat fee or by the day charge. Granted, I should have remembered but was caught off guard and wanted to clarify. She absolutely WENT off on him and began telling him how he was being unprofessional. She would not shut up long enough for him to get a word in edge wise then she hung up on him. I sure hope that they pull the call and find out just how rude and unprofessional she was. Wehave used Rapid Cash in the past and its been great. I do not know where they got this piece of work from...but they need to get rid of her. There are so many more places out there to choose from and if I ever need to utilize a payday loan in the future...it will DEFINTELY NOT BE RAPID CASH! Called back to a different local location and asked for their corporate number. After much reluctance the employee gave it to me. The lady who answered sounded like she was half asleep and I tried verifying with her that it was even Rapid Cash. Stay FAR AWAY!I will NEVER use them again.

The wait time wasnt to long.Once I was helped, Roxy was very helpful, friendly and knew her job!Roxys customer service was excellent!Thank you Roxy for setting the tone for my day!

Always friendly, efficient service, they describe and offer other service available each time I am there for a loan. They always explain all aspects of the loan being offered. Willing to work with customers to provide needed verifications, they make you feel as though you are a team trying to obtain the loan. I called in once and it was the most plesant telephonic customer service experence I have ever had. Props for hiring outstanding employees.

Everyone was very nice and helpful, they answered all my questions and was very efficient. Lobby is always nice and tidy

It’s a nice and helpful place to get and helping financially needs when your rush due payment for rents etc..so go check them up they are also friendly and humble people to work with.like to know more more info go in and give it a try you will 😍

They are very fast after your first loan. If u have all your info with you your first time it will only take about 15 min or less. The Ladys are all very professional and friendly. When/if needed, I will continue to use them in the future.

My roommate and I went to rapid cash to cash our deposit refund check on saturday. The lady working there was very rude. And she also showed my social security number to me right in front of my roommate. Shes completely unprofessional.They wanted to charge us over $10 for cashing a check after making us fill out our personal information. We didnt want to cash our check there anymore but they wouldnt let us take our personal information with us. Which includes our address, why do they need that information to cash a check? They dont! We went to walmart and spent $3 to cash our check.

Roxanne was very informative and helpful! She made my first time very easy, which was great!

Fast, Roxy was very kind, courteous and full of information as this is our 1st time using Rapid cash!

Theres usually no waiting. Even during peak times this location keeps the line moving. Unbelievably they have been more than helpful well informed and top-notch in service.

The service is great. Sometimes it can be busy; which is expected. Overall the customer service is fantastic.

I give these wonderful people 5 SUPERSTARS!!! They are WONDERFUL people full of excitments and energy.. Always smiling and ontop of everything they have the best CUSTOMER SERVICE!!!! 2 👍👍 UP FOR MY LOCAL STORE... GREAT JOB GUYS U ARE THE BEST OF THE BEST!!!

Never any problems. Have loaned many times. Very realistic, fair, nice! Quick too. I will always be a customer here!

Closed ten minutes early, lights on, no one there. Closed sign definitely indicated Really needed a loan.

Roxy is always super helpful and friendly, very professional and makes my visits really worthwhile, thank you for all the tips!💜

Ive had a few ups and downs and needed cash and rapid cash has been awesome. Customer service has always been professional and clear. Never had a problem with them.

For the most part a very smooth experience, unless you get there when they are busy and only 2 people working... the phone calls are rediculus.. they need a call center, cause phone calls get first served, which is bs.. first come, first served.. otherwise good service

Great customer service! So quick & easy🤑

They are supper nice and I appreciate them being there when I need it

I appreciate the fast and efficient manner in which the folks at Rapid cash were able to process my loan from them, as well as the courteous and helpful way that it was done; Thank you Rapid cash

I have used Rapid Cash on and off for years and it has always been a great easy affordable experience.

Great customer service, super helpful over the phone, smart people. Special thanks to Josy for all here help with my loan.

Every time I talk with someone never can give a straight answer. Rosie was the one i worked with when i went in to get the loan and she was rude and can not explain things well at all. Very Vague And everything is annoying and funny when you ask her questions. Super unprofessional, just asked a simple yes or no question and she could not answer.

Quick qnd easy. Always a nice person to help.

Rosa is a rockstar. Her customer service is best in class. Thanks Rosa

You sent me a refund check in August. I neglected to cash that check and it was voided. I have since attempted to get that check reissued over the phone with corporate and in person with you, and I have been hemmed up and lied to about getting it resolved on three separate occasions.

Always courteous and friendly customer service staff with quick in-and-out easy transactions

Im walking up to the door on the phone with the employee trying to cash a 300 dollar check and i get turned away at 7:59 i dont get to eat today nor does my 2 year old son. Thanks rapid cash..

The staff is very friendly they have always made me fill like iam a valued customer not just a bother.

My service here was wonderful!!!! It was a really fast and easy process!

Roxi was super helpful and friendly, definitely recommended and will visit again.

I think this place is awesome all the employees are polite and easy to work with

Decent speed of service..nice employees..dissapointed in amount of cash I was allowed to borrow

Alja is the most friendly and beautiful girl I have ever met! She was very helpful and knew her stuff. I wish I knew her last name so I can ask her out to dinner. Ive literally taken my last 3 loans just to see those eyes look into mine. Alja, if you read these, im Michael Castro and my numbers on file there. Take a chance on me!

Great for quick cash when things go south...

Thank you Josie for being very polite and helpful

Waiting for a long 20 mins just get get my cash check ... HOW IS THIS “RAPID” ???? Worst customer service

Thank you for your assistance. Great customer service.

Never had any problems. Their service helped me out when I was in a bind. Their few fee is a little expensive, but Ill still use them again if I get in another bind.

Love this location.Very thorough and professional.

Clerks are always curteous and helpful. Usually they get you in and out quickly which is very nice. Went in on a Saturday for the first time and only two clerks were working. One of the clerks looked at me so I thought she was going to assist me, instead she disappeared for the rest of the 20 minutes I waited in line. The one clerk was doing her damnest to multi task and actually was assisting 3 people all by herself. Line was so long and people were complaining. She did a great job by herself but that was rediculous for the weekend before July 4th.

Excellent job they aways take the time to help

Ive been using rapid cash whenever I need extra cash for a few years its worth it to use the installment plans

Everyone is so friendly and very professional and fast .

Becky is great give her a raise please

This is not a bank, and they are not your friend they are here ONLY to make money.... make sure you know what youre getting into.

They have excellent customer service and will work with you on your financial problems to help solve them

Do not use this location of rapid Cash. After declining my check cashing request they refused 2 give me my application back theyre for stealing my personal information thats not how I do business and I dont expect anybody else to do business that way either they were very rude

Great customer service!

Customer service is always awesome .

When it comes to calling them..they will put you on hold foreverrrrrr

Don’t fallow thu with there payment arrangements

Very friendly and quick to help...

This rating is for the company in general. Not the specific location.

Usually a long line and understaffed.

These places are a blight.

Great staff

Ashley is amazing and so so helpful

Very fast and friendly

Place is easy to find