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Appliance Clinic
3315 NE 78th St, Vancouver, WA 98665, United States
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Review №1

Helpful staff. A good place to find parts for appliances. I wasnt able to find it anywhere else in Vancouver. Looks like they have affordable appliances for sale.

Ja
Review №2

I bought a new heating element kit for my dryer here. The staff was knowledgeable, extremely friendly and offered for me to bring my old one in to test it since I may not need the whole kit. I purchased the whole kit and it was easy to install. Will definitely come back should I need anything in the future.

De
Review №3

It cant get any better than this. Sales staff was extremely helpful and friendly and the price of the parts was excellent. I highly recommend going to appliance clinic. Thank you so much for your help and getting the right parts for me. Del

Co
Review №4

These folks have been my go to for washer/dryer repair for years. Knowledgeable, reasonably priced and great service techs and scheduling staff make the process as painless as possible. With that great track record, I went to them when it was time to buy a new set and have been very happy with their guidance and my choice. While I was there, I got some advice on a dishwasher recently purchased from a different vendor. Even though I didnt make that purchase with them, they were still very informative about the one I bought, way more than the box store I bought it from. Very comforting to hear that I chose a good brand/model.I often recommend Appliance Clinic to friends and family. You cant go wrong with this company!

Ry
Review №5

Very friendly and informative staff. Needed a couple parts for a dishwasher, and what they didnt have in stock they had the next morning. Reasonable pricing. Will continue to use for other repair projects.

An
Review №6

The staff is excellent and very knowledgeable. If one of my appliances gets broken its the first place I call, or just show up and 90% of the time they have a replacement part on hand.Just remember to take a picture of your appliances model number.

Je
Review №7

Steve was awesome.Knew what was wrong with my fridge, gave me good HONEST advice. Didnt scratch my back, just told me me shouldnt have bought a used fridge. That honesty is worth 1000$ right off the bat.He answered any question I had and was on his way. Just a great technician in every way.Even if I had a complaint this review would still be 5 stars...I dont have any complaints haha. Give steve a bonus/promotion he deserves it.

Ka
Review №8

We are very happy with our Maytag dishwasher. Steve did a great job installing it and it has been working well.

St
Review №9

Bought a washer and then a dryer...we keep coming back. Friendly and helpful staff, reasonable prices and lots of options. Highly recommended!!!

Ha
Review №10

Awesome appliance store that has product in stock along with very reasonable prices. Very helpful and knowledgeable staff, quick and efficient. Have now bought 2 appliances from them, had them service my dryer and Also bought Washing mashing parts that were quickly ordered. They are my go to store. You won’t be disappointed, highly recommend them.

am
Review №11

They give GREAT massages while you’re waiting! Such amazing customer service!

Je
Review №12

From the moment we walked in Nicholas was warm nice and full of information. Nicholas helped guide our buying process in a no stress way. Nicholas had good recommendations since we were lost on how to start the buying process. We feel really good about our purchases. Justin helped us pay and scheduled our appointments for installation. I will always go back here for all my appliance needs. Thank you Nicholas and Justin for helping our family!

Je
Review №13

Awesome place! We have been coming here for years for repairs!

Kr
Review №14

Great service. Thank you for going above and beyond. Highly recommend.

Ka
Review №15

I have bought a washer and dryer from them and been happy with the products and installation. I had a repair done last year and it went well. Repairman was informative and thorough as well as personable. Just bought a dishwasher so were looking forward to getting that installed.

Ki
Review №16

Has freezers on hand, which nobody else in town has. The most AMAZING customer service, ever!!! I can not say enough great things about Appliance Clinic- Hazel Dell area of Vancouver, WA. I am so grateful to you for going way above and beyond for me! Thank you, so very much! I will highly recommend you to anyone seeking new appliances and/or parts! 🙂~Kimberly

Br
Review №17

I never even stepped in the store or have personally met any employee and I was treated amazingly! Made a phone call in the hopes of asking a question or 2 and the customer service representative who answered was able to answer all of my questions and was incredibly helpful for the task that was ahead of me on my dishwasher repair. If theyre commitment to quality customer service extends into the repair services, this place has to be hard to beat! Thanks again Appliance Clinic!

Mi
Review №18

Very honest and knowledgeable about most appliances. Good place to buy appliances.

Bu
Review №19

Im terrible with names but I believe his name is Justin and he is very nice and informative. Thank you very much for your help.

Ir
Review №20

I love Appliance clinic. They are very knowledgeable and prompt. I had a dishwasher installed today and the service was great. Thank you for being there you are essential!! Please thank my installer. He deserves a raise

mi
Review №21

My Husband and I were immediately greeted by multiple people when we walked in. The store is clean and organized.We needed a part for our fridge and were helped quickly. Although the part was not in stock, the part was looked up, the best price found and guaranteed to be in store the next day!Thank you for your excellent customer service. Its nice to know we can go somewhere local and not have to order online and deal with shipping prices!

Du
Review №22

Employees were super friendly. My freezer was old and no parts available. They went out of their way to try and help me. Gave me suggestions on things to try. Went back and bought a freezer from them. Prices as good as big box stores but with home town service

St
Review №23

Marlin came today to repair our 7 year old Whirlpool dryer. (We called Appliance Clinic because they always get the job done at a fair price.) The dryer drum had suddenly stopped spinning. Marlin confirmed our suspicions— it was caused by a blown heating element fuse, which he replaced. The dryer’s blower motor apparently became overheated by two factors: a buildup of lint in our ducts, and running the dryer on HOT all the time. The dryer’s thermostat was also replaced. Marlin explained the hot setting should be used only for towels and blue jeans. He said other items will dry fine on medium. And that running a dryer on hot all the time can cut the life of a dryer.Marlin’s advice probably saved us substantial money in the long run. That dude KNOWS HIS STUFF. Thank you Appliance Clinic for Calling us and fitting us in today, 2 days early, because of a cancellation. -steve leader

Ad
Review №24

Parts in stock, great service

da
Review №25

Always super friendly and eager to assist you! These people go out of their way! Have bought a few parts that saved my bacon! I will always go to them first!

An
Review №26

Great shopping experience! I’ve called twice over the last week. Both people I spoke with were knowledgeable, friendly, and helpful.The Appliance Clinic was recommended by a friend who also had a good experience dealing with them.It’s nice to have a reliable resource in the area to help with repair projects and purchases.

Sh
Review №27

Availability is great! Christian is super helpful and quick!

Is
Review №28

My experience with Appliance Clinic was top-notch!Our washing machine malfunctioned and flooded our apartment. I didnt want to have this problem again, so I called to get a professional to fix it.I tried a few companies before calling Appliance Clinic. Some didnt answer their phones, or I left a message and never had my call returned. I wasted a week this way.When I called Appliance Clinic, Jen answered the phone. She set me up with an appointment and told me she would have the service tech call when he was an hour away. This was helpful since I needed to plan my work schedule around this.The day before, they called again to remind me of the appointment. Then the service tech, Mike, called me to let me know he was on his way.Mike was friendly and professional. He fixed the problem in minutes, and even fixed a sticky control knob without my asking! He left a sticker with their phone number so that I can call if anything else goes wrong.If you need help with your appliances, call the Appliance Clinic.

A
Review №29

Customer service was above and beyond to help me find an obsolete fuse for my double wall oven. Everyone else I contacted said my part was discontinued and I just needed to buy a new oven ($2000+), but this store had the part and got my oven working for $30.

Mi
Review №30

This place is perfect! Something to think about ... small business ROCKS!

St
Review №31

Having a nice experience at the appliance doctor. Much better than the large home improvement stores. Excellent customer service, reasonable prices, friendly smiles and helpful attitudes. Thank you!

SE
Review №32

Technician Steve showed up on time and did a great job. He made a fast diagnosis and had the repair done quickly. Everyone I spoke to and interacted with was very nice and helpful. The price for the repair was very fair and they gave me a senior discount on the part. I would highly recommend the Appliance Clinic if you are ready to buy or if you need a repair.

Ma
Review №33

Great service! They are very aware of covid-19 I appreciate that.

Ca
Review №34

I had two appliances that werent working properly. Marlin showed up on time, he was friendly, knowledgeable, and successfully repaired both appliances. I was happy with the service and feel the cost was very fair. I strongly recommend the Appliance Clinic, as well as Marlin, and I will call them again, should I ever need this type of service. - Kelly R.

Ja
Review №35

Extremely rude I repeated the model number 3 times . The woman on the phone got mad at me for her not listening We also ordered the parts with nick they have no clue to where the order went . Don’t bother they don’t care about ppl at all

Ja
Review №36

If I could I would put a 0 in feedbackWe had a person come out to look at our wall oven it is a 1954 home repair person told me they call him to these here cause he knows all about the old GE wall ovens he said he use to work for GE (lie) he did not know how to pull the panel down to look at the wiring told me that it pulls out from the wall (lie 2 it is bolted to he Wall ) so he charged me $100.00 for nothing after he left I looked at it and figured it out a screw in the top opens it up and panel lowers down to gain access if he so called work for GE he would have known it he also said parts are hard to find and said get a lower oven I can not do that as the wiring is below and the kitchen is too small for a low oven typeI found the part on eBay (he could have too) and took out the thermostat and replace it using wiring diagram in the oven is it now workingI should say I have seen there truck go to a apartment 6 times must be not getting theirs fixed tooAnyway dont go to them they charge for doing no work there are a lot better places out there I was lucky I was able to fix mineFor now on i will always go to Appliance Advantage he know what he is doing and sometimes if he can not get it working wont charge to come outBut never go here they will rip you off big time

St
Review №37

We have used Appliance Clinic many times over the years. The repairmen have always given clear information and recommended the best options. They always give good information and never try to upsell anything. I bought a dishwasher there last year and their regular price was less than the sale price at the big store.

sa
Review №38

My dishwasher started not draining and leaked water onto my floor. I tried doing the repair myself but was stumped. After many days of troubleshooting, long phone calls with Justin, and the returning of a couple parts, he helped me narrow it down to the drain hose. It is back up and running thanks to him. Justin is a great guy and went beyond what most other stores would offer when it comes to customer service.

Sh
Review №39

Terrible customer service, The lady behind service counter was extremely rude to me an refused to even consider answering a very basic question. All this after the sales guy (who I really like) promised that the best reason to do work with them was a superior level of support than what youd get from lowes or home depot.

Ev
Review №40

Very friendly and knowledgeable! Had the parts we needed in stock and we are up and running! Thank you!

Do
Review №41

Great shop and staff, nice selection.

An
Review №42

I needed dryer drum glue for the felt gasket,and the Appliance Clinic went above and beyond to help me,and Im in another state. Thank you so very much

Dr
Review №43

Purchased a Speed Queen washer & dryer from The Appliance Clinic, as well as a garage fridge and was pleased with the customer service both times! Highly recommend

Ro
Review №44

Our church needed a heating element for an oven. From when I called until pick up was within 30 min. Wow! Brooke and Christina knew their stuff and were friendly and helpful. A place that truly is irreplaceable!

KW
Review №45

They had what I needed when I needed it. They were great.

So
Review №46

I love this place! They have helped me tremendously, and always sell me reliable parts. Highly recommend.

Ch
Review №47

Great customer service. They were helpful, friendly, and were able to provide me options and recommendations to find the right parts for my dryer repair.

Ki
Review №48

Steve Atkinson has been taking care of us here at the Woodland Mobile Home Park for years now & we are very pleased with their QUALITY & Care of our machines &the Tenants here in the park that use the facilities. Thank you Steve!!

Cl
Review №49

Up front and polite with no hard up saleing

Mi
Review №50

My dryer was not heating up... brought my heating unit in and the tested it..my heating unit old and used was still good. But my thermostat was bad..gave them my model number and they got me what I needed..part was 39.95..had 2 thermostats in it for thats the amount in my unit.Thank you Steve and Justin. Both helped me and were professional and knowledgeable..explain to me what was going on and the parts I need to replace. Replaced the parts and my dryer works like it should😁👍...thanx again guys!

An
Review №51

Had Steve in my home to work on my stove. He went above the call of duty in every way. Couldnt be happier with the experience and although I dont want any more appliances to break down, I look forward to having them in my home again.

Cr
Review №52

Woman that answered the phone had a poor attitude from the start. I had the model number of the part I needed. She at first stated that they didnt have it then after I gave her the manufacturers name she looked it up and realized I was correct with the cross referenced number and had it in. The price was more than 5 times from another place. When I told her this she got angry and said they dont have control of what they are charged and hung up quickly. Avoid this place at all costs. Ive purchased from 5 corners appliance in the past and they were more than helpful. Prices were substantially lower. Ill wait a half an hour for them to open and purchase there. Cant believe this company is still in business treating their potential customers in this way. Do your homework before doing business with these crooks.

Ro
Review №53

These guys are straight shooters, they were more than willing to help on two separate repairs. they saved me over 400$ by helping me diy. thanks

Li
Review №54

Excellent customer service! Brooke was extremely helpful and helped us get the correct part for our dryer the next day!!

Bu
Review №55

I bought a dryer and refrigerator parts from AC. Their sales folks are friendly and knowledgeable. They had the dryer part in stock and only waited one day for the fridge overheat relay.Good folks.

Me
Review №56

Very helpful and had what we needed in stock. Im rating 4 stars due to their prices being higher than what you can find online for parts. Otherwise, I would highly recommend for all of your appliance needs!

Ga
Review №57

I Called to locate a part and pricing for a Maytag Dryer. BROOK handled the request in a friendly professional manner. The whole process only took a few minutes and the parts will be delivered overnight. I have used Appliance Clinic many times over the years and have ALWAYS been happy with the results.

Ma
Review №58

Great place. Family owned and operated. Very knowledgeable staff. Helped me diagnose dryer problem, told me how to fix it and sold me part for me to do myself. Highly recommended.

Ky
Review №59

Steve A. did such an amazing job with installing the new dishwasher we purchased from Appliance Clinic. My countertops are higher and the old dishwasher was wobbly at times. Steve worked to stabilize the floor and put in extra effort to make sure dishwasher was secure and that it also looked good. He was very professional and was a pleasure to work with him. Thank you Steve!

Je
Review №60

I have purchased parts in the past and have always received great and friendly service. I like to shop local and support local family owned businesses. Pricing is very competitive and fair in my view.

Er
Review №61

Came in for an issue with our dishwasher. Stacey was quick to help and helped me get it figured out. Very friendly service.

Co
Review №62

Weve had the pleasure of doing business with the Appliance Clinic for over three years. They offer knowledgeable service at a fair price. First and only call for appliance repair/diagnostic.

Ma
Review №63

Contractor friend of mine had a terrible experience. We wanted to do business with them however they made it possible.

Pa
Review №64

Brooke and Zoe were amazing! Great service - they were so helpful and I got the part I needed. Highly recommend.

Lo
Review №65

Thus is the best place and the best people. Everytime I have been there, they offered quick and courteous help.Very friendly and knowledgable!!! Best prices around!!! Thabk you!!😃

Ja
Review №66

Brought in 3 parts because my dryer was not heating up. Justin tested all 3 of them for me and we found out the element had gone bad. I was stoked to find out that they had the element in stock, because I was running out of clean clothes..Awesome shop with a huge selection of parts, call Appliance Clinic first if you have appliance issues or need parts. A+! Thanks Justin.

No
Review №67

This place charge my wife more to fix a washing machine than I could have bought a new one for. Nearly 700.00 in repair. Do you want to do business with someone like that. I would guess not

Br
Review №68

We have used these folks for 26 years. They have served us excellently every time we needed them. I highly recommend this clinic!

ti
Review №69

Great customer service for buyers!! we are new home owners and didnt know much, but the sales rep helped us learn the aspects of buying a washer dryer and was extremely helpful with comparing brands and styles with new and old types. Glad this place is close to home, well be back for more appliances!

Ta
Review №70

I had an excellent phone call out to this company scheduling a time for someone to come look at my dryer. The person on the phone was very helpful and professional. When the gentleman came out to fix the dryer he was also SO helpful and friendly. Great all around service!!

Ch
Review №71

Our built in microwave needed repair. They were able to come out within a day or two. I appreciate being told the 2 hour window the night before. Mike arrived within the promised time. He was polite, friendly, and fixed it in a jiffy.

Bo
Review №72

I always go in-store. They can always find the parts that I need that are difficult to find. Everyone is always so pleasant and friendly. I can always count on them.

Ar
Review №73

The clerks were most helpful, ordered my parts and i picked up the very next day at a very reasonable price. Thanks for your exceptional service and speedy ordering.

KM
Review №74

Fantastic store great location and great Customer service! I challange anyone reading these reviews to go in and give it a personal experience. You won’t be disappointed. I went in to get a part for my dryer that competitors said wouldn’t work and well my dryer works and very happy wife!

Ro
Review №75

I purchased a dishwasher here. The salesperson matched the online price from a big box retailer. The installer, Steve, did a great job both installing the unit and explaining its features. My suggestion is that if you considering buying a new appliance, call this place and ask to speak to one of the technicians before you do. Youll get a lot more insight into the product.

Al
Review №76

The repair guys are awesome, friendly and helpful, they will answer all your questions and help you get your appliances repaired.

Al
Review №77

I called Appliance Clinic and spoke with John at the parts counter. He was very courteous and helpful and tried to help me with my specific request. Thanks for the great service. I highly recommend these folks.

Di
Review №78

Knowledge of products and customer service is outstanding. Justin, Steve and Zoe were so helpful in making sure got a custom fit for our appliance needs.

Te
Review №79

Trustworthy, knowledgeable, fair pricing - great customer serviceWe woke up Monday morning to a DEAD refrigerator. After attempting to work with the manufacture to schedule a repairman to come out, to no avail by the way, I called the people that I have done business with for over 5 years now.Steve, a technician that just happened to be in the office that day answered the phone and was very helpful to my wife and I as we looked at what Appliance Clinic had to offer. He also engaged Nick to help with specifications and before we knew it, we had an addition to the family in a new Whirlpool fridge coming our way.I had used Appliance Clinic for repairs on other appliances in the past and had even consulted with them on older parts for older machines. Like I said they are knowledgeable in the appliance field. I guess being around since 1955 says something about your customer service.I highly recommend Appliance Clinic for parts, new appliances and just getting the straight scoop on different models and manufacturers.

Jo
Review №80

Brooke and Steve were great to find the part we needed. They had it in stock! Thank you!

Ra
Review №81

So, I was simply going to give a little feedback on here, but then when I saw the other responses.. Obviously the owner needs to make some changes.My wife and I like to support local businesses and that is why my wife went in today (Nov 11, 2016).She was not impressed with the lady behind the counter in sales.She simply sat behind the desk and never came out to help.Her answers were short and not very helpful.Did not help her in the sales process at all.I write this for the OWNERS sake because Im sure you dont want that type of sales efforts going on in your business.Unfortunately, we ARE in the market for appliances and will not be buying from APPLIANCE CLINIC.I hope this small local business improves their sales training and processes.Regards,Ray

An
Review №82

I called at 4:40 pm, they close at 5:00She answered, she informed me ,can you hold- I said yesshe came back again around 4:44, can you keep holding- I said yes4:46- another lady came back on phone, said it will be a minute longerOk- now I am still on hold- 27 minutesOh now its 5:06They are closed, and no one came back to help meNOT HAPPYI found the part on amazon...

Ti
Review №83

Always Working hard to find my part(s) and solutions. Consistent courteous and helpful.Local and centrally location helps me get my parts quick. Nobody likes to drive to Portland. Horrible traffic Portland. How can you not like availability for parts, there in stock or next day and The ability to pick it up. Also they enjoy consulting with your troubleshooting issues.

Gr
Review №84

Terrible customer service! I have been buying parts here for years because it is local and convenient. The service has been getting more sullen as time goes on. Today, we were going to look at a refrigerator and schedule service on 4 appliances. We waited for about 20 minutes while being studiously ignored. When they helped someone who came after us, we walked out, never to return. Unfortunate that they have too much business. Avoid this place like the plague

Mi
Review №85

I had to get a part for my refrigerator. I called several other appliance stores and Appliance Clinic was the only one that had it in stock. The store was easy to find and John helped me. Very friendly and courteous.

St
Review №86

Great service, they service what they sell and are factory trained.... Great place to shop, good selection of appliances without too many on display to get brain overload. They have a parts department as well.

Er
Review №87

Very helpful have the parts I needed and we’re open till six

Sa
Review №88

They guys at appliance clinic are awesome. They always have what we need and are always super friendly and helpful.

Da
Review №89

Appliance Clinic is an awesome place to get repairs done onsite at a reasonable price. I also purchase new appliances from them when needed. They are very professional, and know what they are doing. I would definitely recommend them.

Lu
Review №90

Customer service was great, answered my questions immediately and knew exactly what I was talking about when I described my issue

Je
Review №91

Great service team, very professional and personal. They also had much better warranty on appliances than the big stores!

Cr
Review №92

Very helpful, thxs

Ro
Review №93

This business is excellent. They had the part I needed to fix my gas dryer in stock. The cost was $27 versus $18 on the internet. Absolutely worth it. I get my dryer back today, and I support local people with jobs and families. Oh, and they were friendly! Dont support some guy with a warehouse and no overhead, BUY LOCAL!!!

Gl
Review №94

Always ready. Great place for new, service. And yes. Parts toooo

Ch
Review №95

Went in for a few dryer parts, the staff knew exactly what I needed and had it available. In and out in 5 minutes for what I expected to pay. Would definitely go again next time something comes up!

br
Review №96

Great customer service! And they had my part in stock. Great experience!

Ma
Review №97

They are excellent! Very nice on the phone and in person. I got the part to fix my washer that day. Highly recommend.

Ti
Review №98

Super helpful and informative.

Ma
Review №99

AlwAys has the parts I’ve needed. Great customer service!

Ed
Review №100

Have called on this firm twice. Once for service of a clothes dryer, and more recently the purchase and installation of an automatic dishwasher. Great service always. Highly recommend them w/o hesitation.

Information
12 Photos
100 Comments
4.3 Rating
  • Address:3315 NE 78th St, Vancouver, WA 98665, United States
  • Site:http://www.applianceclinicvancouver.com/index.html
  • Phone:+1 360-574-2121
Categories
  • Appliance repair service
  • Appliance parts supplier
  • Appliance store
Working hours
  • Monday:8am–5:30pm
  • Tuesday:9am–4:30pm
  • Wednesday:Closed
  • Thursday:8am–5:30pm
  • Friday:8am–5:30pm
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
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