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T&J Rooter Service
3264 South Ave, Toledo, OH 43609, United States
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Ci
Review №1

Bill was the representative who initially came to my home; he was polite, and showed an honest interest helping repair my clogged sewer drain within my budget. He was incredibly hard working and conscientious, as was the other representative who helped him in solving the problem. I was impressed with what a wonderful job he did, as well as keeping the cost as reasonable as possible. I felt lucky to have T&J Rooter repair the line, and will DEFINITELY call them again if I ever need the services of a plumber. Fantastic job.

Mi
Review №2

I have used T&J once before. Their service is excellent for unclogging drains. The Tech was on time and patiently took care of the nasty clog in a pipe hasnt been used in years. I am a property owner and will definitely call them for all my service needs.

Le
Review №3

Called and within a few hours I had a brand new sump pump. Will definitely be using them again if anything else in our house plumbing wise needs work. Our technician Jon H. was extremely nice and friendly and answered all my questions. Highly recommend.

Ma
Review №4

Considering the rain and flood conditions, Toby was prompt in his handling of my basement flooding. He arrived within a reasonable time, was very professional and reasonably priced, considering it was late in the evening. He and his affiliate worked dilently into to the very early morning hours to clear my drain line with a jet hose. Highly recommend you spend the extra $$ to jet hose. It is faster with very minimal cleanup. Highly recommend this company.

Ti
Review №5

Cody was so nice & professional he let us know exactly what was wrong ordered the part & even gave a correct date of delivery for the part. He fixed our problem & on his way he went... Before leaving he gave us an exact time that the water would be hot enough to use.. very impressed!

Ju
Review №6

I have used T&J Rooter service before and was very happy so I did not hesitate to use them again for something different my hot water heater had a leak. It was very old and the pipes were corroded. As I expected they came out and did a fantastic job. I will always use T&J Rooter they are the best 👌.

Ja
Review №7

I called them at around 8 am on a Friday and they were out to my house 45 minutes later. Collin was professional and polite. He quickly used his camera to figure out that I had some toilet paper clogging my drain and removed the clog. Collin was wonderful. I would highly recommend this company and will definitely be calling them the next time I have any kind of plumbing need.

Me
Review №8

Excellent customer service. A technician was out to my house within the hour and was professional and efficient. Had my drain unclogged quickly! Very grateful for the service! Great price too!

Ha
Review №9

Jacob did an excellent job. He was friendly and knowledgeable. He didn’t have an issue answering my questions and even explained the different options a few times. He showed me the camera and where the problem areas were and what he recommends for the future. Definitely would use them again or recommend them to others!

Wi
Review №10

While away on vacation I had water leaking from the bathrooms and raining down into the basement so I called T&J around 11 pm they sent Darryl over to my house within 30 mins. He gave me a free estimate and also fixed the issue and cleaned up the mess. He was very professional and quick. The price was so much cheaper than I anticipated especially for it to be late night on a Sunday. I highly recommend T&J and they will be my first choice in the future.

Er
Review №11

The company was easy to get in contact with , they answered my call right away and were very nice. someone was out within just a few hours . The repairman that came was extremely courteous and explained everything very thoroughly. He repaired everything quickly, he was careful in my home with covering shoes , etc . And answered all my questions. Overall they made an unpleasant situation the best it could be !

Na
Review №12

Had a very pleasant experience with Jacob from T+J Rooter Service.He was on time actually he was early and waited for me to secure my animals and throw some clothes on to be ready as I was just waking. He didn’t complain and was very courteous. I asked him to wear a mask he did so quickly and very politely. He found the problem quickly and adjusted my piping. Jacob was quick and efficient He also followed all my directions on what I asked him to do while he was inside the house. As I have animals and did not what them to get outside. T AND J are my new plumbers now if I have any other problems with my water lines: thanks again ! GREAT CUSTOMER SERVICE!!!! A+++ to t+j rooter service!!!

Ke
Review №13

The employees were professional and so kind and very accurate in completing the job - definitely recommend them for any plumbing needs. I will definitely be a customer for life! Pricing was great 👍🏼 Thanks again for the great job and excellent customer services provided by all at the company.

Pa
Review №14

Very prompt, knowledgeable, polite and efficient. Price very reasonable.Was holiday weekend and still came.

Ma
Review №15

They had to remove my water heater to get my cat unstuck from it, they came out on a Saturday during labor day weekend no less, after maintenance for my apartment building refused to come out because it was after hours and it didnt qualify as an emergency. Thank you so much.

Ja
Review №16

T&J is our go for any plumbing needs. We’ve used them 3 times and have had Toby each time. He’s great! He gets the job done quickly and is friendly.

Tr
Review №17

I appreciated feeling confident that the serviceman knew what he was doing. He discussed the plan first, gave me a quote and then installed the tank right then. Great attention to detail! Thanks

Ti
Review №18

Jacob did such a great job! We were getting ready to leave town and at 7 am decided we needed to try to get our clogged sink taken care of. On a whim I called and 2 hours later they were at the door!

Su
Review №19

Sump pump stopped working in the muddle of the night. Woke up to 6 inches of water in our basement. Called T&J ROOTER and they arrived promptly. Diagnosed the sump pump as having pumped its last time 😏. As a result of the basement flooding, the gas water heater was also rendered useless. T&J installed a new sump pump, cleaned the basement floor after the water was pumped out, and ordered and installed a new hot water heater. They took the initiative to raise the hot water heater off the floor with concrete blocks in order to keep it from being damaged again in the unlikely event that the basement floods again. T&J Rooter is the only company we call for all of our plumbing needs.

Sh
Review №20

They did an awesome job. They were on time and very friendly.

Ka
Review №21

Jon was great to work with! Very professional and understood what needed to be done right away. Will be using T&J and Jon specifically again in the future. They also went out of their way to work me in due to a flooring repair and needing access under hot water tank. Very impressed with my service!

J
Review №22

Phenomenal company thats actually...... Wait for it...... HONEST. Good pricing and Scott was awesome on site showing my daughter all of the tools and teaching her about them (shes 3). Gas line was put in quickly and they made up for a delay caused by a supplier dropping the ball.THEN to make things even better, I needed them to come out a second time to check a flex line I installed and they came next day. Highly recommended and will use them again if ever needed.My only critique of them would be their early morning time windows of 8-9 usually arrived at 930 on account of their morning meetings. All other times of day they are punctual and called before arriving.

Ch
Review №23

Theres is no doubt about it. Would recommend T&J to anyone who needs work doneCall and its done. Love this contractor

Th
Review №24

Bekah texted me to confirm appointment and the technician showed up on time and was very courteous. Got the work done in timely manner and no mess!

Ni
Review №25

Have used T+J Rooter for years. They are full service, technicians are all extremely knowledgeable and professional. Have 24/7 emergency service if needed. No need to call anyone else. They are the best!

Or
Review №26

These guys came through for me in an emergency situation. Got there earlier then they said they would and did an excellent job of finding and repairing the leak coming by/from my toilet.

da
Review №27

Im always able to get a plumber out quickly using T&J, their work is good and I never feel like Im being over charged. Highly recommend!

Ro
Review №28

The pipe on our sump pump broke at 11:00 pm and water was spewing all over the walls and floor.I called and Tara answered, took my information and called JR to help.He arrived with about 15 minutes, assesses the problem as a break in the joint cement and fixed the problem within 10 minutes of arriving.I am very greatful for the quick attention and excellent service that both Tara and JR provided.

To
Review №29

They were very fast in taking care of my sewer pipe backup. After cleaning it out they had the ability to run a camera in the pipe so that I could see my problem. Unfortunately for me I need a part of my pipe replaced. They quickly found the location of the pipe gave me an estimate and put me on their schedule to get it done.

Do
Review №30

The serviceman was polite and professional. We would definitely call T&J again.

Ja
Review №31

Collin was fast, courteous, and all around helpful!! We called for an emergency past midnight and he was here in less than 20 minutes, and out under an hour. We will definitely call again in the future!

La
Review №32

Responsive, quick and professional. They helped set up temporary services and helped as much as they could. The day of repair, they were in and done before we knew it. Will definitely recommend

Ja
Review №33

They came out and did a new waterline for my home very professional always on time and any questions that you may have theyre always there overall happy customer

Da
Review №34

A #1 Service. Arrived promptly at specified time.Service man , Isaiah, put down runners when he entered my house, as it was snowing outside. Very impressive! All the way down the hallway and into the kitchen. Right up to the sink. He surveyed the job, then went to his van and returned with the appropriate tools for the job. In a short period of time, he had replaced my kitchen sink faucet. I had attempted to do some remodeling myself and failed at changing the faucet.I wish I could post a picture of the mess I made and finished job done by T&J plumbing experts.They have completed jobs for me on 3 different occasions and have always been and done professional work. Thanks T&J Plumbing.

re
Review №35

We had a sewer repair done. They had to cut into our concrete patio to do the repair. They showed up on time, finished all the work the same day, and left the patio cleaner than it was when they arrived. I was very impressed.

Da
Review №36

These guys showed up quickly and were very friendly and professional. The problem ended up being on the citys end, and they were honest about that and didnt charge me a dime. THANK YOU!

Da
Review №37

Installed a new hot water heater. Install didnt take long and the installers were helpful

Ki
Review №38

I received an estimate for a job and theyre very knowledgeable about the issue. Im looking forward to getting the job done by them.

An
Review №39

Got an estimate for $250.-$800. Talk to the guy at Home Depot and I fixed it for seven dollars myself. It took me less than one hour. Won’t be using your service ever again.

Al
Review №40

We are selling our 1857 home and had an unidentifiable clean out in our backyard that was showing signs of waste backup. They had to clean out and identify what it was, and then they scoped the main line out of the house to make sure it was clear and not tied into this backyard clean out. They stuck with it and gave us the all clear we needed for our closing.

Ea
Review №41

Very clean, efficient, well mannered, and high quality workmanship. I will be using them whenever a plumbing issue arises!!!

Sa
Review №42

Tech was very nice and knowledgeable. Went right to work and fixed the leak. Thank you

Ca
Review №43

Scott was the technician. He was prompt, efficient, and friendly. I will definitely recommend your company to my friends!

De
Review №44

Fast, friendly service, no issues whatsoever, I would use their services again.

Em
Review №45

We called T&J for a last minute repair after another plumber didnt show. They were very timely in calling back and was able to come fix our tub the same day. The technician was super friendly. Overall we were very satisfied.👍

Ro
Review №46

Our kitchen sink and utility sink were not draining. Called and they came out and unclogged the drain within 2 hours. Ryan was our service tech and he was great. He explained what happened and what he did to fix it. Very impressed.

El
Review №47

Colin was very professional and courteous. He replaced my sump pump and was very detailed in other repairs I needed done.

Jo
Review №48

Job was done competently and very quickly. Nothing special about service or service person. I thought price was high, but since it was done very fast l cant complain.

Je
Review №49

We had a new sump pump put in and pipes cleaned out! Collin was great!

As
Review №50

The tech was out for 2 1/2 hours and kept going in and out of my house to smoke cigarettes. Left my basement a mess. Overcharged me for the same service I used them for 2 years ago.

Th
Review №51

We have used T&J several times to unclog drains, install faucets, install a tankless water heater, etc.... Their service is excellent and their response is immediate. They tell you up front a good estimate of cost and they clean up when they are done. They are our go-to plumbers. I wouldnt dream of calling anyone else.

La
Review №52

My experience with T&J was excellent! Everyone including the receptionist was beyond polite and really helpful! Thanks so much T&J!

Da
Review №53

Jacob was very nice, told me everything he was doing and his recommendations. Also uninstall loose toilet in the basement as well.

Ro
Review №54

Awful communication and follow up. The initial service call in December went well enough, but its been like pulling teeth to get any response on additional work that was needed. Ive called at least four times in the last 5 months and each time Ive been promised a call back, yet silence. Disappointed since most of their reviews have been positive, I guess Im just unlucky. I wouldnt recommend them based on my experience.

ra
Review №55

Called at 1pm with request to come out due to my basement flooding , they were here within 2 hours. Quickly diagnosed the problem as a failed sump pump and replaced it. Very professional gentleman that came out. This is the second time I’ve used their services and highly impressed both times.

Tr
Review №56

Bob and Tim were professional and on time, and our new hot water heater was installed efficiently and cost effectively. They even cleaned up after themselves when they left! Great experience!

Ja
Review №57

Horrible customer service! Called a couple days ago to set up an appt. They called me back saying they would be there in half an hour. But this wasnt a good time and asked them if they could come on Tuesday. They said great and I would receive a call on Monday for confirmation. Well I never received a confirmation call on Monday. I called again today (Tuesday) and they asked me a bunch of questions that they should have asked when I called initially. Not when Im expecting them to show up because it turns out that they cant even show up because the homeowner is currently not here. Well shes not here because shes in the hospital. Which was the whole point of me having a plumber look at the house during this time, so it didnt inconvenience her.This information about the homeowner would have been great to know on the first phone call a couple of days ago.I will not use this company ever.

Ka
Review №58

Fantastic company and I highly recommend them for all your plumbing needs.

Ni
Review №59

Took my call and sent someone out the same day. Very appreciative.

A
Review №60

I had a great experience with T&J. Becca who answers the phone and schedules is very friendly and professional. Toby, who came out to fix my plumbing was also professional as well as on-time, polite, and cleaned up really well after himself. He also did a great job explaining things and answering my questions. Thank you!

Ri
Review №61

Old drainage has issues, Isaiah rocks, does great work, very helpful with his knowledge. At some point I will have them back to replace more drainage.

Li
Review №62

Becka was very effective and polite helping get me a service tech for an emergency plumbing issue. Scott was my service technician and he was fantastic! Fast efficient and help recommend a solution to a recurring issue I was having with toilet.Had my leak fixed first day and a pressurized tank ordered and install following day.This crew was amazing. I could not be happier!

Be
Review №63

Rich was a true professional. He gave us an immediate estimate on the price of the service and as it became apparent that the fix was simpler than first thought, he adjusted it down. He cleaned up afterwards and left us with a pleasant experience. We are new to Maumee and now know who we will call for similar needs in the future.

Er
Review №64

Had some emergency repairs needed associated with a gas leak. Called around and they provided free estimates and indicated they could dispatch someone within the hour. Service man Bob did a great job and fixed all the gas leaks. Very grateful for all his work 🙂

Li
Review №65

Replumbed entire house moving pipes to inside center wall. Increased our water pressure tremendously.

Au
Review №66

Two technicians came to my home for a repair this morning and I am so happy with the results. Scott & Julian were awesome! They were on time, efficient, personable and professional. And Jason who scheduled my service was wonderful too! I highly recommend the quality people and service at T&J!

Br
Review №67

Assisted with replacing my fridge water line and shut off valve on my stove. Awesome work! Above and beyond effort!

Ni
Review №68

Follow up good service

Li
Review №69

Excellent professional service.

41
Review №70

Rich and his son Kyle did an amazing job! My small business had plumbing issues that required emergency service and T&J was able to respond QUICKLY. They did great work and were finished much faster than I had anticipated. Well-deserved 5 Star review for Rich and his team.

Ta
Review №71

My house was back up Bad & I could NOT take a shower, use the bathroom, wash clothes, wash dishes, etc but Collin & his Team came in found the problem & Took care of it (it was a sewer pipe that broke). I Highly recommend Them!

Gr
Review №72

Staff was polite and hard working. Cleaned up after themselves. Would use them again!

Ja
Review №73

My basement is flooded and this company ran a snake, hydrop-jet ect. Basement foundation, sewers is not what they do!!! They made the problem worse.This company cant help with foundation,drain sump-pump problems.They where going to charge us 3x as much as another company. Maybe to rent the equipment???

Di
Review №74

Kyle and Eric showed up to work on a backed up drain in the laundry room. They spent a lot of time looking at the drains in the house and the clean out and determined that whatever was blocking the drain and causing the back up must have worked itself loose because nothing was clogged when they arrived. They cleaned the drain area, there was lint in the drain from the washing machine, and filled the drain with the hose for several minutes to make sure it did not overflow. When they left they assured me there was no clog and they did not charge me for the visit. They assured me if anything clogged int he future they would come out and fix it! This is the second time I have called T&J. And it is the second time I have had outstanding Service. Becca was also fantastic at the office! I urge anyone out there with a plumbing issue to give them a call.

da
Review №75

Toby Smith was fantastic! Best plumber Ive ever used. Fair prices, fast service. I would recommend him to everyone that needs quality plumbing work done

ri
Review №76

Victor from T&J’s came out on a Sunday for a same day response. Found the leak going from my kitchen to my basement, repaired and replaced the damaged pipes. The service was outstanding and professional. I highly appreciate and recommend T&J Rooter Services to anyone looking for the care and professionalism they deserve. Thank you Victor!

Ka
Review №77

Ron was very friendly, informative, a very hard worker and helpful.

An
Review №78

We were so Happy with the Service and Time! Richard had a rough job but handled it and We are so Happy !! Thank You T&J !! We will never hesitate call for our Plumbing Needs !!

To
Review №79

The girl that answers the phone is very rude and arrogant and is not good at good customer service.

He
Review №80

Excellent service and repair! Toby did a fantastic job and he explained everything so that I knew exactly what was going on and what he was doing to fix the issues we had.

K
Review №81

I had a Friday afternoon emergency and they were able to come and fix the problem within a few hours. I appreciate the fast, polite, professional and experienced service that Isaiah and Erik were able to offer. They were able to quickly assess the problem and offer a thorough, cost effective solution.

Da
Review №82

Did a good job. And quick response 👍👍

In
Review №83

Toby came out late evening on call with a great attitude, took care of the issue with two other colleagues. All 3 were extraordinarily friendly. Great local business would definitely recommend.

Ca
Review №84

Repair was done efficiently.

Tr
Review №85

Yesterday, on a Saturday, I needed a plumber to fix my toilet. I was unfamiliar with plumbers in the area, but found T&J on The Home Advisor app. 5 stars and great ratings, I called them directly, because I needed same day service. The secretary was professional and confident, and left me with a great first impression. Within 30 minutes, Bill returned my call and said he was working on another job, but could be to my home in about 2 hours. I received a courtesy call from Bill 20 minutes before arrival, and then he arrived on time. He knew exactly what was wrong, repaired it quickly, and even took a few minutes to fix a frozen disposal for me. He wore shoe covers and left no mess behind. Bill was professional, knowledgeable and did a great job! Pricing was very affordable. I have already recommended this company to my sister, who is also looking for a new plumber. I will DEFINITELY use this plumber service again!

Pe
Review №86

They were here in good time. They did an excellent job and they were very polite and efficient. Their prices are very reasonable. They did an awesome job of cleaning up when they were done. I will definitely use them for any plumbing problems I have.

Wi
Review №87

Colin and Dawson are two great guys explains everything really professional💪💪💪

Ge
Review №88

They were great to work with. Very understanding.

Mi
Review №89

After talking with the answering service on a Saturday I got a call back within 5min and the guys where at my house within an hour and fixed the hot water line. We had a houseful of guests that could then finish getting ready for a wedding. They saved the day. Will definitely use them again.

Rh
Review №90

Very nice, honest! Took pictures to show me what was wrong in the crawl space so I knew what was going on.

T
Review №91

Great guys that helped me out on a Saturday night with my plumbing issue. Great price considering it was after hours and on a weekend. Worked diligently to solve my problem.

Ch
Review №92

Scott and Juleon came out on short notice and helped us out with a plumbing emergency. They were very prompt, professional and helpful. Thank you so much!

As
Review №93

Had a leak under the kitchen sink, called and they had someone out ASAP! I got a call letting me know when they were on their way. Bill arrived and was kind and explained exactly what needed to be done! Everything was fixed and looked better! He cleaned up after himself and showed me exactly what he had done and made sure I was pleased with the work done! Will be using T&J again if needed!

Jo
Review №94

I was at work while t&j rooter came to my home. But all i heard from my wife was how great and friendly toby was. I came home to see a very professional job done. I was so happy to have an honest company dealing with my wife while i wasnt there, thankyou!

Se
Review №95

On a Sunday night about 2 weeks ago, Vic and Ron showed up to unclog the main drain from my house. When they showed up we discussed the possibility of putting in an outside cutout to clear the drain in the future if the need was there. When cleaning out a drain they found a crack in the pipe. They use a camera to make sure the drain is completely clear and were able to show me the crack. This morning around 8:45 a crew of 7-8 guys showed up to put in the outside cutout and patch the pipe. It took about 4 hours for all the work to be completed and they were extremely professional the entire time. I hope not to need to see them again, but will reach out if the need arises.

Th
Review №96

Outside drain was unclogged

Kr
Review №97

Installed new sump pump. Isaiah was very knowledgeable and explained how the pump works and why my basement had standing water. Replaced the pump and my basement was dry the next afternoon.

Ti
Review №98

They were prompt, efficient, and affordable. Local business. Homeowners, do yourself a favor and call these guys for any plumbing problems. Thx T&J

Sc
Review №99

I had read some reviews about T & J Rooter Service and they definitely lived up to my expectations. They showed up less then half hour after I called and Isaiah was fantastic. Took care of the problem in no time flat and the price was very reasonable. Especially when you consider that I called after 7:00pm. Will absolutely be doing business with T & J again next time I have any kind of plumbing needs.

th
Review №100

These guys are a great company! AAA A+ service.

Information
19 Photos
100 Comments
4.8 Rating
  • Address:3264 South Ave, Toledo, OH 43609, United States
  • Site:http://tandjrooterservice.com/
  • Phone:+1 419-474-8774
Categories
  • Septic system service
  • Plumber
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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