First, the only real negative: scheduling. I work from home on specific days and have informed the home office of this fact many times. Yet somehow the scheduled days get changed every couple months. Its irritating, especially if I dont catch the different day of the week. However, a quick phone call generally fixes things... for a while at least.Otherwise its been a good experience. The service provided does a good job of reducing the number of insects that get inside to a realistic level. Nothing will keep all bugs from getting into the house, but the results Ive been getting are satisfactory.The same tech nearly always comes out each time (I understand that each tech has territories they cover, and only go outside that territory for emergencies or to provide vacation coverage), and he is polite, respectful of my property and home, and does a very thorough job. Best of all, he loves our dog and takes great care to minimize her exposure to the chemicals he uses, plus always takes a few moments to pet her and tell her how good of a dog she is.I feel comfortable recommending Orkin based on our experiences with them.

I used the Orkin that serves the Fremont and Ottawa County surrounding areas and some tall bald guy came out to do the initial service he didnt introduced himself witch he neglected to do correct so 2 days later they Orkin said there sending there best employee Justin over to do the job right and this guy was great and definitely worthy of the title best employee! Thanks Justin for being so helpful, insightful and respectful. 100% going to recommend Orkin to my friends and family but I will be telling them to make sure that they tell Orkin that they dont want the Tall, bald, lazy and disrespectful guy to service their house!

Ive been very satisfied with my experience with Orkin.Grant Owens is an exceptional technician. He is knowledgeable, professional, thorough and timely. I greatly appreciate his help every visit and hope to continue working with him moving forward.

Dan was incredible to work with. I felt very comfortable and that Orkin was taking care of my family.

Very overpriced. I salvaged a cat house from the neighbors that moved. And after cleaning it and bringing it inside , I noticed fleas. I called Orkin and was quoted $275.So I called Terminex and was quoted$99. I am satisfied and have no more fleas.

Was told by the rep on the phone that the tech would inspect the area where the problem was which they did and treated as well as around my property to make sure there weren’t any other issues. My boyfriend was outside with the tech and told me he never inspected anywhere else but the problem area. For $240 with a 30 day warranty that’s pretty pricey. I gave it a 4 star for that reason and because it was just treated today so I won’t know how well the treatment will work. Tech was friendly and seemed knowledgeable. We also learned some things regarding the problem.

I contacted Orkin regarding the need for help with an ant problem at a house my boyfriend and I recently moved into, and they were able to get a technician to us within 48 hours! Our technician was professional and personable, explained our services in detail, did treatment the same day, and we’re already seeing the results! I really liked their pricing, it was affordable but competitive with other pest control companies in the area. Highly recommend using Orkin!

Great experience and good customer service. Kind of expensive is my only issue. Otherwise, I highly recommend Orkin!

Kevin was professional, easy to talk too, and just all around felt comfortable with him being in my home! And with it just being my daughter and I in the home, that’s very important to me!Orkin is very lucky to have him on their team.

The exterminator came out and sprayed the house. He was more than happy to come back if needed during the 30 warranty.

Weve used them in the past and never had a complaint. Theyre timely and professional. Would recommend.

Anthony was very professional and thorough. It has taken several weeks to finally get a date for him to apply the product. But he has kept in touch and communicated well. I am concerned that it started raining before he finished the application but he said to keep him posted if I am not satisfied with results.

Great service but I was not aware of a contract for a year so I had to get a one treatment an they only treat where you see stuff not threw out your home I will have to call back on 30 days if I see anything to schedule again

Service worked month later no fleas

Professional prompt service, I have been informed at each step in the process. All my questions were answered and I feel confident in the service provided. Competitively priced.

Friendly service and always on time or ahead of schedule! Any pest issues we have they are quick to handle and very helpful.

Okin is always responsive when I call with special issues as in ants in spring time they where there the same day.

Very good experience took time to explain what he was doing as well as what the traps did and how the spider poison worked. Took extra time to figure out problem areas and made sure to keep my 2yr old son and dogs in mind as he was spraying and leaving traps. Wouldnt use another company after this great experience! Thanks!

Very professional employee. Only concern is that maybe the attic was not inspected or treated throughly enough. Only time will tell, other than that great job very respectful!

Had a great experience and the gentlemen was very professional and efficient. Arrived on time and was finished in a timely manner

My technician was very friendly and very informative. Took care of all my issues. Very fast also!

They arrived during the expected window, we’re very professional and quick. They also told us what to expect moving forward. It was exactly what you want from a service.

Dan, the technician, was very prompt, knowledgeable and friendly. He explained the habits of carpenter ants and overall treatment process. I recommend this service.

They came and inspected my residence. Very polite gentlemen. However it was a very brief visit and the estimate was outrageously expensive. They probably do good work but to rich for my blood.

For $296 I was supposed to get a full home inspection along with a treatment for carpenter ants and spiders. I was told an inspection didn’t really need to happen because he was experienced enough to know what needed to be done. I honestly felt that he was more concerned with getting my signature to contract for a year than anything. He literally stood in my kitchen talking to me about contact options than he did treat my home. Whether or not the treatment works is yet to be seen.

Dan has been my technician since I moved into my new home that had a terrible ant problem. Unfortunately this is something that was covered up/hidden when doing the house tour, and there were probably thousands of ants all around the property.Hes been great and told me everything the service would entail, along with following up at the end of each appointment to let me know what he did that visit.The best part, I havent seen an ant in months!

Chris was helpful fastidious and I appreciate his service very much!

Jason was polite and worked very quickly. He did come during the time slot that he was scheduled. I called for help with earwigs. His treatment should help with those, spiders, & milipedes... the other little critters roaming around here. I hope to be seeing less of them in the next couple weeks.

Kevin is a great. We had an issue and he was there that day to treat the area. He didn’t have to make time that day but he did. Very friendly and professional.

I personally love their services. They perform a great job at Killing the pests in your home. I would highly recommend Orklin to anyone.

Very professional and always on time. Kevin is knowledgeable and makes sure to work around our schedule. Couldn’t be happier with the service and the results.

Representative was awesome. Very polite and courteous. Explained everything in detail and did a fantastic job. I would definitely recommend, Ken was great 😊

Great service, Tech guy was awesome. I am on a monthly plan and love it!

Always great to see Greg. He’s such a friendly face with a positive attitude! Highly recommend!

Orkin was called when carpenter ants were discovered while work on the wood siding of our home was being done. Inspection was done in a timely manner and a treatment plan proposed. After a year we chose to continue with an every-two month maintenance of our property. Our service provider Dan is efficient, prompt and friendly. No complaints.

I couldn’t have been happier! From my initial phone call to the technician that took care of the service, both were informative, professional and pleasant!! I highly recommend them!!

Haven’t had any problems with termites for over 10 years, but found some damage. Ken treated my house previously and remembered it. He is extremely knowledgeable and informative. Services were done in a timely manner and clean up done nicely.

Our tech is the best! Answered all my questions. Did his job without interrupting my tasks.

This is an old incredible service. Scott our tech is the best I have ever seen in the field...5 stars for this business

Excellent service. Very kind and very professional.

Chaz did an excellent job inspecting our home! He was not only on time but called and came a little early! He has an awesome friendly personality and did a very professional inspection job! He did a great job explaining our problem and what we needed to do to solve our problem! Two thumbs up!! 😄

I expected the wasp to be dead when company left but not the case. My dogs still can not roam free in my yard wasp are very aggressive had to make neighbors aware so their dogs dont get stung. Service wasnt what I expected for $256.00

Showed up on time. Very professional and thorough. Explained everything well. So far seems to be working!

I specifically called and purchased the Orkin service TO ELIMINATE AND KNOCK DOWN THE MILLIONS OF SPIDERWEBBS ALL AROUND THE PERIMETER OF MY HOME.Grant came and is gone. NOT ONE SPIDERWEBB HAS BEEN ELIMINATED NOR TOUCHED.Very very dissatisfied

Orkin has done a great job n all of the workers that has been here was polite

A little confusing as the call center said they would call a half hour before they were coming, and I had to find somewhere for my dogs to go. When he showed up I was actually on the phone calling Orkin to see when they were coming and he talked to me through his window like I just needed to pay and go and he would handle everything I guess for my first time I really wasn’t sure what I needed to be doing or anything and I wish it would have been a little more clearer

Good place to use, professional, nice. Definitely recommend.

Pleasant and professional. Even came back when I found another nest location!

Joe arrived on time . Explained procedure of applications and the steps involved. So happy that we called Orkin over a mom and pop shop that I thought was priced ridiculously too high and wanted us to be out of our house for 3-4 hours. This was the first time that we ever used a pest control company.

I called in the morning for a nightmarish infestation of earwigs. They came out within a few hours. They sprayed and checked all the places they would hide. Greg was very nice and professional. I’m hoping the bugs will be gone very VERY soon.

Orkin was very friendly and efficient. Had all of the tools required to take care of our problem!

Dan provided us with a thorough investigation and was very knowledgeable about our ant problem. Having kids and animals made us concerned about the treatment that would be used and Dan eased those worries by explaining everything that he was doing. He provided us with a friendly and great service.

Great service, professional and felt secure having the gentleman in our home.

Orkin’s Phone attendant was very helpful, answered all of my questions about length of treatment and cost. Rapid response, had a technician at my home the same day I called. Hopefully the treatment will eliminate the little black ants.

I would recommend this company to any of my family and friends . You guys do really good work

From the initial contact with customer service to schedule appointment, to heads up time window when rep would visit, and the actual inspection by Ryan Francis...we were extremely pleased! We have a treatment date set up, in addition to the follow up visits if needed. Thank you.

Anthony is very knowledgeable and eager to get to the root of our pest issues. His thoroughness has resolved the problems we had. Thank you!

Friendly technician, great communication, promptly on time, solved our problem.

In and out in good time. Friendly and informative. Just what you need from pest control

Chaz was very pleasant and responded to my questions. I only would have liked to have gotten a call before he arrived. Other wise no complaints.

Extermination for spiders and centipedes. Professional and quick process.

I like Kevin he done a good job he went to the areas where he was supposed to go to we didnt have no problem I recommend them again

Great service, my regular servicer Dan is awesome.

The worse service I have ever received. Very unprofessional, argumentative... will never ever use them again.... looked and dressed like a bum... argued ... couldnt identify the pics of what was worried about.. told me its a bug 🐛 get over it....

Dan was very personable and very knowledgeable. He kept us informed every step of the way. Look forward to seeing him again for future treatments.

The technician was prompt , very friendly and professional and knowledgeable,, and my ants were gone in 2 day !

They are very helpful and friendly, he even brought our trash cans up to the house from the end of the driveway 🙂

10/10Everything I look for when determining to regular any kind of business was checked off here. The Orkin man who came to my home was very professional but not overly professional where I felt stiff or like we were constantly in a business meeting. He maintained great communication with me, calling ahead of time before the scheduled appointment, and he made the whole process of flea extermination seem like a breeze with his positive energy.

Anthony is very nice and professional and helpful!

Very friendly and professional. Always enjoy our service with Orkin.

Had Orkin come out for a problem we were having with Yellowjackets. The process of getting them out here was fast and great. The guy that came and performed the service’s name was Kevin. Kevin was fantastic! He was very personable, kind and knowledgeable. In all honesty the whole experience was top notch (so far). My only complaint was that the service costed $290 for 20 minutes of time and about $50(ish) of material. I was dumbfounded when I heard the price but I can’t judge. Everything was top notch other than the bill. Thank you, Kevin.

Jack was fantastic. Have all the confidence that he’ll assist me in taking care of the small pest problem occurring outside.

Very professional and responds to my concerns right away. Technician Scott is very helpful and took care of my problem right away.

Had Justin come out to the house to treat for a wasp problem we were having. He called to give me a heads up he was on the way which i appreciated since we have two little ones so any heads up is good so i can get them something to preoccupy them so i can talk and hear the person i speak with. Justin was very knowledgable and walked around the house with me as i showed him the problem areas and places we had seen the wasp. He advised on what treatment he would be doing and how the treatment would help with other insects and pest around the home. Justin went around the whole house spraying the foundation along with applying dust to the doors windows eaves and anywhere the wasp would or could enter the garage or the porch areas. Very impressed with Justin and Orkin. This is our first time having a pest control come out to the house and I feel really good about the technicians, company and prospect of finally being rid of the wasp and being able to enjoy being outside with the kids this summer. Justin also let me know they would be out again in the following months to check on the issue and reapply treatment if necessary. Would recommend the service yo anyone with an insect or pest problem.

The technician was informative and professional and honest.

Good service! Would definitely use again if needed.

Called and made an appointment for 5/5:30pm to get rid of a very annoying carpenter ant problem. They sent somebody out the day I wanted and he was very nice, knowledgeable and helpful. The tech did all the work in about 45mins and gave me information on everything he did and what I should do to help and signs to look for. Glad I went with Orkin on this.

Very pleased with the service and professionalism.

He showed up on time and was very informative about the process and chemicals he was using.

Over run with mice and glue traps /peppermint not working to get rid of - so we called the professionals

Non-responsive. I have asked for them to call before arriving for service as this is an income property and not my home. And they don’t. Then I get a bill. They don’t even get inside the home, they just end up spraying outside the home which is NOT the service I need or am paying for. Would not recommend.

They did an awesome job

Very professional and informative. Happy I chose them to take care of the issues we were having.

Came and identified the type of ants that we have and explained the process to get rid of them.

We had the pleasure of dealing with Dan H I was nervous about Orkin coming into my home and treating the home. Dan came on time and explained everything and was quick and very polite and professional and made sure we knew what was going on and comfortable. I definitely will use these guys again if needed. And it will be a huge plus if we can deal with Dan again as well !!!

The service man was very prompt and professional. He explained what he was doing in great detail and why it was necessary and shared some really helpful advice per the return visits. Overall Im very pleased with the service and look forward to continuing business with this company.

Routine service today to keep critters away. Polite, courteous, on time, service has been working well. Very few insects observed since weve started using this service. If we ever have issues in between service, response is prompt.

He looked thoroughly and was very knowledgeable. Fortunately, he didn’t find anything.

We contacted Orkin in the morning for wasps behind brick wall near our door. They sent someone out that afternoon. He was informative and professional. He applied a treatment to the affected area and around our house foundation. We were told it may take up to 3 days to reach all the wasps as they come & go. No problem with the service provided.

Amazing service and follow-up after initial treatment. Encountering bed bugs is a horrific experience but after Orkin started treating our house I became more and more comfortable that issue will be resolved and we were moving in the right direction. Key is though to get everything out except big furniture like they put in their instructions to prep the house before they come. Thank you again for wonderful service.

My Orkin guy is professional, polite and is always on time. We live in the country so he comes every other month, does whatever we need and knows the routine of us shuffling the dogs around. And as promised, he’s even squeezed me in and come back out at no extra charge when needed.

Very knowledgeable and thorough

My exterminator that came to the house is the same exterminator we get each and every time, and he is the best .He noticed that we do not walk around in the house with our shoes on and he took that into consideration and took off his shoes at the door.He is very nice,kind,knowledgeable,respectful,always on time, And he practice safe guard wore his mask and social distance. He sprayed every room of the house, the basement, and the garage . My exterminator is what you call a true professional.

Very professional company and Scott our representative is wonderful!

Dan came by and gave these mice the work. Not only was he great to talk to, but he let us know the theory behind what he was doing to make sure we were on the same page. Thanks for the coverage Dan!

They were very officiate and gave us all the information needed. We could tell right away that it was helping.

We have been using Orkin for several years on our 11 acre property. Each employee that we have met has been professional and communicates well. Their services are also very effective. Highly recommend.

They are really nice people and they do a great job

After the second visit I didn’t see any more carpenter ants

Great service.