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Cellairis
8021 Citrus Park Town Center Mall, Tampa, FL 33625, United States
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Sa
Review №1

I love these cases! I drop my phone pretty often--even on tile--and Ive NEVER had an iPhone screen crack because Ive NEVER used anything other than a Cellairis case. Ray helped me out and he was very nice and patient with helping me choose the perfect case :)!

Ca
Review №2

I was pleasantly surprised to find this gem of a place here in the Citrus Park Mall! Got a fantastic price for the IPhone items I was looking for, and Shane was very polite and helpful, and went over and beyond my expectations! I highy recommend that you check out Cellairis if you need any smart phone accessories!

De
Review №3

Great place! I moved out here a short time ago and Ive broken my phone twice. Both times Ive come here and the service is unbeatable and the work they do is top notch for the price!

Er
Review №4

Great price on a great case from Shane. He did a awesome job helping me with my purchase! Highly recommend.

Mu
Review №5

Funny bearded guy Shane was so helpful. He showed me several cases and provided me a tempered glass cover to protect my phone. Great service! Will be back!

Co
Review №6

I was searching for a new phone case today and Shane was there to help me. He was quick with service and he offered me a new glass cover for my phone! Thank you Shane for making this a great experience today!!

Da
Review №7

I got my phone fixed on March 9th before going back to school. The next day I noticed my phone was fixed incorrectly so I went back and the man was nice but did not do all he could to fix my phone. Now my glass is separating from my phone to the point that I can see the inside of it. This is covered by their warranty, however because I cannot make my way back to Tampa to get my phone fixed I cant get my phone fixed. So to get my phone fixed CORRECTLY I must pay $120 again. I recommend not wasting your time here and going straight to apple- where you will get quality service and a correct project.

wa
Review №8

I recently visited this location and was greeted and attended to by April from the very beginning she was very professional and answered all my question. She made great suggestions from my new case. I am satisfied with my purchase and the way I was treated at this location.

ca
Review №9

Loved the case I got from there! Great people, especially Chase! They definitely know what theyre doing when it comes to fixing phones!

Ed
Review №10

DO NOT WASTE YOUR TIME OR MONEY HERE, our phone was handed back in a worst condition than when we took it. If you have an iPhone, go straight to the Apple Store and if you dont, go to someplace that has an actual guarantee on their work. My wife is a stay at home mom and so needless to say, her phone is vital in case theres an emergency with the baby. Her screen cracked and we took it here. From the same night, we started noticing a change. Although the screen was replaced, the phone was overheating (never saw that warning sign on an iPhone) and an 100% battery was now dying in an hour. We had never experienced this before we got our phone fixed by this place. When I took it back, the employee Shane Sparks immediately said thats not our responsibility, before he even heard the full story! This guy may know phones but hes obviously never learned customer service which is vital for any Small Business. I was told to go back home and do a software update. He then told me if that doesnt work Mani (the owner) will go to the Apple Store with you to get this fixed (seriously?). After doing the update, everything remained the same. I didnt have time to go back and forth so I just went to the Apple Store directly. After paying $130 to get the screen replaced (phone has been perfect since) I go back for a refund and show Shane and Mani my Apple receipt. I was then told we need our screen back for a refund. I jumped through their hoops, go back to Apple, get the screen and when I return to Cellairis (4th visit), Shane Sparks (who claimed to be the manager) says he has to call the owner, claiming this isnt our screen. I asked to speak with the owner twice and Shane rudely said no both times (he was being this rude with other customers right there). After wasting another half hour waiting for Mani to contact Shane, Shane makes his own calculations on what to refund me and gives me $50 less than what I originally paid!! Mani needs to teach Shane about customer service. Mani, if Shane wouldve allowed me to speak with you, Im confident I wouldnt have had to leave this review on this site or any other site. Make sure if you ever hear anyone thinking about going to any Cellairis (ESPECIALLY THIS ONE in Citrus Park), you let them know youre potentially paying money to have your phone returned in worst conditions and without any true guarantee.

Sa
Review №11

Excellent service!! The guys were very friendly, quick and extremely knowledgeable. I definitely recommend cellairis for phone repairs and assesories.

An
Review №12

Excellent service, grate price for my IPhone 6 screen repair. Shane was grate and very helpful.

Mi
Review №13

They do not properly replace damaged screens. You are better off filing an insurance claim because you will have to do it anyway when the screen separates from the device within a couple months after they repair it.

Wa
Review №14

I was attended by Ray athe the cellaris at the mall and by far the best experience ever .very nice guy.and handsome. You have to promote him !!

Es
Review №15

Shane did a great job and he was very helpful.we when home very happy about his work

Er
Review №16

They fixed my iPhone 6 while I waited and let me watch. It took 9 minutes and affirmed my decision not to do it myself. TINY screws. Im completely satisfied.

St
Review №17

Ray was so great and helpful! Come see him for your cell phone needs

Ju
Review №18

I broke my iphone 6 screen and I took it to a place in Armenia ave and adtwr I got my phone back the touchscreen never worked property so I was in the mall and I showed tbe problem to Isa in Cape phone repair and she openes the phone and reconnect the new screen and everything worked great and she didnt charge me anything. Thank you.

We
Review №19

Shane did a great jod we when home ever happy thank you

Ju
Review №20

Shane was an awesome help. Knew what he was doing. A plus.

ry
Review №21

Fast and Fantastic Service ! Shane was very knowledgeable, fast and friendly !

Ka
Review №22

Shane was a huge help. Will definitely recommend.

Ro
Review №23

Great people and they work fast and do the job right

Gr
Review №24

Great customer service along with a speedy repair from April.

ta
Review №25

Fixed my phone in less than 15 minutes. Brought it back to perfect condition with a low price.

Ch
Review №26

Very good people and fast work !!!

Bo
Review №27

Shane was amazing very knowledgeable

Sh
Review №28

Great service each time

Vi
Review №29

Great service and knowlegeable

Tr
Review №30

Excellent! Shane was wonderful!

Li
Review №31

Amazing staff there, always fixes my problems.

Me
Review №32

Great customer service

Hu
Review №33

Friendly and fast 👍

Je
Review №34

Shane was Awesome😊

Jo
Review №35

Great store!

Yu
Review №36

Rey attended me and super deal

Information
8 Photos
36 Comments
4.6 Rating
  • Address:8021 Citrus Park Town Center Mall, Tampa, FL 33625, United States
  • Site:https://www.cellairis.com/
  • Phone:+1 813-792-7770
Categories
  • Electronics repair shop
  • Mobile phone repair shop
Working hours
  • Monday:12am–6pm
  • Tuesday:10am–9pm
  • Wednesday:10am–9pm
  • Thursday:10am–9pm
  • Friday:10am–9pm
  • Saturday:10am–9pm
  • Sunday:10am–9pm
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