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Hearing Wellness Solutions, LLC
236 E Primrose St, Springfield, MO 65807, United States
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Pa
Review №1

I love my new Phonak acrylic hearing aids! They stream with my electronics. I can easily change to different programs as well as adjust the volume as needed. Plus, they have canal locks so when I eat or talk, they stay put in my fairly straight ear canals. Most of all, I love theyre in my ear and not tangled up in the face mask ties or my glasses.Candace and her staff are wonderful to work with. They made me feel like I was a special person, not just a warm body. I look forward to continuing this friendship for years to come.

Ro
Review №2

Very helpful very kind highly recommend if you need hearing aids to go see her

Ch
Review №3

I felt that I was being treated with respect and I felt I was in control of my own context. Nothing was pushed - just full info and choices being left to me. The testing was so real life not just a series of beeps or tones. I was very impressed. I love the new aids, which exactly meet my preferences and hearing needs. Everyone there treated me like a person, not just a patient. This is the only place Id ever go for help with my hearing. The quality of products and their price were both great. Dont go anywhere else.

Ma
Review №4

Friendly staff, clean rooms, professional. Very focused on my visit. Def would refer. Satisfied!

Ke
Review №5

To start off with a BIG thank you to everyone a Hearing Wellness Solutions. Ive known for quite some time that my hearing was lacking. Even tried ordering some hearing aids online and that was a big mistake and waste of money. So glad I called Hearing Wellness Solutions, the hearing aids I selected from them are so comfortable that I forget Im wearing them. They only increase the frequencies that Im weak in as opposed to the internet ones that were basically just amplifiers. Everything was completed low pressure I felt like I was in complete control the entire time. The only thing I regret is that I didnt call them a long time ago.

Ra
Review №6

Great people great service very very knowledgeable.

Ju
Review №7

Hearing Wellness works hard at giving you the best hearing you can have; my job is to change the filters and batteries so my aids will perform at their best. Thanks for all that you do!!!

Ka
Review №8

As always ... their treatment of customers is excellent! Ive only dealt with the ladies (primarily, Candace, Dodi, and Kelly) and they always make us feel welcome and always have time to sit and listen. Theyre awesome!

Ra
Review №9

This is a review about Candace and her staff. Instead of just writing a review about hearing aides, I want everyone who has accepted the fact that they need hearing aides or its time to replace the ones you have,,,,, please give Hearing Wellness Solutions a chance to earn your business. You will be treated like family, treated with respect, treated with their professionalism, and you will walk out a customer for life. I can honestly say that they are some of the nicest people I have ever met and the service you receive will simply amaze you. Thanks so much Candace, you are the best !!!!

La
Review №10

From the very first moment we walked in it seemed like we were with family. The whole team made us feel so welcome & we felt at home. The office is so relaxing and decorated beautifully. There was never any pressure to buy. They just answered any questions we had & helped Larry with the hearing aide he had at the time. Dori is always helpful in scheduling and Kelly is so helpful with the technical side of things. Then a couple of months later Candace helped him decide the kind of hearing aide he needed to purchase to give him the hearing experience that he wanted. Candace was always very professional and explained everything well. It was very important to get the right hearing aide due to Larrys loss of hearing in one ear already. He has been very happy with his decision so far. We really do feel at home as soon as we walk in their door. Thank you Candace, Kelly & Dori for such a GREAT experience!!!

Re
Review №11

I cannot Express enough the need for follow up care after the purchase of hearing aids. Hearing changes with time and never be fooled by an organization saying, there you go, you will be fine now... get those follow ups. It makes a huge difference both now and in the future!

D'
Review №12

My mom is a patient at Hearing Wellness Solutions and I accompany her to her appointments. Candace, Kelly and Dori are simply wonderful. They are the kindest, friendliest and most helpful team you could ask for. They are so patient with my mom, who is very forgetful. They never make us feel rushed and will explain things repeatedly if needed. They really go above and beyond!

Ta
Review №13

Im a social worker who had some questions in researching for a family that I am working with. I work with kids and adults with developmental disabilities, who often have sensory issues or auditory perception issues. I had called just to ask some general questions about a specific solution mentioned on their website and Kelly was kind enough to spend over ten minutes on the phone with me brainstorming potential solutions for the family Im working with. This is an uncommon and very much so appreciated response that I am not used to getting when contacting healthcare providers for families. Thank you for taking the time to give me some great ideas and quality information Kelly!

Ja
Review №14

Candace and her whole team have a singular zeal for their patients. They truly want to help each patient enjoy a fuller life through better hearing. I couldn’t recommend Hearing Wellness Solutions any higher. They at a true blessing!!!

Ke
Review №15

Candace and the office staff was accommodating. My grandmother is 102 years old and they were very caring, helpful and thorough when explaining best practices to ensure she knew exactly how to care for her hearing aids. Terrific experience...

Do
Review №16

I had hearing aids in the past, and always hated them. I went a few places before finding Candace and I wish I hadnt wasted my time anywhere else. From the moment I walked in I knew it was different. Their comfortable office and friendly staff really listened to me. Candace encouraged me to try a few different brands and figure out what I wanted and what was best for me. Theyre so amazing I forget Im even wearing them. Its so nice to be able to hear my children and grandchildren again. Thanks to Candace Im living life again and I couldnt be more grateful. If you want great care, look no further than Hearing Wellness Solutions.

WA
Review №17

I have about 20 years experience wearing hearing aids. The most important component of the whole experience is the specialist that tests you, fits you and makes follow-up adjustments. Candace is the best I have ever know. She is definitely an expert with the technology but most importantly she is an expert listener. I’ve had some in the past who were not very good listeners and the results were less than favorable.Candace is going to listen carefully to you. Ask a lot of questions and listen to her explanations. I believe you will have a good outcome.Additionally all staff are friendly, professional and thorough. The facility is clean, orderly and a professional environment.I’ve had an outstanding experience and result.

sh
Review №18

Extremely satisfied with Hearing Wellness Solutions. All questions answered clearly and professionally which we appreciated. Feel like Candace and her staff are working hard to make my husband’s experience with hearing devices a positive one. Highly recommend.

La
Review №19

I recently relocated and I am grateful to have found a hearing professional and staff that pride themselves in providing a friendly and empathetic atmosphere. The service and products are excellent. The fees for products and services rendered are fair. You enjoy your time with these folks.I have been wearing hearing aids for 14 years and lived in several different locations over that period..

Ma
Review №20

Its hard to put in words how thankful I am to be able to hear again. Thanks to Candace and her staff I have my life back. With a new grandbaby I dont want to miss a sound. The individual attention alone is five stars. I really felt welcome and left feeling confident again.Thanks Ladies!

Do
Review №21

This is such a wonderful place to work! Candace, Kelly and Alicia are all so caring, and the atmosphere is so wonderful. They all care about the patients well-being first and go out of their way to ensure that the patient will get the care that they need! I love working here!!

Ma
Review №22

Absolutely fabulous. The quality of service (curb side mind you) along with the ability to repair in office is beyond great. Its unseen in most businesses today striving to survive the pandemic.

Jo
Review №23

Having wore hearing aids for 30 plus years.... Candace at Hearing Wellness Solutions is by far the best at what she does. She does all that she can to help me with any issues or questions I might have. A person would be hard pressed to find someone nicer and more knowledgeable than her. I would recommend Hearing Wellness Solutions to anyone and everyone that needs hearing aids or just wants to know whats going on with their hearing.

Da
Review №24

I thought Candace was very professional and knowledgeable. Kelli is so very friendly and helpful. I found my whole experience with Hearing Wellness Solutions very satisfying. But most important, my hearing aids work great.

Ro
Review №25

Top of the line testing equipment. Great people, got coffee. Each client given individual attention. Relaxing decor.

Ar
Review №26

Candace is super. she is very personal and treats you like family. The staff is wonderful even the old guy. He is a dear friend and fellow evangelist.

Ra
Review №27

Im not a person who gives a 5 star rating just to make a person or a busines feel good about themselves,,,,,, unless they absolutely deserve it.I honestly doubt you could find another hearing specialist that will spend as much time, put your fears of wearing hearing aids at ease, willing to work within your budget, and committed to choosing the most effective hearing aids for YOU.Thank you Candace and staff, thank you for all your help and support.

La
Review №28

Hearing wellness solutions is great. I wouldnt go anywhere else. Customer service is great and Candace is very knowledgeable for the job she does. 5 stars and Id recommend it to everybody.

Je
Review №29

Awesome, caring, friendly people...I HIGHLY recommend.

Je
Review №30

Hearing wellness staff were so kind and professional to me they got my hearing aid working again we are traveling through Missouri and found these lovely people I am so grateful that I was able to find them on the Internet and would recommend them to anybody they are truly special people and out very good place to have your hearing aids taken care of

Jo
Review №31

I cannot say enough about these fantastic people. They are friendly and professional. I would gladly recommend their services to all of my family and friends.

Ro
Review №32

I had the pleasure of working with Candace on my newest set of hearing aids and was blown away by the personal touch she added to my experience. Highly recommend hearing wellness solutions 5 stars

Do
Review №33

I was so glad to be able to try the aids, just to see if they would help. They did, and the cost was so much less than I had been quoted before. Needless to say I am very happy with your product and so is my wife! Thank you Candace!

Je
Review №34

...an awesome experience....I have for the most part gone thru my ENTs office getting hearing aides....this was the very best....I cant thank you enough! Have worn aides for 35 years...🎊🥇❤️👏

Do
Review №35

I am always pleased with the service & just love the crew working there.

gm
Review №36

Exceptional! Entire staff is courteous and prompt.

Ju
Review №37

I have nothing but praise for Candace and her associates!

Pa
Review №38

Very friendly, courteous and professional!

Ke
Review №39

Very friendly and they took care of my problem. I would highly recommend Candace at hearing wellness solutions

Ke
Review №40

Always professional, friendly and helpful. Candace knows her stuff!

Je
Review №41

After shopping around town, I decided to go with Candace at Hearing Wellness Solutions. She was very personable and professional and solved my problem. Thank you Candace!

Ke
Review №42

Well trained and friendly employees

Ka
Review №43

Wonderful people!!

Pa
Review №44

Awesome people!!

Information
51 Photos
44 Comments
5 Rating
  • Address:236 E Primrose St, Springfield, MO 65807, United States
  • Site:https://hearlifewell.com/
  • Phone:+1 417-887-8499
Categories
  • Hearing aid repair service
  • Audiologist
  • Hearing aid store
Working hours
  • Monday:Closed
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–12pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Payments
  • Credit cards:Yes
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