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New England Funeral & Cremation Center, LLC
25 Mill St, Springfield, MA 01108, United States
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Comments
Tr
Review №1

I highly recommend.Walt was incredibly patient and kind.He helped me through this process, which i hadnt realized was going to as emotional as it was.They did an amazing job i now have my mom home with me.The urn we purched there and is just beautiful.My mom would have loved it.Thank you Walt and Darlene

Be
Review №2

My husband and I were extremely happy with Darlene and her crew. They were all very kind and efficient in our difficult time. My best friend of 50 years passed in Florida and was to be buried in her home state of Massachusetts. They were all wonderful and we deeply appreciated all of their help.

Me
Review №3

Darlene and her staff took excellent care of my mother. Everyone was extremely professional, communicative, and, most importantly, compassionate. It was a calming experience during a very difficult time. I highly recommend NEFCC.

Mi
Review №4

The director and staff were quite professional and delivered all they said they would. I found Darleen to be exceptionally diligent and personable. She really helped to soften the experience by staying practical and on point. Thank you Darleen.

Ni
Review №5

Our family lost a loved one in May of this year. New England Funeral and Cremation Center handled our familys needs with care and compassion.Darlene and her staff took the time to personalize a beautiful service. New England Funeral and Cremation Center went above and beyond to accommodate us. We will be eternally grateful for the role they played during our difficult time.Rogers and Mullen Family

Do
Review №6

They went above and both emotionally and monetarily. I would recommend them in a second. Thank you for your kind words and all the help getting me through these tough times.

An
Review №7

I want to thank NEFCC and their info help desk. After 10 years almost, I needed a copy of the certificate of confirmation of my loved ones cremains so that I can bury them in Puerto Rico. I called on a Monday, and got the original copy emailed to me. I was able to bury my dad with his mother in the family crypt on Friday. Thank you so much for the fast search! I highly recommend NEFCC, Here I am 10 years later needing a document and the service was just as day 1, EXCELLENT!!!

Ka
Review №8

Horrendous experience from beginning to end. It has taken our family years to recover from this terrible, terrible experience. We had to enlist the aid of another funeral home to get our mother’s body back from this place. We were completely taken advantage of at one of the most vulnerable & devastating moments of our lives. The woman who runs this place is avaricious, vindictive and cruel.Buyer beware.

An
Review №9

The best everything for Dad was beautiful the staff was amazing.

Da
Review №10

Been there twice in the last 2 years. The staffDid a great job. August 2017. Christina2018 jeannette 2018.Once again like to thks the staff.

Na
Review №11

We would highly recommend this Funeral Home! The staff is very personable and answered all of our questions. They walked us through the process every step of the way, with class and dignity.

Je
Review №12

Im not getting into details.. I wish I brought my mom someplace else.

Ma
Review №13

Awfull from the pick up of my mother to the end.

Information
2 Photos
13 Comments
4.2 Rating
  • Address:25 Mill St, Springfield, MA 01108, United States
  • Site:http://www.nefcc.net/
  • Phone:+1 413-733-1522
Categories
  • Cremation service
  • Funeral home
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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