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ACE Cash Express
177 Q St, Springfield, OR 97477, United States
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Comments
Wa
Review №1

It was easy and fast even for someone without an account

Ci
Review №2

Because the girls are very friendly, they listen to you when you strike conversation and theyve even given good advice on my daughter wedding.

To
Review №3

The employees are amazing. Laura is definitely one of the most helpful people Ive ever met. Thats honestly the only Ace I go to.

Ke
Review №4

Easy to find location. Extremely courteous and helpful woman that assisted me. Quick process.

De
Review №5

The people at this site are always very helpful and very efficient at their jobs. I am not much for small talk and the service representatives are good at getting people through and providing a pleasant experience.

Ja
Review №6

It was simply thats good

Da
Review №7

Winco wants me to use a chip card to buy a money order. mine does not have one. Your store was quick and clean and she gave me an envelope

Ma
Review №8

Mmm

Ed
Review №9

The process was very smooth and easy to understand, I managed to get a small loan without much hassle and the clerk was very accommodating.

Sh
Review №10

My experience at this location has been great. All of the employees including Laura are all awesome.

Ka
Review №11

Always very personable employees

La
Review №12

THE ASSOCIATES ARE FAST AND FRIENDLY EVERY TIME I GO IN.

br
Review №13

The lady was so nice. Fast and explained everything very well

di
Review №14

It was fast and everything was explained good

sa
Review №15

Just keep been a friendly positive cheerful customer services

Ka
Review №16

Very honest and precise bank

A.
Review №17

I have read bad commets about this place. In reality this place has helped me a lot when Im in need of money. Theyve never been rude to me, Theyre nice & friendly people. Thanks Ace Cash Express. I recommend this place to anyone in need of some fast cash. Just pay it back and you will be ok :)

Be
Review №18

I would have made sure that the customer knew every step of the process what each thing meant for example debit card or prepaid credit cardm

Ta
Review №19

This building is closed and this location doesnt exist anymore.

Ja
Review №20

Wish I could give 0 stars! We came to cash some checks because we just recently moved to Oregon. The guy who was helping us was a jerk. He treated us horrible!!! He wanted a phone number to call (note- utah is an hour ahead) I googled the company and gave him the number. He told me they wouldnt cash it because he had to call and verify it was an actual check although it had two signatures from the owner and it was a watermarked check. We also heard him hang up the phone on a customer simply because he could only answer so many questions. You guys seriously need to evaluate your definition of customer service and how you treat people. I will NEVER return due to this first experience. And the man who was working should be fired. Ive never dealt with someone with so much attitude. If you hate your job so much, quit .

Am
Review №21

Not happy she wouldnt just cash my unemployment checks and they charge 10.00-8.00 a check

Va
Review №22

The line was long I had was stressed because I had to be at work. The lady working moved fast and efficient

Pa
Review №23

The associates are friendly and very helpful. Have a wait at times due to only one associate in the store.

Ch
Review №24

Always professional and friendly

Me
Review №25

There is an employee there that was rude when I first came in, as well as a time when I called. I dont know her name but she is kinda heavy set and in maybe her mid to late 40s. I would not recommend dealing with her. Her customer service is horrible and she is very rude. There is another lady there that is pretty nice. I would see anyone else, but the rude one has to go. You shouldnt have someone working with the public with such a nasty demeanor.

Mi
Review №26

Not charge a fee just to deposit money into my account, which I have had for several years.

Ka
Review №27

Ladies are always helpful when I visit the facility.

Ka
Review №28

Quick, friendly service

Bi
Review №29

Good people. All ways try to help

Tr
Review №30

I was not happy with Ace Cash Express because they have too many FEES!

Ki
Review №31

Fast, friendly and very convenient...

Mi
Review №32

Friendly, money in act sooner than other accounts

Au
Review №33

I used their check cashing service and now Im getting 3+ calls a day from different numbers for fake debt collections and other scams. It started right after I used their service and the a-hole on the phone keeps saying its about my student debt. I checked for identity theft after the first call, Ive never had student loans of any type. I block the number and I get a call from another number with the and same guy with the same stupid pitch.Unless theyve been sitting on my number for months, I strongly suspect that Ace sold/gave them my contact information.

Ta
Review №34

Stop sending me promotional papers in the mail. If I needed cash I’d get it from my bank account.. you are wasting paper on people who don’t blow all their money in one day and need a loan later in the week. We don’t and won’t ever use a cash advance

br
Review №35

Awesome people and fast service

An
Review №36

The associates are friendly and take care of your needs in an orderly fashion.

La
Review №37

I have always had a positive experience here! Staff is sometimes a little short-handed, but very friendly & helpful!!

Ka
Review №38

Staff is really friendly easy to pay back loans. !!!

Me
Review №39

Since Friday is obviously a pretty busy day have enough staff on hand that customers arent having to wait 45min to add $ or any other services especially because the staff is unequipped with working electronics or are unfamiliar with the equipment needed to perform parts of their job

r6
Review №40

Their site should say screwing companies and employees for years.

Ta
Review №41

Terrible. You can get a loan at the Eugene location and this one turns you down with the same information.

Bl
Review №42

Awesome service or business

Su
Review №43

Fast, friendly

R.
Review №44

Years of awesome qualities and great rate rules laws and new fees has diminished its qualities as a valued place. Looking for new options. As well as about 60 friends that noticed the fees as well. Ty good evening.

Information
3 Photos
44 Comments
3.7 Rating
  • Address:177 Q St, Springfield, OR 97477, United States
  • Site:https://www.acecashexpress.com/locations/oregon/springfield/3140?utm_medium=referral&utm_campaign=local&utm_source=google
  • Phone:+1 541-747-2274
Categories
  • Check cashing service
  • Loan agency
  • Financial institution
  • Money order service
  • Money transfer service
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–8pm
  • Saturday:9am–6pm
  • Sunday:Closed
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
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