user
B&R Auto Wrecking
3000 Main St, Springfield, OR 97478, United States
Appearance

Comments
Tu
Review №1

I went in looking for a Part nobody in the whole world would want, they had a set on a Toyota Tundra. I pulled them, easy access but bring your own tools !! I would suggest maybe getting a couple portable tool kits to rent out? They were great . And good luck w pregnancy counter lady!!! Congratulations.

Ro
Review №2

I stopped by the Springfield yard yesterday looking for some parts for a project I am working on. The team there is very friendly and helpful. The gal at the counter listened to what I was building and printed me out a sheet with the locations of the trucks I should check. I went to the yard and felt like a kid on a treasure hunt. I found what I needed plus some other goodies, and would have kept going except I ran out of time. I will be going back today. I was amazed at how inexpensive my treasures were as I had priced them on a well known auction site prior to stopping at B&R. If you need parts, give B&R a shot. Please dont trash the vehicle when getting your parts as someone may need that part you broke getting to yours. 5 Stars for sure. Thank you B&R and the friendly gal at the counter.

Sc
Review №3

Blain/Brian were very helpful in finding the part i needed

Ry
Review №4

Bryceson is the man, great 👍customer service. Helped me out with a new canopy. Was great experience.thanks

Jo
Review №5

I went in today to get a part for my Ford F-150. They were thorough and knowledgable. I was in and out in no time at all. Thank-you, I will definately use your services again.

Sh
Review №6

Overall a good place to get used parts. If you need to get ahold of someone over the phone, dial 6 at the prompt.

Na
Review №7

Ive been a mechanic for a long time🐢 and a deal hunting mechanic at that. This spot used to be great for parts for a long time... but not anymore... They never answer the phone when called... and they charge what ever the hell they want for lunch. You can get a quote from one person and the next day come back, and it will be 19$ more. Dont trust and dont shop here

Pa
Review №8

Been keeping my 20 year old cars finely tuned with very reasonably priced slightly totaled other cars not so lucky! First stop, auto zone is across the street!

Te
Review №9

I hate working on my cars but when I have to I look forward to hitting B n R for the part I need I always go to guy rick jeffers this dude can have four five phone lines going at once flip to each one and rember what going on and he takes care of me Ive checked with other yards on price and always cheeper here B n R thank you Rick jeffers for helping me and my mom says thank you I guess she hit rick jeffers on her own she said she knows rick will do rite to her didnt need me or dad to get part for her mini van truck runs like new new motor 7.3 half the price anywhere else thank you mr.rick jeffers you take care of me every time and everyone I send to you

Ke
Review №10

They are to busy to answer phone or Call BACK when you leave your Personal info.. Call Taylors in Cottage Grove

Je
Review №11

Very helpful and they found the part wright away

bi
Review №12

Very helpful helpful people that was nice we just get what you need your parts done and when you need it

Ta
Review №13

Im not sure what to think they had a parts car listed for sale at $1.10 paid it and when I called and asked about it I got disconnected twice Im now going to go in there in person see if I get a better result maybe the person was new??

Sa
Review №14

Kid at the desk will take your money for a battery but won’t tell you which battery you purchased. As you are waiting there he just asks anything else.. You have to ask him which one or do you have to take a random battery.. poor customer service! Your job is not that hard! Get it together... and wear a mask!

ma
Review №15

Helpful staff and great prices!

Da
Review №16

Twice in a row I went to get parts, was told they were there, turns out they didnt have the part took my money had to wait 3 days to get it back

Re
Review №17

I tried to make an offer on a $45 center console for my vehicle, which was denied. I was told they would only take $40. So I offered $40. Waited over the weekend to be declined again, this time being told they would only take $45. Tried to call multiple times and got no answer. This isnt how a customer should be treated. Ive been shopping here for years and this is the last time unless I at least get some semblance of an explanation or apology. This is ridiculous.

Je
Review №18

Great used auto parts. Fun to just walk through and look. Great, if not the best taco truck sits outside. Highly recommended! Makes a great lunch stop. Big burrito, coke, tour the wrecking yard.

Ho
Review №19

So busy that it takes a while to be allowed in and when close to closing extremely pushy to get out.

Ca
Review №20

Person I talked to was professional. However I bought a transmission from them for around 600 with warranty and paid a mechanic over 600 to put it in only for it to be a faulty transmission. They are trading me a new transmission out. Also testing this one. Ill give them that but this still doesnt make up for the over 600 I paid to have it put in, another 600 ill have to pay again and the time Ive been without a car. Bummer deal Im not rich and as a first time customer dont know if ill ever come back after this. Im really disappointed to say the least.

D
Review №21

I cant say enough good things about these folks. Ive used them a number of times over the years and each time is as courteous and professional as the last. Thanks Nico, for the help this time!

Ch
Review №22

Love B&R great people and better deals usually have what you need or can get it

mi
Review №23

Really great staff. Helpful and have always had the parts I needed.

Ed
Review №24

The lady was not willing to hear my unusual but very simple need. I tried to explain, but since I was not able to provide make, modal and year she was extremely rude and condescending.People, I needed a single spark plug wire for a 55 year old riding lawnmower.B&R, apparently, is not capable of acquiring counter help that can get you a spark plug wire.Sad.

Sh
Review №25

I use B&R all the time. They have always been great to me & try to help me find what Im looking for. Their yards are full of many makes, models of all year ranges. The yard is organized very well. Witch makes it easy to find what you need. I strongly recommend B&R for your used, OEM & aftermarket parts.

La
Review №26

Sold my Honda with no problems at all smooth thank you autumn

Mi
Review №27

The l last time I had the opportunity to pick a part was probably 15 years ago, and I had forgotten how much fun it was. If youre into this kind of thing, you dont want to miss out. I didnt find what I was looking for but I didnt expect to. Ill be back!

Ra
Review №28

I called 3times and put on hold for 20 min just to tell me that the one I needed to talk to and after 20in he was not there it would have been real easy to have some one else help me very RUDE will not call or go back to them😜

Ch
Review №29

Good website.

Kn
Review №30

I love this place the guy up front always hooks me up with misc small pieces and never asks for anything in return!

Te
Review №31

Like to give a shout out to Raul, I stoped in this B & R To get this part that I needed for my vehicle Raul was the guy that had my back he made sure I had the right part for my vehicle great customer service skills and I recommend there if you ever need any help with parts for your vehicle hes the man thats got your back

Wi
Review №32

Answer the phone when I called put me on hold and got tired of waiting so I hung up

Jo
Review №33

Helpful and informative employees. Will definitely go back for more parts.

Ke
Review №34

Super easy service. In and out no problem

Da
Review №35

This is a great place this asked very knowledgeable and helpful. I needed a new motor for an automatic window which they had in stock at their second location it was only about a day and a half wait for the part I needed. The only reason they dont get five stars is I feel it was a little bit pricier then I would have liked for a used part

Mr
Review №36

Anytime I need anything for my cats I call Arturo Delgado!!he is very knowledgeable about cars. I can explain what the problem is with my car and he knows what I need to fix it.

Ed
Review №37

Clean to be a junk yard, lot of vehicles and they keep pretty good inventory in the system which help you find the right part at the right location without wasting your time. Staff is friendly as well. Good place for a used part plus prices are good.

ch
Review №38

Prices are affordable and customer service is one of the best I have talked to. Highly recommend for any novice or professional mechanics.

Al
Review №39

Excellent selection of vehicle parts

Bi
Review №40

They gave me the runaround on a radiator I prepaid for saying it will be here tomorrow for three days ending with no radiator and a week later finally got my money back. It was a Chevy with a 350 motor not a Lambo so I dont understand why they had such difficulties and why their communication was, well nonexistent. I had to contact them everyday only for them to have bad news and besides misspelling my name never asked for my number to contact me when the part showed up. Well I guess they didnt need it because they never got the part but sure took my money lickety split. EDIT... Stopped in again to maybe chalk up the first go round as a fluke.... same old show and communication is completely unknown to these people after they get your money.... guess you just wait till the part they said they had finally does show up....

Sh
Review №41

Best place for parts ever!!!

Ja
Review №42

Van gone , check left for me

ch
Review №43

Very respectful

Ia
Review №44

Great prices and friendly staff. I talked to Michael at the front counter. He was great and helped me find the truck I needed and gave me a great deal on the part I pulled. Highly recommend and will go back.

Al
Review №45

Came from Boise Idaho, and had exactly what I was looking for, great service, great staff!

Je
Review №46

Great service, knowledgeable people and honest as the day is long. I will always use them.

Sy
Review №47

Im gonna be honest my experience wasnt good at B#R

Aa
Review №48

Nathan at B&R is the best! Working in a collision shop, we are continuously ordering recycled parts per insurance request and Nathan has been able to fill 99% of our orders! He takes care of us on a daily, always making sure we are #1 on his list of priorities. We appreciate him going to the next level to find parts that nobody else seems to be able to find for us. Keep up the outstanding work Nathan!

ER
Review №49

5 stars and 2 thumbs up for Mack Rhodes! I found my self in a bit of a bind with a dead battery one afternoon and my toddler with me. I called AAA only to discover my coverage had lapsed so knowing I was close to B and R I gave them a call to see if i could get a new battery cheaper than AAA wanted to re-up my coverage. Mack was more than helpful and actually brought me the battery and got us back on the road. Cheers mate!!

Br
Review №50

Nathan is the Man! 5 stars! I have worked with Nathan for a few years now. Hes ALWAYS prompt at getting back to me on the rare occasion hes away from his phone, or if we have any issues with parts. He takes care of me! Very knowledgeable and friendly! Hes a rare breed and B & R should be lucky to have him on their Team! Thank you Nathan!!

Ro
Review №51

They had the part I need it for my Dodge Caliber and the price was very reasonable and the customer service was excellent! Thanks guys

El
Review №52

B&R can be a terrific resource for used parts, but the quality of customer service can vary greatly. I exclusively work with AJ Alley. He spends the time to get to know his customers, like me, what our wants and expectations are, and he always responds quickly to my parts inquiries. He is also a great communicator and always lets me know if a part is delayed or cant be found. As the parts manager of a body shop, this kind of service is greatly appreciated and worthy of note.

La
Review №53

When Im in need of parts I always call Mack Rhodes at B&R. Mack has always been very helpful in locating what I need and if he cant he lets me know. He always tells me the condition of the part quoted. Hes personable and professional. A+A+A+

Wa
Review №54

B & R in Springfield is the very best to find what you need.. All employees are so friendly and helpful. You guys and girls are the absolute best.

na
Review №55

Called Arturo on a saturday looking for a part not knowing they were closed, so i left a voicemail. The following Monday morning at about 9:03am i got a call from Arturo regarding the part i was looking for. He had already located it and told me where to go to pick up said part. He was very helpful and on top of his job. I would definitely recommend Arturo and this company. Thanks again guys look forward to the next time i need your services.

De
Review №56

This company is very helpful. Although they didn’t have the part I needed, they were able to locate it for me. Very thankful for their assistance.

Re
Review №57

Kristy is the best! Always send good parts the first time! Great to work with and fast at getting our parts ordered and out

De
Review №58

In and out in record time, choice of batteries.. already full charge on the charging rack. Kristi, I believe was counterperson, awesome friendly and sharp. Clean shop!! Going back for more, yes😃

ja
Review №59

Great service at front desk. Always friendly. The only concern i have, is i have had two parts pulled for me at the springfield branch and both have been damaged during the process. And then told that they were already that way all though I inspected them before the pull to find no issues. I just recommend pulling your own parts I guess...

Ad
Review №60

Normally don’t have an issue with you guys. But when I call I would appreciate your counter employee not answering the phone with just a “hold” and nothing else said, didn’t even give me a chance to say anything before putting me on hold for 8 minutes with no return answer. I ended up canceling the call and calling the Eugene location, where I was greeted with a “hello, thank you for calling b&r, can you hold please”. Might want to run this by your counter guy at your Springfield location. Thanks.

Mi
Review №61

Great little dive. Food so so, but great drinks and blue collar ambiance cant be beat.

Ro
Review №62

Melissa at the Springfield location, was polite and knowledgeable. She sent me to the right location and I had what I needed within minutes and at a fair price. Thanks! Ill be back.

Tr
Review №63

Love this place great help even better prices Melissa on the front counter is very helpful

Ja
Review №64

Doc saved the day!+Two days prior I was stopped by a policeman.+Taililight and brake light out.+YouTube video How to replace taillight.+Went to Auto parts store.+It wasnt just a bulb replacement.+Lens had cracks and was full of water+Bulb and socket rusted, drowned and blown up.+One new wire assembly $49 dollars. YIKES!Enter B&R Auto wreckers... 30 minutes before closing I went into the yard, armed with headlamp, screwdriver and 8mm deep socket.10 minutes later I was back in the office with not one but 2 non leaking full taillight assemblies.Doc made me a great deal not much more than just one stupid new wire... and I have 2 functioning taillights that dont leak... the bulbs even work.Yeah DocYeah B&R

Li
Review №65

Frank is simply the best!! My familys repair shop in Des Moines, WA has been in business 30 years & in the 10 years Ive been dealing with Frank has always been excellent. Frank is enthusiastic, personable & a pleasure to speak with on the phone. Hes helpful and on his game. Our delivery guy, Sid is just amazing too! Weve mentioned a few times to Frank & B & R Auto Wrecking that we would hire Sid in a hot minute. The best part of working with them is the developed trust Ive personally, as well as my family, has built with them. Essentially were all one big team looking for the same outcome and they are team players for sure. :)

Bu
Review №66

Bring your own tools, they have everything you need, just have to get down and dirty.

Jo
Review №67

Good parts

Au
Review №68

Melissa Lembcke at the Springfield location is the most respectful and outgoing person I have ever done business with at the front desk! I recommend asking for her services because she always makes sure I get what I need hassle free and at unbeatable prices. She is hands down the best sales person they have to offer at any B&R location guaranteed!

Sh
Review №69

I work for a auto repair facility and I use B&R often. I deal with Nathan M. He is a great asset to his employer as well as to myself and the shop I work at. He is always helpful and will do anything he can to help us with our parts needs.

Co
Review №70

Really appreciate Michael at the Eugene location! Great prices on a great selection of parts. Way cheaper than any part through the dealer or ebay. Thanks B&R!

He
Review №71

The front desk staff was pretty rude plus because of fighting amongst the employees there was a HUGE hastle trying to get a refund due to their mistake.

jo
Review №72

Frank bear is the best sales professional I have ever deal with. He when way over the top to do good business. they are super fair ! they took care off me ! i bought a engine and he help me find the corrrect part at a great price ! frank is tops in my book !

In
Review №73

Friendly, knowledgeable staff! Affordable used parts!

br
Review №74

B&R Is my go to for any and all our used part needs! Mack is always friendly and eager to help us! Highly recommend Mack and the B&R team. Thanks guys!

JD
Review №75

Mack Rhodes is an awesome dude. Great to work. Listens and caresMostly respond is a very timely manner. Mack you rock..

Gr
Review №76

M.j

Mi
Review №77

Big shout out to Mac Rhodes. Always my first and only call when looking for parts. Super easy to deal with and fair pricing. Thanks for doing things right!

Ch
Review №78

I have used B&R for years and for all my parts needs for our company. I enjoy my dealings with the crew and prefer them over the rest! Mack Rhodes is the man and is always there to help me. Need parts Mack Rhodes is your guy!

An
Review №79

I have worked with B&R for years making many orders a month for the shop i work at. Nathan is a rockstar and my go to. Nathan always ensures we receive the highest quality parts and is quick to let us know if an issue arises with an order. I would recommend Nathan as a first call when searching for recycled parts.

ge
Review №80

I would like to say thank you to Mack Rhodes! He always makes sure that I get the parts I need and addresses any concerns I have with my orders! I know I can count on him to find me the odd ball parts that no one else can!!!! Thanks for the awesome service!

Jo
Review №81

Hard to find cars near me have to always go to the one in eugene

Fr
Review №82

Answered phone promptly and was polite. I was seeking a used rear lense cover for a 98 Ford Ranger. Was told it cost $50 for a used pulled one from B & R by their parts department I was transferred too. I bought a brand new one off the internet for $21.I think this is dishonest to up charge their local community to make a couple bucks.

ly
Review №83

Melissa, the lady at the front desk is super helpful! The people there are very kind and always on top of their service. I got what I was looking for and very much appreciate the help they give.

Ma
Review №84

Was in a rush, and they let me pull a tire and wheel quickly. No issues.

La
Review №85

Mack makes it so easy to get the parts you need in a timely manner. Always willing to work with you. Thanks for every thing.

Ma
Review №86

A great business to order hard part, and fast service. Great staff and awesome team one of the best customer service ever. Thank you for your assistance.

Me
Review №87

I deal with Nathan at the Springfield location often.He is my go to for parts. He is very knowledgeable and helpful making my job less stressful. Our shop couldnt be happier with the service & quality we receive from both Nathan and B&R,

An
Review №88

Arturo Delgado is always ready to help, Quick to respond and always giving me the best service.

Je
Review №89

Great service and great selection. Couldnt ask for more! 5 stars! Best wrecking yard this side of the Mississippi!

Du
Review №90

Clean professional place.

Ri
Review №91

They will make it right.....

mi
Review №92

Always a great place for whatever u need.big and small

fu
Review №93

Melissa lembcke is a amazing asset to the company will definitely buy all my parts from b&r from now on

MI
Review №94

High priced and usually the reception is really gruff like they are bothered and always in a hurry. No ramp if you are handicapped, you have to take about 12 steep steps on the stairs but there is a bar on each side but to far apart to use both at the same time.

Ma
Review №95

Good used car batterys at fair price

Ke
Review №96

I dont normally give 5 star ratings to anything. But in this case, Arturo Delgado at B&R Auto Wrecking in Springfield has ALWAYS given me the upmost respect and service when I call or walk in, even when I sound like a bumbling idiot. He helps me work out exactly what it is I need and does everything he can for me, even continuing service after the purchase. I would HIGHLY recommend anyone who is looking for parts, knowledge, service to give Arturo a call. I have worked with others but I believe Arturo really emphasizes the customers needs and service the best out of the many interactions Ive had with B&R. Keep up the good work! Side note to B&R...get more people like him and do everything you can to keep them!

Su
Review №97

Frank is awesome. He is great to deal with and is always in a good mood. We are really thankful for all that he does for us.

De
Review №98

Very professional and helpful staff, they are not only good at what they do but are wonderful human beings as well. I wish there was 10 stars to rank them, would given them 11!

Je
Review №99

Mac Rhoades is the man! Always friendly and has great prices. Im the service manager for a repair shop, and we buy a lot of engines and transmissions from him.

je
Review №100

Mack is super helpful he is great to work with and goes above and beyond to meet the demand. Highly recommend! Thanks Mack!

Information
61 Photos
100 Comments
4.4 Rating
  • Address:3000 Main St, Springfield, OR 97478, United States
  • Site:https://www.autowrecking.com/locations/springfield
  • Phone:+1 541-726-7778
Categories
  • Auto wrecker
  • Salvage yard
  • Used auto parts store
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5:30pm
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
Similar organizations