Great. Service is excellent. Response time to emails, claims, and phone calls is quick. I appreciate all that you all do!
Susan is always the one thats in then office and takes care of my problems for me since Jason works the other offices. Susan Harris has always been very friendly to me when nobody is in we office Ill sit in there and talk to her while she is doing her paperwork then leave when someone comes in I leave so she can take care of them. She and I have become very good friends I have been with your company for 5-8 years and Ive known her a good put of that. But I think Jason is putting to much of a work load on her shes running the whole entire office by her self and I does know how she does it. One Strong women!
Have worked with Jason and his team since 2014 - great people to work with and are very responsive to communication.
Ive never made an insurance claim before, so I was a little overwhelmed and intimidated. Jason made things so easy! He was so friendly and walked me through the entire (very simple) process. He even called to follow up every step of the way.Although I hope I never have to make another claim, I rest easily knowing that I truly am in good hands with Jason Plumb.
Love Susan, she is a joy to call at this office. She will always find an answer!! This is a great Allstate office!
I always have a great experience with Jason.
I experienced what I would call gross negligence, having purchased a car that went uninsured for 6 months due to Jason and Susans negligence. Then I had to pay basically double payments for the other six months to make up for their mistakes. Would NOT recommend. Theyll say basically anything to keep things smooth, but then they dont actually get anything done for you. And Susan is incapable of explaining anything.
I just love Susan she is wonderful always helpful and cheerful!!!
Not only are they very nice and professional they made sure I got the best insurance rates and everything to cover my insurance needs. Highly recommended! !
They provide exceptional customer service.
Allstate is great havent had a problem . love my agent Jason Plumb and and Susan . They are very helpful with any insurance needs I have had. Thanks very much both of you!!
Have been with Jason and Susan many years. Have never had any problems. Always get returned calls and emails for any questions I have. Especially from Susan, she goes above and beyond....
“always a pleasure to do business with! Friendly, professional, and quick to responding to messages and issuing checks ! ”
I have been with jason and susan for years, this is where you want to be in terms of insurance. Great job!!
Staff members are very friendly and helpful. I am glad that I switch my insurance to AllState.
👍good
Good people to work with.
My insurance company and they are great
Great guy ! Honest and helpful!!
Always helpful when you have a problem
Very professional and courteous helped me when I had bad experience with another insurance company
Dedicated staff