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Dickerson Automotive
34 W 1900 N, Spanish Fork, UT 84660, United States
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Ky
Review №1

I’ve been coming here for years for all my auto needs. Recently purchased a used vehicle and brought it over to have them give it a good look over. They are clear in what they find, and don’t try to upsell anything. I bring my cars here knowing they’ll be fair and honest in their assessments, and I can trust the information they give me. Will be coming back as long as I live here.

St
Review №2

Have been using Dickerson Automotive for many, many years!! Great service!! Very Professional! Cannot recommend enough!

Ju
Review №3

GO HERE!!! Honest hardworking people here, support them!! And you’ll see for yourself the quality they bring

Wa
Review №4

Great people! Extremely helpful with our movingTruck

Ni
Review №5

We recently had to fix the brakes on one car and have a leak taken care of in our other car. Dickerson Automotive did a great job on both and also did it in a timely manner which we very much appreciate. We will certainly be going back for any other automotive issues that we have.

Ti
Review №6

I work late night shifts so my schedule isnt exactly the easiest to work around, but at Dickerson they were able to fit me right in for an oil change/brake maintenance and got it done quickly!

Ni
Review №7

Thank you for your great service

St
Review №8

Dickersons is awesome! We moved from Spanish Fork, but still drive down there to go to them. We highly recommend them :)

Ru
Review №9

What an incredible experience from start to finish. Craig was incredible. I completely trusted them from the moment I talked to them on the phone, to the moment they told me what needed repairs on my truck. I was informed, treated with kindness and professionalism. I’ll definitely be back for more needs in the future and you should go there too.

Ch
Review №10

I have taken both my vehicles to Dickerson and have always had a great experience. I really like how they do an inspection report along with an oil change, they even include pictures. They do not pressure you into getting repairs, but are very helpful and will point out things that need attention on your vehicle.

Is
Review №11

Excellent service. I was in and out dropping off and picking up my automobile.

Ar
Review №12

They seemed too concerned about unnecessary amounts of work, which would then end up costing me more. Not concerned enough about finding out the problem and helping the customer who walked in.

Ad
Review №13

Loved the service and work performed:)

Mc
Review №14

Good place to drop of your car and get it fixed. Pretty good for that stuff.

Me
Review №15

There have been two times now that I’ve had urgent car issues. They’ve fit me into their schedule, fixed the problem, and the car is running great. They seem like they genuinely care, everyone is kind and professional.

Am
Review №16

I had an awesome experience here they are very professional and caring when my car broke down and I had to get it fixed.They took time out of their already scheduled vehicles and diagnosed my car and got it fixed, I don’t what I would have done without them.

Ja
Review №17

These guys are one of the best automotive place in Spanish Fork. Id go to these guys anytime for car problems. Mad respect!

Lu
Review №18

Theyve always done great work on my vehicles and finished jobs quickly. Their prices are fair and the people are great.

ko
Review №19

6/5 starts if i could. There was open comunication through out the process which made things really easy to plan around. The service that i received exceeded every expectation i had. I would happily drive the 100 mile round trip for any maintenance on my vehicle.

Je
Review №20

We took our truck in for an oil change they offered to rotate our tires for no additional charge and at the last minute I asked if they could do my emissions test also. They also, free of charge, ran a safety check and informed us of several things that needed to be fixed. They let us know that they could help us fix it, but totally didnt pressure me into anything. They took longer than they had told me it would be and I was glad I arranged for someone to come pick me up. We will definitely be going back to them in the future.

Gu
Review №21

They fixed my truck fast and great service. Good experience. Thanks so much..fair price.

Za
Review №22

I have had Dickerson Automotive work on two of my vehicles that I could not get any one else in my town to fix. Both times Dickersons were quick and professional. I appreciated that they would call and quote a price when they found something additional rather than just fixing it and charging me for the repair. Their customer service is by far the best that I have ever experienced. They called a couple weeks after both repairs to make sure everything was still operating the way it should and to see if I had any questions. They may charge a little more than my local garage, but its worth it to me. I gladly drive or haul my vehicles the 85 miles for them to work on.

Ba
Review №23

Awesome customer service. Got me in and out in less than 15min. Would highly recommend them for fixing any vehicle issues. Great prices and very knowledgeable staff.

St
Review №24

Very satisfied with the service, and the value.

Wh
Review №25

We love Dickerson Auto! They have great customer service. We have found them to be completely transparent about what’s important to fix with our cars and what isn’t. We will keep taking our cars there again and again.

D
Review №26

If youre looking for the best automotive waiting room experience ever, I highly recommend Dickerson. Cold beverages, comfy chairs, clean environment, television, and friendly reception and service advising staff. If youre looking to save a buck or $200, this isnt your mechanic. Clean shop, luxurious waiting room, top-of-the-line tools, and a large office staff come at a cost that must be passed on.

Mi
Review №27

Top notch staff and the owner cares about the shop and the customers. And Mr Nusink is the best mechanic I know.. Go on down and tell em Brutus sent ya....

Na
Review №28

Dickerson is such a reliable mechanic in Spanish Fork. Ive been using them for over 4 years and have been so happy to work with them.One of the things I like best about Todd, Craig and the Dickerson Auto staff is I always feel they have my best interest in mind. They ask me questions like, How long would you like to have your vehicle? A question like this shows that they want to do whats best for ME, not just their bottom line.Thanks to Dickerson Automotive for how well they take care of me and my family. I would definitely recommend them to anyone, even if youre just passing by.

Te
Review №29

Dickerson Auto has taken care of me and my family for many years. Recently the water pump in our F150 died and we lost a drive belt. With urgent reaction the team at Dickerson Auto fixed our truck problem and got us back on the road the same day.Thank you for the great service and attention to detail.Happy customerThe Bowen family

Pa
Review №30

Dickerson auto is a fantastic company to work with. I feel very comfortable with them taking care of my vehicles. I never feel like I’m getting the up sell. They will always make sure your car is safe for your family.

Ch
Review №31

Amazing customer service. They really have our best interests in mind. They have such high integrity and honesty. I live 20 minutes away and Im willing to drive down to them to give them all my business because of the trust I have in them and their high competency and care. They also are so willing to educate me on whats happening to my car. They only recommend services that are actually needed on the car. I would recommend them any day any time. They are the best!

Na
Review №32

Love the fact that they are honest and don’t try to take advantage of you. They even brought my car back to me when I couldn’t get to their office because I had all of my kids and no sitter.

Jo
Review №33

I took my car in last week to have the wheel checked. The staff was very friendly and accommodating to my schedule. They had the problem fixed in under an hour and they didnt charge me for the visit! Great service, I highly recommend them!

St
Review №34

I have been taking my cars to Dickerson Automotive for about 1 year now. They are AMAZING!! The staff is incredibly friendly and knowledgeable. They are very fast, and I love that I get a call before they do any work on my car. They let me know what they have found, the cost to perform the repair, and then let me decide how to move forward. I have no doubt that everyone there is completely honest. Go here for all of your auto needs!!

Je
Review №35

They have always done a great job for me. They are honest and straightforward.

Ja
Review №36

These guys are awesome. I took the car in the morning as scheduled. It was a transmission sensor that was bad. They gave my wife a loaner car for the day. They diagnosed it in the morning and the car was ready by 3pm that same day. They also sent me a personal text the day after offering me $50 off my next service, no minimum purchase and it doesnt expire. The price was fair and reasonable. I loved this experience, and I will be be back again! It makes me want to have my car break down so that I can have them work on it. The auto mechanic experience is different from any other Ive had - in a good way. Nice work and keep it up!

Ly
Review №37

I had a very good experience here. They picked up my car from my house, did the work needed, and then dropped it back off. It was so easy to get the work done !

Ad
Review №38

Why would you go anywhere else? Their service is timely, and they let me drive one of their cars while mine is in the shop! Also, I really like the email breakdown of everything they send me! They ask the right questions!

Ka
Review №39

Todd and his staff are so friendly and honest. He really takes the time to tell you what work is really needed on your vehicle. If you want assurance and peace of mind in your mechanic Dickerson Automotive is where you need to take your vehicles.

Ma
Review №40

Great service, friendly folks, know tons about all kinds of cars and always take their time to explain what they found.

Ka
Review №41

Great shop recommend to anyone with car problems. Great staff dropped off my car in the morning before work kept me updated on progress all day and had the problem fixed by the time I was off work. Will definitely use this shop for all my vehicle repairs.

Zo
Review №42

I have officially found a mechanic I trust! Straight forward and unbelievably friendly. Very pleased with the work done. I would highly recommend this place. Thanks so much to Craig and the entire team!

Ka
Review №43

They are great to work with and I trust them.

Ve
Review №44

Great service.

Jo
Review №45

The prices here are significantly steeper than most places. I came in for a squeaky belt and they ended up replacing my belts and idler pulley (for $300). When I left they were quiet but began squealing again. I took my car back and they tried again to fix it. They cleaned the belt and it appeared to quit squealing. Later it began squealing again. A few weeks later my battery quit charging so I changed the alternator. It had a squeaky wheel. The squealing is gone now. Dickersons didnt even check that. They did re-tighten my alternator belt for free after I changed the alternator myself. If you want to deal with nice people and be treated respectfully and kindly, this is a great shop. If you want the best mechanics or the best price, go somewhere else.

Ra
Review №46

The very first time I went to Dickerson auto was such a great experience that I will probably make them my official go-to. They were super friendly and clear about what to expect. They are very reasonably priced, and they do a great job! Its also just a nice atmosphere if you need to wait a while. Great place!

Ma
Review №47

We only have one car and I couldnt afford to leave my car there because I had a lot of errands to run and work to do. First place ever to offer me a loaner car for the day! In fact, my vehicle needed extensive work so they let me keep the loaner car for two days. In addition, they were very pleasant to work with . I will definitely use them again and refer family and friends

Ch
Review №48

I dont do reviews but, after the service I received from them, I felt they deserved a review. These guys are some of the most honest men in the industry to work with. Theyre up front and will give you their opinion on what is best for you, instead of what is best for their wallets. I live in Draper and I make the drive to take my vehicles to them and will continue to go to them with whatever vehicle problems I have. Great company and great service.

Sa
Review №49

Excellent customer service! They are honest and straight forward. They help you understand what needs to be done for your car and why. Keep up the good work you guys!

Ir
Review №50

It is rare that you find a place “ especially a car repair garage “ that you feel you can really trust, I have! They go above and beyond what they get paid, and just ask that when you need a repair in the future you remember them. Amazing! Can’t recommend them enough!

sh
Review №51

Very happy with the service. They seemed honest, knowledgeable and their place of business was clean.

Am
Review №52

They were so wonderful to help me put air in my tires for a long road trip. They didnt charge me anything. They also did a safety check for me as well.

Ty
Review №53

These guys are phenomenal! I love how they are not there to give your car a quick fix and then get you out the door. They are there to keep you and your family safe on the road. Todd and his great team of mechanics are really knowledgeable and there to help you out.

Sh
Review №54

Very pleased with the service! Quick and Courteous loaning me a car to drive to work while they were working on my car. I would highly recommend them!

Da
Review №55

I have used Dickerson automotive 3 times over the last 6 months. My experience has been outstanding every time. They have given me detailed explanations about any recommendations they make. I sent my 21 year old daughter over and they also made her feel comfortable and took great care of her. Great place, awesome people.

Da
Review №56

Great service. Dickerson always does through inspections, good recommendations and gives you fair and honest prices before they perform any work.

Al
Review №57

As a past employee I can tell the public that this place really is honest and fair. All the repair work is done promptly and with the highest level of care. The techs go above and beyond when inspecting a vehicle to make sure that everything is running as it should and checking for potential concerns. The most critical thing to me when looking for a shop is finding one then genuinely is honest. Dickerson Automotive will find the root cause of a problem, not just throw parts at it hoping to fix the issue. I wasn’t paid to write this either, I’m just sharing from personal experience what you can expect from them.

Je
Review №58

I dont know how much car parts cost but their service has always been fast and friendly. They are considerate and even though I dont understand the car lingo I know that my car is in good hands which is nice not to have to worry about it.I really appreciate having good quality service. Even if they are priced higher than most (Im not sure if they are or not) its worth it to know that Im getting the best. Thanks for being awesome! Keep it up! I Highly recommend you to family and friends. :)

ga
Review №59

Amazing businesses with honest straight forward employees. Will forever use them for my issues. Quick reliable and trustworthy

Cr
Review №60

I love Dickerson automotive. They always treat me with kindness and respect even when I do something dumb to my car!LOL. They are fair and go the extra mile to make me feel good about bringing my car to them. THANK YOU!

Ta
Review №61

I wouldnt take my car to anyone else. Craig and Todd were excellent to work with. Very pleased with the quality of work and the honesty about my vehicle. My car left their shop 1000000 times better than when I dropped it off. Thank you Dickerson Automotive.

Ma
Review №62

Very nice and trustworthy staff. Nice and clean waiting area with refreshments. Would highly recommend!!

Ja
Review №63

I have been using Dickerson for a few years and between my personal and business vehicles I have had plenty of experiences with Dickerson service and work. I highly recommend them. A smart and honest mechanic is hard to come by. I struck gold with Dickerson!

Ju
Review №64

I rarely give reviews, but thought I would share because of the outstanding service at Dickerson Automotive. I have had my car serviced only by the dealership for the last 8 years, but after many bad experiences, did not want to go back when my car had issues again. My boss recommended Dickerson, who he has always gone to, and they fit me in that day. They even provided a loaner car when my car was not quite finished that night. My car runs great again, and I will definitely be using Dickerson Automotive for my future service needs.

Br
Review №65

I took my car in for an oil change and I was super impressed with the results. They washed my car and had it done on time. They are friendly and honest. I will trust all of my car service and needs with these guys. Thanks for the great experience

An
Review №66

I’m always greeted kindly, scheduled quickly and treated with great respect. When my vehicle is being serviced I know it’s in good hands - and will be clean when I pick it up. The Dickerson Automotive service experience is absolutely the best around!

We
Review №67

I would like to say thank you to Dickerson Automotive for providing professional service and a personal atmosphere of understanding and care. I have been taking my car to Dickerson Automotive ever since I got it, so about 5 years at least and it has been well worth the effort. I am up over 120,000 miles now and having trusted the reasonable recommendations of Dickerson Automotive has kept my car running perfectly.

Ma
Review №68

Dickerson auto is great! Ive had my car aligned and tires balanced there, and it rode much better than I thought it would after getting it fixed. Afterwards they explained that their state of the art alignment machine and tire balancer are the some of the best in the industry. I noticed a small charge in shop supplies but being somewhat familiar with cars I realize that they probably had to use some lubricant for the rusty bolts under mine. These guys are super friendly and I have sent other members of my family here to take care of there cars. Highly recommended to anyone in the southern Utah county area. They may be a tad bit more pricey, BUT well worth it for the professional manner in which they help fix your car right.

Sh
Review №69

We were traveling thru to Arizona with 3 horses in a trailer, and has a brake caliper came off....metal on metal. They told us to hit the road and find someone else, they were too busy. Dont bother if u are stranded...too busy, and not interested in helping to get you back on the road!! Be warm and well fed attitude, with absolutely no compassion to offer! I hope someone treats them better if they are ever in a jam!

Ca
Review №70

I was traveling cross County from central New York and I was having car troubles. A friend gave me Dickerson’s information and I couldn’t have been more pleased. Brylee (sp?) told me to come right in and they took care of me right away. They were awesome!!! I would recommend them to all my friends who are traveling through Utah! If I should ever happen to go through Spanish Fork again, you can bet your life I’ll be stopping in to thank them again. 👍🏻

br
Review №71

Still the Best place in town!! Even with my other vehicles.

Me
Review №72

These guys are amazing!! I had a light come on in my truck that I thought was the low oil pressure while dropping my daughter off at school. So first I turned it off, and second I called Dickersons! They had their staff come meet me with a loaner car at 7:30 am at the school so that I could get to work on time while they took my truck and figured out what was going on with it. I cant thank you more for the service I can always rely on. Many thanks to Todd, Craig, Zack, and Jordyn - what a team!!

An
Review №73

Treated me like family. Sent me a 10% off coupon for my next visit. Very open and honest. Gave me a detailed breakdown of what needed to be fixed on my car as well as a few other items to keep on the radar for a few months down the road. Felt very comfortable with everything and never felt like I was being taken advantage. Id recommend anyone to use Dickerson.

Sh
Review №74

Great company who stands behind their work. Todd was very Good at explaining what was going on with our vehicle in a way that iould understand it.

Ri
Review №75

I was totally impressed with Dickerson Automotive. We are new in town and checked with Dickerson for a second opinion to repair our van. Dickerson saved us hundreds of dollars compared to what the dealership was going to charge. We will definitely be back; these people are fair, honest and their customer service is top-notch!

Da
Review №76

Most these reviews must come from family or friends. I am neither. If you want to pay outrageous prices, have people try to fix stuff that isnt broken, and/or get poor service, go to Dickerson. I went here not too long ago and asked them to do my brakes and fix my blinker. They swapped out a flasher ($10 part, less than five minutes of work) and charged me $120! They charged me over four hundred dollars for just the front brakes and didnt even balance the rear drum brakes (although they claimed to have done so). I found this out because I didnt pass safety because my brakes were so unbalanced. They also told me I needed a new fuel pump and wanted to charge me $700 for it. I couldnt afford that of course. I let them do the blinker and brakes and took it to someone else (Larios in Provo) to check out the fuel pump quoted. They said it would be $200 for parts and labor, but asked why I wanted to have it fixed if it was fine. The outrageous prices are one thing, but the dishonesty is what caused me to write this review. DO NOT go here, unless you like high prices, poor service, and dishonesty!

di
Review №77

I was on a road trip and my power steering let go, they got me turned around in less than a day for pretty much the price i would have expected.

Ro
Review №78

They saved me big time on my repairs,great customer service, building very clean inside &out,all employee that I had contact very knowledgeable &made me feel good about my visit,they even came an picked me to get my truck from their shop.,IGIVE THEM A RATTING OF FANTASTIC ALLROUND

Pa
Review №79

Excellent Service and Prices. Very professional and great to deal with. I have been taking my Hummer here for several years and appreciate these guys!

Ma
Review №80

Got my emissions inspection done quickly and on the spot renewal as well! They also looked into a oil leak for me for not charge and gave me a few very informative options to deal with it. I will definitely be back for any further vehicle needs!

ry
Review №81

About a month ago I had Dickerson Automotive replace my alternator in a 2004 Mazda 6. I was charged over $700.00. After telling a few people about the price they were shocked. Since then Ive gotten several estimates from other local garages and the prices quoted were between $275 and $500. If you want fair and honest pricing I would suggest finding out the average cost of the repair you need before having the repair done so you can avoid spending hundreds more than you need to.

Al
Review №82

Ethical, responsive, kind, non-condescending. These are things you dont see often when it comes to auto repair and I really appreciate their help and advice. They give a lot for a little and thats a rare occurrence. We were selling a car and needed to know everything that was wrong with it and they helped us price it right. This is just one of the many things weve had them work on.

Ch
Review №83

I have nothing but good to say about Dickerson auto. You can trust them to fix exactly what the problem is for the best prices and in reasonable time....

Za
Review №84

This place is great for all of your automotive services! They were the most understanding people Ive ever worked with in the automotive industry. They do great work as well!

Pa
Review №85

I was pleasantly surprised yesterday when I came in to have my Jeep checked and get a tune up only to be told my Jeep was fine and did not require a tune up just yet. Had I taken it to my old place (Doug Smith) they would have done the tune up and found something else wrong with my jeep as well that would have broke the bank. I am so happy my friends Adriane and Mabel Reynoso told me about Dickerson Automotive. I will definitely be back for regular maintenance as well as any issues I have with my Baby Jeep. Thanks for your honesty!

De
Review №86

I love Dickerson Automotive they are always able to fix my car quickly and with a smile

Te
Review №87

My truck shut down on me. I called them to see about a price. They told me it depends on the type of work needs to be done. In a nut shell I was expecting to pay a lot, I was under $200.00 same day service. Honest great people and I highly recommend them!!!!! THANK YOU GUYS!!!

Lo
Review №88

I really appreciate the great care and consideration Dickerson Automotive gives every customer. They are the best! You can trust what they say, what they do and how they treat you!

Kr
Review №89

Great service! This is by far the best auto shop ever! Service is excellent, staff is friendly and helpful, above all, rates are fair and honest. As an added bonus they wash and vaccuum the car when they are finished! I drive from Salt Lake to use this shop - well worth the drive.

J
Review №90

Love these guys...honest, hard working and go above and beyond with the work they provide. Love the car wash every time I go. This is what keeps me coming back again and again!

Li
Review №91

Friendly, helpful and assisted with my car emissions testing.

Ra
Review №92

I would recommend Dickerson Automotive to anyone!They took care of my mom’s car after another local garage refused.Brylee was great and really helpful and updated us through out the service.My mom will be going there for all of her auto needs.

Em
Review №93

Great service. They dont try to upsell but help you stay on top of what needs to be done. I love Dickerson.

St
Review №94

High drive from St George 2 Dickersons in Spanish Fork Utah because I know when theyre done the problem will be corrected and repaired correctly. This is approximately a 400 mile round trip for me. I am always provided transportation to see family or take care of business and I do appreciate it.

Je
Review №95

Dickerson Automotive is amazing. I know I can take my vehicles there, without my husband being with me and I wont be taken advantage of because Im a women and know nothing about cars. Theyve even told me when they didnt think a repair was absolutely necessary.

An
Review №96

Took care of me really well. Wanted an oil change, and then they were going to rotate my tires for free and even washed the outside of my car. Awesome job

Kr
Review №97

Ive been taking my vehicles to Todd and Craig at Dickerson Automotive since we moved to Springville in 2000. Actually, for the first year we were in Springville I went to several mechanics with varying degrees of dissatisfaction, misdiagnosed problems, unfixed problems with several return trips to make things right and often many over charges I had to arm wrestle with them with.Since we only buy used vehicles we have to have a good mechanic. Since being at Dickerson for 16 years, all my 5 kids are grown and most of them take their cars to Dickerson too, having had the same trial and error experience with other mechanics and have come to the same conclusion, that while it first appears the Dickerson quote may be a little higher than others, their support in being able to fix the problem right the first time, on budget and on price, leads to a no hassle experience! And theyve dropped me off at work after I drop my car off to them, theyve let my daughter borrow their loaner car while her car has been in the shop all day, and if there is ever any question if something isnt fixed right, which is rare, they take complete responsibility in making it right with no extra charges. I suspect a large part of their genius is Shaun their lead mechanic, along with Todd and Craigs hands on experience in their early years before owning their own shop.Get this, every time I buy a used car, they ask me to bring the car in, no charge, for them to inspect, so I will have a good experience with that car! My son didnt listen to them once when he bought a diesel truck with lots of miles on it, and in the long run that decision cost him a lot of extra dollars and problems.I thought I was getting a good deal on a Honda Civic, but Craig showed me where the frame of the car had been fixed and welded incorrectly leaving the alignment permanently damaged.I cant say enough good about Craig and Todd and the gang at Dickerson Automotive! Ive got 16 years of good experiences to draw from. Thanks guys!

C
Review №98

The goodFast and friendlyFree drinks while you waitThe badTried to sell me a fan belt (I legitimately needed a new one, not disputing that) for $140. At O’Reillys I bought a new one for $28. Huge markup on parts so do your homework I guess.

Ka
Review №99

This is the place to bring your ca they do great work, they are professional and friendly

Le
Review №100

Dickersons technician/mechanic Shawn located and fixed my suspension problem on my vehicle in short order ! Other shops had tried and failed. Thank you!*That was about a year ago. Yesterday I drove up to Dickerson Automotive (about 100 miles) again. This time for a problem with the air conditioning.They will always have my business . Solid FIVE stars!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:34 W 1900 N, Spanish Fork, UT 84660, United States
  • Site:https://www.dickersonauto.com/
  • Phone:+1 801-794-9385
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Smog inspection station
  • Tire shop
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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