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Macs Auto Service
235 1st Ave, Smyrna, DE 19977, United States
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Macs Auto Service

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Dr
Review №1

Great service and they stand behind their work if there are any issues. Ill be coming back here until my car is no worth fixing.

Te
Review №2

They did a great job. The owner not only got my problem fixed in less time than he told us, my mothers car had a problem as she we were about to leave. They took good care of her also. My mother said she would trust them again with more work if needed. My husband was happy to see Tony kept his word and took care of our car needs quickly.

Be
Review №3

Love macs, always great service and prices

Ch
Review №4

I went here with prior knowledge that my heater hose and/ or bypass tube was leaking coolant. I left the car with them and they could only find my heater hose was leaking and ordered the part to advanced auto parts which didn’t fit the make and model of my vehicle. Following a self inspection, I found there was a huge leak on the bypass tube that would have easily been found if they inspected the engine bay while the car was running. All in all I was very dissatisfied but I will still give them 3 stars because the lady at the front desk was the sweetest with helping me with everything.

te
Review №5

I took my truck back in January for repairs for my defrost and blower was fixed and then it stopped took back for them to charge me to redignose the same problem to charge medor the repairs which should have been free since they made the mistake or misdiagnosed the first time

St
Review №6

Did an excellent job replacing my engine!!

Ci
Review №7

Very friendly, very good in diagnostics, great in finding good pricing in parts needed, and very knowledgeable in all facets of our cars. Have been taking our Honda Pilot and Ford Explorer to them for years and have recommended them for years to others. Very satisfied in service! Highly recommend Tonys services.

Br
Review №8

Went to them based on a Facebook review. They were amazing and quick. Got me in for an oil change next business day! And he is very determined to help figure out the other issue with car. Will definitely be going back

Da
Review №9

Went in for an oil change, took 10 minutes and half an hour after I left my check engine light comes on pop the hood check the oil and NOTHING was done to my car....so it cost me $50 (trying to support local business) for them to hold my car for 10 minutes

Ms
Review №10

My daughters and I have been coming here for a couple of years now. Great customer service everytime. The owner and his staff are honest and explain any issues you may have with your vehicle. I always recommend their services and send people their way

Sa
Review №11

Great shop! Always professional and on time. They are very down to earth people who do the job right. The owner Tony is the best, he always makes sure I got what I need. I would always recommend Mac’s!

Ev
Review №12

We initially had our car fixed at a Nissan Dealership; after being overcharged for the repair, my wife and I noticed there was still an issue (a noise), which is why we had it repaired there in the first place. We had a few other minor problems with the repairs through the dealer, but this was the straw that broke the camels back. After reading other reviews, I came across Macs...after speaking and providing the specifics to Tony, he was almost certain he knew what the issue was. TONY FIXED THE PROBLEM IN LESS THAN 10 MINUTES... NO MORE NOISE. Macs now has our business! I encourage anyone who reads this to take their auto repairs there!!

Gl
Review №13

I have been bringing my ‘09 Impala to Tony for oil changes for over a year now but this week my check engine light came on. I needed the accelerated pedal assembly and evaporator vent solenoid repaired. Tony fit me in and their staff fixed these problems for an honest and reasonable price! If you need a fair and honest mechanic in Smyrna I would HIGHLY recommend Tony and Kasai over at Macs Auto! Thank you!

Ch
Review №14

Been going to Macs for over 10 years nice, clean, and all employees are awesome love the shop. Tried other places but always went back to Macs.

Ir
Review №15

I broke down near this shop. The owner informed me that they were really busy but said if I decided to give him the work he would work late till it was done. He also offered for me to come and sit in the AC till I decided what I wanted to do even if it was just to get my vehicle towed. All workers were very helpful to my me in my time of need. I would recommend Macs to anyone. Very kind people and they also know their work very well.

Br
Review №16

Took my car in to get the AC fixed. Left the shop with my AC still not fixed and a new problem involving my engine overheating. Went to check the coolant level and it was completely drained. I had filled it up a few months ago so it shouldn’t have been empty. My car had been there from 8am to 6pm and they didn’t even fix the issue. I called them at 4pm to see if my car was finished and they said they hadn’t even touched my car yet and was asking what was wrong with it. I would not recommend taking your car here, ESPECIALLY if your a female. I ended up taking my car to another place to get fixed because I did not want them messing with my car again.

Jo
Review №17

Did great work and done when they said they would be. Definitely will recommend them to friends.

Th
Review №18

They are the best! They tell you and show you everything 💯! I broke down (again) near there shop and they rescued me again!

Ca
Review №19

This is the first time that I visited Macs Auto Service, and I was extremely please with the great customer service, and excellent work that was done on my Cadillac CTS. I was so pleased with the experience, that I have a second car that I will be bringing to Macs in a few weeks to be serviced.

Am
Review №20

RAVE!!! To macs auto, hauled in with a gooseneck horse trailer that’s brakes weren’t working on my way thru to Michigan. Their mechanics couldn’t diagnose the issue within 30 minutes so they called in a diesel mechanic who had me up and running within 2 hours of getting there! Very professional and courteous, so grateful!!!

Fi
Review №21

Let me start by saying WOW...The guys here at Macs are probably the most down to earth guys Ive ever met. They are truly honest in their repair quotes . Its rare these days to find a place were honest people truly care about the customer. Well Macs does care. I was basically stranded with a seized caliper and Macs was there to save my day. They had me in and out in a reasonable amount of time. They were more then fair in their pricing, but didnt lack in craftsmanship or attention to detail when repairing my car. I would hands down recommend Macs to anyone in the area for repairs. I know I will from now on.Thank you to Tony and the whole team at Macs. Keep up the amazing work.

ja
Review №22

It was my son’s birthday and we were on our way to the beach and my steering belt broke. Tony consulted me and my wife and showed us favor and fixed my belt in no time flat. Thanks for helping me stay on task for my son’s birthday. You are awesome!!!

Go
Review №23

These guys seem like they really care about the customer and providing a good and honest service at a fair price.Will be a return customer for any issues I need to take to a shop in the future.Great experience all around,Thanks!Haven

Ph
Review №24

Great experience! Walked into advanced auto parts and they pointed me in the direction to come here. Customer service is great and my service was done quick.

Fr
Review №25

Very professional. The owner answers all/any questions you might have and the wait there is doable unlike other shops you literally sit there from morning to late afternoon just for a simple oil change. i been taking my car here for about 3 years and my experience has always been pleasant. Ive also referred a couple people there and theyve came back saying how good of a service they had. Would most definitely recommend this shop to everyone looking for affordable prices and fast service.

He
Review №26

This is not your average auto repair shop. After years of feeling like I’m being given an inaccurate account of the true repairs needed on my vehicle I was truly shocked at the simple repair estimate & low price given at Mac’s Auto. The customer service from Tony & his coworkers was phenomenal. I would highly recommend this auto repair shop to anyone looking for an honest & trustworthy mechanic.

So
Review №27

I do not suggest or recommend this place, my vehicle broke down not even 24 hours after I got it back and has to wait another 3 days for them to fix the issue they caused and when I got it back my oil dip stick was broken off and had to use a pair of pliers to get it out and buy a new one, provided numerous parts and they didnt even return the other belt that they didnt end up using!!

An
Review №28

Same day service, Friendly staff, thanks

Ro
Review №29

I would highly recommend Mac’s Auto Service for your all vehicle maintenance and repairs.Mac’s would be “my mechanic” if I lived in the area.A brake line on my truck failed in Smyrna, DE on my way home to New Jersey.I called a friend of mine in Smyrna who recommended me to Mac’s Auto.Although they were extremely busy, they fit me in, replaced the brake line and sent me safely on my way.Mac’s is a courteous and professional organization that earn their excellent reputation by their actions.

Ni
Review №30

The service I received was great and the customer service was beyond my expectations. I was given a quote and initial diagnosis on my Van the day before service and once the owner/technician started the work, they found that it was actually not as bad as originally diagnosed. Tony called to tell me the findings and this actually saved me over $300. I was impressed and touched with the honesty and integrity of this business. I will definitely be getting my Cars serviced here and referring friends and family.

Me
Review №31

This was awhile ago, but I felt the need to share my experience. I was on a long trip home with both of my small children. My car started acting funny, so I pulled into the nearest auto shop. I explained my situation, and the guys welcomed me inside while they looked at my car. I ended up needing new rotors and calipers. They quoted me a very reasonable price. I had no choice but to sit and wait, as I was hours from home and unfamilar with the area. As a single woman, running into this sort of issue can put you in some scary situations because not every person or business has the best intentions. Everyone there was top notch. They were friendly, welcoming, and even helped entertain my little ones. They worked quickly and even took a video of what was wrong and how they fixed it, so I could see the situation myself. I havent had any issues with my breaks since. I was very impressed with how friendly and helpful the entire staff was. If I lived closer I would definitely come back!

Je
Review №32

These guys are the best! My family and I were on our way to Lewis when the battery light came on in the car. We were scheduled for the Cape May Lewis Ferry and had to cancel. We came to Macs Auto though and they fixed my car which ended up being the alternator. They gave great service and got us in and out in a hurry so we were still able to reschedule and take our ferry ride. Would definitely recommend these guys!

Jo
Review №33

Great shop. Went above and beyond to provide excellent service. Would recommend to anyone who wants great work at a fair price.

Ca
Review №34

Today was not the the day to have a flat tire. I walk around to get help and I ended up at this place and this gentleman ask me if i needed help and I sure did..I got a flat tire while pumping air in my tire. I know that it was extremely cold out and these gentlemanwasnt prepared to go out and get into this weather . But, they did! I really really appreciate it..it didnt long. This made my day and I give this place a 5☆ because the kindness of these 2 gentleman who took time out out of there work to help me. Thank you.

Be
Review №35

The customer service was AMAZING and the atmosphere was very welcoming. The owner was very friendly and answered all questions I had without hesitation. The service was fast. They explained everything in detail before it was done to my vehicle, unlike some other places. I have recommended a few people and will continue to do so. Macs auto is the best in town hands down!!!

Ta
Review №36

My husband and family were traveling home from a long day in Philadelphia to the Eastern Shore with an hour to go when we had a low front tire and needed it repaired. The entire staff at Mac’s were friendly and immediately were able to plug our tire to get us back on the road again in less than 30 minutes. What a relief for us that day! Thank you so much.

Th
Review №37

Tony and his assistant (sorry I didnt catch your name) were honest, knowledgable & caring. They came to my rescue & provided me with emergent services even outside of business hours. I would highly recommend Macs Auto Service to anyone. Thanks again guys :0)

Ra
Review №38

I was a walk-in with a flat tire and they took me right away I was well pleased and their very professional with a great atmosphere!

An
Review №39

Fast and friendly service and a very nice waiting room; I would definitely use them in the future.

Do
Review №40

This is a very professional shop. I have been in the Automotive business for almost all my life and these guys are great. I stopped in 1/2 hour before closing and asked them to install a small light bulb that my fingers are just to big to handle. No questions asked, he came out to my car and install the bulb that I brought with me. NO CHARGE. How can you beat customer service like that?

Da
Review №41

I had an awesome first experience with Macs Auto Service today when my car wouldnt start while parked in front of Royal Farms. I talked to Tony and he said they would be able to fit me in for service once they figured out what was wrong.Tony and several of the mechanics pushed my car over to the shop and they determined it was my battery. A new battery was ordered and installed and they had me on my way as quickly as possible. They went above and beyond to move my car to where it could be properly diagnosed. Thanks again guys for your help today. It was greatly appreciated!

Br
Review №42

Love it here! Swear I’m never going anywhere else for my car. Lube Depot in town disappointed me a lot, guy told me to “put my car in the front yard with a ‘take me’ sign and claim insurance.” Ever since I’ve been coming here Tony has taken wonderful care of me and my car, as well as Ed and Bobby. They’re very understanding and work with me and my money. I would definitely recommend it to anyone over Lube Depot, Mr. Tire, etc.

im
Review №43

The service here was amazing. It definitely didnt take long. Everyone was friendly, and the prices are at a reasonable price. I would recommend EVERYONE to come here.

Er
Review №44

Took vehicle to Macs to pass inspection and after changing O2 sensors ,”fixing check engine light” ,and “fixing intake manifold” ($900 later) my vehicle still failed and check engine light came back on a mile after I left shop.I took to another mechanic and apparently the hose that was replaced was put on incorrectly and “the mechanic” put the tube on wrong, broke a piece, then tried to Gerry rig it .Now I’m without vehicle and have to wait until taxes to pay for original problem and extra damage done!I’d like to see certifications of his mechanics he employs.Also I should’ve been tipped off when everyone I know that goes to him for a repair usually has to go in for follow up because problem isn’t fixed!Exact excess damage done per mechanic EGR tube broken at upper plenum, apparent fresh JB weld used ineffectively to patch upper plenum.Was told that it was a hack job.

Da
Review №45

Its cheap, the company seems honest and they were quick. Given the option id go back to them again if anything else breaks.

NS
Review №46

What an amazing experience. This team is very professional from the owner to the shop. Very attentive, caring and understanding.My vehicle was pulled in immediately and ready to roll the very next day. All the other shops that i have ever been to always say they need a couple days.I have found a shop that cares not only about vehicles, but also the customers that they serve.KUDOS to MACSAwesomeRana Wilson & Family

me
Review №47

Have been to these guys a few times now. I must say there is no better place in the vicinity to take your automobile for repairs. Tony is legit and I appreciate the honesty and quality work. He even took a video of the exhaust he repaired on my vehicle. Also got a new radiator and was expecting to pay WAY more. I’m a true fan and will continue to take my business to these guys. Thanks Tony! Gary

Gi
Review №48

I would give a 10+ . Remarkable customer service and attention to detail. Fees very reasonable. Nice job JB!

Ja
Review №49

The best auto shop in Smyrna hands down!!! Most reliable trustworthy mechanic who doesn’t throw bs charges and a straight shooter!! The only person I trust with my vehicles

m
Review №50

We broke down in Smyrna and the owner of this garage did everything he could to help us. Top notch service and a great customer friendly environment. Above and beyond any auto repair shop I have ever been to. I wish I had a trustworthy place like this in the town where I live. Thank you so much for providing such great service.

An
Review №51

Very tough to find a good mechanic that will do good work for a reasonable price and NOT try to sell you on anything you dont need. I highly recommend this place. Very professional, clean, and after the work was complete the ASE certified tech came out and explained exactly what he did to fix my car. Thanks for great service

He
Review №52

I am a young adult who isn’t oblivious to mechanical work but am not proficient in the category. Finding a trustworthy and honest car mechanic/business is hard to come by these days. I heard from one friend that she took her car to Mac’s and had outstanding service so when my power steering on my car decided to lock up, I knew I needed a mechanic , and a great one at that. Mac’s Popped in my head so I immediately called them and was able to bring my car in the next day. First and for most to me customer service is such a strong characteristic towards great business because I’ve always worked in it and want to be respected as well as welcomed. Everyone at Mac’s had outstanding customer service skills and surely understood I was going to ask multiple questions ( sometimes more than once) and call back multiple times to keep updated. They were not only ok with me doing so, but encouraged it from the start. My vehicle was tough because my power steering unlike most cars was automatic( no power steering fluid,etc.) Usually cars goto the dealers when this happens and you pay an arm and a leg. I payed such a reasonable price and was assured that my car would be finished, correctly and in a timely manner and even when we hit a few bumps in the road Tony and Fran ( along with others I’m sure, whom I don’t know the names of) provided the service they said they’d provide and MORE. I have never dealt with a better visit to a shop than I did this time and I can say I finally found a forever shop for my current and future vehicles. 15/10 is the rating I give, along with far more than 5 stars. I’m sure I can speak for others when I say my car is my livelihood and I depend on it for everyday use for my career which means I need everything working efficiently. From something as simple as an oil change to a power steering malfunction- Mac’s Auto Service in Smyrna, Delaware is the place to go!

Ka
Review №53

Staff was very professional and provided quality service!

Ni
Review №54

My experience here was the absolute best. The mechanic named Tony was very professional and helpful. I would highly recommend Macs Auto!

Kr
Review №55

We took in our 2014 Nissan with a muffler issue that needed repair immediately as my wife drives constantly for her job.. & had to be at work in 2.5 hours..the owner was professional, courteous and charged us a MORE THAN FAIR price..if you ever need repair to your vehicle take your car to Macs..you will be treated like a valued customer....we will definitely be coming here for any needs we have from now on..thank you!!Beth & Krissy

Eb
Review №56

The mechanics at the shop were able to diagnose my problem. In addition I had a cigarette lighter that has not worked in years..they replaced a fuse and got that working also. The owner is very kind and wants to please the custumer.

De
Review №57

Needed a quick wiper replacement. Vary frendly staff. The price for auto work is vary good on your pocket. I will definitely have this shop do work on my car. Nice waiting area with coffee and a tv to watch. This shop it for you and is not hard on your wallet.

ja
Review №58

Very friendly....fair prices. Attentive and goes out of their way to please you. I had a difficult case with a window repair one time with a older suv....owner went out of his way to figure out repair even though old model....excellent job! I highly recommend this business.

Sy
Review №59

Great guys.Brakes went out on my sons truck and they took the truck with no notice and did the repairs. I highly recommend them for all repairs.

Co
Review №60

My car was damaged today and I went to Macs Auto. The wheel well cover was flapping and they cut it off for me free of charge so I could take it to Dover where my auto insurance required me to go. The owner was exceptionally nice, as well as the employees. I highly recommend Macs Auto. Thank you for helping me in a stressful time.

Cu
Review №61

I had 2 people recommend me for some auto repairs at Macs Auto service, I was amazed, how they work with you on repairs with reasonable prices and very professional expertise on my vehicle, very good car mechanics and they did a fantastic service on my car, i will recommend people at my job and my neighbors for service at this excellent auto repair shop........well done......i am happy and greatly satisfied with this service.

Ch
Review №62

Good service and fair prices. The business stay busy. You might have to wait a little bit.

Da
Review №63

Macs auto service does quality work and and does not try to over charge their customers. I would recommend you give Macs auto service a try. I think I found a new auto repair shop and I would definitely recommend them to friends and family

vi
Review №64

I had a problem with my PT Cruiser. The first thing they said was PT Cruisers are funny to work on. Macs was the 5th place I went to cause no one else could tell me what was wrong. These poor guys spent 3 days working on my car. They were awesome. They didnt treat me like crap like some other places cause Im a girl. They were honest and werent tryna fix things that werent broken. I already went through that at other places. (Spending lots of money and didnt fix the problem) They were very good to me and wanted to get to the bottom of it. I highly recommend Macs for all auto repairs and service. They definitely wont over price your service and will treat you with respect (ladies). Good, honest, and hard working guys! Thank you Macs for everything you did for me!

Da
Review №65

These people are awesome! They know what they are doing and do not have a 5 star rating by accident. Trust, they will not rip you off and will help you!

Li
Review №66

Did a good deed after he was closed my tire went flat and he was a great help.. thank you

la
Review №67

This is the BEST auto mechanic shop around. They make over a 100% effort for their customers. Great prices GREAT customer service and very professional environment.

He
Review №68

Excellent service

Ja
Review №69

It was great

Ra
Review №70

Did me a huge favor and gave me a great deal 👍🏽

Ma
Review №71

Great service and willing to work with you and your schedule, the best experience I’ve had in the area, I have recommended them to my friends and coworkers

Gr
Review №72

I was heading back to Wilmington, and my car spiked in temperature. I went to NAPA, and they referred me to Mac’s Auto Service. I said what happened, and Tony squeezed me in to see if they could detect a problem, so I could get home safely. They let me watch as JP and Michael diagnosed the problem and talked about potential causes. Michael determined one of my fan fuses had been removed, and replaced it free of charge. If I lived in the area, Tony and his crew would be my go-to mechanics. Thank you!

Ke
Review №73

Macs is great. He took my car in and fixed it right away when other shops couldnt take it in. Prices seem very fair, work is done well. Knowledgeable staff explained everything easy enough for a women to understand.

K
Review №74

Ive been through a lot of mechanics within the last 3 years and Ive finally found a shop that I actually trust and get great service. I only take my vehicles to Macs. Customer service on point. Great shop!

ja
Review №75

In the middle of my trip from CT to VA my car check engine light came on and car wouldnt go more than 20mph without acting up. Drove off the highway and 1st shop I located was Macs. I told them my story and was worried it was my transmission. Since I was traveling they took me ahead of everyone. Checked the engine light and thankfully it was a throttle sensor. They located the part and helped me on the price since I was just passing thru. They are deserving of more than ⭐⭐⭐⭐⭐ and I highly recommend them if you are local or just passing thru like me.

De
Review №76

Always outstanding service. Tony and the other gentlemen are extremely helpful and professional. I highly recommend.

Am
Review №77

Always great service.Personalized and fast. Amazing to work with. I have referred all my family and friends here. Tony is the best!

Yo
Review №78

Great customer service, the owner was very helpful and knowledgeable. I would definitely recommend.

Je
Review №79

Have not been back since I was lied to about my car and what was wrong with it. I was a loyal customer until I was lied to. Not everyone is honest and some shops take advantage of your trust.*Update: The owner contacted me over my review and clarified what happened with my situation. He did apologize for what happened and seemed genuine. I may give a second chance*****

Qu
Review №80

Tony was very helpful. Dont know much about cars but the staff was very professional and took the time to explain everything thoroughly. Service was great. Definetly will be returning.

st
Review №81

Great service and great workers highly recommend !

Ja
Review №82

This shop is always on top of what needs to be done. They never overcharge and are honest about what needs to be done on a vehicle.

Na
Review №83

Great serviceFixed what needed fixing even when I ran out of my own stuff they used their own which they really didn’t have to do . I would recommend and would return as well . Thank you !

No
Review №84

Took my car to Macs because I heard some kind of noise, they checked it free of charge. Customer service is great!

Do
Review №85

Over charge for labor if you bring your own parts wanted to charge 276.00 to install two shock had it done for 120.00 at lube depot

ma
Review №86

Listen, This Auto Service is a true GOD send. So often we feel as though you will get hit in the head when in need of servicing for your car. Here, are ethical and expert professionals. Thank you, men!!!

Li
Review №87

Thet were very professional and explained every detail with my car. The pricing was.very reasonable.

Ar
Review №88

Hardworking, knowledgeable, reasonable prices and always takes care of my car in a timely manner. I trust their services wholeheartedly.

da
Review №89

Fast friendly and transparent service.

Fr
Review №90

Fast in and fast out had a power steering problem. Great bunch of guys and great prices. Deffently will use againThank you Macs

En
Review №91

They helped me with a flat on my bike and then a couple days later thet they fixed a flat on my friends car. on my friend s

Dw
Review №92

These guys are the best , had a brake problem with my 2011 Lincoln which for some reason had a very soft brake pedal. They went above and beyond to fix it RIGHT I AM VERY PLEASE WITH THE LEVEL OF CARE THEY GAVE ME .

Ke
Review №93

I came in for service and the staff was very helpful knowledgeable. Being that I am a female that knows very little about cars, they made me feel comfortable.

Re
Review №94

Thought my car was getting old and I would have to drive it until it just died. Took it to Macs Auto Service in Smyrna, DE and was amazed at how my car was brought back to life. Thank you Mac & Team!

Na
Review №95

Awesome business know there work.

Ki
Review №96

Great service...you are in and out, and with my schedules always being as busy as they are, this is just the type service I need.

ba
Review №97

Friendly and great customer service

Sa
Review №98

Great staff and service!

Ro
Review №99

Best service that ive ever received from any auto shop

Ti
Review №100

I needed a new battery badly, tony and crew got me in and out everyone was polite and pleasant I would come again

Information
20 Photos
100 Comments
4.7 Rating
  • Address:235 1st Ave, Smyrna, DE 19977, United States
  • Phone:+1 302-223-6771
Categories
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9am–6pm
  • Sunday:9am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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