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Motorcars International
1711 Spring Rd SE, Smyrna, GA 30080, United States
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Va
Review №1

Absolutely Stellar! Decades in business providing Quality parts and Qualify repairs. Honesty. Fair prices. No BS. Congratulations to Anthony, stepping into the owner seat. You deserve it! Walter and Tony - owners for decades passing the baton.

An
Review №2

Great place and friendly people. They have a no-contact policy due to COVID which is amazing! The work on my car was completely on a timely manner and Im satisfied with their service. Definitely recommend this place.

za
Review №3

Saw the sign as I was walking back from another mechanic shop, I was having brake issues and found it diffecult to find a competent mechanic who could diagnose and explain why my brakes was locking up.Went in and explain what the issue was with my car had a Q&A with Tony and decided thats the best place to resolve it. they were competent , efficient and got the job done in a timely fashion , professional and knowledgeable and reasonable priced. very satisfied.

Ma
Review №4

Tony, the Office Mgr and entire staff are the Best of the Best! They have earned over several years of Maintance on our vehicles, our complete trust and confidence, in deed. Highest marks in integrity professionalism honesty and a warm approach with us.

Ke
Review №5

Great experience over time. Tony is a great listener and carefully ask the right questions to understand the issue at hand. I’ve been taking my car since 2006 and I’ll continue.

An
Review №6

This is an amazing place to get your car serviced..I have a Volkswagen and they knew all about my car…I am lucky to have found this business…Ill never go to a dealership again

Ro
Review №7

Second time I have had my 2004 BMW serviced at Motorcars and have nothing but good things to say about Tony and his people. He is extremely knowledgeable about BMWs and solved all of my electrical issues both times. If and when I need more service, I will definitely be using these guys. Thanks Tony

Gi
Review №8

Highly recommend Motorcars International. Super professional and excellent customer service. Tony and his team are extremely knowledgeable and will not disappoint.

Be
Review №9

Tony is always very professional, honest and thorough about explaining repairs and diagnostics about my car. I proudly support this local business and appreciate the way they support their neighbor local businesses, as well. You feel like you are apart of the “family” and I will be happy to have car car serviced here over a dealership any day. I never feel under minded or upsold. They give it to you straight on what is an absolute must and what needs to be taken into consideration for the future. As a female I feel confident that I have always received honest and good service. I’ve never felt like I’ve had the wool pulled over my eyes or that I have been taken advantage of. I highly recommend the crew and appreciate Andrew always being nice about turning off my tire light when it pops on. No need to read any more reviews. You found your new mechanic. :)

Cu
Review №10

I talked to Tony. He made time to listen to my diagnosis and then did his own when I dropped off the car. In the end, it was only a battery but he took the time to do a thorough investigation. The guy is very knowledgeable about BMWs. They are exactly what you want from an independent shop. They will give you insight into options beyond the dealer and manufacturer recommendations. Highly recommend them.

Ke
Review №11

This place is great! Very professional customer service. Everything was explained to me in detail about the work that was being done on my car. I have been looking for an honest and trustworthy Auto repair shop and this one is it. I will definitely recommend this place to anyone.

Sc
Review №12

Great service - great value - highly recommend

Ma
Review №13

Excelent service, very knowledgeable on VW Tiguan , honest , straight to explain and resolve the Issue.

Ma
Review №14

Excellent services provided by repair shop

St
Review №15

Outstanding! Honest. Fair. And thoroughly knowledgeable about our VW.

Sa
Review №16

A dealership quoted me just under $4k for recommended repairs on my car. Motorcars evaluated the car and I ended up paying just over $800 for repairs because 3 of the recommended repairs were not necessary at that time (and wouldnt be necessary for a very long time). The employees at Motorcars are courteous and happy to answer questions. They complete the job in a timely manner and are reasonable on pricing.

an
Review №17

Tony and Andrew at Motorcars Int were fantastic. The dealership couldnt fix my brakes but Tony found the issue and resolved. I highly recommend working with them, I know I will continue to do so.

J
Review №18

Motorcars serviced my 2001 BMW 325i and did a great job. I trust them with this car. Thanks Tony for being so courteous and explaining exactly what I need. I will definitely recommend this business to anyone. Thanks for being honest.

Jo
Review №19

Very impressed with Motorcars International! Extremely competent staff! I have full confidence in this crew. Thank you!

Ch
Review №20

Motorcars is great! We have used them for our BMWs and Hondas for the past six years. They are honest and straightforward, and I look forward to working with them again!

Jo
Review №21

First time customer.....having a 50K mike check up, new tires, and oil change. Really appreciate the fact that I received honest evaluations of my brakes and alignment. I automatically assume nowadays if getting new tires, my brakes and alignment need work too. But not this time. An honest evaluation revealed brakes and alignment were still good and no need to spend money unnecessarily. Thanks for the integrity!

Je
Review №22

Very professional, affordable with quick service.

Re
Review №23

Great shop! Extremely clean and well organized! Do not seem to try to convince you to get unneeded repairs, very honest and do not seem to overbook. Completion time communication is perfect! Overall a very good place to take your car for repairs!

Da
Review №24

Best import car service in Atlanta...

Da
Review №25

Excellent trustworthy complete foreign car services. Best service I have ever received in Atlanta! Mototorcars International is an Unicorn in the Metro area!

Bi
Review №26

Incredible customer service with high level of COVID safety protocols. I had a very pleasant and satisfactory experience and will return.

Be
Review №27

This is the BEST repair shop in the Atlanta area. The guys are knowledgeable and are always helpful. As a female, I appreciate the fact they talk to me respectfully and never try to mansplain things to me, while at the same time ensuring I have a chance to ask questions if Im not quite sure about something. Their work is undeniably some of the highest quality around - better than taking your car to a dealer!

Gr
Review №28

Love this place. Always do a great job

Ma
Review №29

Fast service, friendly staff..highly recommend.

Jo
Review №30

I hired Motorcars to do a pre purchase inspection on my car. They were super thorough and helpful. The staff were extremely friendly and answered all my questions. They followed up with timely call backs and the service was a good value. I would recommend them for your auto repair needs.

Gi
Review №31

After MANY attempts at repairing a persistent problem with my BMW at another shop, Tony had my car properly diagnosed in a few hours and repaired by the next day. He took the time to explain everything very well in a way that shows that this shop actually cares about their customers. Going forward, I wont take my car anywhere else!

Ke
Review №32

Being a female, I’m most times reluctant to visit any repair shop in fear of being given the run around and false info. But not these guys. I felt they were genuinely concerned with the care of my car and was very thorough with services provided while explaining the process along the way.

Pa
Review №33

Great staff! Very knowledgeable and professional!

Rh
Review №34

I will continue to be a return customer! I appreciate how Tony is so upfront about what needs to be done and communicates that well.

Ho
Review №35

As far as im concerned, this place has been more than exceptional in their service and knowledge of different vehicles. I would definitely recommend Motorcars International to anyone that i know whose having any car trouble.

Th
Review №36

Tony was very professional and helpful. He was able to diagnosis another problem and contact my Extended Warranty Company with ease!

jo
Review №37

Excellent service overall.Will not take my vehicles anywhere else.Honest and fair on prices compared to dealership.

Er
Review №38

I have come to this shop for years and have been happy every single time. Tony is extremely knowledgeable and takes the time to explain every detail. Their shop is extremely clean at all times, which says a lot about their workmanship. They are able to diagnose quickly and come up with available options at the most reasonable price. Honesty, customer service, and quality of work is the highest you will find. I will recommend this shop to anyone I meet!

Ne
Review №39

They were upfront and honest about when the repairs would be completed on my vehicle. They kept me in the loop about the repairs being done to my vehicle. Very professional and courteous. The staff was friendly and made me feel comfortable! Love this place. I highly recommend it!

Jo
Review №40

As a former shop manager and mechanic in a past life, Tony and team were spot on to what I diagd as the problem and fixed my wifes VW quickly at a reasonable rate. Tony is extremely educated on European vehicles and what it takes to maintain them. 10/10 Would recommend

Le
Review №41

Transmission fluid flushed and fill on my ‘14 Toyota 4Runner. Expert advice on some questions that I had. Saving me some money and unnecessary installments.

mn
Review №42

I have been using Tony and Walter for about 10 years with multiple BMW’s. Great communication. Tony explains everything in detail. Pricing, as you ca. imagine is cheaper then Global Imports and the service way is better. Top notch mechanic’s.Waiting for these guys to start servicing Porsche’s. Ha ha.

La
Review №43

Great service and expertise !

Da
Review №44

From the moment I called Tony was very professional and was able to resolve my car problems by the next day. I highly recommend this repair shop.

Za
Review №45

I think its safe to say when your car has an issue you feel anxious and scared. I really enjoyed bringing my car here for these reasons:I was charged fairly, and was walked through the price.The whole time my car was in the shop, I was kept up to date with information regarding what they were looking at, and they asked me questions to further investigate the problem.My specific issue (Mini Cooper) was it was overheating, I had previously brought it to another shop and they replaced the coolant hoses. The overheating issue eventually returned.Motorcars International took the time to find the root of the problem. I would recommend bringing your car here!

La
Review №46

Tony at Motorcars was diligent to fix our vehicle with a intermittent electrical problem. Very pragmatic approach he was able to fix our vehicle. Thanks Motorcars.Larry Pellegrino

In
Review №47

It’s always a pleasant experience taking my car in to motorcars. I’ve been a customer for many years and my 2001 Honda Accord runs just fine. Tony is upfront and honest and gives great advice on what needs to be prioritized and what can wait. He’s even given me his feedback when I was thinking of getting a newer car. Service is always prompt and explanations of work to be performed are thorough. I highly recommend Motorcars International.

Ma
Review №48

Motorcars have the highest standards of integrity for their customers than all other mechanics I know! I am always confident with their advice and work. The front office staff also provided professional impeccable customer service with a capital “C.”

Pa
Review №49

Professional, efficient, contactless service

Ja
Review №50

My experience was great everything was done in a professional manner and was great communication between the two of us.

Ro
Review №51

As an owner of a 1986 Saab 900S living in Chattanooga, quality service was difficult to find. Fortunately, I was referred to Motorcars International by the Saab group in Atlanta, and am extremely pleased with the service. Tony and Walter were friendly, helpful and always responsive to inquiries. The work was of high quality and high creativity as parts for the car were difficult if not impossible to obtain. And the work was done on a timely basis at a very fair price. I will be back!

Ki
Review №52

The staff at Motorcars is knowledgeable, courteous, and honest. They communicate well, and my car is always ready when they say it will be! They even put up with a million and one questions from me, and answer them all with a smile. All of the above and more is why I keep coming back even though I moved 45 minutes away!!

Ka
Review №53

Amazing quality of work for better price than dealership

An
Review №54

Great customer service! Tony relays easy to understand car diagnosis and guidance on next steps. Not pushy at all! Ive been a customer for years through 2 cars now; Toyota and now Audi. They are very thorough and make me feel safe! Thank you Motorcars International Team!

Hu
Review №55

Had an excellent experience at Motorcars International. They won my business when I called and spoke to Tony about an issue I was experiencing with my Honda. Tony was very open and honest and even gave me a call back (at his request) to give me more information about what he thinks is going on with my car even though I initially didnt go to them for my services. The next time I needed someone to look at my car, I took it over to Tony. They didnt disappoint. Honest and reliable service at a reasonable price. Very friendly to work with as well. Thank you Motorcars International!

Ha
Review №56

These guys are great! They diagnosed the issues with my BMW and were very upfront and honest about the cost and labor. The work was phoenomenal and I couldnt be happier with how quickly they got it done. Will definitely take my car back for all future maintenance needs.

Ra
Review №57

Professional Experts with Quality And Honest Work. Mr. Tony is Awesome and Very Helpful.

Ma
Review №58

These guys are great! Very knowledgeable and they treat their clients with respect. Thoroughly explained the issue with the car and the solution to fix the problem. I will definitely bring my car here in the future! I highly recommend these guys!

H
Review №59

If you want an honest opinion/service and feedback void of dealership pot holes...this is the place to go. Great work that is always fair in cost. A $1400 quote from a dealership cost me $450 for the exact same work. A new part is not always the answer when you can restore what is already there. You will never want to use dealership service again. Go right now and see for yourself.

Sa
Review №60

The best in town! 40 years experience in European and Asian auto repair, depth of knowledge remarkable, top-notch service, completed 120k mile checkup on my 2007 Lexus ES350 at 1/3 price of dealer service and within 24 hours, easy access to inexpensive leased car overnight, assured me that my car was durable and would last me for many years yet to come. As a retired person not interested in buying a new car, that was music to my ears!

Li
Review №61

I have been taking my BMWs to Motorcars for over 10 years and they are amazing. If you’re looking for a reputable, honest and friendly car repair shop this is the place to go!!!

Cl
Review №62

This place is WONDERFUL! It’s so clean, they are so professional and nice, and they give you a voucher for a free cup of coffee at Rev so you can walk over and have coffee while your car is worked on. It’s genius. I highly recommend them!

Ro
Review №63

Absolutely fantastic. I had been to the BMW DEALER 3 TIMES and the car still did not run right!! I will never take my BMW anywhere else. Tony was patient, asked the right questions and was extremely thorough. The car was FINALLY repaired correctly AND at a fair and reasonable price. I didnt know that was even possible at a car repair shop. I am a customer FOR LIFE.Thanks Tony!

Ca
Review №64

They are so knowledgeable and personable. They save us money by being realistic about repairs in light of the car’s age and predicted life expectancy. My husband won’t buy a car they won’t service!

De
Review №65

The best customer service I’ve experienced. Very knowledgeable patient and fair with pricing. Willing to do whatever to help with your issues. I would highly recommend.

Je
Review №66

Service is always excellent! Very honest staffs. Highly recommend.

Au
Review №67

Trustworthy, experienced and competitively priced. I highly recommend Motorcars. Ive been a customer for over four years and counting...

Pa
Review №68

Motorcars provides honest, quality service. I have used them for the past 10 years I have lived in the Atlanta area, working on three different vehicles (Saab, Toyota, Audi). On two occasions Motorcars told me not to have work performed that I thought my car needed because they indicated that what I was experiencing was normal for my particular vehicle. These guys are the BEST. You will not be disappointed.

Ki
Review №69

Ive brought my 2007 Audi to Motorcars International since 2014. They fixed larger issues like replacing the timing belt and turbo, as well as an oil leak and they also take care of regular maintenance. Their prices are fair. They are very professional and knowledgeable. I highly recommend them for service/maintenance needs. Thank you Tony, the person whos answers all of my questions and makes sure I have free coffee at Revs Coffee when I wait.

ge
Review №70

Very nice Service and friendly. Car so far has been running good. Good job Motorcars International. Great shop and Business

El
Review №71

Their solid reputation crosses state lines! We were referred to Motorcars by my family’s long-time mechanic in my hometown. Tony, Walter & the team kept our ‘05 Odyssey with 170K + miles on it running smoothly for a long time. They talk you through all the repairs performed, run through what needs to be done soon so you can budget for it and don’t do anything unnecessary. We drive a bit out of our way to get our vehicles serviced at Motorcars, but it is absolutely worth it for such great customer service and quality of repairs!

Ja
Review №72

The family atmosphere is really attractive. Makes the customer feel as if everything said is correct...and that Motorcars International wants the best for you and your vehicle!!!

Je
Review №73

Finally, an auto repair shop that listens, explains things really well, and goes the extra mile to make sure things are right! They clearly provided alternatives and options and made recommendations with my best interest in mind (and took the time to figure out what that was). This place was recommended by so many neighbors that all I can say is I wish Id come here sooner. They took care of my extended warranty repair with no involvement on my part. AND drove in the car with me when I got back to point out a few things. It is refreshing to find friendly people who know what theyre doing and really care about their customers. I will rest easier because theyre on top of things.

Ja
Review №74

This was my first car service after being referred by a colleague. Good, honest professional service. I will go back there.

Ri
Review №75

Lets start by saying that unless its something that the dealership has some deep discount on (like XX,000 mile service), or its something Motorcars cannot do, Tony/Gary and the MI guys, are the only ones that touch my car. Its open, honest, quality service. Yes, I know they dont offer the perks of other places, like a loaner, or a shuttle home, and yes, when I leave it, I know it will be there a day or so, but hey, my car deserves that attention and detail. They take the time to not only show me (if I ask) what went wrong, but they also show me the old parts (and offer them to me if I wanted them)

Ka
Review №76

I was referred here , and I am so glad I was. They had to keep my car for a couple days , but the Customer Service that Tony gave was AMAZING!! I have never seen anything like it in all my years of car service all over Metro Atlanta! I will only take my car here!!

An
Review №77

Ran into some unexpected issues and they kept me informed every step of the way. In addition they were ready, willing and open to my needs and comfort during the wait. As well, they were ready to provide alternative transportation but they came through and got the job done! Awesome!

ja
Review №78

Great service. Great experience

La
Review №79

Best auto repair in town! Awesome Customer Service

Da
Review №80

Toni was very helpful and knowledgeable on my bmw m4 - they fixed it promptly and with great customer service. I was referred to this shop by a colleague and was very pleased w the experience.

Ke
Review №81

Motorcars has provided exceptional customer service on all of my vehicles for the past 20 years!Extremely trustworthy and do fantastic work!

Ka
Review №82

Not a good experience overall. Poor customer service. My oil change performed by them fell way short of normal change parameters. Then when I called to make another appointment, the phone response was curt and rude.There are better places for my business. I expect better customer service and professionalism.

Br
Review №83

The chicken was okay Ive had better Popeyes Chicken other places

Go
Review №84

Front desk manager was threatening beyond belief. When i came to pick up my car, i was late and he seemed as if he didnt want to accept the credit card payment and give me my keys. (Over $800+ repair) yea ...they probably overcharged me...He was furious, i was by myself in the shop and it was frightening. The desk manager looked so angry at me that my mother who was in the car we came in walked into the shop!! I wrote about this in another review and never heard anything from the owner. I havent been back, i have a Toyota, now, go to Firestone and wont miss an opportunity to complain about the scary early evening experience.

Ch
Review №85

I took my mini here as Id broken down from the engine overheating. I spoke to Tony and he helped me get it towed (towing service they use is incredibly professional and reasonable) then once they had parts in they fixed it and I had it back in about 48 hours or less. Service was wonderful and incredibly reasonably priced. I will be referring and using them for all our car servicing needs.

Pe
Review №86

I have been a regular at this shop for several years. Anytime my BMW is in need of any work, whether it is regular maintenance or some major repair, they get it done. The staff is very knowledgeable, honest and rates are reasonable.Today they went above and beyond to make sure my car would pass the emissions test!

le
Review №87

Very helpful

M
Review №88

I have been servicing my car here for over 5 years and I always leave happy. They are very informative and professional...and the place is very clean.

As
Review №89

These guys know what they’re doing. Great customer service across the Board. I highly recommend Motor International for any of your car needs.

Do
Review №90

I called at 8:20 am to describe the problem, and then I brought the car in. It was fixed the same day.

L
Review №91

Looking for honesty in a mechanic?! Then you have found the place. By far the best experience with a mechanic!

Py
Review №92

Very knowledgeable team. Genuinely concerned with correctly identifying and fixing problems. Had used them for years and then moved, and the shop was a bit more difficult to get to. After dealing with other shops, decided the sacrifice to get there was well worth it. Will continue to be our repair shop of choice.

Sc
Review №93

These guys are great! They worked on our 2004 M3 and now our 2018 Audi S5. Just oil changes so far on the Audi but love the personal touch and prompt service.

Ry
Review №94

These guys do amazing work. I accidentally found them when my tow truck driver dropped my car off to the wrong place (here). Now I take my car to them every time I have a problem. Theyre extremely fair, reasonable, and honest. Pretty much everything you want in a mechanic. Theyre also very knowledgeable and have no problem explaining and answering all my questions.

Se
Review №95

Tony was great to work with. Listened to my concerns, communicated each step of the way to ensure I understood what needed to be done to fix my car and how much it would cost before any work was performed. Very courteuous and professional. Highly recommend!

Ch
Review №96

Tony and Walter, you ROCK!!!!Great and honest people who know how to take care of their customers and their cars. Highly recommended for their quality work and reasonable rates.

Om
Review №97

Great service, helpful staff that are ready to answer any questions and explain step by step. 100% would recommend to anyone.

St
Review №98

Always satisfied with service.

Mi
Review №99

As always, the service was great, the work was done exactly as promised for the price quoted, and the car was ready at the time promised. I have used Motorcars for 20+ years, and have always been extremely satisfied. I would definitely recommend them!

Ro
Review №100

Great customer service and knowledge of my MINI. Diagnosed the issue with my vehicle after be told something Totally different by the dealership.

Information
12 Photos
100 Comments
4.8 Rating
  • Address:1711 Spring Rd SE, Smyrna, GA 30080, United States
  • Site:https://motorcarsintl.com/
  • Phone:+1 770-432-2336
Categories
  • Auto electrical service
  • Auto air conditioning service
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Mechanic
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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