user
Your Best Address
401 E 8th St # 214, Sioux Falls, SD 57103, United States
Appearance

Comments
Ma
Review №1

I LOVE THIS SERVICE!Your Best Address is a great option for those people that have a more mobile lifestyle. Their prices are very fair and they are insanely helpful and friendly.Highly recommend

Ch
Review №2

I have been using this service for a little over a year, and I have to say I’m impressed. As a commercial driver who lives out on the road, it is nice to know that my mail will be safe until I can get to it. Setting up my account was easy, as well as any residency questions were answered promptly and with great knowledge. Anytime I run across another driver looking into something like this, Your Best Address is the first name that comes to mind. All in all 5 Stars and 2 Thumbs up!- CT Nomad

Ja
Review №3

I have been using the mail services for almost a year. The service has been flawless. I get each delivery exactly on time. I get alerts when important mail comes in to allow me to decide if I need it before my scheduled delivery. I received perfect assistance when getting vehicles registered. I have visited in person and get friendly service every time. I am an extremely satisfied customer.

In
Review №4

I used yba for years. I no longer need their services, but would highly recommend them to anyone. Exceptional customer service, and never had a bad experience

Sh
Review №5

Im often in contact with the front desk Cheryl and Melissa who helped me register my vehicle. Communication is prompt, the people here are patient and very kind to work. Even though Im not on digital mail yet, they are very open on letting me know what mail I received and where to send it to. Would highly recommend. Pleasure doing business.

Fl
Review №6

Ive been with this company several years. I highly recommend them. Very helpful and wonderful people working there. Reasonably priced. Cudos to Cheryl and Cali working the mail room. Will help with SD licensing and registrations.

De
Review №7

Fantastic operation, great people, and reliable service.3 years now, worth every penny.FMCA Member.

Se
Review №8

These guys are amazing! We have been traveling around the country since the start of the pandemic since we can work remote and YBA has taken one big stressor out of our lives - where to send mail! Their services include a helpful digital service that immediately alerts you to what is in your box. You have the option to have it scanned to you or mailed. Super friendly staff. They also helped register our car in SD which saves a ton in registration fees and taxes. Highly recommend for other nomadic remote workers!

Ca
Review №9

Have been using YBA for years now and have had good experience with them collecting mail, scanning important items and even sending my checks to my bank while Ive been overseas. Great company!

Ja
Review №10

Friendly and helpful staff, was a pleasure to visit.

Ka
Review №11

Pretty good service for travelers, but dont try to drive a motorhome there. Lots of traffic and few parking spots.

Ro
Review №12

I have been a customer of YBA for many years and they have always been super helpful and friendly! I have been stationary for a few years and didnt need their services anymore and let my membership lapse but recently I had a situation arise that I needed their help with. A critical piece of mail was mistakenly sent to my old address at YBA so I contacted the manager who was extremely helpful and kept an eye out for it and sure enough she snagged it and mailed it to me free of charge! Now thats top notch customer service.

JC
Review №13

Great, friendly staff. Fantastic service. A must if you travel a lot. And very helpful for establishing South Dakota residence and registering vehicles 🚑

Co
Review №14

This started out well, meaning they answered the phone and responded to emails in a timely manner in order to get your money. Now they have your money and they dont answer the phone or respond to emails. I have provided my address twice and each time they have failed to correctly label the address label, so my mail keeps being returned. How hard is it to correctly label a mailing address, it’s your entire business? I have called multiple times and the only person who answers is the answering service and I get they are not meant to answer questions. However when you leave a message it takes 3 days or more for a return call and I still can’t get mail.

Ja
Review №15

Good service when I used it. But cancelled my service last June. Then they processed an automatic payment at the end of October. When I emailed them they acknowledged that the charge was unauthorized but claimed that I owed them for unspecified services that I never requested. They said they would send me a partial refund but its been 2 weeks and nothing.

Lu
Review №16

Very friendly and helpful folks. Rented a PMB for 1.5 years and did not have a single complaint. Great team. Highly recommend

De
Review №17

Melissa at YBA guided me me through the whole process. Tags were mailed to my address without a trip to SD. Couldnt ask for anything more than that. Thank you Melissa.

Mi
Review №18

The staff is knowledgeable, polite and fast.

Ly
Review №19

Amazing company! They have been so helpful and very professional.

De
Review №20

Excellent customer service - professional, pleasant and thorough!

Pa
Review №21

Very nice people and very helpful with our issues. A real pleasure to work with.

Ph
Review №22

We live out of the country and they solve all of our mailing and car registration needs. Amazing service highly recommend.

ra
Review №23

While weve been RVing for years were new to the South Dakota fulltime traveller program. Joined up with YBA because of a review and am still impressed with the service. Stopped by the office for the first time the other day and was surprised how nice it is. Greeted by Julie who went to the mailroom and retrieved our mail. Everyone was very pleasant and took the time to speak to us. Not to be sappy but it did feel like we were with friends...almost like being home.

Do
Review №24

Signed up in Aug after being told I would be digital by Nov 1. Still not Digital and they have no idea when they will be. Sent emails asking for mail to be sent on a certain date to a certain place... never did it.

M.
Review №25

Not a good experience repeatedly with this franchise. Lost paperwork, then lost my credit card payments to my account. Demanded by email A SECOND box payment that already had been made 2 months earlier. They then attempted to tie my box payment to my vehicle registration & withhold access to my US Mail - which is a violation of federal law. In comparison I deal with another IPostal location which is 100% professionally run. YOU WERE WARNED!

Ed
Review №26

These folks are friendly, helpful, courteous and tolerant. Nice people with which to do business!!!

Wa
Review №27

I’ve been a customer for more than 5 years and the service has been in a steady decline, to the point now I can’t possibly get a response to any request or inquiry. If all you need is an SD address, this will accomplish that. But as of now any polite request for mail forwarding, help, or information will be completely ignored

Ra
Review №28

I have been trying to contact anyone at this office (email & phone). Nobody answers ! I have paid the money, but no further activity. Are they still in business?

St
Review №29

I have been a customer for over a year. I have always had a response to emails, never needed to call them. We met them in person setting up residency, and they were all friendly, helpful, and informative! It would be nice to receive notifications and updates via email when mail comes and postage balance, etc. They could make some technological improvements as far as that is concerned. But they are priced fairly and do the job!

Bi
Review №30

Researched all providers of this service online and YBA had the best reviews. Upon opening our account i can see why. Casey was pleasant, attentive, and helped with our quest for our SD license. It could not have been a better experience. This is how all businesses should be run. A+

B
Review №31

We have used Your Best Address for 5 years and they provide an awesome service. We always get our mail promptly when we request it. They have also been especially helpful in helping us with license plates when needed. Everyone is always friendly and goes the extra mile to help us when we have a request. We definitely recommend Your Best Address!

Da
Review №32

We use the service for about two years and found the mailroom personnel to most helpful especially at tax time. The receptionist Gale who is amazing will leave you with a smile. The general manager Bill is very personable and has a can do attitude. We had to stopped RVing due husbands health issue.

Sc
Review №33

Easily the best company offering these services. Knowledgeable, courteous and flexible. Good sense of humor as well.

Ha
Review №34

Incredible Mail Forwarding Service! Weve used this service for more than a year now and we couldnt be happier. The owners of the business are helpful and friendly and weve never had any issues receiving our mail wherever we live on time. I highly recommend using this service if youre in the market for a mail forwarding service while you travel around the country!

St
Review №35

Ive used Your Best Address for over 3 years for forwarding service, and they even helped me take care of a last-minute vehicle registration when I was out of town. The staff is amazing, friendly and helpful. Ill definitely continue using them, and highly recommend them to anyone needing mail forwarding, vehicle registration, or anything of the sort! You wont find better in South Dakota than Your Best Address!

Ro
Review №36

I was very frustrated dealing with the South Dakota DMV went to your best address where I have a mailbox Aaron helped me with everything that I needed help with

He
Review №37

The new owner increased prices and I do not trust him with my personal information and mail. The service used to be friendly but since the new owner took over, watch out. I am leaving and moving to another business. He is also buying false 5 star reviews and rewarding current customers for reviews Larry had earned. This has become a different business all together and the 5 star reviews are about Larrys old business. Beware.

DD
Review №38

Your Best Address has served us for the last 7 years and we love them! Tina is always on point with her timely responses to our needs. They also helped us handle our vehicle registrations themselves, since we were from out of state. Cant say enough about how pleased we are with their service and prices!

Ki
Review №39

Im a traveling medical professional. I pack up and move anywhere from every 13 weeks to 10 months. YBA does a fantastic job of keeping up with my hectic life. With just a quick email, I can tell them to hold my mail until further notice. Then when I get a new address, they resume service. If Im waiting for something important to come (in my case, a credit card that I needed right away), I let them know and they got it to me fast. It is obvious that they take pride in their profession because I have never had a single problem or error on their end. Most of my mailings come with a tracking number, too!One of the nicest things about the service for someone like me (professionally homeless with no home base) is simply having a permanent address. I dont have to worry about switching addresses with my bank or anyone else. Simple and easy.

pe
Review №40

We have been with Your Best Address for 4 years now. Their service is prompt and impeccable. We have nothing but good things to say about them.We have referred several friends over the years. And there prices are better then there other mail box service.

Cr
Review №41

I give them a 5 star. Your Best Address is very knowledgeable about the forms required by the South Dakota registration system and makes it very convenient by walking me through the forms over the phone. Their website is very user friendly and makes it possible to download the forms. They have been very efficient and prompt about getting mail sent to me.

Da
Review №42

UPDATE: Im not a client of this company but one of their clients is using the mailing address to send Bank of America Visa gift cards scams. Ive tried to opt out of the emails but it wont let me. This is very unethical and I hope some action is taken against the client. (attached photo of proof)

An
Review №43

We found out about Your Best Address from a fellow workkamper and began using their services immediately. Staff is always friendly and very helpful. We have never been without our mail when needed. I have recommended their services quite often to other full-time travelers. They make life simple, leaving time for us to be stress free regarding our mail.

ju
Review №44

I love Your Best Address! Everytime I call for mail or to ask a question they either have answer or will find it and call me back. It feels like such personal service even though I am one of many! It is a family business which we love to support. When we were getting ready to establish residency there Larry walked me through each aspect and form. It could have been complicated but it wasnt.

Da
Review №45

We have had our mail account with Your Best Address for seven years and have always been thrilled with their service. The employees and owners have always been professional, positive, helpful, competent and efficient. We would highly recommend Your Best Address for your mail forwarding needs!

Wi
Review №46

Weve been a customer of Your Best Address since August 2012. During that time they took care of getting the registration for a truck and two RVs handled in a professional and effective manner. Our mail is sent promptly upon our request and is well-packaged. We highly using this mail forwarding company.

La
Review №47

The first year of being a full-timer, we didnt realize there was this type of convenience – mail forwarding - and we spent that entire year missing mail deliveries, having heated discussions with senders, and sometimes even totally losing important mail. My husband and I were talking last week of the relief it has been to have you manage all of these issues for us and how it has been worth every penny for the peace of mind. By the way, you have never once missed or incorrectly forwarded any of our mailings. Thanks muses!!!

Wi
Review №48

Ive been doing business with them for nearly 6 years now. I have had nothing but good experiences. They have really helped my business in South Dakota.

Jo
Review №49

Weve been with Your Best Address for just a few months now, but theyve been fantastic! We were establishing our residence in South Dakota, and ran into some issues with registering our motorhome because of South Dakota laws regarding documents required for registration (a title is required. In Ohio, there is an alternative document that is used when there is a lien on the vehicle). Erin, was spectacular! She kept us informed, and went above and beyond to help us meet our travelling schedule (Our current tags were expired, and we needed valid ones before we could drive the coach). She even stayed after her tour of duty was over! Also, weve never had any problems with our mail. The staff is very friendly and efficient. I hilghly recommend them, and I think well be using this service for a very long time.

Ga
Review №50

Our adventure with YBA began over 5 years ago....we were retiring and looking for the best retirement options. South Dakota and YBA offered exceptional benefits without heavy attachments. YBA folks had our vehicle plates waiting for us when we arrived... we gave them maple syrup from Vermont.... We were able to use our YBA for a US Passport, and the SD license is a secure ID for flying and travel. The staff is friendly and professional, and they immediately forward any important documents to us (no matter where we are staying... they get it to us)… Now, its time for us to return to South Dakota to renew our drivers licenses. Were going to catch the buffalo roundup at Custer, and the next day, climb Crazy Horse... a few days later, well drop in and deliver more maple syrup to this amazing crew... Your Best Address... ROCKS....

Br
Review №51

First day I emailed for information. They responded immediately. Second day I paid and filled out paperwork. They responded immediately to every question. Third day, I had everything I needed for a drivers license and car registration. Very easy process.

Pa
Review №52

Staff very helpful. Answered all our questions. Made the process so easy.

Ro
Review №53

Ive been a client of Your Best Address for almost 7 years and cant say enough about their extraordinary customer service. Theyve answered any and all questions Ive had about life on the road as a South Dakota resident. Best of all, their auto registration service is phenomenal and Ive not had to worry about receiving every piece of my mail in timely and accurate fashion. Thank you all at YBA!

Da
Review №54

We were so pleased to find a reputable and friendly mailing service. Another full time rverGave us Larrys information and when I called the staff at YBA were friendly and very knowledgeable. Larry answered all my questions and gave me some pieces of mind in joining there service. Besides the forwarding of our mail, Larry also helped us with changing our address, car registration, and obtaining new driver license. Getting our mail sent directly to our location is easy and they always sends an email confirmation so I dont have to guess when the mail should arrive. We have used this service for 5 yrs and will continue to do so in the future. Thank you so much Larry !

Mi
Review №55

Been using this service for nearly four years. Seamless transition when new owners took over and better options as well.

Te
Review №56

Your Best Address is extremely easy and simply to use. Larry is very knowledgeable with South Dakota vehicle registration requirements. This knowledge assisted us in registering our class A motorhome and two vehicles in very little time, especially since one vehicle was left with a family member in another state. Their mail forwarding service will be very useful for us while we are traveling.

Co
Review №57

Very friendly. Very helpful.

Da
Review №58

Wow, these people deliver. Exactly the service we wanted whiletrying out snowbird journeys. From east coast to west coastthey made sure our mail was delivered to where we desired.Huge thank you to Larry and the Crew at Your Best Address.

Li
Review №59

Everyone has always be more then willing to help any time we have need it they work extra hard for us when my brother mailed some of my mothers stuff to me they had to re box most of it and mail it on to me. Will help when need for plates for a new car. They always go the extra mile to see that we are well taken care of.

Ji
Review №60

Keeping track of important mail has been one of the most stressful aspects of the constant traveling I have had to do for my new job. You all have saved me so much stress. It is a complete relief to know I can always be sent scans or priority shipments when I need them.

Ro
Review №61

Been using this for almost a year now and i have zero complaints. The staff was really nice and the service was even better. I recommend this to everyone.

Ka
Review №62

For the past 5 yrs we have used Your Best Address without a single issue. We highly recommend their services!

Je
Review №63

We have been with YBA for almost 5 years now. They have been very helpful and professional. I email them everytime we have a change in address and have had no troubles whatsoever getting our mail. Highly recommended.

Ly
Review №64

Best place for license and mail for full time rvers. Erin is excellent.

Ca
Review №65

Your Best Address is Outstanding !! I have been using them for more than a year. The staff is friendly, knowledgable, caring and professional. I have used other services but nothing like YBA. The offer excellent, quick and reasonable services with a smile !!

Al
Review №66

Thanks for your unerring and professional service. You have no idea what a relief it is to finally know where our mail is and that we can receive it safely whenever we want it.

Jo
Review №67

A little over 24 hours ago I learned that my existing mail forwarding service was going out of business in less than a week. Needless to say, as a full-time RVer with South Dakota residency, I was rather distressed. Fortunately, the staff at Your Best Address had me up and running with a new address in less than an hour. Today, a day later, almost all of my accounts have been updated and were pretty much back to normal. Special thanks to Tanyel for her assistance and willingness to respond to my multiple emails!

mi
Review №68

I work in skilled trades. Walked us through the paper work. Been with them for years , You could not ask for better service then they can provide.

Ka
Review №69

The service is perfect for me. Love that they scan my mail.

Re
Review №70

We have always had excellent service from YBA and commend Larry and the gang for all their efforts over the years to get our mail to us no matter where we are!

Gr
Review №71

Thanks for all your help over the past 2+ years, we really do appreciate you and the service you provide.

Jo
Review №72

They have done a great job taking care of my mail.

Do
Review №73

Great service.

Wi
Review №74

I have been a client of YBA since 2009. This company has always done what they say they will do when they say they will do it. Mail is always forwarded on time. Never have I ever had a problem with them. Very reliable. I researched several competitive services and YBA always came out on top. You cannot go wrong with them. Highly recommended. William G Gray, LTC (ret) USAFA

Ed
Review №75

My experience with yba has been nothing but outstanding, ive had exceptional help with any problems I may encountered and yba has always come thru.I would strongly recommend yba to everyone that needs this kind of service. Ive recommend this to people in the past and they were100% satisfied and recommend to others.

Ar
Review №76

Your Best Address is the best choice. commendable service!

Be
Review №77

You have saved us so many gray hairs! Really an outstanding job.

Br
Review №78

Very good mail forwarding service!

LA
Review №79

After being told by owner, Bill Lensenmeyer, that I would get a full refund, I did not. I have called, left messages, spoken to Evan, sent email....nothing! Do what you say....

Ro
Review №80

Easy setup and vary professional.

Be
Review №81

Great service, easy, and cheap!

Na
Review №82

Always on time and very affordable.

To
Review №83

Thank you again, youre a lifesaver!

Information
28 Photos
83 Comments
4.5 Rating
  • Address:401 E 8th St # 214, Sioux Falls, SD 57103, United States
  • Site:http://yourbestaddress.com/
  • Phone:+1 605-334-5313
Categories
  • Mailing service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Service options
  • Online appointments:Yes
  • On-site services:Yes
Health and safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Similar organizations