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South Western Dental
5201 S Western Ave, Sioux Falls, SD 57108, United States
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Ch
Review №1

From the initial visit with These hygienists and my provider I have always felt so comfortable! I have always had so much anxiety going to the dentist and I no longer have these issues here. They are so kind and gentle! I love this office and recommend them to anyone who inquired about dental!!

De
Review №2

The entire staff is friendly and competent. If something other than a cleaning is needed, they show you all of the expenses involved and you are never surprised by hidden charges. Every experience with this Dentist has been wonderful. Highly recommend!

dj
Review №3

South Western Dental is always great to work with. I haven’t had a negative experience with them and I’ve been with them for several years. Helpful, kind, and knowledgeable for your dental care! Highly recommended.

Do
Review №4

We love working with Dr Ellenbecker. He has treated all 4 of our kids and does a wonderful job making them feel very comfortable in the chair. We had tried others closer to home and their was no comparison to him. Thank you so much in taking care of them.

An
Review №5

Ive been going to South Western Dental since I was little and I have always been happy with my hygienists and dentists! I have seen a couple throughout the years, and now I see Dr. Hansen - she is the best! She is so friendly and kind. The staff is very efficient - in my 20+ years of going there I dont think Ive ever had a wait.

Da
Review №6

Rachel was my hygienist. She was hard working, easy to have a conversation with, she was caring and made sure I was satisfied with the work she did. Thank you for great service!

Se
Review №7

I would definitely recommend South Western Dental.Dr. Nicole Hartmann and the entire staff were great.I am very pleased with the work i had done on my tooth. Thank You!

Am
Review №8

Great dental office, very kind and professional. I have bad teeth, always have. Ive been going here since I was about 18 so something around 10 years. My original dentist retired in that span of time, I now see his daughter and shes so very sweet! I never feel embarrassed about my bad teeth when I go here and my gums have actually improves so much since I started.If youre looking for a good dentist this is it!

Am
Review №9

We highly recommend South Western Dental! My son LOVES going to the dentist to see Dr. Ellenbecker & his hygienist, Rachel. They make the experience so enjoyable, and get us in and out in such a timely matter!

ke
Review №10

Torey is always pleasant and happy which helps make coming to dentist office or anywhere for that matter more enjoyable. I appreciate the happiness.

Ne
Review №11

New to town and can I say...best in town! I worked as an executive assistant for a private medical practice with exceptionally high standards and you can tell when you walk into another practice with those same high standards - they got em and you can tell! Callie, my hygienist, was the oh so perfect mix of being gentle yet aggressive to thoroughly clean my teeth - very skilled indeed! The dentists - amazing! Husband goes here also and has had many filling replacements and permanent crowns and was stunned at how professional and skilled the dentists are. Would never go anywhere else!

Ja
Review №12

SWD is a great place to go to. Everyone is very friendly and great to deal with. Dr. Hartmann is the only one I have dealt with and I highly recommend her. She is very informative, helpful, and super nice.

So
Review №13

The dental work is fine, but most of the staff Ive encountered is rude, especially when paying for an appointment. I also tried to make an emergency appointment to fix a broken crown that was causing me extreme pain and just told me to wait a week until my permanent crown was ready. Dr. Tyson does decent enough work, but he frequently seems like he doesnt want to do his job; he missed two obvious cavities I had, told me he couldnt do anything about stained fillings (which my new dentist took care of in minutes), and disregarded me when I inquired about a mouth guard for grinding. Im glad my other dentist is back open. I dont think Ill be returning to this one.

Na
Review №14

Customer service was top notch! Front desk helped customers in a timely manner even during a pandemic. Dr. Tyson Ellenbecker was very professional and explained everything he was doing so I was not left in the dark of what was going on. Other staff members were amazing as well! Cindy was very gentle while doing cleaning. Overall great experience! I’d definitely recommend

Ro
Review №15

The experience I had during my appointment was phenomenal! Everyone made me feel welcome, like I had been going there for years! Will definitely be a long term patient and highly recommend.

Ly
Review №16

I would highly recommend Dr. Tyson Ellenbecker! He made the time to get me in before Easter when the specialist could not. Because of him, I could enjoy Easter dinner with my family. Thank you is not enough when you have tooth pain!

Je
Review №17

Excellent experience- friendly staff from the time we entered the door to the time we left. Our dental assistance Rachel and Jessica did a wonderful job and we were very pleased with the professionalism of the entire team.

El
Review №18

My family just switched to South Western Dental and had a 5 star experience. Our cleaning and exams were gentle and thorough. My toddlers first dentist visit went smoothly with Jessica and Dr. Hansen accommodating his wiggles and my need to interrupt my own appointment periodically to make sure he was safe and entertained.Prior to my visit I asked for my previous dental x-rays to be sent to SW Dental and these images were reviewed during my appointment, ensuring continuity of care.I give my highest recommendation.

Lo
Review №19

Brought my daughter here because I saw what I assumed was an abscess on her gum. They got us in first thing and we’re able to see her. Unfortunately they were not able to do what was needed due to not using sedatives in their office. However the dentist we saw was willing to do what he could to fix her problem while also thinking about her well-being. They were kind and gracious and I greatly appreciated it even though we weren’t able to remove the whole tooth.

Sa
Review №20

Dr. Ellenbecker is great. The staff here is amazing, every time I come in they do such an excellent job cleaning my teeth, being easy going/friendly while also promptly completing the service, and the office is very clean/tidy. I highly recommend South Western Dental, I have never had anything besides a great experience there...which is saying something for going to the dentist!

Th
Review №21

Best dental clinic I ever went to , awesome friendly staff. Jolene was the best hygienist I ever had and Ivehad several .

Hi
Review №22

I’ve always had a great experience at Southwest Dental. I hardly have to sit and wait when I arrive and the scheduling process for next visit is very quick. My dental hygienist, Dorinda is also incredible. She is very gentle and gives me tips on how to floss so it doesn’t hurt as much. They are also very upfront on what insurance will and will not cover so there are no surprises.

Cr
Review №23

Cindy is the best Hygienist by far. Ive been a patient at SWD since they were in that tiny building down by 41st street. Always the best and on time.

Je
Review №24

Very efficient, clean and Covid safe. Staff very accommodating and friendly. I really like Dr. Tyson Ellenbecker.

Dr
Review №25

Dr. Tyson was amazing, fast, friendly and professional. Ive been to many dentists and he was great! I will definitely go back!

Pa
Review №26

Dr. Hansen and her team are wonderful. She is always so upbeat and positive and genuinely cares about her patients.

Kr
Review №27

I scheduled a second opinion with Dr. Tyson Ellenbecker for cavities, because another dentist I had seen told me I had 4 of them and wanted me to pay $500 for all four after my insurance. Dr. Tyson saved me $440 because he said I actually only had one. He filled it in 10 minutes and I was good to go. Excellent work! Second opinions are so important, and I’m so glad I got a good one!

Je
Review №28

All the staff from the receptionists to the hygienist and the dentist themselves are always so very helpful, patient and kind.

Br
Review №29

South Western Dental came highly recommended when I moved to Sioux Falls in 1996 and I have been a patient ever since. All of the dentists I’ve seen have been great, and my current dentist, Dr. Alicia Hansen, is outstanding. She spends a lot time with you in exams, is very knowledgeable and friendly, and gentle when filling cavities. The hygienists are top notch, too—exceptionally thorough, caring, and always make sure you are comfortable. I actually look forward going to the dentist!

Du
Review №30

This was my 1st visit at a new dentist. I called for an appointment to get a chipped tooth repaired. I was able to get in the following day. I did not have to wait more than 2 minutes before being called back. The assistant took an exray and within 3 minutes the Dentist was there. After a brief introduction, Dr Jon went right to work and was able to repair my tooth right now! I walked in the office at 3:50 and my 4:15 I was walking out of the office!! They worked very good with my Dental insurance also! I was very pleased with their prompt and professional service!! 10 out of 10 stars! Great job to all staff at South Western Dental!!!

Vi
Review №31

I had a great experience. The lady who cleaned my teeth was friendly and good. I had a very short wait time after I checked in.

Mi
Review №32

It is always nice to visit South Western Dental.....from the front office staff...to the dental assistants....to the Dentists.....all are very nice and always professional....during these very unusual times South Western Dental is doing everything to keep everyone safe. Great job as always!Stay safe!!

Re
Review №33

I see Dr. Tyson Ellenbecker. Everyone at SWD are very personable and competent. I would recommend this clinic.

Ch
Review №34

I have been going here for years. Even with recent retirements, the level of care has stayed at a high level (perhaps even risen.) I recommend checking in here if you require their services.

Ch
Review №35

South Western Dental has been providing my dental care for many years. Dr. Tyson Ellenbecker provides excellent care. Entire staff provides great service and has helped keep my teeth clean and healthy.

De
Review №36

During the restrictions necessary during this pandemic, I felt some concern about having a dental appointment; however, all concern vanished when I was greeted and escorted to the examination room. The dental hygienist was clear, careful and explained all that had been done to achieve the best possible and safest experience. As usual, the dental examination and cleaning were professional. Thank you.

Re
Review №37

Always prompt, courteous and thorough. All options and costs are reviewed

Ju
Review №38

All office staff are friendly and accommodating. Dentists and hygienist are very thorough, professional and compassionate. Always make you feel comfortable.

Ra
Review №39

The hygienist was thorough, personable and accommodating. She went the extra mile to check out my insurance benefits. I always have a good experience at South Western Dental and they make me feel comfortable.

be
Review №40

Everyone is so friendly and the service is exceptional. I have had 3 different hygienists during my visits, and they all do a tremendous job cleaning my teeth. Dr Ellenbecker takes the time to listen to any concerns is trustworthy and very professional.

Fr
Review №41

Loved them! Very nice office, great location, and absolutely AMAZING from first call in as a new patient all the way thru to seeing the dentist after my cleaning! Set my husband up there too as a new patient! Thanks guys!

Er
Review №42

Highly recommend! Ive been seeing Dr Jon Ellenbecker for 10+ years. Not only is he an EXCELLENT dentist (friendly, patient, and truly makes the process painless)... but his staff are also always top notch. I have sent a lot of friends and family there and they all have had great experiences also. I am super sad because I have to find a new dentist since my insurance isnt in-network with them... but Ill still continue to send referrals there because Dr Jon Ellenbecker and his team are top notch! Thank you SW Dental for your caring and excellent service!

Ti
Review №43

South Western Dental has very friendly and professional staff. The facility is nice and clean. They dont waste their time or yours (or your money) with recommendations for unnecessary procedures.

Sh
Review №44

Way to make me and family feel like I am at home .

Ma
Review №45

Wonderful place!! Everyone is very nice that works in the back, they make you feel super comfortable, communicate with you, even joke around which for me just makes the experience even better! Ive seen two dentists there, both very professional and kind.

J
Review №46

I am very impressed with South Western Dental in regards to their professionalism, cleanliness and prompt attention to all details.

To
Review №47

My hygienist (Torey) was AWESOME. Shes very gentle, and knowledgeable. Dr. Hartmann and her assistants are great too.

Er
Review №48

Best dental experience ever!!! Will definitely be a long time patient here!!!

Je
Review №49

They have a great team at South Western Dental. We receive great service by proffesionals that sincerely care about our dental needs.

Lo
Review №50

This was a regular cleaning appointment and my experience was great! A great hygienist and easy going dentist made the appointment and easy one. Great job South Western Dental!!

Ji
Review №51

As a new patient I had great experience, everyone was very helpfully and friendly. I highly recommend Dr Tyson.

Ry
Review №52

South Western Dental was helpful from the word go. My son was greeted with a smile right at the door and that same attitude was continued throughout the appointment. He felt comfortable the entire time. We were extremely pleased with the customer service and the care by the dentist and the dentistry workers. We will return there for care again!

am
Review №53

The best service every time. They are always so caring with my kiddos, and really do a great job of being gentle and explaining to the kids the importance of taking care of their teeth.

Er
Review №54

Dr. Tyson was great! So friendly and kind. Took time to get to know me and was intentional. Ellen (RDH) was less than friendly. You could tell I was a number and she was just staying on time and doing her job vs. being passionate about her job.

Co
Review №55

My experience with south western dental was great again. I was scheduled in a timely manner and was treated with great care. They take time to listen and perform in a professional manner! , I would definitely recommend.

Da
Review №56

SWDs office is clean, organized, and spacious with friendly professionals!

Li
Review №57

My family of 5 were all new patients to Dr. Tyson Ellenbecker. All had nothing but great things to say. Great cleaning by the hygienist. Efficient expert, safe care during the pandemic. Dr. Ellenbecker was thorough, kind, and took the needed time with each of us. We were nervous as we’ve been going to our prior dentist for our whole lives. We made the right choice with Southwestern Dental. Definitely 5 stars!

La
Review №58

We were very impressed with Dr. Hansen and all of the team members. We are satisfied that we will receive good care at South Western dental.

Ra
Review №59

It begins with the appointment process, and continues until you are headed out the door. The entire staff there is extremely professional, aware of their patients’ needs, and always greet you in a pleasant way. Once you are in the chair, there is a constant awareness of your comfort level and solid explanation of what is going on and why. My experiences with them have been top-notch every time.

li
Review №60

Such an easy, pleasant, fun check up and cleaning. Tory was my hygienist this time and was very helpful. Also got to meet Dr Hartmann! So great to see my teeth shining. Thank you. Linda

Gr
Review №61

Great customer service and amazingly friendly people! Took my 3 year old son to Dr. Tyson and Bethany and I cant believe how great it went! I would give them 10 stars if I could!

De
Review №62

Jolene is the best when it comes to Dental Hygienist! We always have good conversation and my teeth feel and look awesome when shes done!

Br
Review №63

Dr. Tyson Ellenbecker was awesome as well as Brittany! The whole staff was super nice and bubbly and made my experience a breeze. If youre looking for a Dental office, I highly recommend South Western Dental!

Ma
Review №64

My whole family including my parents have been going to South Western for over 12 years (Dr. Ellenbecker). They are the most professional, caring and down-to-earth people! We absolutely love it there! They take time to get to know you and are always so happy to see our family. I have three children who all went through phases of being nervous to go to the dentist and all their staff was always very patient and sweet to them. Their support staff is also extremely kind, welcoming and very professional. Everyone is great at what they do here and my dental health has never been better.

Or
Review №65

Always a pleasant experience due to the professional people working at this operation.

Ni
Review №66

Very professional and friendly staff! If you are looking for a new dentist I would recommend South Western Dental!

Tr
Review №67

Very happy called to get a second opinion on a tooth and they were able to get me in the same day The doctor that saw me was super nice and was able to get me scheduled for another appointment and was able to get me in at a time to where I didnt have to use PTO just very happy with the experience overall very friendly people what a great job

Ka
Review №68

My first visit but Ive been there several times with my Mom who has advanced alzheimers. I have never had to wait long with her and shes had very good, compassionate care. Excellent customer experience from everyone there. Dr. Hanson was professional, thorough and kind. The hygienist was very caring and skilled - no pain. I would recommend this clinic.

Ji
Review №69

I have been going to South Western Dental for over twelve years now and I highly recommend them for excellent and friendly service. They always greet me with a smile even if I am only going it there for a semi-annual check up.Thank you for always making me feel welcome.Jim Ronning

wa
Review №70

Awesome doctor awesome doctor Tysons nice work

El
Review №71

Amazing Dental Office. They were able to squeeze me in last minute for an emergency before the weekend. Even though Ive never been there before.

Je
Review №72

Ive only had two experiences here so far over the year, but each time I can say it was enjoyable. First, while it may seem a small thing, they give you tinted glasses to avoid the light being shined in your eyes. While this seems so inconsequential, why hasnt any other dental office Ive been to done this? It really stresses how much they care about your comfort. Second, every question I had concerning the care of my teeth was answered clearly and informatively. Lastly, my hygienist was an excellent conversationalist. A million kudos to her, because silence always feels so awkward to me (even though I know it doesnt have to). I wish I could book a specific hygienist instead of a specific dentist. They do so much more of the face to face work!

Mo
Review №73

Always a great experience!! My dental hygienist is the best- I wish I could remember her name. And it was great to meet Dr. Tyson Ellenbecker!! Will be back in six months!

Jo
Review №74

This place is amazing. I grew up afraid of dentists but have no fear of going here, I actually look forward to it. Theyve turned my teeths life around and am very thankful for it!

Ta
Review №75

I had a cleaning with Tory and checkup with Dr Hartmann yesterday. It was honestly a FUN, painless and stress-free experience!Tory took time to explain that because I met certain criteria, I qualify to receive 2 additional cleanings and fluoride treatments per year at NO OUT-OF-POCKET COST from my dental insurance with Delta Dental. Dr Hartmann answered some questions I had about Invisalign, too.Talk about value-added service!Tory has a warm, bubbly personality. It was the first time I truly ENJOYED a dentist appointment! Im looking forward to that extra cleaning in 3 months!

Ja
Review №76

This review much past due. I needed an unscheduled appointment to assess concerns I had. Knowing options were limited with the ongoing Covid crisis, the physicians and staff at South Western Dental reviewed my needs and brought me into the clinic within an hour. I have been with this Clinic for 18 years now and they never are alway professional, kind and knowledgeable. Thank you so much everyone.

Do
Review №77

Reality check here. I would only give them an average score. As far as I know the dental work is fine. Other aspects of the operation really bug me. 1) not getting the same information from different staff members. Right hand doesnt seem to know what the left one is doing. But Ive run into that at other dentists, so I guess this is pretty average. 2) the endless litany of how are you going to pay for this? Once your account is set up, why do they have to ask repeatedly? You may be a walking zombie after a session in the chair, but there is always this last hurdle before you can leave. Ive run into it at other dentists, so just average here too.

Jo
Review №78

Excellent staff. Relaxing environment. Very knowledgeable and professional. Dr. Alicia Hansen is awesome as was her Hygienist. Highly recommend Southwestern Dental.

sa
Review №79

Everyone was super professional and nice! My doctor had retired. But I had selected a new doctor that was super awesome. Was glad to meet her and to know my prices of everything the same day.

Ca
Review №80

The staff here are pleasant and helpful. We receive quality care from Dr. Hansen. We highly recommend this clinic.

Ju
Review №81

Very helpful and caring staff. I specifically see Alicia Hansen and she is great! She is very caring an gentle. She takes time with her patients and listens to their concerns. I have had great experiences there when getting cavities filled. Not a fun thing but they put you at ease and are very mindful of your comfort every step of the way

Da
Review №82

I had a toothache and called the office and I was able to see Dr. Ellenbecker the same day. Great service. The staff is always helpful and courteous.

Tr
Review №83

They were really nice In helping me with everything

Je
Review №84

It has been over 15 years since Ive been to a dentist, so I was really nervous for my appointment. The staff were very friendly and didnt make me feel terrible for not getting my teeth cared for properly over the past years. I did end up with a cavity, but they were encouraging with the process of getting a filling. It was a wonderful experience and although Im not looking forward to my next visit, I do feel confident in the care I will be getting. Since it had been so long and I only had 1 cavity I felt like I deserved a 5 star review along with them!

Ki
Review №85

Very friendly and professional. I felt safe and well cared for. Thank you.

Me
Review №86

Both Carmen, my 7 year old, and I love to go to the dentist. We never have had to wait past our appointment time and everyone is very friendly. We are always comfortable and feel great when we leave. Excellent staff!! Dr. Berger is thorough, professional, and pleasant as well!

Ti
Review №87

Everyone is very friendly and professional; I never worry about how my insurance is filed or billed, and they do a great job ensuring I am scheduling my regular appointments and dont forget. The hygienist is very kind and thorough, and is always offering advice about how to improve my dental health. And of course Dr. Jon is also great; he has a warm personality and he is very cautious. I am grateful to have them.

Ch
Review №88

Southwestern is amazing. From the moment you walk in the front door you are greeted with a warm smile and the best customer service. You all do such a wonderful job, thank you for all your excellent service!

Ka
Review №89

Great experience here at South Western Dental. Always kind pleasant staff to work with, with appointments to follow up calls to routine cleaning and exams. For someone who hasnt liked going to dentists for many years, I find going to my dental appointments here have been a pleasant experience !! Thank You South Western Dental!!

t
Review №90

This is an excellent dental practice. They are on time, keep you posted, and let you know what they are doing as they do it. They do their best to work with your schedule and are flexible with appointments. The hygienists and Dr. Berger share images and information, and explain the procedure as it is done. I think this is a very good practice.

Je
Review №91

Ive been driving up to my longtime dentist in Watertown for years, but finally decided to go to my husbands dentist after the drive started becoming a bit much, especially in the winter months. He loved this place, so I decided to give it a try, although I was used to private practicioners. Despite that, I never felt uncared for or uncomfortable in my visit there. I admitted that I was overdue for a cleaning, but they never shamed me and instead told me that I had great-looking teeth. They even give you sunglasses so that the light doesnt glare into your eyes! Both my cleaner and the dentist were awesome, and I plan to make them my regular dental place.

ji
Review №92

Fast excellent service. Great atmosphere. My Dr was quietly singing and humming to the back ground music while working on my teeth. Shes pretty good singer....... The dental assistant that does my cleaning is the greatest ever. Thanks to all.

Br
Review №93

Ive always been treated well here! The hygienists are friendly and thorough. All the other staff members are friendly and helpful as well. My husband and I needed more info to make a big decision for his dental care and Dr. Burgers was more than willing to go over potential outcomes, cost, etc. and answer any of our questions. I really appreciated the time he spent with us so we were comfortable making an informed decision.

Br
Review №94

Great visit. Kelly did a excellent job cleaning.She was precise and very thorough. Took time to double check her cleaning work on my teeth.Highly recommend Alicia and Kelly.

Ni
Review №95

Best dental clinic in all of Sioux Falls! The most kind and gentle hygienists and Dr. Jon Ellenbecker is the best! The staff at the desk are so welcoming also! Can’t say enough about how well you are treated here!

Je
Review №96

I have been going to South Western for my dental care for almost 4 years. Their customer service, attention to detail, friendliness, and expertise has put my mind at ease. I trust I am in good hands and am receiving the best dental care. Thank you Kim and other staff!

Da
Review №97

Now my entire family goes to Dr. John. We drive 100 miles one way for his services, no one can even come close to his level of care and concern. You owe it to yourself to give them a try.

Wa
Review №98

Always cheerful Receptionists, and nursing staff. Great views, Kind Dentist. GO GET YOUR TEETH CHECKED!

Be
Review №99

Everyone is so friendly and helpful. I love how they really get to know you as a person.

Pe
Review №100

The SWD staff is fantastic, and I have had nothing but good experiences with Dr. Hansen. She saw my two young children first, and she and the staff impressed me thoroughly. I scheduled my own appointment before leaving the building that day, and my experience today with my own appointment was consistent with the high quality of care my kids received.

Information
2 Photos
100 Comments
4.9 Rating
  • Address:5201 S Western Ave, Sioux Falls, SD 57108, United States
  • Site:https://www.smilesbyswdental.com/
  • Phone:+1 605-339-2200
Categories
  • Emergency dental service
  • Cosmetic dentist
  • Dental clinic
  • Dentist
  • Teeth whitening service
Working hours
  • Monday:Closed
  • Tuesday:7am–5pm
  • Wednesday:7am–5pm
  • Thursday:7am–5pm
  • Friday:7am–5pm
  • Saturday:7am–5pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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