I came across this company through an add online that stated they are qualified and certified in installing swap loader hook lifts. I decided to check them out and was greeted by what I call the best sales man ever because this man was able to sell me the worst deal possible. A job that was already $4,000 more than their competitors turned into a grand total of $18,000 extra. When first speaking to the salesman that assured me 1. the price would not change especially since I paid in full at the time I brought in my truck and 2. that they specialize in this type of job, I left satisfied with an agreed upon date of two weeks to pick up my truck. When the date to pick it up came around, I was told it was not ready and that they would be charging me extra labor hours because the mechanics “had never installed a swap loader and they were learning on my truck”, words that came from the mechanic manager at the shop. After waiting another 2 months I was told it was finally completed and I could pick it up. I arrived only to find my brand new 2020 truck would simply not start. They gave me so many excuses, tried to blame the cold weather, and simply said the most they could do for me was charged the battery and send me on my way. Something I found ridiculous being that the truck was brand new from the dealer straight to their hands. I went directly to their general manager and demanded they return the truck to me working and with no problems, it took another 2 months to finally get it back in my hands and I am praying that I won’t have any future problems with the truck. I am not satisfied at all with the job they did, you can definitely tell this was the first time they installed a swap loader and are definitely not qualified for this. If I could give them zero stars I would.

Jeff was an excellent salesman. He made sure the products got to me and I received them way ahead of schedule. I had one of the headlights I ordered come without a dust cover. With no hassle Jeff found the dust cover replacement and shipped to me free of charge. They will be my go to for parts needs for my truck fleet.

ABSOLUTELY 💯 THE BEST PEOPLE... JEFF, JERRY,JESS AND JOHN WENT ABOVE AND BEYOND FOR US. DEFINITELY A FOREVER CUSTOMER 😀😀😀😀😀

Experience went great will gladly do business with you all again if needed

Harley Galpin really is amazing he helped me out got the parts I needed figured out and got them shipped out. To my business thank you so much glad they have people like you to serve the public. Aaa+++ business to work with.

Great company to do business with ,bought an engine -easy and fast from start to finish .Dave Johnson is extremely helpful as well

Customer service is top-notch Jeff Zwart is the salesperson that took care of me he is very knowledgeable and is handy as a pocket on a t-shirt!!! Prices are very reasonable and a huge inventory

Very professional and helpful they were on top of it and I got in and out

Bad sales guy, after I told him that the parts were the same on different years he continued to tell me that they are not. I asked him to cross check and he wouldnt. he said he would bet that theyre not. Well he was wrong because I went and pulled one off of a salvage yard myself. What a waste of time and just laziness

VHI customer service was great on a recent purchase. We were extremely satisfied with the product ordered and the speed in which it was delivered.

Travis Dairy in parts is exceptional and absolutely phenomenal.I called another Vander Haags location and talked to someone, I’m not naming any names.. and got the run around for nearly a week, and I was getting aggravated because I’d call and dial the extension of said person and never would answer my calls, send me to voice mail and didn’t even have the courtesy to call me back and let me know something.. anything..but I decided to give it one more effort and call and try my luck with someone else instead of the gentleman I was talking to previously who didn’t help me at all.I spoke with Travis Dairy and I immediately knew he was the go to guy, I got really lucky when I called and he picked up the phone because within 15 minutes of our first contact he found both pieces I was looking for which apparently are difficult pieces to find because every place I’d call has none and also I couldn’t find anything online... imagine that!But regardless Travis knew what I needed and he knew exactly where to find it ( parts was located at two different locations)This Travis really loves his and job and it shows because he took time with me and got me everything I needed.I am beyond pleased with the whole experience I completely forget about the previous experience I had with another location over the phone.If you call Vander Haags I certainly hope you get lucky enough to speak with Travis because he is extremely good. I’m not giving his extension out because I don’t want him tied up helping someone else when I need him again lolWhen I call Vander Haags again I’m definitely dialing Travis Dairy’s extension.He is gold!!Thanks for all the help Travis.

Would not recommend buying a trailer from this place ever, one of the worst experiences and lack of customer service. We purchased a brand new trailer that was in stock but at a different location and was told they could have it here in 10days for $900 shipping, well the 10days came and was told due to a 1 day snow storm they werent able to get it on the agreed upon time, but the sales guys messed up and told us they needed to take a trailer to the location our trailer was at, at the beginning of the following week and could bring ours back so basically trying to get 2 shipping charges out of each customer for one trip and I understand that if you can do it and be able to deliver at the promised time but instead they pushed us off and when we asked then to take half the shipping off since they were going down anyway and they were unable to make the delivery on the time they promised we were told no. Then we get a call the following week that our trailer was hit in transit and that they would make it right, well they managed to get us an identical trailer in 2days however when we went to pick it up the person they had haul it to their location left the traps and tarp open and the traps were blocked with ice and had about a foot of snow in each hopper when we asked for them to pay to get it cleaned out the sales guy said, well don’t you have a heated shop you can put it in and when we said no, he then relied I suppose you need to load well it’s thurs and we didn’t buy the trailer to look at. He then said he needed to go ask his boss and they did pay for the washout, but it took 2 guys and my husband an hour to break the ice and washout the snow and then instead of the company calling and paying the company for the washout, they then expected us to go back wasting more of our time to get reimbursed for the washout. With all this the salesman said well I hope we made it right with you... MADE WHAT RIGHT?!? You didn’t do anything, but prove to me you could get a replacement trailer in 2 days and showed me you wasted my time on getting the original trailer. Making it right would have been waving the freight fee because the freight was completely inadequate and when the 2nd trailer showed up with 12inchs worth of ice around the hopper blocking any possible way of getting the foot of snow out, you would have had the trailer cleaned and ready to go when we picked it up.. the problem is the customer service is lacking in this company and appreciation that should be shown when a customer buys a 37k+ Trailer to get treated with an ounce of appreciation and when you can’t deliver you do what you can to make it right. If our experience is any measure of how your business runs, I am amazed you are still in business. So unbelievably disappointed in our experience with your company

Great used parts. Staff very helpful.

Helpful service on the phone, with sells people who will call you back.Counter guys know the drill, have a great attitude and are quick.Why cant everyone be like these guys?

Amazing experience with Vander Haags! Our companys Ford F-550s tool box wore down so much that the door wouldnt latch and the bottom was going to drop out (i.e. major hazard and extremely dangerous to other drivers). We dropped the truck off in the morning and picked it up in the afternoon of the same day with a brand new and improved tool box. They even coated it for extra protection. Their pricing (including extras and such a quick turn around) was unmatched by other truck equipment and service companies out there. I highly recommend Vander Haags! Check out the before and after photo attached.

Very helpful. great service

Best shop I have ever been to. They always go above and beyond. Only shop Ive been to that does things right without excuses.

You have parts that the dealerships have problems getting thats the best thing about you

Great service, friendly people who were on the ball.

Had a truck go down in the area , very helpful staff got the new parts we needed , at a better price !!! Thanks for your help !!👍

ABSOLUTELY ONE OF THE BEST SHOPS! My experience has been with parts only. Their service and prices are unbeatable! I make a point to stock pile my parts needs so I can save money by shopping at Vander Haags. GO THERE...you will not be disappointed!!

Best customer service of any shop anywhere Ive ever been. Everyone was awesome, service manager Jerry and the mechanics in the shop! Thank you all!!!!

Reasonable prices and good customer service!

Its a wonderful place

My husband is an owner /operator and our soleprovider; so down time due to repairs is costly . Every single time we order from Vander Haags we literally get the part the next morning! The guys communicate well, the prices cant be beat; I CANNOT believe we were so fortunate to find this company. Their level of customer service far exceeds ANY competitor out there.The parts are always correct and exactly what we need. (Unlike many)We will remain loyal customers forever. Thank you! !!

Great help.

Very helpful.

We have been working with Vander Haags for almost a year now on the service for our fleet. They are great at what they do. We dont run a huge fleet but, they treat us like we do. We run four F650s and a couple of smaller units. They are knowledgeable and get to the root of any issues we have. Jerry is responsive and ready to help us with anything we need. I highly recommend Vander Haags.

Just wanted to give a thumbs up to David Johnson and the Sioux Falls store. Ordered a used exhaust pipe monday afternoon. When I talked to Dave it was still on the truck. They removed it and got it shipped the next day(tue), I had it in wisconsin on wednesday. I have bought parts from their stores in the past and will continue to do so. Thanks again.Update 2-18-20: I ordered a headlight bezel for my freightliner on friday. Had it shipped by speedee delivery. David Johnson took my order. Expected the part on tuesday. It showed up monday afternoon and on top of that it was undamaged and exactly what I ordered. Thanks David. Once again, a happy customer.Merlin Monson

I bought an 06 International from vander haags when I picked it up with 30 miles it overheated and I took it to there mechanic and come to find the engine was bad. It took another for the sales manager to come back from vacation and he said he would find me another truck so another 2 weeks past while I was waiting for a truck I called the manager several time but he never returned my call, he sent me email saying the truck would be in on the 7-22. I finally got the truck on 7-31. It cost me 5000 more than the 06 meanwhile I was renting a truck costing me 850 a week and they didnt seem to care about it at all. The first day I drove the new truck it blew a brake line I called the salesman and he told me he was sorry, but that cost 1000 to get that fixed. So dont buy vander haags junk go somewhere better!!!!

The shop is Awesome they are fast, efficient, an best of all Honest saved me 900.00 today. I amazing returning customer here an will continue to be.

Great people and service got me in right away, fixed me up and down the road!

Hadd the parts on hand.

Great guys and company Ive been doing business with them for years out of Spencer and now Sioux Falls..

A-OX Welding has fleet of trucks serviced at Vander Haags.....There entire staff is always helpful and always call if there is additional work that they suggest we get done.

I bought a ASV RT75 Track loader from these guys and they were great! Jess Solsma was super responsive, answered all my questions and gave me a fantastic price, helped with shipping, installed a backup camera and was generally great to deal with. I called a dozen dealers to find the machine I wanted and most just didnt seem that interested in selling a unit, Jess and Vander Haags were great and I highly recommend them!James MansfieldGeneral Contractor

Dealt with Jeff Zwart at parts counter and he was a complete jerk. I have never saw a place that tries so hard to not get your business. Went across the street to Lund truck parts and received actual service there.

Cool place to shop for your big truck parts.

OkLarge selection but high prices.

Good friendly people that know there stuff..quality work at a fraction of dealer cost.... they have a wide variety of parts

180 Days Part and Labor it says on their website really means limited warranty but they dont tell you that tell after you buy the motor.. Will never use them again.

We have our Volvo, Freightliner, and Kenworth trucks serviced and repaired at Vander Haags in Sioux Falls. Their fab shop has also installed tag axles and outriggers on our trucks, we couldnt have been more pleased with the quality of their work. They can always work around our busy schedule and follow up with a phone call when the work in complete.

Great customer service!

Friendly staff and helpful and very polite and helpful

Its the only place you should take your company truck talk to Jerry he will exceed your expectations

Great helpful parts.

Horrible customer service! Vanderbilt Haag cost my company over $1000 without concern for mistakes made by them! Wouldn’t use them at all!