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PC Gold
2520 S Minnesota Ave, Sioux Falls, SD 57105, United States
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Br
Review №1

Great place with friendly helpful knowledgeable staff. Our laptop died, wouldnt charge or anything. They, for a very reasonable price, were able to rescue everything in memory. Now we only have to load all that data, songs pictures email, etc into the new laptop.

Na
Review №2

Very helpful staff even though I didnt purchase. Sorry that I didnt need service as they have always been efficient in both cost and efficacy.

Jo
Review №3

Basic and cheaply made parts and it shows. Did not carry any of the gaming name brand components or even things for basic things for repairs like thermal pads for graphics cards. In the world that we live in currently this would be a great thing for a computer store to sell as you cant get graphics cards so a lot of us are having to redo thermal paste and thermal pads depending on how bad they are or if youre switching your graphics card over to an AIO its a good idea to replace these things

Dy
Review №4

Knowledgeable, friendly, and helpful staff. I was greeted and was asked if I needed help right after walking through the door. Very great inventory as well! They even had the ryzen 5000 series processor that I couldnt find anywhere else

Ma
Review №5

My official go to place for all my computer parts, cables, and accessories. Good deals on used computers. Although I havent used it, I hear they have a good service department too. Affordable prices and friendly staff.

El
Review №6

Im not one to write bad reviews, but I had one of the worst customer service experiences that Ive ever had at this store.I was looking to build a new computer for streaming low spec games, so my boyfriend and I went to PC Gold for the parts - I could have gotten them much cheaper online, but we wanted to support a local business and he has gone there for years. We went in and gave my price range (around $1500 without monitors or taxes). The woman there said it wouldnt be possible to build one for that price. I knew that wasnt accurate, so we asked another worker, who grabbed the pieces that would fit that budget from their store, and those worked for what I wanted, so I paid for those and a small secondary monitor from their used section. As they were packing things up, we asked if we needed to buy cords for the used monitor. They said no, the cords were included.I got home and assembled the computer, but there were no cords for the monitor. Not an issue - they were busy that day, so I figured they just forgot to put them in the bag.We went back the next work day and explained that the monitor didnt have cords. The man there stated that he was 90% sure he put an HDMI cord in the motherboard box (note, this monitor didnt have an HDMI port). We said that it hadnt been in there - only a copy of Windows and the SSD. The woman who works there came into the conversation and with a very rude tone, said that she remembered putting the power cord in the box, and she remembered the man saying hed put a cord in, so they were in there. We explained again that they had not been in the box, but they continued arguing, finally offering the solution that we could buy new cords from them and return them when I found the cords. I didnt want to buy two cords I should have already had, so I said we would go home and double check.We went home, looked through everything vaguely near where I set up the computer, and even pulled apart the empty boxes to make sure the cords hadnt gotten stuck in one. There were no cords, so the next day we went back and explained the situation again. This time, the man claimed that both he and the woman had 100% remembered seeing both cords in the box, so he was sure I lost them in my work area. We explained that we had cleaned up my entire work area and they were nowhere to be seen. He then guessed that they had fallen out in my car (for that to have happened, the motherboard box would have had to have opened, had just the cords fall out without the bag tipping, and then somehow managed to close itself again). He suggested again that I buy more cords since I wasnt able to locate mine. Had they said at the beginning that we needed to buy the cords, I happily would have, but at this point, I was incredibly frustrated at their generally rude attitudes and refusal to address the issue of me not having actually received the cords. So instead, I returned the monitor because I had lost all interest in working with them.I always prefer to shop local when I can, but I will definitely be skipping this place from now on.

SG
Review №7

PC runs great. Some things were not mentioned in regards to price point leading the costs to be more than I was originally quoted. Also was told everything was setup and ready to go, when it was not. I had to go back for a few things that didnt get put in the box. Also had to tinker with some stuff myself on the software side to complete my setup and get access to my main hard drive. Aside from some miscommunication and minor oversight, the PC is very powerful and runs MS Fight Sim 2020 on max flawlessly. My advice is double check your work before confirming it with the customer. Folks pay a good chunk of money for this stuff, so please be accurate. Beyond that great service and amazing machine.

Bi
Review №8

Very helpful! I am in the process of building a new computer, and Brody was able to set me up for success. Good selection of everything you would need.

An
Review №9

Needed a mother board flashed to support the Gen 9 Intel processors. Price was very reasonable and turn around was much quicker that dealing with the manufacturer for warranty work! Recommended to a friend for a new PC for his son to game on! Highly recommend! also the build after the board flash went flawless! Thanks PC Gold!

Ca
Review №10

Inflated prices, a lacking selection, and a pushy salesman.

Th
Review №11

This is honestly the best place around to build a computer. The lady inside helped me with everything I needed and it was an amazing price. Please come here if you need computer stuff

Aw
Review №12

Awesome people who know what they are doing. 10/10 would go there again!

Ja
Review №13

The salesman was knowledgeable and very helpful. They had what I needed, and made sure i got the right hardware. I left with a new computer that same day.

Ja
Review №14

My laptop reached the end of its life and died on me a while back so I had to get a new PC for both gaming and for home family use. I went into the store this morning expecting to price a machine and maybe pick up a few parts to begin a build, and ended up walking out with a pre-built machine in hand. Very friendly and honest staff, Ive worked in the PC gaming industry in sales in the past and this place has got some very fair pricing, and an honest business model. I look forward to doing business with them in the future and when it comes time to upgrade my machine Ill definitely be stopping by.

Vo
Review №15

Haven’t been in yet but I have a question, if I come in with pc parts is there anyway I can pay for an expert to guide me through building it while I do it so I don’t mess up.

Lu
Review №16

I thought my laptop was done for. Took them two days to fix it.

Do
Review №17

Most if not all of their components are a rip off, but they do have some good deals on used products

Tr
Review №18

Face masks required I get that but, have some available for your customers instead of turning them away. Im sorry PC Gold done lots of business with you over the years but from now on its amazon for me. Im not going to go drive around to buy a mask then return to the store to buy something.

La
Review №19

Hard drive went out in my laptop and these people were very helpful and straightforward in getting it fixed. Much cheaper than I expected too. I got the impression they could help you whether you were an experienced gamer looking for something fancy or a two finger typer like me.

Br
Review №20

After getting a quote from Best Buy, I came to PC Gold. The hard fact is they will do a better job, faster and for less money. At no time did I feel as if I was being taken advantage of. On the contrary, I felt that they had my best interests at heart and did not want to milk me. This is a good feeling when you dont know what you dont know. I will forever now go to PC Gold for my computing needs.

Da
Review №21

So glad we found this place. Computer components and a knowledgeable salesperson to help you choose what you need.

di
Review №22

Great selection of components only probably is you guys are price gouging.

Do
Review №23

I always get good service here. The staff is helpful and seem to know the product. The only complaint I would have is that they are closed on Sundays. I dont see this as a bad thing, but it is my only complaint.

Sa
Review №24

Really cool place! Most things really reasonably priced, some things a little overpriced. Bought an SSD Crucial MX500 for $136, friend told me they were cheaper on Amazon and Newegg after purchasing. Still enjoyed the store, friendly service and a good variety of products. I would recommend, however, maybe double check your competitors and make adjustments as needed. (I dont mind paying a little more to have it NOW versus waiting for delivery, but almost $25 more is a bit much. Would still recommend however, sorry for the long review.

Et
Review №25

Great place to buy parts.

Za
Review №26

A small and nice little gem, perfect for anyone from nerdy past-timers to the video gaming recluse. The cashier was very kind and knew exactly where I needed to go to find the cord I was looking for. Also it has a nice environment and is very clean and tidy.

Be
Review №27

Computer world solutions!

Ti
Review №28

Great group of people, good advice and very nice selection of hardware. Best place in Sioux Falls for anything your computer needs. Thanks for all your help!

Jo
Review №29

Awesome place, awesome people! I went in to get the PSU for my gaming rig tested and it came back testing good, the folks here were all friendly and courteous and took time to hear out the problem I was dealing with in my PC and tested the unit I thought might be my culprit, unfortunately for me it was not my problem hardware but thanks to the great staff at PC Gold I didnt buy something that I didnt need! Their new store is also huge! I didnt get a chance to browse but it looks like the merchandise selection had grown substantially which is great! We need some good PC hardware stores in town.

Mi
Review №30

I greatly appreciate having a store in town that sells computer parts locally, these guys have saved my butt a couple of times by having parts and such at a fair price, considering no waiting for shipping. I was genuinely in heart stop mode when I saw the sign missing at their old location. The new store looks like a much better fit.

ge
Review №31

Awesome people and service, have been going here more than 20 years, from way back when they were Gamers Gold. Never would get a pc anywhere else. Always helpful and kind, even when dealing with my general lack of common sense and overall knowledge deficiency

Da
Review №32

We buy all of our computer parts from PC Gold since theyre nearly always as cheap as online, we dont have to wait, and they make returns hassle free. Management is always willing to go the extra mile when there is an issue, but some of the staff arent always enthusiastic when helping customers. Overall, their products are fairly priced. We go there for the inventory, not necessarily the customer service. If you have an issue, I recommend just asking for a manager.

Ch
Review №33

Great costumer service. I had question about storage and they gave me a honest opinion and didnt try to sell me more than what I needed.

Si
Review №34

Absolutely amazing people here. Great customer service and they got exactly what I needed done in a very timely manner. Worth every cent and more.

KF
Review №35

The folks here are always knowledgeable, easy going, friendly and courteous. I know Im supporting a local shop rather than a big box chain every time I shop here, and they ALWAYS have the component Im looking for, unlike the major electronics retailer in town. If youre building your own rig, repairing, or want a pre-built rig at a specific price point, these are the folks to visit in Sioux Falls.

Ju
Review №36

They were very helpful when I needed a new video card. They walked me through the symptoms my computer was having and helped me determine what I needed. I will definitely do business with them again.

Da
Review №37

Always good deals here. Been shopping here for years.

Ti
Review №38

Im always blown away by how knowledgeable and down-to-earth PC Golds staff are. They listen to what you need, explain your options, and always recommend solutions that work. I cant even tell you how much money and time theyve saved me. Plus, at no point have I felt like I was being given a spiel or fed BS. Try getting that experience at Best Buy. If you havent already discovered this gem of a business, go to them the next time your PC needs work or you need a part. You will be surprised just how painless computer maintenance can actually be.

Ca
Review №39

For a person who uses a great computer but knows nothing about them, Im glad that there is a place like this store out here to help me with repairs and upgrades! For a computer repair and update along with some part installations I didnt break the bank! Very good prices!

Na
Review №40

Great place to get computer components. Very knowledgeable workers and helpful.

Ba
Review №41

Was a very clean and knowledgeable place to shop. Will go again!

Nu
Review №42

Just purchased a custom PC for gaming. The gentleman that helped me spent 45 minutes explaining everything and never once tried to upsale me. A wonderful experience from beginning to end. They even answered all my dumb questions without making me feel like a total noob.

Zi
Review №43

Always a good place to pick up quick parts. Call ahead to make sure they have the part!

Du
Review №44

Great selection, great prices, wonderful staff. I just wished they were open on sundays, but their religious choices are respectable and are viewed accordingly in my eyes. Just picked up some used 2.5 hdds for some older laptops that i didnt want to invest a lot of money in. $8 for 500gb and $5 for 250gb. They both work just fine too. $13 in used parts to get 2 laptops back up and running, if even only in the short term.

Be
Review №45

I needed a new fan for my gaming PC. I was able to get the part for only $30. I paid extra for installation, but that was fine with me as I wanted to ensure it was done correctly and they also would clean out the insides of my PC. The work was done quickly and they even performed a stress test to ensure the computer would operate within normal heat parameters.

Mi
Review №46

I was amazed to find the laptop adapter I needed here for way cheaper than that evil chain store up the street. The selection in this place is good for some items like motherboards, but poor for others like SSDs as they often carry only one or two brands of a certain item.They still provide good service and are very knowledgeable.

My
Review №47

A few weeks ago I needed help with the sound on my laptop and the service was exceptional! They couldve handed me a Skype-For-Dummies Book, but instead were patient and helpful. Professionalism is priceless these days!Thanks, :)Elizabeth

do
Review №48

Went in to buy a garbage fire priced laptop and was pleasantly surprised to find that even though I paid basically nothing for it, the little 100$ turd of a laptop I bought actually works great. If they can pack that much quality into a 100$ laptop, I cant imagine how good an actal desktop would be. Also saved me some cash when I brought my desktop in fearing the worst. Turned out it just had dust.

Ke
Review №49

Been buying from this store for 10years, best service. Short guy with beard and dark hair knows alot always been a pleasure buying from here

Ra
Review №50

I went here because I needed screws for my computer, and they were so helpful, even though I walked in five minutes before they closed. Thank you for all you do!

ta
Review №51

Fast service

Ju
Review №52

Great inventory of odds and ends you might need, as well as a great service department. Better than big box stores!

Co
Review №53

Burkley is an amazing asset to this company.

Ca
Review №54

I bought some pc case fans on ebay but they didnt come with mounting screws. Called PC Gold and they just gave me the amount I needed. Next time I need some pc hardware Ill check PC Gold first.

Jo
Review №55

Amazing place for computing enthusiasts to novices for same-day parts and components.

Ja
Review №56

Great place to shop if youre into PC gaming. Finally got my PC running, and looking amazing.

Vi
Review №57

Cant believe I didnt know about this place earlier never went here huge mistake.

Jo
Review №58

Its lots of gig of fun.

ji
Review №59

Awesome experience this afternoon! Had a glitch with my laptop and was courteously shown how it could be an incomplete update or hiccup with the touchscreen. With a great explanation and wonderful directions I was able to discover the incomplete update and resolve the glitch.Thank you PC Gold!!!

Je
Review №60

I have been buying computer parts from here for about 10 years. Ive never been disappointed by this place. Prices are the best in town and typically competitive with online prices.

Er
Review №61

Great staff very helpful. Told me what I actually needed even though I was planning on buying something more expensive that I didnt need. I now go there for everything PC.

An
Review №62

Always a good experience here. We are very fortunate to have a PC parts store local here in town.

Im
Review №63

Gentleman working was more than helpful and had good humor.

Lo
Review №64

Love the place and wish i could spend more money there.

Ad
Review №65

Quickly fixed our computer and gave us a free optimization. No complaints. Well be coming back if we have future problems.

An
Review №66

If youve got a need, a question, or need to know if you should scrap your computer or repair it, then theyre a great resource. Not the shiniest, newest store in town but theyre not a coffee shop, theyre a computer store.

Jo
Review №67

Best place to get parts offline.

Ne
Review №68

Wonderful place to shop wither you need parts ,a hile prebuilt pc or just service

Tr
Review №69

Got the job done quick and right for a low price

Ch
Review №70

Always friendly, expert service.

Tr
Review №71

We were able to find what we needed. Knowledgeable staff.

Do
Review №72

Great for Windows based PCs (desktops & laptops, some tablets; new & refurbished), computer accessories, parts, cables, adaptors, service & support. Not big on printers, but has motherboards & video cards, tower cases and processors. You can build a system here. They also have memory (RAM), SDcards, USB flash drives, keyboards, mice, hard drives and SSD drives.

Al
Review №73

They always have good prices for their computer parts.

Gr
Review №74

Great staff, helpful, knowledgeable, didnt try to sell me drugs. Downside is I have to go somewhere else for drugs.

Mi
Review №75

Had all the odds and ends I needed for my build.

st
Review №76

Poor customer service, charging too much for being no help, have to go to another pc repair shop thanks to the less than helpful service here.

Am
Review №77

Got what I needed for a great price and fast!

Le
Review №78

Great store, people, and prices. It is about the same prices you can get online without haveing to wait. Im glad I found it.

Al
Review №79

Courteous, knowledgable and determined to get to the bottom of my computers problems and get them fixed.

Na
Review №80

Couldnt believe after you guys switched out my harddrive that you didnt spray it out with some air when you opened the tower up. It was so full of dust and dust bunnies, and shame on me for letting it get that bad. However if im dropping 150ish bucks and your in the tower itself swapping out a hardware piece that just blew.... why wouldnt you guys just spray out my tower with air?

Br
Review №81

Great coustomer service.

Da
Review №82

Great customer service! Very knowledgeable!

Jo
Review №83

Very nice

Tr
Review №84

Great people to deal with and extremely knowledgeable and helpful!!!

Ma
Review №85

Very helpful staff.

Br
Review №86

Great

Da
Review №87

Employee lied to me about optical drive and when I tried to return because it couldnt do what I needed they refused to take it back and let me buy the one I actually need. Never buying from them again.

X3
Review №88

I little more than buying on the web, but the 30 minutes this guy sorry going over the minutiae of my potential purchases earned every extra penny.

Br
Review №89

These guys know their stuff!

Da
Review №90

Very helpful and informative

Is
Review №91

Amazing knowledge of computers

Do
Review №92

Excellent service!

Ch
Review №93

Got all I needed and mode.

He
Review №94

Great staff

Co
Review №95

Knowledgable

Ro
Review №96

Not bed

Fi
Review №97

Cool

Mr
Review №98

Customer Service A++

Information
16 Photos
98 Comments
4.7 Rating
  • Address:2520 S Minnesota Ave, Sioux Falls, SD 57105, United States
  • Site:http://www.pcgoldinc.com/
  • Phone:+1 605-339-2060
Categories
  • Computer repair service
  • Computer store
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:10am–5pm
  • Saturday:Closed
  • Sunday:9am–6pm
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • On-site services:Yes
  • Online appointments:No
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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