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Eastgate Towing & Storage Inc.
2904 E Rice St, Sioux Falls, SD 57103, United States
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Si
Review №1

Hands down, best place in town. Beth and Francis are wonderful people who Ive been lucky enough to know for years.

A
Review №2

I joked with the guy about needing a punch card because Ive had to use them 3 times in the last 6 months.. highly recommend amazing/nice service!

Wa
Review №3

What a great bunch of people. They took outstanding care of me and my bike. Would definitely recommend.

Yo
Review №4

Very poor service stole stuff out of my vehicle and screamed at me because I wanted to see before I paid there ridiculous fee.

Mi
Review №5

I have used Eastgate several times for jumpstarts/unlock/tire changes & i usually get the same Gentleman (his name slips my mind) but he is always very nice. I had to use them today for my 15 year daughter who had a flat & he met us put the doughnut on & even explained to her the difference she will feel in driving & the safety of speed, ect...Thanks Eastgate

Me
Review №6

I had to call Eastgate Towing last week about a car that was towed to their facility. The woman I spoke with was kind and knowledgeable, giving us all the information we needed about next steps and was considerate of our time - helping us not to have to make multiple trips out there, when we could consolidate into one, if we did things in the right order. I appreciated her smart advice and helpfulness.

Br
Review №7

The person who helped us was a pleasant individual and was actually 20 minutes earlier then what he had said. Appreciate it.

Sh
Review №8

Best place in town .The staff are wonderful

As
Review №9

Nice ppl under the circumstances. Very helpful and understanding.

jo
Review №10

Even at 4am, the tow was smooth as butter.

Ry
Review №11

Prompt, excellent service and very fair prices!

MA
Review №12

Excellent service wont go through anyone else to tow my vehicle

Me
Review №13

Fast and good service

Th
Review №14

Very nice people, made good time

Ch
Review №15

False advertising it says 24hrs that your open but yet you cant answer my question

Je
Review №16

The gentleman on the phone was nice, and understandable and prices were fair as well. Thankful for the gentleman coming out in the cold to get my car out after being stuck in the snow. Highly recommend this service! Thank you!

Ch
Review №17

Needed jump start , very professional , got there quickly when it was so cold , very friendly Thankyou !!! When your from out of town you don’t know who to call. Thanks again . Good pricing !

de
Review №18

I’ve dealt with these guys a few times. Honest and courteous people. A+ service

Au
Review №19

Only take cash for city tows.Parked car tightly between 2 others so had to jump inside window to get anything out.Left headlights on after towing so the battery was dead.Do not recommend!

Ch
Review №20

All about the money not a bit concerned about the customer. Wouldnt recommend them to anyone that might need a little understanding and respect. Was told the owners were very kind and helpful but wasnt even allowed to speak to them upon request! My daughter was denied her car seats and property unless she paid almost 2000$ for a vehicle she was unaware was even in their possession. They can keep it and the stuff inside for that kind of greed. Not everyone in Sioux falls has class or is considerate of a persons circumstances!

Lo
Review №21

Amazing company!! They were prompt, friendly and extremely customer service orientated. Treated me with kindness and went out of their way to help ensure I was taken care of. I had my car towed to a repair shop and the next day they called the repair shop to ensure the receipt was in my car and to save it for me. Very impressive, honest, trustworthy company. I am recommending them to everyone.

Ka
Review №22

Very satisfied with Eastgate Towing. They were very prompt in coming to my vehicle after my call. The driver even checked my battery to see if it was a quick minor fix I might be able to do myself before loading it up and bringing it to the mechanic. I appreciate that you were able to go the extra mile and do that simple check for me--someone who knows little about cars. Thank you!

Ja
Review №23

If I could give them zero stars that would be correct. Bridget, that seems to run the show over there is one of the worst human beings Ive ever encountered in business. I dont know how they make it but it certainly isnt on goodwill or trying to help people out of a bad situation. I just still cannot believe how poorly we were treated down there, what they demanded and how we even got out of there with our skin. Absolute worst towing company in Sioux Falls. With the most terrible human beings Ive ever dealt with.

Da
Review №24

By far the best towing company I have ever worked with. Real honest working people who understand real people. Have had nothing but the utmost respect shown and willingness to work with. You will not find a better company to use for your towing needs. They will have my business for life.

He
Review №25

Got a flat that ended up needing the car towed. Keith was very professional and provided great service and arrived in a very reasonable time once we placed the call. Thank you again for the tow and great service!

La
Review №26

They were exactly the type of people I wanted to work with when my tire blew out at 6:30AM on the way to work. The person on the phone answered all my questions and quickly took my information. The serviceman who changed my tire got there in a reasonable time, had a great attitude, and took care of everything quickly. They made it a painless and calm affair which helps when youre panicking about work.

Sh
Review №27

They have quick and friendly service

Sh
Review №28

Charged way too much for simply pulling my sons car out of the ditch ... three times more than I have ever been charged for a tow by anyone. Didnt even need to take the vehicle anywhere.

Am
Review №29

Very helpful

Ca
Review №30

Their hookers are legal! Great service, the guy who came and helped me out was super nice and he was quick to get me off the interstate. Being my first time outta Iowa and breaking down I was freaking out and they were such a blessing! I accidentally over paid and first thing the next morning they sent me a text about me over paying and had me come pick up the extra cash, which is very suprising, but so wonderful!!! I would recommend them to anyone in the area!!

Ph
Review №31

Always courteous, we attend their spring auctions and have never had a bad day.

Ta
Review №32

Id rather put no stars but I had to put at least one in order to write this.What kind of company is only open for 1.5 hours on any given day? I understand its a ma pop company and you can set your own hours but at least mention pickup hours on the website. It says in more than one place this is a 24/7 tow company. Really? An hour and a half???

Ca
Review №33

Got to me quick and my kids loved to see how the wrecker worked

K
Review №34

If I could give a worse score I would. They chain smoke in the building it smells so bad. Car accident put me in the hospital and they charged me almost 100 dollars more than other companies just for the tow alone. Then charged 35 a day when I wasnt able to get it out.

D
Review №35

Been dealing with them for years on and off. Use to work nextdoor as well. Anyways whenever Ive needed a tow I call Eastgate Towing.I called them last week for a neighbor due to language barrier who lost a wheel down the street from there and they were there within a couple minutes and promptly towed it over to his house. The neighbor was very happy as well.After the neighbors Insurance company looked at his car yesterday his insurance company asked me to have it towed to the body shop and when asked who I thought I would call and I said Eastgate Towing and the Progressive senior adjuster locally said they use them all the time so just have them haul it and theyd tie up the loose ends.I will continue using and recommending them. You treat them with respect you get respect in return which is pretty much the same anywhere you go in life these days. Never had a negative experience as others have complained about and I dont see how others could unless they were being rude.

Mi
Review №36

The staff - especially Keith - was very helpful when I needed a tow in a pinch. I highly recommend Eastgate Towing.

Da
Review №37

The people at Eastgate went above and beyond to help me! I can’t thank Beth enough for really working with me!

Dw
Review №38

Even when they were given the wrong address, I call them back they came and was very helpful

Jo
Review №39

Called for a jump. They got to me in 30min! Fast and professional at -15 degrees, coldest day of the year.

Ch
Review №40

I wish my pizza delivery man was as fast as these guys. Thanks for the prompt service.

Jo
Review №41

Use them all the time, highly recommend.

Ke
Review №42

Very professional company. Driver was courteous and professional. Reasonable time frame.

Jo
Review №43

Great people to work with.

Li
Review №44

Everyone was friendly, but i was extremely put off by the cigarette smoke the was so thick that I ended up with a headache. My clothes and hair stunk from cigarettes and I was not in the office very long. There were even children present in the smoke filled office. Even our vehicle smelled like cigarettes. Again the employees were friendly, it is just the extreme amount of cigarette smoke that I object to.

Ma
Review №45

They were very helpful!

A.
Review №46

Nice customer service

TR
Review №47

Not sure what the person who answers the phones problem is, but she is insanely rude. Permanently lost my business.

ta
Review №48

I will never ever use this company. my daughter had someone hit her who was suppose to have insurance my daughter was put in hospital tell she got her injury settled i called down to make sure daughters car can be paid for they said need claim number i said if the ladie didnt have insurance i wanted to make sure storage wasnt wracked up they said with claim number car would be fine. .The ladie was getting realy rude when i explained the car was sentimental and there was no way i was going to loose it for my daughter she said claim number would save it .gave her the claim number thinking we were ok a week latter the insurance company gave us the claim number they told us the person had no insurance it expired in dec . so when we tried to get her things out of car my grandbabys stuff out of trunk they said we would have to have all the storage and towing fees . what a bunch of cold hearted people and to lie to someone like that who is explaining how important it is we could make sure we could get car and she basically told me who cares,

Ky
Review №49

Always available and always get the job done with great drivers

Da
Review №50

Good people willing to help in emergencies. Never had any issues!

me
Review №51

Worst towing company they lost my key

Ki
Review №52

Refused to return necessary medication

Mi
Review №53

These guys get it done, even on Sunday

Ji
Review №54

Rude driver. called to talk to manager, couldnt get time of day from anyone. not recommended

Be
Review №55

Fair pricing and cooperative service

Lo
Review №56

Worst Customer Service. Messy asf.

Ru
Review №57

Excellent service!!

Si
Review №58

Terrible expensive use AAA approved

Si
Review №59

If you ever need a tow call Eastgate always there when you need them!

Mi
Review №60

Very helpful

xt
Review №61

Terrible service hang up during conversation, wouldnt let me pick the car until tomorrow so they could charge $30 storage fee.

Da
Review №62

Love it

Am
Review №63

Quick, helpful, polite

Je
Review №64

Quick and easy

Fa
Review №65

Fair.

Information
10 Photos
65 Comments
3.9 Rating
  • Address:2904 E Rice St, Sioux Falls, SD 57103, United States
  • Site:https://eastgatetowingandstorage.com/
  • Phone:+1 605-334-3160
Categories
  • Towing service
  • Automobile storage facility
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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