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JewelSmiths - San Ramon
2475 San Ramon Valley Blvd, San Ramon, CA 94583, United States
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fa
Review №1

They were really professional and fast, I gave them a date to finish my necklace and they delivered no problem. Really good customer service I would recommend them to anyone else. They are a little pricier but you really do get what you pay for!

To
Review №2

Wonderful shop which helped us pick the perfect ring using really cool design programs to help us customize the look and price of the ring that best suited us. Jonathan and the other staff were very welcoming and professional and we really felt like we were not talking to another Jewelry store car salesman. I would definitely recommend this store to any family of friends in the future.

El
Review №3

The best experience, especially for such a special occasion. John is great! funny friendly place makes you feel at home but still very high end store. Thanks again John you are a boss

Je
Review №4

The JewelSmiths have designed three different jewelry pieces for me. I love them and I get compliments on the jewelry everywhere I go. I can’t recommend the enough. They are fantastic.

Sa
Review №5

I met with Jonathan at JewelSmiths after consulting other larger jewelers in our area about creating a custom piece of jewelry with an antique family gem. The larger jewelers were unable to create a piece as they did not have the expertise with working with my specific stone. Jonathan not only agreed to help me design what I wanted but he also had experience with working with all sorts of rarer gemstones. I am very happy with my piece as Jonathan had the skill to set my gemstone in a modern yet vintage looking setting which was exactly what I was looking for with my family heirloom. I am a very pleased customer!

jo
Review №6

Had my wifes old engagement ring diamond reset into a new band. Jonathan walked.me.thru the process, showed me different computerized representations of what the final product would look like, and proceeded with the selected.design of the new ring. The final product was absolutely beautiful. My wife couldnt be happier.

Sa
Review №7

Jonathan was a pleasure to work with— an absolute master of his craft, professional, creative, and his use of technology and artistry when designing wedding bands is impeccable. His care and attention to detail is so valued. I highly recommend Jonathan (Jewelsmith’s) for all your jewelry needs. I will most certainly continue to do business with him in the future.

Jo
Review №8

We came to Jewel Smith looking for a wedding band for my fiancé. We left with one for both of us, I canceled my order elsewhere. Johnathon’s attention to detail is 2nd to none. His process for designing rings is really unique and easy, even for someone who doesn’t like or isn’t use to jewelry. After designing he gets your approval with a 3D printed model ring to make sure it looks good and fits how you want it. I highly recommend jewel smith and Johnathon. It’s hard to beat a 3rd generation family business. Go check them out and tell them Josh sent you.

Ch
Review №9

Very fast and professional service. I was excited to get a ring the day before my birthday and they helped me quickly as a courtesy. I will go back there in a heartbeat and buy future jewelry from there. Rings in the store are stunning, boutique feel so you are not overwhelmed. Highly recommended!

Ka
Review №10

I loved every aspect of my experience. Jonathan was so patient because I wanted stuff but I didn’t... yeah I can be indecisive, but he was patient with me and my husband. My redesigned anniversary ring came out perfect! Very exciting!!

Li
Review №11

I have had the best experience. The staff is very friendly and Jonathan is awesome! I have taken 2 rings in, 1 was to replace a diamond and the other was just to get my wedding ring to be cleaned. They checked it out before cleaning it and found that a prong was broken and I could have lost my diamond! I am so happy with my experience and will be returning for my jewelry needs.

Ma
Review №12

Wow, beyond impressed with the work done! I had my old engagement ring reset into a pendant for my daughter and beyond ecstatic with the beautiful job. I appreciate the professionalism and level of knowledge too, I will definitely come back!

An
Review №13

This was our first visit to Jewelsmith. We needed several watch batteries installed along with a stone replaced in a man’s ring and the resizing of a woman’s ring. The batteries were replaced while we waited and an estimate for the rings was given. We were surprised that the work on the rings took just a couple of days. The quality of work was excellent. Jonathon also provided excellent advice on maintaining the rings. We will be back for all our future needs.

Li
Review №14

I have been going to Jonathan over the past few years for repair work and have always found him to be extremely honest and experienced! Recently he helped me design a new wedding ring and he made the process so easy.... going through multiple design changes to get me exactly what I wanted! He’s super responsive and patient. I highly recommend jewel smiths!

No
Review №15

Jonathan and his mother were absolutely amazing. From the first time my wife and I walked into his store, searching for the correct size and shape for our engagement ring, to the day that we got married, Jonathan was so kind, so intentional, so extremely responsive, and treated us like family. We had conversations about things like visiting family, archery, traveling, and then of course wedding and marriage related things. I cannot express how much I would compel anyone who asked me about a jeweler to go to Smith jewelers. Seriously a godsend business. Thank you Jesus for Jonathan and Smith Jewlers❤️

Ju
Review №16

I am happy to recommend Jewelsmiths to everyone. They do quality repair work in a timely manner. They have display cases full of very beautiful jewelry. They are honest and you will get a fair deal on everything you purchase from them. Don’t waste your money at bigger jewelry stores. Jonathan and his staff will take very good care of you.

Jo
Review №17

JewelSmiths is conveniently located, and tastefully decorated, with displays of gorgeous and unique jewelry pieces for purchase and as inspiration for the crafting of new creations. Jonathan and the San Ramon team is always welcoming, friendly, and professional. I have had many pieces repaired and restored over the years, but my favorite piece is a ring Jonathan designed for me, incorporating my late father’s ring into a wearable keepsake! I wholeheartedly recommend JewelrySmiths for your cleaning, repairs, bridal, anniversary, keepsake needs!

Ch
Review №18

I purchased a blue zircon stone and Jonathan helped me design the perfect ring to show off the stone with matching oval diamonds on each side. The entire experience from start to finish was professional and very pleasant. I highly recommend JewelSmiths for all jewelry needs and plan to do business again soon.

An
Review №19

My experience with Jonathan at JewelSmiths was excellent!Will highly recommend him !

Jo
Review №20

Great customer service! Very friendly and fast turn around time for repairs. Beautiful custom pieces as well.

Cl
Review №21

They always do great work! Super friendly, great prices, really fast service. Its wonderful that theyll make recommendations. Theyve noticed things on my jewelry that needed repair that I hadnt even seen. I love that they care so much!

Eu
Review №22

Speechless. This is how business should be done. Clear communication, clear expectations, clear options and a flawless product. No messing around, no bait and switch, no deadlines missed or shipping delays. I CAN’T STOP SMILING. As a business consultant who preaches all of this to my clients and wishes they would execute like Jonathan does. You won’t regret doing business and trusting your family heirlooms with this business. BRAVO Jonathan, Bravo.

mo
Review №23

Had two diamond rings made into a pair of earrings. The jeweler suggested a curve at the end and that was a great touch. These turned out so beautiful. They look brand new and I would never know they were once a set of rings. Professional, trustworthy, and fast. I have used them for years and would continue to trust and use them again.

De
Review №24

I had a wonderful experience at JewelSmiths in San Ramon. Jonathan was great to work with, and had unbelievable patience with me. He created a ring, based on a 16th century style, for my 25th anniversary gift from my husband. My husband and I were very pleased with the results. Jonathan is a gifted artisan who worked hard to create the ring I wanted, never seeming to mind my minute revisions to make the ring I wanted. He also has a wonderful knowledge of the history of jewelry and many interesting facts about jewelry. I highly recommend Jonathan and JewelSmiths!

Mi
Review №25

We recently needed a ring resized, and received prompt and professional service from Jewelsmiths. Upon inspection they found and showed us (under magnification) additional repair work needed. The work was completed and the ring returned in 3 days. We would gladly return for future services.

Ri
Review №26

Have been going to JewelSmiths for years and wouldnt consider going to anyone else. They have done repairs on my jewelry and they have redesigned as well and I have never been disappointed. Ive always trusted them in leaving my jewelry while its being repaired. As for service you couldnt ask for a better staff of people to work with they are not pushy. Ive always been treated with high respect.

Ja
Review №27

My fiancé and I just walked in to get our ring fingers sized, but walked away full of information about her new engagement ring. She was able to get the help needed to get her engagement ring resized and they were able to do this on the spot taking around 30 minutes with a reasonable price. John was very helpful in informing us of the maintenance needed for a white gold ring as well as the different information of metals of male wedding bands.

Do
Review №28

Jonathan does beautiful, detailed craftsmanship. Professional and personal. No delays in getting the work done. I’ve gone to him many times now and it’s been nice during COVID to have his business open. Thank you.

Ly
Review №29

Jonathan and Jewelsmiths of San Ramon created a beautiful pendant for me out of a garnet stone ring I’ve had for several years.They are professional, knowledgeable and have a great eye for designing jewelry. I love this new piece of jewelry!

ki
Review №30

I love JewelSmiths. I have been patronizing their shop for years. They do the best job and are very reasonable. Check them out!

La
Review №31

I love JewelSmith’s! They are so incredibly knowledgeable, professional and are first class!

Ro
Review №32

I highly recommend Jonathan Harrison and JewelSmiths. Their professional and thoroughly detailed expertise restyled and restored my Mother’s engagement ring. Their knowledge and expertise ensured that my Mother’s ring is absolutely the most up to date and beautiful keepsake that I am now able to proudly wear as a remembrance. Thank you Jonathan.Roslyn Eng.

Su
Review №33

I have had numerous things done here from watch and clock batteries to jewelry repair and cleaning. The staff are jewelers, not simply sales people. They are knowledgeable and helpful. Trustworthy, a great value and an asset to our community ( shop local!)

Mi
Review №34

Jewel Smiths definitely went above and beyond creating a personalized engagement ring for me. The craftsmanship is top notch. Their custom work is something that cannot be replicated by just your round of the mill jewelry shop.

De
Review №35

John is the best! Professional, courteous, and delivered exactly on time.I recommended John to my future son-in-law to design their engagement ring!!! I would give10 stars if available!

Ai
Review №36

Jonathan Harrison was full of ideas and was able to create ring designs on the computer with our input. Our rings are unique and beautiful!

Ka
Review №37

Our experience w/ JewelSmiths and Jonathan was completely on-point. From the initial visit to to delivery of the final product, flawless, like the ring! Thank you again and would definitely come back for all our jewelry related needs.

Pa
Review №38

The customer service is exceptional here! Jonathan is a skilled jeweler and was able to use diamonds from my original wedding ring to create a beautiful new setting. What a breath of fresh air!

Ra
Review №39

I have come here twice! Great service from Jonathan both times. First time he resized my engagement ring, same day maybe only 1 hour! Second time he fixed a bracelet that a diamond came fell out, it only took him a day. Highly recommend!

Te
Review №40

Some things you need a trusted professional to do- these are the guys!

ma
Review №41

The jewelers at Jewelsmith were incredibly helpful and so friendly. I was in a bit of a bind when I realized the engagement ring I purchased was too big and needed to be sized down. I called Jewelsmith and they were able to resize the ring within an hour - just hours before my planned proposal. Jonathan and his mother were so nice to work with and I appreciated the craftsmanship that went into resizing the ring. They are also family owned and operated. I will be back for future upkeep of the ring and would recommend Jewelsmith to anyone looking for rings or resizing services.

Sh
Review №42

We have had nothing but excellence at JewelSmiths. Jonathan and staff are exceptional and have designed custom rings and necklaces that will be heirlooms. Jonathan listens to what you want and offers up his expertise. Highly recommend!

Li
Review №43

I had a wonderful experience working with Jonathan at JewelSmiths. I took in an old broken watch on Saturday and on Tuesday when I went to pick it up, I couldn’t believe my eyes! The link was fixed, the battery replaced and it shined like never before! I highly recommend JewelSmiths for your jewelry repair needs.

El
Review №44

Jewel Smiths has been our family jeweler for the past 20 years. Jonathan made my 10 year Wedding Anniversary ring, my 20 year Wedding Anniversary ring and, most recently, my 30 year pearl and sapphire necklace and earrings to celebrate my 30 year Wedding Anniversary. His work is impeccable, and he is incredibly meticulous with what he creates for you. Thank you Jonathan!

Jo
Review №45

Jon was extremely knowledgeable and professional in helping me custom design my wife’s engagement/wedding ring. He walked me through the entire process, and showed me where it was more important to allocate my budget towards. I would and do highly recommend Jewelsmiths to all my friends and family, and anyone looking to get the most professional service and highest quality jewelry.

Br
Review №46

I have had two beautiful pieces of custom jewelry made at Jewel Smith’s. I wanted to recycle and re-purpose some older pieces and Jonathan was very helpful in making suggestions regarding what I could do with my stones as well as using a program which shows what the piece will look like once repurposed! I would highly recommend Jewel Smith’s!

Le
Review №47

Jonathan was extremely professional and helpful in designing the ring. It turned out beautiful and I couldn’t be happier.

Jo
Review №48

Phenomenal product, sales, & service. The quality is amazing, along with the attention to detail. Great people to work with. Highly recommend!

Mi
Review №49

Jonathan was wonderful in walking us through a customized order. Couldnt be happier with the result that the appreciation taken for our idea.

La
Review №50

From beginning to end, Jonathan made the diamond selection and design process so easy! My three stone engagement ring and coordinating wedding bands couldnt be more beautiful!!

Do
Review №51

JewelSmiths - Designer of Fine Jewelry, Accredited Jewelry Professional & Third Generation Jeweler. Came in to get 18K Yellow Gold Ring Polished. The job was immaculate and only a $15 polish. Sure beats anywhere else I have shopped for. The Shop has excellent helpful tips to make Jewelry last. My place to take my rings, Gemstone, Platinum and Gold from now on. Especially if there is a question on a Gemstone: theyll look at it recommend every six months and do the necessary work to keep it perfect. Thank you JewelSmiths - San Ramon.

Fr
Review №52

Overall great experience with JewelSmiths. Great customer service. Was kept informed throughout the transaction. I would definitely recommend them.

Li
Review №53

Got my chain repaired super quick! Very friendly!

He
Review №54

They did a wonderful job . I recommend

Ra
Review №55

This place is an absolute gem! As soon as we walked in, we were greeted with warmth and expertise from the manager, Jon. We explained what we were looking for and were given the courtesy and space to discuss between ourselves, which is always appreciated - instead of being stared at until you are forced into something. Not only did my ring turn out exactly the way I wanted it to, the price, time-frame and quality absolutely exceeded expectations! Ive already told friends to go here because I know they would not be disappointed! Cant wait to go back!

Sa
Review №56

I have been a customer since 2000 and Jonathan & Jewel Smiths have consistently provided the best overall experience.

Ti
Review №57

Awesome service and very fast! Thank you

Su
Review №58

I always trust Jonathan with my precious family jewelry for quick and reliable service. My family has used The JewelSmiths for years.

Je
Review №59

Highest recommendation. Terrific service and Jonathan is very nice.

Ro
Review №60

If you are looking for custom jewelry work in CA, your search is over. I met with many jewelers in CA to get a custom wedding band made, and Set at JewelSmiths - San Ramon was the only person we met with who was willing to do what we were asking for (without completely breaking the bank). He is a truly talented artist and jeweler and I absolutely love my ring!

Pa
Review №61

Great service! Friendly. I didnt buy anything but have come by many times to see the custom creations. One day I will treat myself to something; maybe for Christmas.

Sa
Review №62

Excellent work. Very friendly.

Information
100 Photos
62 Comments
4.9 Rating
  • Address:2475 San Ramon Valley Blvd, San Ramon, CA 94583, United States
  • Site:http://www.jewelsmiths.com/
  • Phone:+1 925-743-1713
Categories
  • Jewelry repair service
  • Diamond dealer
  • Jeweler
  • Jewelry appraiser
  • Jewelry designer
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:9:30am–5pm
  • Saturday:Closed
  • Sunday:Closed
Service options
  • Online appointments:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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