!!! GO SOMEWHERE ELSE !!!Stopped by Davis Street shell around eleven pm after work got gas and paid for a carwash.The receipt didnt print out with my carwash code which unfortunately is common at this gas station.So I walked over to tell whoever was inside at the register I needed copy.Another customer was already waiting for help at the microphone box at the window, nobody was around.Ok maybe they were in the back room busy at the moment, we waited a few.The other customer mentioned they had been at the window for about ten minutes already, with no help from anyone inside.I start tapping on the glass and ringing the button on the mic box, for about five minutes straight.I paid for the extreme wash and now was out of luck, so I needed some kind of help.Finally I see an older balding man pop his head out the back closet looking door thats inside against the back wall, he looks at us then just shuts the door to I guess ignore us even better.I dont ever do reviews but this is a special kind of circumstance.I am advising all my friends and family and anyone who reads this to never get gas or carwash here again this pushed me over the edge.

Like others have said, the establishment is rude. Dont buy a car wash. They changed out their system and I had to exchange my receipt.That was last year during the pandemic, maybe October. My receipt was good till December 21, 2020. I got surgery on my knee December 12, 2020, which I can supply documents to prove.I just started driving again and realized I had my car wash receipt, which the car wash expired. I went in with my receipt to get it exchanged, and the guy was rude, even though I have a brace on, a swollen knee and a big old scar, which looks pretty fresh. I even told the guy I can bring back documents to show I had surgery.I had paid $8, which isnt a lot in the scheme of things, and when I asked if I could get a refund, since I bought a product and due to circumstances beyond my control, didnt get to use it, the counter person was like NO! Its expired, thats it, too bad.Really? So not only did I pay for the product and not get it, I couldnt even get a refund?? Its not like Im returning a product I had used or even taken off the property, its a code you can simply change and at least give your regular customers that much credit and respect for being a loyal patron. Ive bought lots of gas and car washes over the years and it was the first time I requested something like this.The service here has really degraded over the past year. This is not the first incident with this station, but itll be my last. Theres a Costco gas right behind it, which charges less and yes Im a member so I WONT be getting gas here anymore even though I had been a regular customer here for the past 5 years.Shell, you really need to take a thorough look at this place and consider a managerial change and some serious retraining!P.S. I have 3 cars at home, my neighbor has 2... AND NOT ONE WILL BE GASING UP AT THIS SHELL EVER AGAIN!

Broken pump without sign, no receipt printed. No display. Very slow computer system. Give 2 stars for providing me with gas after I switched a station.

Do not use the car wash kiosk to pay! You will not be provided a receipt. When I pulled forward to get the car wash, the machine did not activate and I didnt get a car wash. After a few minutes of sitting in the car, I parked and went inside the gas station. The cashier couldnt really understand anything I was saying, other then there was a problem with the car wash. She went to get another employee that proceeded to be extremely rude to me. He said, Lady there is no proof you paid, and I tell everyone to come inside to pay. They refused to give me a car wash even though I paid with a credit card and Im sure they could look it up. He then said that the Managers number was on the front of the gas station. Of course no one is ever going to pick up, as Ive called repeatedly. The last thing I wanted was to argue with them about a $10 car wash inside during a pandemic.

I called and asked if I left my drivers license there. The ignorant broad says I dont know and hung up on me

Hated it! Lines were long one of the workers was on their phone and not attending to the long line of customers. The car wash that didnt work and I was stuck in the car wash

I asked for Raw cones and they don’t sell any. The cashier gave me a bad attitude and spoke terrible English. She was also inefficient about checking every customer’s ID when adult only items were being purchased.

Never fast enough

No line. Easy in easy out.

Several broken pumps, I drove up to 3 different pumps here, all broken with no sign. All the terminals are slower than snails too, I had no idea if it was working or not because it took so long. The pumps never let you buy a car wash and they never print out a receipt so you cant get a discount on a car wash if you go inside to order one. This gas station is kind of a joke.

Ill be blunt... DO. NOT. POOP. HERE. Legitimately the worst bathroom experience Ive had in my whole life and thats saying something. 2 stalls in the mens room. The first had a homeless man taking care of business with the door wide open. The second stall didnt have toilet paper... Like not even a TP dispenser. What happened here? Something bad no doubt. Outside of the Stalls there was a second man VIOLENTLY throwing up into a close to overflowing sink while on the phone with someone in the process. Insane experience. Theres a Wendys down the road with a decently clean bathroom. Good luck out there, friends!

I went there to wash my car and Vacuum out my car. I payed for the vacuum and the Vacuum machine hose was missing the top. Making it impossible to suck anything up. I went inside to let the clerk know and they both said the machines weren’t part of their store and they couldn’t offer me a refund. If the wash station is part of your store I’m assuming the Vacuum machine are as well.

Carwash credit card reader is currently broken so you either have to pay in cash but only in $1, $5, or $10 bills or pay cashier inside ahead of time and enter a code; however I didn’t see any sign at the entrance to carwash line to alert customers so I waited in line for 20 minutes only to find I had no way to pay so had to just drive out through the wash tunnel and decided to go to a different location. Waste of my time. Management needs better communication with customers.

Printers dont work, dirty, disgusting and rude people.

Air pump gauge is broke. From the looks of it its been broke for a while

Terrible management. Nepotism at its finest. And whoever owns this building does not put any money into it. The only reason I go into this place at all is because Jumbo Burger is inside.

Guy inside store says they are closed. Its 9:51pm . this is suppiaed to be a 24hr shell gas station. Wont stop here again. Waste of my time.

Poorly trained clerks. This new black guy had difficulty turning on my pump. Once he figured what he did wrong; i wanted to buy $20 of lottery tickets..he tells me Uhh..the machines broken..i looked at him suspiciously like he just didnt know how to get it working!lol!

Always great place to get Some Gas & CarWash. Along with you getting a bit togo.

Their attendants need better customer service training

Great service fast service especially graveyard crew....

Good gas prices, cheapest smokes in the area

No attendant, no functioning buttons on the stalls, would only let me Pump 7 cents worth of gas.

Car wash was great.

No customer service skills

Disgusting! Homeless drug addicts everywhere! Worst bathrooms Ive ever seen! YUCK!!!

Horrible gas station avoid

There is no carwash here

No restroom - PERMANENTLY

The got gas! And drinks and chips.

Hard to get on and off the main roas from this location.

Car wash is Very bad!!! The machine does not accept cash. You have to pay in the store first. The guy is very rude.

Dirty the burger king ran out of coffee?

Always shop there on my break when I worked at Costco

Gas quality is garbage I want in Wednesday of 7/11/2018 to fill up my car with 91 octane all the way and I start to drive the car and I start to hear tapping sound coming front of the dish so it was the engine making the noice due to bad fuel

Unhelpful bad service

Restrooms were very gross!

Clean and convenient

Always high price of gas

Its a gas station

Night people suck

Ok

Ok

Just a gas station

Wish it was cheaper!

Eh

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