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Acceptance Insurance
2602 Alum Rock Ave, San Jose, CA 95116, United States
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Al
Review №1

Olivia just helped me and she is so nice. I have been with the company more than 8 years! Staff is always friendly and kind. Always giving me the best rate with awesome coverage. I recommend them. If you want fast, cheap insurance with helpful and honest they are the ones I trust. Rate is cheap but my coverage is great. Service with a smile. Keep up the good work!

Ce
Review №2

Good and affordable insurance totally recommend. I made my Acceptance pledge! Thanks Olivia.

Cr
Review №3

Great service and great insurance rate. I recommend acceptance and ask for Olivia she speaks Spanish and is super helpful. I took the acceptance pledge!

Pa
Review №4

Thank you soo much Thi Dao, Its very pleasant to have such great customer service taking care of everything I needed! I highly recommend Acceptance Insurance.

br
Review №5

Thank you so much Olivia for you’re service you save me so much money 💙 very professional!

Li
Review №6

Thank you Olivia for going above and beyond and helping me get a great quote for my insurance. I definitely recommend this place!

an
Review №7

The servicios is very good so helpfull and respectful I recamend others to go

Vi
Review №8

They took excellent care of me I give you 5 stars

Ju
Review №9

Excellent service Thi Anh Dao is an extemly professional Agent his customer service is outstanding Thanks so much I’ve had Acceptance Insurance for years and this gentleman is the Best.

Ar
Review №10

I will rate them minus five stars I am still waiting for their call back its been two weeks

vi
Review №11

Every time I call or have a change to my policy, it’s always done quickly and professionally. Whether over the phone or in person, always great service

Ch
Review №12

I just wanted to take the time to acknowledge my agent Colleen Chiang at Acceptance auto insurance. She is by far the best experience I’ve had working with a representative at any company and for a consistent amount of time. I have been with her since the company was Eastwood and then Titan and now Acceptance. And have had 4 or so cars insured through her. Since my first experience working with her she won me over with her bright spirit and personality . She has a level of professionalism, diligence and obvious experience that she brings to the table. I really would like to let you know that you have a true star on your team there and that she truly is an asset the company. Thank you you again Colleen for all your hard work. It truly is appreciated!

St
Review №13

Magdalena helped my mom & I get a policy for us. She was such a great help. Very informative and on it! We had to wait outside in the heat but she made it more bearable since she made my mom feel more at ease while she got us an impressive quote!Thank you Maggie!

Ev
Review №14

Thi Anh Dao is very nice and very helpful person.So far I don’t have complaints at all with acceptance insurance.

Jo
Review №15

Thi is the best to work with! I’ve been doing business with him for over 10 years and I would not want to go anywhere else

Em
Review №16

Great customer Service from Thi

Da
Review №17

Thank you olivia for helping me over the phone it was very fast and easy saved me a lot of time! I appreciate the help.

Le
Review №18

If you need help, Olivia will get the job done. I appreciate everything she did and she is friendly. You hired an excellent employee Acceptance. 👍

EL
Review №19

We have had Colleen Chiang as our auto insurance agent for 13 years now. We are extremely pleased with her service. She was both courteous and thorough on explaining all options available to find the best coverage for the money. She was always ready and willing to answers all questions we may have.I would highly recommend Colleen Chiang to everyone.

Co
Review №20

Thi Dao - is simply awesome. Between the conference call I was on and other calls coming in T was patient and understanding. Helped me search for other quotes and find me an even better deal within a few minutes. Super personable.Thanks a ton :)

Al
Review №21

Magdalena helped me and my family earlier today and she was great! I’m so glad she had the chance to help us with our policy, she was very informative and such a great agent. Even though it was a little time consuming which was our fault she never tried to hurry the process or anything! Very great employee who clearly cares about her policy holders!!

Da
Review №22

My family and I have been loyal customers for years. Olivia was super helpful and very friendly. 10/10

er
Review №23

Ms. Magdalena Barajas helped me get my car re-insured and did an outstanding job!!! She is a credit to her company. I was worried because, I was not aware how long it had been since my insurance had expired. She found my policy info and made it all workout from the comfort of my home computer!!!! I never had to even leave my home!!! Thank you , You are the Best!!!!!

Ob
Review №24

Thi Dao always takes care of me. He’s very knowledgeable and takes the time to explain what you don’t understand. I’m sure the rest of the staff there at Acceptance Insurance will handle all your insurance needs and concerns. 👍🏽

Ly
Review №25

Magdalena Barajas Helped me Add a car to my policy, She caught some issues that were on my other vehicles that were already on the policy! Very Professional, Courteous and Easy to deal with!! Awsome Job!!

Da
Review №26

Love this place. Hien is awesome and always finds me the best rates. I been coming here for 4 years since I discovered it and havent looked back!

so
Review №27

I have had acceptance as an auto broker for a long time. My rep Ty is always so friendly and so helpful. If I ask to switch companies he gives me the best options. I alway call Ty instead of my insurance company. He is awesome!

Je
Review №28

I love T This go too attitude, been with him for many years now, too many to count.. he always is so willing to help with anything I may need and in this crazy world, that goes a long way with me.. Yippy, Aloha for now.. Great rates too.. ;-)

Ra
Review №29

Ti was great and help me with everything that was needed and super fast service.I would recommend anybody to him.Thanks so much ti with eveything

Ma
Review №30

Very professional and handled business fast and efficient. They have great prices and great workers.

Pe
Review №31

Great customer service! Thi and Olivia are least super helpful and explain everything in detail. I m in great hands no Highly recommend Acceptance for great insurance.

Da
Review №32

I recently purchased renters insurance from Acceptance Insurance and I had a great experience. May Thao was the agent who helped me and she was a great help. She was really informative with her answers to my questions. I highly recommend her if you decide to go with Acceptance Insurance.

Ju
Review №33

Magdalena was very great and informative with the insurance I needed. I greatly appreciate her help.

He
Review №34

I have been with this insurance for almost 20 years. And these people always help me out. Ill never go anywhere else. Very happy

da
Review №35

Great service from all agents! Highly recommend this agency! They offer more than cars insurance! Renters, motorcycle, home and commercial insurance as well.

er
Review №36

Love this place, been a client for years. Excellent service and always motivated to find you the best price

Am
Review №37

OMG!!!Magdalena Barajas is super patient with her customers, her can do Attitude Is very business oriented. She will definitely help you get your best quote, I am definitely a new customer & I already call her maggs because she had the best vibe & customer service skills is perfect 👌🏾!!Even though I had to pay twice but it’s was still a bit lower price the second time but everything easy and very well done by my girl Magdalena YALL definitely need to go to Acceptance Insurance. If you where with Titan Insurance , then you know what’s up they are Acceptance now GO GET YOUR INSURANCE FROM MAGDALENA PLEASE !!MUCH LOVE MAGGS🙏🏾💖💖✌🏾

Da
Review №38

I thought it was strange that a place had so many good reviews but after visiting this location I understand why. Wonderful customer service, quick and for a good price. Loved being assisted by Colleen!

Te
Review №39

Terrible customer service.

Le
Review №40

Thi is amazing everytime i go in or call for making my payments

Re
Review №41

Love this place very helpful and with good attitude never been so calm to be at a place like this wonderful. The people here are so good and intelligent with helping out.

Ma
Review №42

The service is friendly plus I get a good price for my 3 vehicles after 3 year I keep getting great service specially from Thi he is always help me a lot

Gi
Review №43

I been insured for 3 years, with no issues I am very satisfied with the service.

cl
Review №44

Thank you Olivia for all of the help, helpful information and your patience for me to get the best insurance that works best for me!

Ir
Review №45

All agents here are very helpful and knowledgeable. They offer all kind of insurance. Renters Insurance, small business insurance, Home owner Insurance and motorcycle Insurance. Highly recommend!

ar
Review №46

Very easy to enroll and great customer service. Affordable

Lu
Review №47

I am client for 4 years, things are going very good, I am happy with the service.

Ra
Review №48

Legal insurance and helpful staff with a smile!

Ma
Review №49

I Recently Received A DUI And Was Doing Some Internet Research. Some How My Information Was Leaked Out And An Insurance Company Contacted Me Saying They Could Help Me Get Through This Unfortunate DUI By Helping Me Not Have My DUI Show Up When Searched And Get My Insurance Premiums Down. They Also Promised To Have My Ignition Interlock Device Waved So I Wouldnt Have To Pay For The Installation. The Company That Was Trying To Get Me To Jump Over To There Insurance Company Was Also Affiliate With FOREMOST. They Basically Told Me To Cancel My Policy With My Current Insurance So I Could Continue My New Policy With Them. All In A Nut Shell, They Were Just Trying To Get Money From Me, When The Insurance Company I Had Could Of Done The Same Thing. I Basically Gave Them Over $300 To Open Up Another Instance Policy Which OLIVIA NAVARRO Was Able To Help Me Do A Flat Cancel And Get My Money Back That This Company Was Trying To Manipulate Me Out Of. I Really Appreciate What Olivia Was Able To Do For Me. Ive Been With Acceptance Insurance For 8 Years And Have Been Happy With Them From The Beginning. I Will Be Forever Grateful For What She Did For Me And If I Ever Have Any Problems In The Future Again, I Will Make Sure I Contact Her First.

Ni
Review №50

Was referred here by my brother. Dropped in and got help right away as I walked thru the door. Coleen C. is an awwesome friendly agent who helped me get great insurance! I highly recommend you visiting her for your insurance needs😊👍

Ad
Review №51

Olivia was prompted to assist me on getting my Sr-22 I really appreciate her help if and when in need for auto or any type of insurance look her up

An
Review №52

Excellent Service and fast service! Help you to clear you vehicle registration suspension too. Highly recommend!

Da
Review №53

I have two policies! Colleen Chiang got me a great rate! Thank you 🌟🌟🌟🌟🌟

An
Review №54

Oliva was great she helped me with my insurance needs she was quick. And fast her service was wonderful i will be going back to her in the near future for my insurance needs so if you need help with your insurance go see oliva she will do her best to help you out 👍🏻👍🏻👍🏻👍🏻

Ha
Review №55

This is my 12 years with the company. Always courteous and friendy. Highly recommend!

Ma
Review №56

Thi Colleen and Olivia was amazing got us a great deal

Pa
Review №57

Olivia is a great help, everytime I need answer shes there to help me.

Aa
Review №58

Great place to come if you’re looking for low price insurance. Thi Anh Dao, really took care of me. Provided me with good information and a great deal.

Je
Review №59

Colleen Chiang is an amazing agent. She went above and beyond to make my experience 1 in a life time for buying insurance. Thank you very much. She is definitely a 5 star agent.

An
Review №60

I learned from Magdalena Barajas who walked me through my questions in why my insurance was higher than normal and that I needed to report my claim to the DMV to avoid suspicion of my license. She went up and above in sending me the documentation that I needed to present to the DMV as well as the contact number to whom I needed to address in finding out further information pertaining to my claim. Definitely knows her job. Thank you Maggie. Respectively Anthony (Tony) Erwin

Ni
Review №61

Great service! Colleen has been helping for years! Highly recommend this agency.

Da
Review №62

Great customer service everybody it is willing to help thank you all 👍

Ek
Review №63

Colleen was very nice and helpful. Answering all my questions and got me a good deal for my insurance. Thanks

Ma
Review №64

Colleen went above and beyond her dutys. Great experience.

Ch
Review №65

I love this insurance company the device to the the customer is really awesome but I do have to say that most successful and really attempt to her job is Colleen Chiang. Her way to explain and to treat the costumer is the greatest you can get at any other insurance company.

Da
Review №66

All agents are very helpful. Love the way they take care their customers.

Ge
Review №67

I got my insurance with This Dao and Olivia Navarro also have helped me. They have great service, cheap auto insurance and good coverage for my car. I recommend them!

Ma
Review №68

Thi is one of the best agents here worked really hard to find the best deal for me !! Really recommend coming to see him!

Mi
Review №69

Olivia has been very helpful on all of our insurance needs. She is very dedicated and works hard to get you the best rate possible.

SA
Review №70

Its the most concern person Ive ever meet. She takes care of every ones needs. Makes you feel rel welcome. She is the best.

Ru
Review №71

Maria elena always helpful on my insurance. She is very friendly. Best place to do bussines with

Da
Review №72

Wow! Replacing vehicle process quick & painless! Service is wonderful! Highly recommend!

Pe
Review №73

Great value, very helpful! Highly recommend!

Ji
Review №74

Always gd customer service and Thi Anh Dao been helping me since while ago with my insurance.

Da
Review №75

Great Service, low price too! Highly recommend.

Pa
Review №76

Excellent customer service. Olivia helped me save tons of money . I truly recommend.

Ni
Review №77

Mr. T is always so kind and helpful. Year after year he remains excellent. I highly recommend him :)

jo
Review №78

Thi really Came through, fast help with issue I was having...I was not able to go In to store but he got me going through phone and email!

Me
Review №79

Great insurance company friendly helpful staff! Always there when I need. Ive been with them for 10+ years.

il
Review №80

Great service from all agents. Highly recommend!

Di
Review №81

Wonderful service from all agents at this office. Highly recommend!

at
Review №82

Olivia is very nice and helpful with my insurance needs today I thank her for that and appreciate her service 😊 thank u so much...

He
Review №83

Very good worker. Goes out if her way to help you. She the BEST.. thats the only reason I stay with you. For 15 years. Once she leave I leave. 🙁😅

Ce
Review №84

Good Service!

Sa
Review №85

Colleen is fantastic! We’ve been going to her for years and she has always took care of us! Great, great service! Won’t go anywhere else. Definitely recommend her!

Ma
Review №86

Even though Comcast internet provider was down, they were able to assist us by calling to make the payment,. Their service is always great.

Th
Review №87

Highly recommended! Ive been insured with Acceptance for 7 years! Joe, Alma, Vilma, and Bill are all friendly and very helpful! Dont hesitate to switch or sign up today!

Hu
Review №88

Mr.T game me a quote over the phone. Was very nice and made the whole process easy!

Su
Review №89

Always helpful. Highly recommend!

Se
Review №90

Friendly staff helpful service and GREAT price!!!

Ma
Review №91

Excellent customer service Collen Chiang was very helpful and quick . Best part loved the price !

Is
Review №92

Very helpful. Always find the lowest rates for you!

Er
Review №93

Convenient , great friendly staff. Highly recommend this place.

Al
Review №94

This insurance help me to my problem alot and they explain to me clearly. Thank you to Colleen Chiang for helping me

Is
Review №95

I had a great experience and it was fast getting seen. Olvia helped me out.

Lu
Review №96

Great customer service as always! Highly recommend!

Ga
Review №97

The agents are super helpful. Highly recommend!

sa
Review №98

Everyone is very helpful! Highly recommend to get insurance quote.

Fr
Review №99

Great service ! I been here 15 yrs, and happy with no probles.

Ef
Review №100

Every one is very helpful! Highly recommend!

Information
31 Photos
100 Comments
4.9 Rating
  • Address:2602 Alum Rock Ave, San Jose, CA 95116, United States
  • Site:https://locations.acceptanceinsurance.com/ca/san-jose/2602-alum-rock-ave
  • Phone:+1 408-254-7050
Categories
  • Auto insurance agency
  • Insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:10am–5pm
  • Saturday:Closed
  • Sunday:9am–6pm
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