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AutoZone Auto Parts
798 W Highland Ave, San Bernardino, CA 92405, United States
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Me
Review №1

Went in to buy air filters for my mom’s car and my own. A guy named Anthony helped us out, he was awesome!! He was very kind and knowledgeable. If he’s not running the store he definitely should! A guy named Miguel also helped us out and he was really nice and helpful as well. Very satisfied!

Br
Review №2

I was pleased with the service, even though the employee who helped me didnt know Jack about working on car but was able to fetch my parts for me

Ma
Review №3

Two workers at this location dont no about cars an they still work there i show the puc of the engine wif model of car an they dont now wat to do I been going her for years wif same parts an now t hey dont even now wT there doing

St
Review №4

Took a battery in to get charged and checked I dont believe they did but they said they did cuz when I got the battery back it didnt even start the car at all or anything so I dont believe they did anything so I dont trust them thats just my opinion

PE
Review №5

Store #5632 has an amazing Employee named Anthony. He want above and beyond his buty. We were driving across state and he made our trip possible to continue. Thanks Anthony, youre the best!!

Da
Review №6

Always a helpful hand there. Ran in for some much needed wipers before we get hit with this years first hard rain fall. They helped me get the right wipers for my make of my car and installed them for me. Never had any complaints about service or material from AutoZone 👍👍

Ju
Review №7

Friendly service very good attitude

De
Review №8

Good place for all parts and good people to. Nice and clean thank you. From Dewey Carroll.

Re
Review №9

I love to buy my oil here and get my windshield wipers it does come in handy I love AutoZone

Do
Review №10

I love this place get anything you need for automotive repair the workers are awesome

La
Review №11

Manager was checking out my items until another woman that worked there came in.. then he canceled Wat I was buying and sent me to another cashier jus talk to the other employee about non work related things.. lucky I didnt make it into a bigger deal.. lazy employees!!! well some they know who they are!!

Da
Review №12

I got some rim paint for my car, they had what I needed

Fr
Review №13

Dont usually shop at that Auto Zone but it seemed to be as good as most stores I have been in

W
Review №14

Thanks Isiah! You were awesome! I hope thats how you spell your name :)

Ca
Review №15

Very nice staff and very helpful too.

Da
Review №16

Friendly service had what I needed in stock

We
Review №17

The young girl that helped was fast and on point

Mr
Review №18

👋

Ke
Review №19

The service is always great

Bi
Review №20

Mobile mechanic near you San Bernardino

Ja
Review №21

Good service bz like always

Ma
Review №22

Staff was nice and answered all my questions. They helped me find a location that had a piece for my car.

Cr
Review №23

Not a bad Autozone

Lo
Review №24

Great service nice people thanks

Ra
Review №25

It was good, just had a lil wait with all the customers. This store is a busy one. 😎

Da
Review №26

Goooooooo zone. The auto Zone

Ju
Review №27

Long wait in line, while workers were standing around. However, my cashier was polite.

ma
Review №28

Yes good place good managuer VeronicaProfecional workers clean area

Co
Review №29

Always great customer service...

Wi
Review №30

Good customer service, excellent prices.

Sa
Review №31

Extremely helpful. Im a woman and I walked in not knowing what I was looking for except that my car was leaking. I told them my issue and they did the rest. Instead of charging me for the highest item price they let me see the different prices which I thought was nice. Now, to a man Im sure this is normal. But the fact that I am a woman and I was alone and o didnt know anything about cars and still dont I was so impressed by that.

da
Review №32

It was an extrememly long line and when i got closer i reliezed there was only one guy working behind the counter. And they do not have any of things i needed. But that is not the first tine they do not have parts i need.

co
Review №33

Ok

Fr
Review №34

This store has the most lazy employees I have ever seen in a autozone what a shame for the store

J
Review №35

Customer service, Via telephone call is horrendous, employees lack basic automotive repair knowledge.

Mi
Review №36

The security guard was very polite and greeted us with respect. Inside we were helped by a guy that looks like A Hispanic Aqua man. He helped us and answered all our questions with patience. This is my very first time as a women going to an Auto Zone store and getting great service.

Lu
Review №37

Really great customer service.

Va
Review №38

Line crazy long. Phone continuing ringing with no answer. People keep leaving. One worker stocking.

De
Review №39

Great store usually has everything you need

Bo
Review №40

Had what I needed very helpful & knowledgeable staff. service with a 😃

La
Review №41

Everyone was very nice and the young lady that helped me was very knowledgeable and took the time to find the information if she wasnt sure.

Ti
Review №42

They were okay they werent very intuitive on what I needed help with. They kind of made it hassle out of returning an oil pressure switch which was like the third one that went out that I purchased there. Because I had purchased it online and then pick it up there. And I didnt have the receipt all I had was showing on my cell phone the purchase order. Which should have been good enough when I showed it to him but they made an argument out of it. Oh well hopefully if I go there again the next trip will be a positive when

Je
Review №43

This AutoZone isnt crowded and the staff are informative on all of your questions 5 stars

Po
Review №44

It was fast in and out curious and helpful

Sh
Review №45

Today while driving on the 210 EB hitting traffic caused by a wreck, I noticed my car was overheating. I blasted my heater not knowing what else to do praying I made it somewhere safe to let my car cool down. Exited on H street and managed to pull up to this AutoZone. I sat in my car for 15min before I went inside to ask for help. Im 9 months pregnant mind you and I have no AC in my car, I had my car full of crap plus my two kitties because I was in the middle of moving.. so appealing I know. Literally in distress I asked a young man named Lorenzo( i believe ) for help. He was so nice and super helpful with everything!! He gave me the quickest resolution and within 15 minutes I was on my way. Thank you so much for having wonderful helpful employees like this young man! He literally saved the day!

Jo
Review №46

Always a great day when i visit Auto Zone. They supply nearly every part and tool or special tool for YOUR vehicle. However dont fo to store on highland Ave. No one offered help to find the filter for my car and when i was looking dumb trying to find the manager asked of i was STEALING. I cant stand this Auto Zone store. I recommend going to see levell on Waterman Ave.

Da
Review №47

Highest price auto parts store.

Ir
Review №48

Awesome manager! Went beyond my help request and had my vehicle working normal..manager Hector is an outstanding worker and person.. AutoZone is lucky to employee like him!!

Li
Review №49

I went here to ask for a discount for a car wash we had to do for a funeral and the manager was God sent he ended up giving us sum stuff free of charge it was very helpful and wonderfully may Gid bless him.

Sa
Review №50

Everything you need is usually here for all your needs in automotive. If youre bored and need to wash your car they got good car stuff just a little overpriced.

Co
Review №51

Theyre always great and almost have everything I need when I need it

Ro
Review №52

They were very professional with their staff offering the help that I needed. I will always be a customer of this particular store, because kindness and professionalism is what value the most.

lu
Review №53

Great service

om
Review №54

Let many people waiting

Ta
Review №55

Has parts that I need for my motorcycle. I find that a blessing.

St
Review №56

This place and ricco are Awsome. Everything went smooth...service, parts, and checkout

Jo
Review №57

Back there word replace my baterry

Ru
Review №58

Great customer service. It was about 4:00 pm and very hot. Christian helped out by showing me the right tools and hardware. I really appreciated the help.

Ja
Review №59

Not good not bad. Better know your stuff or theyll sell you a $100 alrernater you dont need and might not work. But hey they got parts so whatever.

Ro
Review №60

Hard to get the right part sometimes.

sg
Review №61

To be honest I felt uncomfortable shopping here. There was an employee watching me out of the corner of his eye the whole time I there (as if I was planning to steal merchandise). I will only shop here as a last resort. This experience alone was to deter from wanting to shop here in the future😕

Da
Review №62

Great place they do allot for there custmers.fix there head light check your oil. And lots more.

An
Review №63

Very helpful. Helped me find a replacement part for the factory part at a fraction of the cost

Je
Review №64

I came into this Autozone to purchase some oil for my Toyota and was accompanied by Andrew and was really helpful and knowledgeable with other automotive questions and concerns that I had. I will look forward to coming back to this location for any other automotive needs I may have in the future. Thank you again Andrew!!

ju
Review №65

Employees are not that helpful. Literally just stay on the computer doing there thing not even on the phone with a customer, hell you will not get acknowledge sometimes.PROS awesome inventory for being a smaller autozone its stocked on every shelf usually dont have to ask if they have any non stock shelf items.

Cl
Review №66

Very helpful and informative. Quick service and Will install your windshield wipers for you.

Ca
Review №67

Good place they help me right before 9pm

Ru
Review №68

Always have what my vehicle needs

La
Review №69

Great customer service. Got what I came looking for with the help of the friendly staff.

YH
Review №70

Found the 1156 light bulb l needed. Not rocket science. Highly improved quality since they changed name from Chiefs --who had lifetime warrantys--if you wanted to change the part 5 times b4 finding a servicable unit. Bad experiance hard to ignore just because the name was changed. The quality has greatly improved l will agree.

Al
Review №71

I came in to do a tune up on my car yesterday and was helped by Andrew he was very knowledgeable about my car and gave me everything I needed to do it right the first time will definitely be asking for Andrew Thanks again!

Ri
Review №72

Auto zone is never quick and easy. 1st come 1st serve. Had to go to 2 store to get everything i need

H
Review №73

Very clean location and very helpful staff.

pe
Review №74

Inexperience.

Ro
Review №75

Great service, usually have what i need if not another location does

JD
Review №76

Customer service is great!!! Very helpful and patient, totally recommend this particular location!

Tr
Review №77

Great service, they gave me a deal on oil and filter.

Br
Review №78

Staff was more than helpful in replacing a defective part. Thank you very much for the good service.

An
Review №79

Good customer service

an
Review №80

They are really nice people and know how to help you with your car problems

Ce
Review №81

Larger than the one on Kendall and the employees are helpful and polite

Mo
Review №82

Didnt have our part but they tried to help us as much as they could. Good customer service.

Br
Review №83

They have the part you need or they will have the part ordered for you great service and I was not unsatisfied at the least

Ro
Review №84

Funny whenever you need for your car and at reasonable prices

Jo
Review №85

Is green good customer service very polite

Lu
Review №86

Service is really bad

Am
Review №87

Super unhelpful employees. Cant even identify basic fuses. 2nd register took people from the back of the line, while the people near the front had been waiting for 10 min. already. Refused to look up my account by phone number. Overall, terrible Customer service. 2nd star is because they did have the part I needed, even though I had to find it and verify it would fit myself in the pouring rain.

Su
Review №88

Security makes u feel like ur stealing???

Ti
Review №89

They helped me with parts, very courteous. No attitude.

mi
Review №90

Good place for your car parts

Jo
Review №91

Best prices with good warranty deals.

Ma
Review №92

Really nice an they know what there talking about

VI
Review №93

Great help from the staff they go above and beyond for there customer

Ar
Review №94

The Manger help me out, I purchased some spark plugs for my honda. And she runs like a champion. The Manager a Lady.Thanks again. Auto Z.

Gl
Review №95

They are always fast and friendly at this store.

Fe
Review №96

They have a good team willing to help

D
Review №97

Great employees with no information no training one day of blah blah blah on the computer in their post to be experts Rate employees with no bata M its 5050 if they will have your parts

Wi
Review №98

Down to earth poeple, very helpful.

Ja
Review №99

Not open on time employees are great but the store wasnt open on time store opens at 7:30 Im here at 7:45 and its still not open

Ma
Review №100

Great service. Watch prices

Information
28 Photos
100 Comments
4.3 Rating
  • Address:798 W Highland Ave, San Bernardino, CA 92405, United States
  • Site:https://www.autozone.com/locations/ca/san-bernardino/798-highland-ave.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A5632&y_source=1_MjQ2OTgzNS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 909-881-2449
Categories
  • Tool rental service
  • Car accessories store
  • Car battery store
  • Auto parts store
Working hours
  • Monday:7:30am–9pm
  • Tuesday:7:30am–9pm
  • Wednesday:7:30am–9pm
  • Thursday:7:30am–9pm
  • Friday:7:30am–9pm
  • Saturday:7:30am–9pm
  • Sunday:7:30am–9pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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