user
C. Aaron Pealoza Jewelers
999 E Basse Rd #181, San Antonio, TX 78209, United States
Appearance

Comments
Di
Review №1

All the employees are so kind and helpful, no hard selling. Just very helpful. Aaron Penaloza Jewelers will be so missed. Beautiful jewelry! Kindness to everyone even when I came in with no makeup and sweats. We will not forget this company. Kindness touches our hearts.

Al
Review №2

This place is amazing! I have bought several pieces of jewelry from them. They have an OUTSTANDING STAFF with great customer service! You guys will be missed. Have a great retirement! 😊

Da
Review №3

Incredible boutique jewelry store to stop by and browse beautiful and unique jewelry with an extremely competent and friendly staff that goes out of their way to provide a wonderful shopping experience. Also, if you need some specialty gift created or modified, C. Aaron Penaloza is the place to go.

Da
Review №4

These folks are highly experienced and experts on jewelry. Plus..they are very nice to deal with. They get a solid 5 excellent rating, so visit them and give them your business.

Ma
Review №5

I have purchased beautiful jewelry, had repairs perfectly executed and even had appraisals made at Aaron Penaloza Jewlers. Always an excellent experience. I always want to go in to look at the gorgeous estate pieces but I have little self control, especially at the very reasonable prices.

Pe
Review №6

I have been going to Penalozs for years, for finding a perfect piece of jewelry, replacing watch batteries, or jewelry repair. They always spend the time with me and make sure I am happy with their service. Great local jewel.

A
Review №7

Well I needed to get my ring appraised and I read reviews and called and within a couple of days had my detailed appraisal. Great customer service. Thank you again.

Pr
Review №8

As longtime patrons, we feel qualified to highly recommend Penaloza Jewelers. Their extensive selection of new and estate pieces never fail to dazzle. The staff is, indeed, very special. Their warm and friendly approach makes it a pleasure to drop in to check out the ever-changing display cases. We are known to walk away with an unexpected find when we were simply window shopping. Many thanks to the Penalozas and their exceptional staff for years of outstanding service.

Ol
Review №9

I took a few jewelry pieces to get repaired and cleaned. I can highly recommend Peñaloza Jewelers. They provided personal attention and great service for my heirloom pieces.

Su
Review №10

I finally found my jewelry store! The staff is wonderful and so helpful. I think that Mr. Penaloza himself helped me a time or two! I had two pairs of earrings made there as well as some jewelry repaired. Ive gazed at their jewelry with yearning because the selections are so tasteful. 100% recommend this store!

Wi
Review №11

Very professional, friendly and knowledgeable staff. They do not try to steer you to the most or least expensive thing in their store - they try to help you find what you are looking for. They could not be friendlier or more helpful. They are also very knowledgeable about precious, semiprecious stones, platinum, gold, silver, etc., all kinds of jewelry. They also have a unique selection of estate jewelry in their store - really fine pieces.

Ly
Review №12

Aaron and Mary make all of our special occasions beyond special - plus they give me piece of mind every day. My daughter-in-laws engagement ring was custom designed just exactly right and we had complete trust in the stones, metal and design! Plus, all our familys jewelry is repaired and inspected to make sure all the clasps work, all the stones are set tight, etc. We are confident nothing will fall off or fall out. That means a lot when we wear treasured pieces handed down to us by the people we love.

Ju
Review №13

I love the family owned jewelry store because Aaron and Mary Penaloza have always given me such fine service and remarkable jewelry. Aaron has designed an exquisite diamond piece or two for me, but I also love all the silver earrings and jewelry I have purchased for such reasonable prices especially during their famous sales. Aaron, Mary and their staff are tops in design, but the full inventory of jewelry available is exceptional also. I have 100% trust is the Penaloza family with all my jewelry and heirloom pieces. If you inherit or receive jewelry that is not quite right for you, they will sell it for you at the best price you will receive almost anywhere and with no hassles. I moved to Florida last year but C. Aaron Penaloza is still my only jeweler.

Ma
Review №14

I bought my wifes engagement ring and our wedding bands here. Fantastic, selection, staff, and customer service. Beyond satisfied and impressed with the passion they have for what they do. A true San Antonio jewel.

An
Review №15

Wish we have many more years to come. Over two decades dealing with C. Aaron Penaloza and every time you deal with them, its better than previous one. Aaron and his team are joy to work with. Will love to work with them again. All the best.and good luck to them!!

Gl
Review №16

I had bought a watch at Dress for Success that I thought was a beautiful piece. However, the watch kept starting and stopping. I took it in to Penaloza Jewelers. They fixed it so it no longer does that. And all at no charge. I have been a long time customer of their store and would recommend it.

Ke
Review №17

Great Service. We lost a diamond on a ring and they we over and beyond make sure it was a perfect match. I am returning to change up my fiancé ring... I drive all the way from Austin for impeccable service, craftsmanship and competitive prices!

V
Review №18

I have been a C Aaron Penaloza customer for years. The staff is friendly, helpful, and knowledgeable. I look forward to the estate jewelry sale every fall and we have purchased a number of beautiful and unique pieces from them. Their repairs and workmanship are of the highest quality and reasonably priced. I trust them completely---C. Aaron Penaloza is pretty much my preferred jeweler in San Antonio.

Pa
Review №19

Most likely this is the best jeweler in San Antonio. The breadth of knowledge, proficiency of skill and the care they give to their customers is magnanimous. I highly recommend this place for all of your jewelry needs.

Jo
Review №20

Aaron and his team are just great. They can provide tons of great jewelry options based on your budget or your taste. One of the best things about them is the unique selection of jewelry. Because theyre one of the best jewelers in Alamo Heights, they are the go to jewelry store for selling estate pieces on consignment. That means they have a huge selection of vintage jewelry and an ever changing selection of unique jewelry. The staff are friendly, never pushy. Theyre also very knowledgeable about the stock. This is possibly the best jewelry store in San Antonio for folks who are just starting to learn about buying jewelry (newly married dudes, Im talking to yall here) and know theyll be buying a few important gifts annually. Penaloza will help you buy pieces to build a coherent collection over time within a budget and has a very strong return policy in case you make the wrong call. You wont, though, more than once, because theyll keep track of what your wife likes and tell you. Just sayin, theyve bailed me out a few times. I highly recommend Aaron Penaloza and his team. I hated buying jewelry before an old married dude sent me to them. Now, its the easiest shopping I get to do all year.

Re
Review №21

I took my grandfathers ring in to have it respired. I wanted to give it to my dad as a gift. Penaloza’s Was the first jeweler that I thought of. My parents have always spoken highly of them. I am extremely happy with the repairs needed to restore this family piece to its former glory! My father was speechless with the results.

Lo
Review №22

We have had amazing customer service and experiences with C. Aaron Penaloza Jewelers for over 15 years. Recently, they designed a ring that was age appropriate and absolutely stunning for our daughter. We trust them immensely with our family jewelry and sentimental pieces.

Be
Review №23

The service is always friendly and professional.We have used them for appraisals, repairs and new purchases for several years with complete satisfaction.

Di
Review №24

I had an old broken chain and Penaloza’s repaired it for me. They were so kind and didn’t even charge me for their work.

Ma
Review №25

Took in 8 watches that needed new batteries...thought it would be such an inconvenience but they (David) treated me so kindly and handled that big mess of watches like a PRO! Everyone is nice and friendly and very helpful there. They also designed and made a tanzanite ring for me that is the envy of all my friends! I love Penaloza

Ca
Review №26

I love popping into their store in Lincoln Heights and dreaming! The staff is always so nice (I love to try things on). I have bought several things there on lay-away and it has been a great experience!

St
Review №27

Plain and simple this place is fantastic. Great people to work with. I highly recommend them.

Am
Review №28

Very nice staff. I went in to get the gems on a ring identified. I wish I would have bought my ring here. This will definitely be my first stop for my next ring.

Mi
Review №29

My fiancé purchased my ring from there. It’s a vintage piece and I could not be more over the moon! The quality and service you get is beyond any other jewelry store. It’s small and intimate but by far they treat you like family from the moment you walk in. I recommend this place and will be a life long customer.

Su
Review №30

They have been very helpful as we try to sell some very old diamonds on consignment. They’ve kept us informed along the way.

Rh
Review №31

Amazing store with so much to offer. Sales Team is very knowledge and helpful and I love that they offer Customization. Love the fact that I can design my own ring or piece of jewelry

Pj
Review №32

The folks at C Aaron Penaloza are first rate. Over the years Aaron and his staff have been a big help to me and my family. I recommend them highly for all your jewelry shopping.

Je
Review №33

The staff at Aaron Peñaloza went out of their way to be sure they had everything just as I requested. I felt very well taken care of. They take pride in good work. Thank you!

Su
Review №34

They were friendly, knowledgeable, and professional . I had a wonderful experience and will definitely recommend to friends and family.

Do
Review №35

Great service, honest and professional staff. This is the only place I take my TAG.

Do
Review №36

I took my wedding here because a diamond was loose. They quoted me a fair price to repair my ring and had it ready in a few days. My ring hasnt looked this good in a long time. Excellent job.

Ro
Review №37

They did an awesome job creating a set of rings (silver) for my husband and I from a ring that my husband had given me.

Gr
Review №38

Aaron has provided excellent service in making a Saffire and diamond ring for my fiancé that turned out better than we had imagined... I’ve also trusted him with appraisal of family heirlooms and gotten professional and accurate documentation.

Da
Review №39

Very courteous and professional service during the 20 years I have been using them. Always good advice, even if it costs them a sale.

Pa
Review №40

Wonderful selection, wonderful service and just the best all the way around. Trust Aaron and all in shop with advice and handling of my family heirlooms. And its local.

SU
Review №41

Very enjoyable experience. A reputable family business, hard to find now days.

Sc
Review №42

I had a horrible experience at this store today. I took my son in to have a chain repaired that I had bought him for Christmas. A big lady there looked at it and right away stated, “this chain is going to break again.” This insulted and embarrassed me, since my son is/was very proud of the chain and I WAS proud that I had given it to him. I asked the lady to not comment on the quality of the chain, but to just let me know about fixing it, but she insisted on continuing that it was going to break again. It wasn’t a cheap chain, costing me $500, but I guess not the quality that her typical Alamo Heights customers prefer. Humiliating to me in front of my son. Horrible.

Ca
Review №43

Excellent care of clients and exceptional expertise.

Su
Review №44

Extremely knowledgeable and helpful with repair and insight for our Mothers jewelry.

me
Review №45

The owner and staff are nice, knowledgeable, and competent. It is a pleasure to deal with this company.

Du
Review №46

I have purchased several items of jewelry from Mr. Penaloza for my wife over the years. He is always been helpful, diligent and trustworthy.

Ma
Review №47

Thank you for helping with the estate I was handling. Your help and professionalism was greatly appreciated.

Ha
Review №48

Really appreciate the good service on sales and on repair work

Ji
Review №49

Beautiful jewelry and great customer service !

J
Review №50

Pleasant, honest folks that enjoy what they do.

Ha
Review №51

Outstanding product knowledge and service!

Ju
Review №52

Beautiful store and a friendly, professional staff.

De
Review №53

Great service and wonderful product!

Ra
Review №54

Beautiful place

Information
6 Photos
54 Comments
4.9 Rating
  • Address:999 E Basse Rd #181, San Antonio, TX 78209, United States
  • Site:http://www.penaloza.com/
  • Phone:+1 210-822-4044
Categories
  • Jewelry repair service
  • Jewelry appraiser
  • Jewelry buyer
  • Jewelry designer
  • Jeweler
  • Jewelry store
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • LGBTQ-friendly:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations