Recently got a computer from them. Had a great experience. Staff is so friendly and so helpful.

Went in today for a tv and tequila was soooo helpful and friendly ! Fransico is awesome as well he babysits kids while you fill out work lol they are the best hands down

Easy, Fast and Simple also to mention amazing customer service! Tequila understood my needs and made my purchase easy! Definitely recommend this location! 🤘🏽

I had ordered two beds and they were promptly delivered by Mike and Alex. They were polite and set up the beds in a good amount of time even though they had to climb stairs since we are on the second floor. They didnt complain and did exactly what I would expect and more.

Buddys is the place to go when you want something and you cant really go to the store and buy it if they got it you get it at a good price in a day great paying off is amazing the whole staff is good people and I will continue to rent from them Ive been renting from them for the last eight and a half years and everything is nice and no

First time in Buddys and I have to say staff was extremely friendly. Tequila was extremely helpful in the buying process. She made it very easy to understand payments and gave the best option to pay for your merchandise. Thank you my mothers happy and we can continue to have a great Thanksgiving in a troubling pandemic.ThanksJ. Stephens

I came into the store needing a living room set and table. Mrs tequila was very down to earth. She was very welcoming and she made sure I understood everything. Jj was very understanding he went over everything and is a nice man. Their very family oriented and welcoming. Love it. Im going to be stopping by the store once a week just to check in on them. Love the vibes.

Tequila was very helpful she was straight to the point was trying to lie about anything or any hidden fees straight to the point and made sure we were happy with everything!!

Tequila was very helpful and funny. The whole process was very smooth no pressure or problems.

They are really friendly make you feel like your at home best place we being at

I have been paying on my washer and dryer for over a year now. Never been late or called and asked for an extension EVER!!!! We had a severe winter storm that knocked out my power for a week. I work from home. I could not work for a week and lost a lot of money because of this. I called them to let them know I was going to be late and to extend me from a Saturday to the following Wednesday. Then they charge me late fees instead of or giving a curtesy to a loyal customer who is never late and never misses a payment. I went through a buddy’s before this location in copperas cove texas. They where amazing!! Always made me feel like a valued customer. It’s nice to know that they are there for there customers who may really need it. Needless to say I scheduled a pick up for there lack of quality customer service.I was not sure how to reply to a comment so I am adding to my last one!! Thank you Sean for giving me such a quick response and fixing my issue. I really appreciate it. It meant a lot!!

I have been a customer of Buddys for over 5 yrs. Great customer service friendly staff. Mike and all the other employees treat you with respect .Merry Christmas have a blessed holiday

Tequila has great customer service and made me feel very comfortable about my purchase..Thank you again

I feel really happy being here. Tony and JJ is really good to me and I thank them so much for taking THIER to time to help me out when I had a bump in the road. Tony is super sweet and nice and JJ makes you smile, both of them are so loving and make you feel at home. Thank you! So much Guys! Happy Holidays and I love my items that I bought from y’all. You know how to make me happy. (Muchas gracias. Estoy muy contento con mi nueva lavadora y secadora. Sabes como hacer sonreir a un cliente. ) ❤️-Amilia -❤️

Had a great experience With Tequila walker she was very genuine and helped us out quickly

Had a great customer experience. I will be back for more furniture

Tequila assisted me through the entire process & was supper sweet & extremely helpful! Definitely happy with this location 😊😊😊😊😊

They were there to help me out in my time of need. They always have a smile on there face and always going out of there way to help me. Thank the staff at Buddy’s!

If I could give this store a negative I would. I purchased furniture on a Friday to be delivered on Monday. Meanwhile, Takela or Taleika constantly told me she wanted the furniture for her house. (In my head, I was like why is she saying this to me? She works here she can get any furniture she wants). Then comes Saturday she claims she couldn’t get ahold of my references. Then Monday she calls stating I need new references bc she could only get ahold of one. Side note: my references called me to confirm speaking with Takela on Saturday. So the “manager” gets on the phone saying well we need new references. I was confused as my references confirmed they spoke with her. Needless to say I asked for a full refund. CJ claims it goes back on your card immediately. Lies I’m get to see it. So moral of the story, stay far away from Buddy’s they are not customer service savvy and if you buy furniture the employees want they will sabotage your application. STAY FAR, FAR away!!!! 😐😒😐

Words can not express the level of “disrespect” I experienced.

I called the location nearest me BUT, they expected me to do the leg work that , was confirmed to me that Buddys is suppose to do for the customer. I called this location and JJ was soooooo nice a d helped me out alot. Ordered what I wanted and needed. Got it and am very happy at this moment and time with this location.

Tequila walker was every helpful great customer service

If I could give 0 stars I would. Debra has HORRIBLE customer service. She hung up in my face SEVERAL times and ABSOLUTELY NO HELP. I had issues with her since the day I got my furniture about 3 weeks ago and I WILL have them pick it up this weekend. I REFUSE to give my money to ANY company who cant hire someone with BASIC COMMON SENSE. They JUST lost a AWESOME customer who wouldve paid $2500 for the furniture.

Great customer service

Very good service provided at this store. Elliot is an amazing guy and has the will to help out people when needed. The employees always have a good attitude and willingness to help. #1 store with awesome employees.

This place doesn’t deserve not even one star they are VERY UNPROFESSIONAL this place is just a waste of money DONT NOT GO HERE

If your unsure who to speak with ask for Debrah! She was a huge help for some question I’ve had for a few months now. She took care of ever question in a professional way and was very kind and friendly. Thank you Debrah people like you make the customer experience a lot easy and smoother.

Shouldnt give NO stars. Blonde lady was very rude, disregarded what I wanted to get. Sent me something that wasnt even close to what I told her in the ad store. Power cord was spliced together with black electrical tape. Then try to charge me at new items price and was assuming I would settle. When everything was brought to employee attention and I was unhappy with my account, she didnt do anything to help expect ask me if I wanted a different item and it still wasnt what I wanted and I then decided not to do business with them cancelled everything and they still charge my bank account and I didnt even have any of the store merchandise. . The staff didnt care and still call me to this day asking if I would like to get furniture from them. Na Im good. They also play very loud inappropriate music out side the front of store and u can hear it from heb next door and throughout the parking lot. Trash if you ask me. Not professional at all.

Tim is the best, he got me a great Bedroom set at the perfect price.I wasnt thinking about it, but he suggested I get some lamps, turns out that is exactly what I needed, my bedroom does not have its own lighting.Thanks Tim, Im looking forward to Monday morning when your guys show up with the delivery.

Made the arrangements for delivery today between 2 and 4 .called to find out the driver is out to lunch........hmmm

EveryTime I Come To The Store Im Always Pleased! Such Great Customer Service And Fast But Welcoming Environment ❤! They Have Really Good Quality Furniture. Its Highly Recommended

We moved from San Antonio to San Marcos and quickly realized we could no longer afford the merchandise. We asked Buddys to come pick up the stuff, and now almost 3 months later we are still waiting. I have told them to come pick it up and they have even set a time for us to come and get it. They never showed up. They told my wife on 3 occasions that they couldnt find our house. The Buddys in San Marcos is out here all the time, so they can find it. Today they go by the house, knowing we are at work, and tell my kids that they are going to call the cops if they dont have the stuff ready when they come back. These are my kids. Why are they threatening them?? Never will deal with them again!!!

Horrible management (J.J. Salinas) and staff. Do not set up autopayments! I was over charged 5 payments after I asked for my card to be removed until someone could call me and give me a balance. As of this day I have yet to receive a refund on 3 of the extra charges.This location does not even deserve the 1 star.

Horrible service and rude. I have had an account with them for almost 9 months and have never been late on a payment. Last week I was out of town on a family emergency and I couldn’t make my payment . I called and spoke to them and asked if I can do a double payment this week and they said yes they got my card double and did a posted date payment. I was never told about late fees. So today I get a call about my payment for this week and I said you all already ran two payments this morning for this week and last week. They said no that was late fees plus last weeks payment so they said I have to make the payment for this week. None of this was ever communicated to me. If that was the case i would of found someone to come and make the payment while i was out of town. They have no respect for loyal customers.

Tequila and J.J was amazing and honest!!!

Customer service is great. Everyone is friendly and they work with you. They stay on top of everything. Definitely recommend coming here for what you need.

Awesome customer service :)

No stars at all! I am very frustrated with this place. First, didn’t get me the table I wanted. They say it’s brand new but it’s not, stretches I’ll over the table. Second, paying full price for a “brand new” table which it’s not new. Third, just very very very very BAD CUSTOMER SERVICE!!!Mike is his name, kept calling my phone saying “hi sir it’s buddys furniture,... oh wait wrong number. Sorry..” He called me 5 times in one day saying that exact same thing. Talk about provoking me haha We exchanged words and he had the audacity to say “come to the store and fight me” lmaoDO NOT BUY FROM HERE!!!!

Eliot and and his crew are awesome they never fail to get me what I need thank you guys happy holidays

Tequila was very helpful!

Awesome place for TVs and furniture I’ve been here for almost 5 years

I checked my bank account only to notice I have been charged 3 times from this place. I have NEVER been to this place, contacted them, or even heard of it.

Came in 7/5/2018 and had a Great Day came out with the tv I was looking for at a Great price !!!!! Jeniffer and Elliott made this possible !!! Thank you for everything ! Love one happy customer Marcie Torres

Great people and great products!!!

The best.

I dont even want to rate this place!! The workers at this store are so mean!! They will charge your card without permission!! Kristina and Cory!! When i told them not to charge my card they did. When i called them to tell them Cory the store Manager said ok so whats the problem? I said you charged mu card without permission he say you dont have a valid complaint.. really guys run from this place. They are rude people!!!!!

Jared and the WHOLE staff are Awesome! Great furniture with affordable prices...

This place is a joke. They dont call to verify reference people or phone numbers and when you ask them to remove you they TELL YOU to contact whom ever left you as a reference. Ive asked the manager and Elliott to remove my phone number and theyve both said they can not. I live in a different time zone so when they call they are calling at 7am. Against the law isnt it? I work nights! THE MANAGER then told me WE ARE IN THE 21ST CENTURY IM SURE YOU CAN FIND A WAY TO GET AHOLD OF THIS PERSON WHO LISTED YOU... Ive explained to this company that I AM NOT RELATED TO THESE PEOPLE THEY ARE CALLING ABOUT but they continue to call me. Isnt this harassment?PLEASE JUST REMOVE MY PHONE NUMBER FROM YOUR CALLING LIST!

Ive been with Homesmart (Buddys)for a few years and I have been very happy with my merchandise and all the employee s Elliott, been very helpful along with his other co- workers, I will continue shopping there. Nex is a livingroom set looking forward to it. Thanks Buddys

Lack of communication between their staff members. Im told my payment is due on 15th of one month by a young lady via text but I then I start receiving non stop calls while Im out of town the following week. I answer and a guy from their finance department says your past due I said no the worker I spoke to said my payment would not be due until the 15th I have the text showing proof. He didnt care he replied with have this amount by friday or Im going to do a return. Ummm ok first off its a old used washer and dryer and TBH to dry my clothes I have to run dryer twice. The washing mashine barely drains my clothes you can take it I pay too damn much for it as it is. So the man scheduled a pick up they had the opportunity to pick up the machines Im sitting at the house waiting and waiting til forget it I just left went and did what I had to do for that day they missed me. Then they wanna call and call and blow my phone up. I would not recommend this place. Due to lack of communication.

I actually made my purchase from a company called Homesmart, Buddys bought out their contracts, and I will tell you this- when it was Homesmart? It was a MESS - so many issues followed us as customers, but Buddys has done whatever they can to rectify the mess Homesmart made! My husband was transferred- we moved out of state- my dryer broke after HOMESMART had lied to me about how pay-offs work (basically I paid all but a small amount off before 6 months then it literally more than doubled- I still owe more on my Washer & Dryer than I did when I made that payment to Homesmart!). Anyhow- when my Dryer broke? Cory - turned around and made SURE my dryer got fixed! Even though really? They couldnt transfer our account- they couldnt have anyone from their company come out to look at it- so - he honored the contract I had with Homesmart regardless of the extra hassle it was causing! And you know what? Thats after I got pretty ugly with him for really no reason too! We started the loan and process to build credit - and it has been expensive! But overall? The customer service rocks! The other review stating being charged without asking? Well they have 3 cards on file for me - and even when I totally space out and forget to call them since I dont have Automatic payments set up? They have never ONCE ran my card prior to my approval - even if I have fallen behind!!

I’m so upset with Jen and Elliott I gave them my info and my money they waited till the last min to verify and everyone wasn’t available . Now my we have no fruniture for the holidays and have to call in another day just to find fruniture😿😿😿

I didnt care for the selection. Small expensive furniture. Shop somewhere else.

Great customer service very friendly and very helpful

You guys are awesome!!